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The Ultimo

4.0 star property

Choose dates to view prices

Photo gallery for The Ultimo

Ultimo Studio
Ultimo King Room
Exterior
Ultimo King Room | Bathroom
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Pet-friendly
  • Parking available
  • Laundry
  • Air conditioning

Explore the area

Map
37 Ultimo Rd, Haymarket, NSW, 2000
  • Capitol Theatre
    ‪5 min walk‬
  • International Convention Centre Sydney
    ‪11 min walk‬
  • Circular Quay
    ‪5 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪22 min drive‬

Room options

View all photos for Ultimo Queen Room

Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo Queen Room

  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ultimo Single Room

Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo Single Room

  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Ultimo Family Room

Ultimo Family Room

Ultimo Family Room

  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Ultimo King Room

Ultimo King Room

Ultimo King Room

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Ultimo Trio Room

Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo Trio Room

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Ultimo Studio

Ultimo Studio

Ultimo Studio

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

About this property

The Ultimo

Hotel with a 24-hour front desk, steps from Market City
This smoke-free hotel features self parking, concierge services, and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.
The Ultimo offers 95 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Sydney hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of The Ultimo's great location. During your stay, you're just a quick walk from Capitol Theatre. Free WiFi in public areas, dry cleaning service, and concierge services are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Market City and Golden Water Mouth
  • Cats and dogs welcome for free
  • Pet-friendly amenities are available, including food and water bowls
As a guest of The Ultimo, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. The Ultimo also features concierge services, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This 4-star Sydney hotel is smoke free.

Languages

Chinese (Mandarin), English, Lithuanian, Polish, Russian, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (AUD 38 per day); discounts available
  • Parking on site (AUD 38 per night)

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 1.50 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from July 1 2024 to October 1 2025 (completion date subject to change). The following areas are affected:
  • Elevator
  • Exterior
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 38 per night
  • Nearby parking fee: AUD 38 per day (755 ft away)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.50 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ultimo Hotel Sydney
Ultimo Hotel Haymarket
Ultimo Haymarket
The Ultimo Hotel
The Ultimo Haymarket
The Ultimo Hotel Haymarket

The Ultimo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 529 out of 1001 reviews
Rating 8 - Good. 360 out of 1001 reviews
Rating 6 - Okay. 76 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
It’s reasonable for the price.
Stayed 1 night in Jan 2025

10/10 Excellent

Ricke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very helpful
Stayed 4 nights in Jan 2025

8/10 Good

Margaret

Travelled with family
Liked: Staff & service
Clean rooms, a little run down but lots of renovations happening. Value for money, close to everything.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Bianca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, affordable hotel close to shops and public transport. Family of 4 and they had single beds for the kids and king for us. Super comfy beds. Small room with little storage but suited our needs. Bathroom was fresh and clean.
Stayed 5 nights in Jan 2025

10/10 Excellent

SOOYOUNG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and friendly staffs
Stayed 2 nights in Jan 2025

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. The level of friendliness was unsurpassed. We enjoyed our stay. It was walkable and really great.
Stayed 4 nights in Dec 2024

10/10 Excellent

JONATHAN, RYDALMERE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Ultimo is very conveniently located in the midst of all shopping and food areas. Place is very quiet and clean.
Stayed 1 night in Dec 2024

4/10 Poor

PY

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband said it’s the worst one ever , no one top up room service , dirty sheet etc .
Stayed 5 nights in Dec 2024

6/10 Okay

Rosario

Liked: Staff & service, property conditions & facilities
Way overpriced for what it was. There was dirty socks and underwear under the beds and the air conditioning was terrible. Did not keep room ccol. The soap and hair conditioner were empty. For $466, I’ll stay somewhere else
Stayed 1 night in Dec 2024

8/10 Good

Mick

Stayed 1 night in Nov 2024

6/10 Okay

Eugene

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and lovely room , will definitely stay again
Stayed 1 night in Dec 2024

8/10 Good

Nathalie

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot, refreshed hotel with friendly staff

Great location with Darling Harbour and Paddy's Market on your doorstep. Friendly staff were very helpful and accommodating. Our room was recently refreshed and it looks like other parts of the hotel are getting updated.
Stayed 5 nights in Nov 2024

10/10 Excellent

Sinead

Single Room Perfect for 1 person

Love the overnight stay at The Ultimo in a single room - perfect for 1 person. Ultimo Receiption Team were amazing, and great coffee available in the foyer.
Stayed 1 night in Nov 2024

8/10 Good

Daniel

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very good and welcoming. The location was pretty good as well, short walk to George St and shopping centre. I stayed there with my dog, and it was good. One problem was this particular room was above a shop that has pumps or compressors running 24/7. Didn't notice it too much but still noticeable.
Stayed 2 nights in Oct 2024

10/10 Excellent

kim

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Friendly staff, reasonable price and super convenient - close to city.
Stayed 1 night in Nov 2024

10/10 Excellent

Shannon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable bed, great staff. We loved our stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Emelita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time with The Ultimo hotel. The staff are very helpful. Our room is cleaned every day. The hotel is couple of minutes walking distance to train central stations, bus stops and light rail stations, China town, Paddy's market and tons of restaurants. I highly recommend this hotel. Thank you to all the staff.
Stayed 7 nights in Oct 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Oct 2024

10/10 Excellent

Demi

Stayed 1 night in Sep 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Easy, friendly service, convenient, clean and had everything we needed for an overnight in central Sydney. A little noisy for folks who aren't used to sleeping in the city, but the comfortable bed made up for it. Thanks!
Stayed 1 night in Oct 2024

10/10 Excellent

Evelyn

Travelled with family
Excellent location, staff and rooms.
Stayed 2 nights in Oct 2024

10/10 Excellent

Caspar, GLEN ALPINE

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in Chinatown
Stayed 1 night in Oct 2024