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Sydney Central Hotel managed by The Ascott Limited

4.0 star property
VIP Access

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Photo gallery for Sydney Central Hotel managed by The Ascott Limited

Exterior
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Outdoor pool, open 6:00 AM to 10:00 PM, pool loungers
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
169-179 Thomas Street, Haymarket, NSW, 2000
  • Place, World Square Shopping Centre
    ‪5 min walk‬
  • Place, International Convention Centre Sydney
    ‪7 min walk‬
  • Place, Hyde Park
    ‪10 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room

Room amenity

Superior Room

9.0 out of 10
Wonderful
(14 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

10.0 out of 10
Exceptional
(7 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Room amenity

Standard Room

9.0 out of 10
Wonderful
(42 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite

Premier Suite

Premier Suite

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Minibar, in-room safe, desk, laptop workspace

Standard Twin Room

8.6 out of 10
Excellent
(30 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Twin Room

Minibar, in-room safe, desk, laptop workspace

Executive Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room

Executive Room

Executive Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Miscellaneous
Novotel Sydney on Darling Harbour
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.2 out of 5, Very good, 1,263 reviews
The price is €178
includes taxes & fees
8 Feb - 9 Feb
Novotel Sydney on Darling Harbour

About this property

Sydney Central Hotel managed by The Ascott Limited

Hotel with an outdoor pool, 7-minute walk to Capitol Theatre
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and self parking. Housekeeping is available on request.
Sydney Central Hotel managed by The Ascott Limited offers 255 air-conditioned accommodations with minibars and safes. A pillow menu is available. LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Sydney hotel provides complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Sydney Central Hotel managed by The Ascott Limited. During your stay, you're just a quick walk from Capitol Theatre. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi and wired Internet in some public areas
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and bike rentals
  • Guests really like the accommodations for the cleanliness and spaciousness
  • Within a 10-minute walk of Capitol Theatre and World Square Shopping Centre
Sydney Central Hotel managed by The Ascott Limited offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and 12 meeting rooms. Event space at this hotel measures 2960 square feet (275 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Sydney Central Hotel managed by The Ascott Limited. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Sydney hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM and 10:30 AM.
Thomas St Kitchen and Bar - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (AUD 45 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 36 for adults and AUD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Thomas St Kitchen and Bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 2,960 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • Lift

More

  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2.2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 90 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 36 for adults and AUD 19 for children
  • Self parking fee: AUD 45.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 90 per night
  • Credit card charges are subject to a surcharge of 2.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Sydney Central
Novotel Sydney Central
Sydney Central Novotel
Novotel Sydney Central Hotel
Novotel Sydney Central
Sydney Central Hotel Managed by The Ascott Limited Hotel
Sydney Central Hotel Managed by The Ascott Limited Haymarket

Sydney Central Hotel managed by The Ascott Limited Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 561 out of 1006 reviews
Rating 8 - Good. 309 out of 1006 reviews
Rating 6 - Okay. 96 out of 1006 reviews
Rating 4 - Poor. 29 out of 1006 reviews
Rating 2 - Terrible. 11 out of 1006 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

William

Stayed 1 night in Nov 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff. Quick service. Welcome drink. Gifts for our child.
Stayed 1 night in Nov 2025

6/10 Okay

Virginia

Liked: Cleanliness, staff & service
Disappointing. The rooms and halls are very dated and shabby. The lobby and restaurant are okay.
Broken bed lamp shade
Hole in wall
Stayed 1 night in Nov 2025

6/10 Okay

Carolyn

A/c broken 1st day. Not very well maintained. Disappointed. Kind of shabby
Stayed 4 nights in Oct 2025

8/10 Good

Evangeline

Liked: Cleanliness, staff & service, property conditions & facilities
A nice affordable spot in a bustling neighborhood close to CBD.
Stayed 2 nights in Oct 2025

8/10 Good

Henry

Travelled with family
Liked: Cleanliness, staff & service, amenities
Not enough lighting for the room, the exhaust fan sometimes looks working sometimes not.
Stayed 4 nights in Oct 2025

10/10 Excellent

BOLDSUKH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, next to the Haymarket and ICC Sydney.
Stayed 5 nights in Oct 2025

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable bed. Breakfast was great too. Walking distance to trains and light rail.
Stayed 2 nights in Oct 2025

8/10 Good

Rachael

Travelled with family
Liked: Cleanliness, staff & service, amenities
Basic accommodation for a reasonable price, standard rooms need a refresh and daily towel replenishment (flannels, bath mat, hand towels) were hit and miss. Decent location close to darling quarter and trams.
Stayed 4 nights in Oct 2025

6/10 Okay

Kit Man

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Room very old , carpet is dirty
Stayed 1 night in Oct 2025

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay Room was spacious Bed was comfy Great views Friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel we loved everything about it. The only thing i would mention it was hard getting out of the shower over the bath.
Stayed 2 nights in Oct 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to central train station. Rooms was nice and bed was comfortable for me. Nice and friendly staff very accommodating. Perfect for what i needed
Stayed 1 night in Oct 2025

8/10 Good

Jacqueline

Stayed 1 night in Oct 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The ɓalcony was nice but not much of a view. We did not use the business facilities.
Stayed 4 nights in Oct 2025

8/10 Good

Millay

Stayed 2 nights in Oct 2025

6/10 Okay

Glenn

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located from Central Station and near Paddy's markets. I liked that the rooms were large and it was quiet despite the location.
Stayed 1 night in Oct 2025

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities
Located steps away from Central station for trains and light rail. It is in Chinatown so lots of Asian food in the area. Nice hotel, I will stay there again next time I am in Sydney.
Stayed 1 night in Oct 2025

8/10 Good

Peta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay. Very central to city activities. Rooms were clean and comfortable.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sheena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to public transport
Stayed 5 nights in Oct 2025

6/10 Okay

Andrew

Business traveller
Disliked: Cleanliness, property conditions & facilities
Great location but the property is very dated. The room was large with all the essential amenities. If you're on a budget or want something close to a vibrant part of the city, this is a good choice.
Stayed 1 night in Oct 2025

6/10 Okay

Yungyee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room is clean, but not convenient for guests, such as no towel rack, not enough instant coffee and tea supplies.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay and hotel staff were very friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed at this location many times before, however this has been the best yet. There were some things that could have made it even better. Check in was very informative and helpful. Although we've stayed here previously, I was unaware that the hotel had a guest laundry. Maybe it's new? We didn't need to use it, but that is very helpful for our future visits. The hotel offered a complimentary breakfast in the restaurant in the lobby. This was excellent and had not been available on previous visits. There was a lot of food to choose from, and plenty of vegetarian options. There was even a gluten free station, and alternate milks available for cereals. There's a pancake machine (!). Everything was well-presented, staff were lovely, and the food was great. This hotel is in a convenient location in Sydney for us on our visits, and is next to/part of a parking structure with reasonable pricing, which is one of the reasons we chose it. Check out is easy. There is a key drop box near the elevator. Two things that could have improved our stay: the lamps on the bedhead are not well placed. Have hit our heads on them multiple times, and it is not possible to sit up in bed. Also, a fire alarm went off on one night of our visit. I appreciate that this is a good thing for safety, but I would have liked to have had an announcement that confirmed all clear afterwards. Instead it just ended, and we couldn't relax/didn't know if it was over/safe.
Stayed 2 nights in Oct 2025