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Sydney Central Hotel managed by The Ascott Limited

4.0 star property
VIP Access

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Photo gallery for Sydney Central Hotel managed by The Ascott Limited

Exterior
Outdoor pool, open 6:00 AM to 10:00 PM, pool loungers
Breakfast, lunch and dinner served
Reception
Breakfast, lunch and dinner served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Air-conditioning
  • Gym

Explore the area

View in a map
169-179 Thomas Street, Haymarket, NSW, 2000
  • Place, World Square Shopping Centre
    ‪5 min walk‬
  • Place, International Convention Centre Sydney
    ‪7 min walk‬
  • Place, Hyde Park
    ‪10 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard King Room

Minibar, in-room safe, desk, laptop workspace

Standard King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior King Room with Balcony

Minibar, in-room safe, desk, laptop workspace

Superior King Room with Balcony

  • Sleeps 3
  • Free Wi-Fi

View all photos for Standard Two Queen Room

Minibar, in-room safe, desk, laptop workspace

Standard Two Queen Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Superior Two Queen Room with Balcony

Minibar, in-room safe, desk, laptop workspace

Superior Two Queen Room with Balcony

  • Sleeps 4
  • Free Wi-Fi

View all photos for Executive Two Queen Room

Minibar, in-room safe, desk, laptop workspace

Executive Two Queen Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Superior Room

Room amenity

Superior Room

9.2 out of 10
Wonderful
(15 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

10.0 out of 10
Exceptional
(9 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room

Room amenity

Standard Room

9.0 out of 10
Wonderful
(44 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Premier Suite

Premier Suite

Premier Suite

  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Twin Room

Minibar, in-room safe, desk, laptop workspace

Standard Twin Room

8.8 out of 10
Excellent
(35 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Executive Twin Room

Minibar, in-room safe, desk, laptop workspace

Executive Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Executive Room

Executive Room

Executive Room

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Premier Suite

Minibar, in-room safe, desk, laptop workspace

Premier Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Double Executive Room 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Double Executive Room 1 King Bed

  • Sleeps 3
  • Free Wi-Fi

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About this property

Sydney Central Hotel managed by The Ascott Limited

An outdoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and self parking. Housekeeping is available on request.
Sydney Central Hotel managed by The Ascott Limited offers 255 air-conditioned accommodations with minibars and safes. A pillow menu is available. LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Sydney hotel provides complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Sydney Central Hotel managed by The Ascott Limited. During your stay, you're just a quick walk from Capitol Theatre. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi and wired Internet in some public areas
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and bike rentals
  • Guests really like the accommodations for the spaciousness and cleanliness
  • Within a 15-minute walk of Capitol Theatre and International Convention Centre Sydney
Sydney Central Hotel managed by The Ascott Limited offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and 12 meeting rooms. Event space at this hotel measures 2960 square feet (275 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Sydney Central Hotel managed by The Ascott Limited. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Sydney hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM and 10:30 AM.
Thomas St Kitchen and Bar - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (AUD 45 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 42 for adults and AUD 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Thomas St Kitchen and Bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 2,960 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • Lift

More

  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2.2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 90 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 42 for adults and AUD 25 for children
  • Self parking fee: AUD 45.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 90 per night
  • Credit card charges are subject to a surcharge of 2.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Sydney Central
Novotel Sydney Central
Sydney Central Novotel
Novotel Sydney Central Hotel
Novotel Sydney Central
Sydney Central Hotel Managed by The Ascott Limited Hotel
Sydney Central Hotel Managed by The Ascott Limited Haymarket

Sydney Central Hotel managed by The Ascott Limited Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 559 out of 1009 reviews
Rating 8 - Good. 310 out of 1009 reviews
Rating 6 - Okay. 97 out of 1009 reviews
Rating 4 - Poor. 31 out of 1009 reviews
Rating 2 - Terrible. 12 out of 1009 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Mitch

