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The Ultimo

4.0 star property

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Photo gallery for The Ultimo

Relax in a serene space with a large bed, bedside table, and a small table with chair.
Relax in a serene space with a brick wall, armchair, and natural views.
Cozy home with a playful touch, featuring two pet beds and a window offering a view of the outdoors.
Experience the elegant entrance of The Ultimo Hotel Sydney, featuring a striking arched entrance and lush greenery.
Welcome to our reception area, featuring a reception desk, comfortable seating, and a herringbone floor.

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Pet-friendly
  • Parking available
  • Laundry
  • Air conditioning

Explore the area

Map
37 Ultimo Rd, Haymarket, NSW, 2000
  • Paddy's Market
    ‪1 min walk‬
  • Capitol Theatre
    ‪3 min walk‬
  • International Convention Centre Sydney
    ‪9 min walk‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪9 min drive‬

Room options

View all photos for Ultimo Queen Room

Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo Queen Room

8.4 out of 10
Very good
(32 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ultimo Single Room

Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo Single Room

7.4 out of 10
Good
(3 reviews)
  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Ultimo Family Room

Ultimo Family Room

Ultimo Family Room

9.4 out of 10
Exceptional
(23 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Ultimo King Room

Ultimo King Room

Ultimo King Room

8.8 out of 10
Excellent
(6 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Ultimo Trio Room

Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo Trio Room

7.0 out of 10
Good
(2 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Ultimo Studio

Ultimo Studio

Ultimo Studio

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Experience the sleek entrance of The Capitol Hotel, featuring a modern design with clean lines and large glass windows.

The Capitol Hotel Sydney

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping
4.5 out of 5, Wonderful, (687)
The price is €276
for 1 room
includes taxes & fees
9 Aug - 10 Aug
The Capitol Hotel Sydney

About this property

The Ultimo

Hotel with a 24-hour front desk, steps from Market City
This smoke-free hotel features self parking, concierge services, and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.
The Ultimo offers 95 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Sydney hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of The Ultimo's great location. During your stay, you're just a quick walk from Capitol Theatre. Free WiFi in public areas, dry cleaning service, and concierge services are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the clean accommodations and the location
  • Steps from Market City and Golden Water Mouth
  • Cats and dogs welcome for free
  • Pet-friendly amenities are available, including food and water bowls
As a guest of The Ultimo, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. The Ultimo also features concierge services, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This 4-star Sydney hotel is smoke free.

Languages

Chinese (Mandarin), English, Lithuanian, Polish, Russian, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (AUD 38 per day); discounts available
  • Parking on site (AUD 38 per night)

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 1.50 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from July 1 2024 to October 1 2025 (completion date subject to change). The following areas are affected:
  • Elevator
  • Exterior
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 38 per night
  • Nearby parking fee: AUD 38 per day (755 ft away)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.50 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ultimo Hotel Sydney
Ultimo Hotel Haymarket
Ultimo Haymarket
The Ultimo Hotel
The Ultimo Haymarket
The Ultimo Hotel Haymarket

The Ultimo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 535 out of 1006 reviews
Rating 8 - Good. 353 out of 1006 reviews
Rating 6 - Okay. 80 out of 1006 reviews
Rating 4 - Poor. 23 out of 1006 reviews
Rating 2 - Terrible. 15 out of 1006 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Chinatown hotel, directly opposite Paddy’s Market. Rooms have been nicely renovated and well sound proofed. Value for money. In-house laundry is convenient and reasonably priced at $6 to wash and dry a load. Staff are friendly and helpful. Many dining and shopping options nearby and two supermarkets near the hotel. Easy transport options to get around Sydney and only 5 minutes walk to Central Station. Facilities rating is lower as the elevator was out of service for some time, due to it being replaced. Only suggestion would be that a microwave in the room, or a shared common microwave would be useful.
Stayed 7 nights in Apr 2025

10/10 Excellent

Sylvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here. We love the decor, the staff are always so friendly and its close by to everything and the rates are good.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Apr 2025

10/10 Excellent

Daniel, Riverdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! Easy access to Central Station. A number of restaurants to choose from. A nice shopping center across the street. Staff is very friendly.
Stayed 7 nights in Apr 2025

2/10 Terrible

Peter

Stayed 4 nights in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always good. Helpful young people.
Stayed 1 night in Apr 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Busy area but a great buzz. Really central with great local transport links minutes away. Great base to explore Sydney if you don't want to splash out on high end hotel. Single room small but suited me fine for 3 nights. Lift was being refurbished. Young staff excellent
Stayed 3 nights in Mar 2025

10/10 Excellent

Deonne

Travelled with pets
Liked: Amenities
Such friendly staff. Incredible location. Pet friendly. Beautifully renovated heritage building.
Stayed 1 night in Apr 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cannot wait to stay here again

Fantastic. Issue to a recent injury I had to use a walker and the staff were fantastic at finding me a room on the first floor because the lifts were not in use. The staff were great at h carrying the walker up and down the stairs when I needed to go out and were just lovely. The room was great and quiet and had high ceilings and a really comfortable bed and pillows. I will stay here again.
Stayed 1 night in Apr 2025

6/10 Okay

Logan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Soundproofing was a little bad at times with people slamming doors (obviously not the hotels fault) and the karaoke next door was quite loud on the weekend but all in all it was a lovely hotel with extremely kind staff!
Stayed 7 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Anthony

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I recently stayed at the Ultimo Hotel, and while the property itself was nice, my experience at check-in left a lot to be desired. Upon arrival, I was met with an unwelcoming attitude from one of the front desk staff members. I was treated with impatience and rudeness. Was lied to, that our credit card was declined, but all it was, was that first transaction was missing the credit card surcharge. Steer clear of the tall blonde working at check in. Rest of the staff was nice, but pray you don’t have to deal with the lady we dealt with.
Stayed 7 nights in Mar 2025

10/10 Excellent

Louise

Travelled with group
Liked: Amenities, property conditions & facilities
Only minus is parking: not on site
Stayed 1 night in Mar 2025

6/10 Okay

Ewen

Liked: Cleanliness, staff & service
The Ultimo is currently undergoing huge renovations. They are adding a third floor! This means putting a crane in the lift well, the only place it can go, and the lift is out of action for the entire duration of the building. This is listed as "months" but in all likelihood will be longer. For two people having had knee replacement surgery it was a struggle to climb to the 1st floor. There was no mention of this that I could see on the wotif website when making the booking. The property overall was good, but this let it down - at least as far as I was concerned. (I wonder if anyone will get in touch with regards to this feedback).
Stayed 4 nights in Mar 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Nicky

Liked: Cleanliness, staff & service, room comfort

Would stay again

We were in the better part of hotel , but work going on and late at night banging ! Would be better to close off that area . Fab location and lovely staff .
Stayed 4 nights in Mar 2025

10/10 Excellent

Melissa Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Location great
Stayed 1 night in Mar 2025

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good place to stay
Stayed 2 nights in Feb 2025

8/10 Good

Travis

Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Business traveller
Liked: Amenities, property conditions & facilities
Beautiful building in a great area
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Comfortable room and great walkable location for the CBD.
Stayed 4 nights in Feb 2025

6/10 Okay

XUEFEI

Stayed 6 nights in Feb 2025

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay!
Stayed 4 nights in Feb 2025

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room but the elevator is not working while the hotel is undergoing renovations. Had to carry suitcases up multiple flights of stairs. Also, there is no onsite parking as claimed in the Expedia listing. Had to park remotely and walk to the hotel.
Stayed 3 nights in Feb 2025