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Sydney Central Hotel managed by The Ascott Limited

4.0 star property
VIP Access

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Photo gallery for Sydney Central Hotel managed by The Ascott Limited

Exterior
Breakfast, lunch and dinner served
Reception
Breakfast, lunch and dinner served
Outdoor pool, open 6:00 AM to 10:00 PM, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Air-conditioning
  • Gym

Explore the area

View in a map
169-179 Thomas Street, Haymarket, NSW, 2000
  • Place, World Square Shopping Centre
    ‪5 min walk‬
  • Place, International Convention Centre Sydney
    ‪7 min walk‬
  • Place, Hyde Park
    ‪10 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard King Room

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Standard King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior King Room with Balcony

A hotel room with a bed, desk, chair, TV, and a view of the city.

Superior King Room with Balcony

  • Sleeps 3
  • Free Wi-Fi

View all photos for Standard King Room

A neatly made bed with two pillows, one plain and one with a geometric design, in a room with a simple headboard and wall-mounted lighting.

Standard King Room

  • Sleeps 2
  • Free wired internet

View all photos for Superior Room

Room amenity

Superior Room

9.2 out of 10
Wonderful
(15 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

10.0 out of 10
Exceptional
(10 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room

Room amenity

Standard Room

9.0 out of 10
Wonderful
(44 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Premier Suite

Premier Suite

Premier Suite

  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Twin Room

Minibar, in-room safe, desk, laptop workspace

Standard Twin Room

8.8 out of 10
Excellent
(36 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Executive Twin Room

Minibar, in-room safe, desk, laptop workspace

Executive Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Executive Room

Executive Room

Executive Room

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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The price is €119
includes taxes & fees
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About this property

Sydney Central Hotel managed by The Ascott Limited

An outdoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and self parking. Housekeeping is available on request.
Sydney Central Hotel managed by The Ascott Limited offers 255 air-conditioned accommodations with minibars and safes. A pillow menu is available. LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Sydney hotel provides complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Sydney Central Hotel managed by The Ascott Limited. During your stay, you're just a quick walk from Capitol Theatre. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi and wired Internet in some public areas
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and bike rentals
  • Guests really like the accommodations for the spaciousness and cleanliness
  • Within a 15-minute walk of Capitol Theatre and International Convention Centre Sydney
Sydney Central Hotel managed by The Ascott Limited offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and 12 meeting rooms. Event space at this hotel measures 2960 square feet (275 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Sydney Central Hotel managed by The Ascott Limited. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Sydney hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM and 10:30 AM.
Thomas St Kitchen and Bar - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (AUD 45 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 42 for adults and AUD 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Thomas St Kitchen and Bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 2,960 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • Lift

More

  • 10 floors
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2.2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 90 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 42 for adults and AUD 25 for children
  • Self parking fee: AUD 45.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 90 per night
  • Credit card charges are subject to a surcharge of 2.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Sydney Central
Novotel Sydney Central
Sydney Central Novotel
Novotel Sydney Central Hotel
Novotel Sydney Central
Sydney Central Hotel Managed by The Ascott Limited Hotel
Sydney Central Hotel Managed by The Ascott Limited Haymarket

Sydney Central Hotel managed by The Ascott Limited Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 560 out of 1001 reviews
Rating 8 - Good. 308 out of 1001 reviews
Rating 6 - Okay. 91 out of 1001 reviews
Rating 4 - Poor. 30 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Bryony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, lovely staff, great breakfast
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast buffet
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, good breakfast buffet and a nice little pool
Stayed 1 night in Feb 2026
Verified

8/10 Good

Frank

Liked: Cleanliness, staff & service
The staff were very friendly and professional. Good location for downtown activities.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and lovely clean hotel.
Stayed 1 night in Jan 2026
Verified

8/10 Good

David

Liked: Cleanliness, staff & service
Good location for Darling Harbor.
Stayed 1 night in Mar 2026
Verified

8/10 Good

TSUYOSHI

Liked: Cleanliness, staff & service, property conditions & facilities
location good
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very helpful staff
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities
Staff were friendly, polite & professional! Love staying at this hotel , also great location.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities
Great staff, great room and great breakfast.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Great stay! Beds were comfy and it was in a great location. Close to central, ICC and Darling Square.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kellie

Liked: Cleanliness, amenities, property conditions & facilities
Staff and amenities are great
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities
Great room, helpful staff, good amenities
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Wonderful, attentive staff and very comfortable room.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check in. Clean comfortable room. Excellent breakfast buffet.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Gregory

Liked: Cleanliness, staff & service
Large clean room, great location and very god breakfast. However the hotel is showing its age, the carpets in the public areas are very worn stained and the rooms are getting dated, with limited facilities for a hotel in this price range.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, not far from Darling Harbour and close to public transport. Room was clean and generous. The bathroom would benefit from a separate shower. Pool area and garden needs some renovations but still happy with the hotel.
Stayed 6 nights in Mar 2026
Verified

6/10 Okay

Daniel

Disliked: Property conditions & facilities
Location is decent and you can get a food and beverage credit. Rooms and hotel definitely need some updating.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities
Friendly helpful staff, big rooms, great buffet and perfect location
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Hyun Jeong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family enjoyed staying at the Sydney Central Hotel. The staff were friendly & helpful.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good ubication
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Clare

Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly and helpful. Very clean. Great location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities
Convenient Central Location
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Great room .. thoughtful and kind staff really helpful
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Svetlana

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff and “extra touch” with fruit welcome and New Year Party!
Stayed 10 nights in Dec 2025