Travelled with family
Liked: Cleanliness, staff & service
Clean room and comfy bed. Sound proof room gave me good sleep. convenient location thou the street from station to hotel is more bumpy than I expected.
Stayed 3 nights in Jan 2026

10/10 Excellent

Kirstin

I liked person who checked me in. I liked the room i booked - it had space
Stayed 1 night in Jan 2026

8/10 Good

Irène

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 9 nights in Jan 2026

10/10 Excellent

Helarisi

Stayed 2 nights in Jan 2026

2/10 Terrible

Taylor

Disliked: Cleanliness, amenities
I tried to contact the hotel for multiple days & numerous times but did not receive any answer or response. Calls, emails, messages..nothing. The booking was for an incorrect date and there was no way for me to rectify or cancel this even though the reservation was refundable. If they can’t even answer any correspondence, why would I think they’re a decent hotel?
Stayed 4 nights in Jan 2026

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities
Great room, helpful staff, good amenities
Stayed 1 night in Jan 2026

8/10 Good

Alfonso

Stayed 1 night in Jan 2026

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean. Bed was comfortable. Excellent location & price.
Stayed 1 night in Jan 2026

10/10 Excellent

CHEN-CHUN

Stayed 1 night in Jan 2026

10/10 Excellent

Kellie

Liked: Cleanliness, amenities, property conditions & facilities
Staff and amenities are great
Stayed 1 night in Jan 2026

10/10 Excellent

kim

Liked: Cleanliness, amenities, property conditions & facilities
An older hotel but really central. Bedding is always perfect and clean, staff are friendly....great prices.
Stayed 2 nights in Jan 2026

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities
Convenient Central Location
Stayed 1 night in Jan 2026

8/10 Good

Graeme

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable and quiet
Stayed 1 night in Jan 2026

10/10 Excellent

Hyun Jeong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family enjoyed staying at the Sydney Central Hotel. The staff were friendly & helpful.
Stayed 6 nights in Jan 2026

10/10 Excellent

Alfonso

Stayed 2 nights in Jan 2026

10/10 Excellent

Pennie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean and comfortable. Bed was on the softer side just in case you like firm, fyi. Pool area was adequate. Ray makes the best $3 coffees in lobby. Restaurant had good food and don’t pass on the Whipped Ricotta and honey entree. Staff super nice and pleasant. Great location for exploring large fish market or QVB. Longer walk(40 min), but can to Circular Quay and the Rocks. Train/ Light Rail near by is also an easy option. Would stay here again!
Stayed 1 night in Jan 2026

10/10 Excellent

Matthew

Stayed 1 night in Dec 2025

10/10 Excellent

Lorette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

Matthew

Stayed 1 night in Dec 2025

8/10 Good

Mrs

Travelled with family
Liked: Cleanliness, property conditions & facilities
It was ok nothing special
Stayed 1 night in Jan 2026

10/10 Excellent

Naomi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend this hotel. Good value for money for location, hotel quality, buffet breakfast daily and comfortable rooms. Friendly staff with early check in and late checkout.
Stayed 3 nights in Jan 2026

6/10 Okay

Heath

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hotel needs revamp.
Stayed 2 nights in Jan 2026

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and lovely clean hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities
First time stay. I loved everything about this hotel - convenience to the sightseeing, quiet surroundings because the location is slightly off of the busy road, and view from the window was great too. Staff was very friendly and helpful.
Stayed 1 night in Oct 2025

2/10 Terrible

Jung Youn

Front desk staff named Vee tried to force us into signing up for the hotel group's membership, saying it was "mandatory". When we couldn't get the log in to work and told her we were happy to wait until our normal check in time (which was in 20 minutes), she said don't worry about it. I have never ever had front desk staff try to force me into signing up for a hotel membership, it was always suggested for benefits like early check in. Needless to say this experience has really soured the first impressions of the hotel and its staff.
Stayed 3 nights in Dec 2025