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The General Gordon

3.0 star property

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Photo gallery for The General Gordon

Restaurant
Desk, laptop workspace, iron/ironing board, free WiFi
2 bars/lounges
Shower, rainfall showerhead, free toiletries, towels
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
20 Swain St, Sydenham, NSW, 2044
  • Place, Enmore Theatre
    ‪3 min drive‬
  • Place, University of Sydney
    ‪4 min drive‬
  • Place, Star Casino
    ‪9 min drive‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪3 min drive‬

Room options

View all photos for Premium Queen Room with Balcony

Desk, laptop workspace, iron/ironing board, free WiFi

Premium Queen Room with Balcony

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen Room

Deluxe Queen Room

Deluxe Queen Room

9.8 out of 10
Exceptional
(18 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Accessible Queen Room

Desk, laptop workspace, iron/ironing board, free WiFi

Accessible Queen Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

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About this property

The General Gordon

Hotel in Sydney with bars and a restaurant
A restaurant, 2 bars/lounges, and ATM/banking services are available at this smoke-free hotel. WiFi in public areas is free.
The General Gordon offers 8 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Accommodations offer separate dining areas and include desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at The General Gordon. During your stay, you'll be within walking distance of Sydney Park. Free WiFi in public areas, 2 bars, and a restaurant are available.
  • Free WiFi (speed: 50+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Amenities include an elevator and an ATM
  • 11 minutes by car from Circular Quay and 13 minutes from Sydney Opera House
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. The General Gordon also features an ATM and an elevator.

This 3-star Sydney hotel is smoke free.

The General Gordon has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • 2 bars/lounges
  • A restaurant

Family friendly

  • Mini-fridge
  • Separate in-room dining area

Conveniences

  • ATM
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Electric kettle
  • Mini-fridge
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 10:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

The General Gordon Hotel
The General Gordon Sydenham
The General Gordon Hotel Sydenham

Reviews

The General Gordon Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 132 out of 168 reviews
Rating 8 - Good. 30 out of 168 reviews
Rating 6 - Okay. 3 out of 168 reviews
Rating 4 - Poor. 2 out of 168 reviews
Rating 2 - Terrible. 1 out of 168 reviews

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb

Excellent customer service.The room was superb.They should please add body cream to their collection of shampoo, conditioner and shower gel.Highly recommended.
Stayed 1 night in Aug 2025

10/10 Excellent

Cara

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern, good location and quiet even though it is a pub
Stayed 1 night in Jul 2025

10/10 Excellent

Siddharth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Matthew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
While this is outside of their control, they are directly under the flight path to Sydney airports major runway. There is a curfew in place from 11 pm to 6 am but at 6:01 you will hear planes landing, being so close to the runway, and they will wake you up. Ended up buying ear plugs to sleep past 6am. The room was in good condition, nice comfy bed, and even though it is above a pub, did not hear anything from the below pub. Friendly staff.
Stayed 5 nights in Jul 2025

10/10 Excellent

Chris O

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great meal, good price, nice room, great cleanliness, and the room was extremely quiet.
Stayed 1 night in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked the value and overall condition of the pub. It's well looked after, clean and is in an excellent location.
Stayed 3 nights in May 2025

10/10 Excellent

Barend

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 3 nights in May 2025

10/10 Excellent

James

Liked: Amenities
Room had obviously been remodeled recently and it was great! Also, you can come and go from the accomodation without having to go through the bistro/ bar. Very convenient location directly across from train station and close to variety of food outlets!
Stayed 2 nights in May 2025

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Ankur

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Always my go to place during visit in Sydney
Stayed 3 nights in Mar 2025

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Chris O

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good and great service
Stayed 1 night in Mar 2025

10/10 Excellent

Daryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jocasta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, nicely renovated, good restaurant. Only thing we didn’t like was dogs in the bar.
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew, Dulwich Hill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tidy rooms and little or no noise from the pub and bistro below.
Stayed 1 night in Mar 2025

10/10 Excellent

Barend

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice food and admosfear
Stayed 2 nights in Mar 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I enjoyed our one night stay at General Gordon. The rooms were well decorated, clean and spacious. Parking was a hassle but this is inner suburban Sydney. We'd definitely stay here again.
Stayed 1 night in Mar 2025

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room with en suite bathroom.
Stayed 1 night in Mar 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Lyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean comfortable and safe accommodation and friendly helpful staff Parking a problem because of council roadworks happening right next to hotel so not their fault
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
There is no one at check-in counter, no bell or no phone to catch the staff. We just needed to wait until someone notice. If you don’t have enough staff, you should put something which I can reach to the staff. Room was clean and nice tidy. Good point to having a choice of pillows. But there is no door for the bathroom…..
Stayed 1 night in Mar 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was worried about aircraft noise as the hotel is under flight path. Very surprised as couldn't hear a thing. Very quiet & comfy overall. Great facilities. Would definitely stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new, clean rooms. Modern fixtures
Stayed 4 nights in Feb 2025