6/10 Okay
Justin, Stafford Heights
Travelled with family
16 Sept 2025
Disliked: Property conditions & facilities
Like the building, but it lacks the boutique feeling I was hoping for. Probably just petty things, but for $600+ for the night, I wanted service.
Our arrival guest was pleasant and provided the facts. We were 45 minutes early for the 2 pm check-in, so she offered to store our luggage and pointed us around the corner to a spot under the stairs but didn't guide us. As my mother was elderly, I ended up squeezing under the stairs to place the items.
You don't have any offer to contact when the room is ready, just come back.
The room had a rushed clean as it was a bit rough around the edges, crumbs and dusty (again $600+ for the night). Had a kitchenette but no tea towel or cloth to keep tidy. However, we had to grab some bread to toast, as the property had nothing nearby without a long walk. Unfortunately, in the upstairs kitchen, only butter knives were available, so we felt a bit disappointed.
Note in the room was that cleaning was every 2nd day "for the environment", but after staying over 3 nights, I had to ask for new towels as they didn't dry in the tiny bathroom.
I am sure it was fine, I have just had higher expectations.
Justin
Stayed 5 nights in Aug 2025