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Balsam Mountain Inn

3.0 star property

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Photo gallery for Balsam Mountain Inn

Exterior
Front of property
Restaurant
Lobby
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Bar

Explore the area

View in a map
68 7 Springs Dr, Sylva, NC, 28707
  • Place, Blue Ridge Parkway Balsam Entrance
    ‪2 min drive‬
  • Place, Maggie Valley Festival Grounds
    ‪22 min drive‬
  • Place, Cataloochee Ski Area
    ‪31 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪51 min drive‬

Room options

View all photos for Standard Room

Individually decorated, free WiFi

Standard Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Individually decorated, free WiFi

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Individually decorated, free WiFi

Standard Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Individually decorated, free WiFi

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

Balsam Mountain Inn

This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include concierge services, a library, and tour/ticket assistance. Housekeeping is available on request.
Balsam Mountain Inn offers 50 accommodations with ceiling fans. Each accommodation is individually furnished and decorated. This Sylva hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Balsam Mountain Inn, you'll be within walking distance of Blue Ridge Parkway Balsam Entrance. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served on weekends
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Services include a concierge, tour or ticket assistance, and wedding services
  • Onsite recreation includes hiking/biking trails and a playground
  • Steps from Nantahala National Forest and a 2-minute drive from Blue Ridge Parkway Balsam Entrance
  • Dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekends. Public spaces have free WiFi.

A library, tour/ticket assistance, and a picnic area are also featured at the family-friendly Balsam Mountain Inn. Self parking is free.

This 3-star Sylva hotel is smoke free.

Guests are served free buffet breakfast on weekends from 8:00 AM to 10:00 AM.
Spirit of The Inn - Onsite restaurant. Guests can enjoy drinks at the bar.
Spirit of The Inn Bar - This bar specializes in American cuisine. Open daily.
Coffee Shop - Onsite coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available on weekends 8:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Private picnics

Restaurants on site

  • Coffee Shop
  • Spirit of The Inn
  • Spirit of The Inn Bar

Things to do

  • Hiking/biking trails
  • Library
  • Playground
  • Shopping

Family friendly

  • Art supplies
  • Baby toys
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's toys
  • High chair
  • Playground

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request) (for a fee)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • In the mountains
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Handrails in stairways (76 centimetre high)
  • Hardwood flooring in room
  • Lift (94 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Restaurant dining guides

More

  • Ceiling fan
  • Connecting rooms available
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Portable fan
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 50 per accommodation, per stay, plus a deposit of USD 250 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Housekeeping fee: USD 12 per day; may vary based on unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
The front desk at this property is open daily from 10:00 AM - 9:00 PM.
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Balsam Mountain Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 38 out of 58 reviews
Rating 8 - Good. 13 out of 58 reviews
Rating 6 - Okay. 2 out of 58 reviews
Rating 4 - Poor. 3 out of 58 reviews
Rating 2 - Terrible. 2 out of 58 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Becky

Stayed 1 night in Dec 2025

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Learning about the history of the place was interesting and it was so fun to feel we were stepping back in time. We loved the welcoming lobby, old wooden staircases and hallways, library with books and puzzles, big porches, and real working century old water fountain. And breakfast was amazing. The grits were spot on! So was the yogurt and toppings. Big selection, good service for coffee and food. Only ding was that hair dryers were advertised in rooms, and we didn’t realize ours was missing until the morning, and no one was working the desk or answering texts to help us retrieve one. We would definitely go back to explore nearby trails, just with a hair dryer packed next time. Love what you’ve done to keep it restored and running!!
Stayed 1 night in Dec 2025

10/10 Excellent

Jaime

Liked: Cleanliness, amenities, property conditions & facilities
I absolutely loved this hidden gem! I wish I had known it was there sooner! So much better than staying in a hotel, I actually felt like I was staying in someone’s home.
Stayed 1 night in Dec 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities
The Balsam Inn is a beautiful old hotel. Antiques everywhere, a cozy little sotting room/library and a cute bar area. Everyone was very nice.
Stayed 5 nights in Nov 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The experience was great, but due to the old building the room we stayed in has no amenities such as a refrigerator. It also didn’t have central air and heat. The radiator worked well though. We would go again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Roger and Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff and room was perfect!
Stayed 1 night in Nov 2025

8/10 Good

Michael

My only suggestion is that there needs to be a coffee urn in the lobby as well for guests also need an ice machine guests can access instead of depending on the bar to be open
Stayed 2 nights in Nov 2025

8/10 Good

Mark

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Oct 2025

10/10 Excellent

Jessica

Liked: Staff & service
Breakfast buffet was great with a good variety of items. Staff was kind.
Stayed 1 night in Nov 2025

8/10 Good

almena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Take a trip back in time to this charming inn. Don’t expect the Hilton and you’ll love it. The reception area has a two sided fireplace providing plenty of cozy seating in addition to a warm and welcoming library. They even provide a large selection of games. Rocking chairs on the front porch complete the package. The only drawback for me was the bed and pillow.
Stayed 2 nights in Oct 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms and great food
Stayed 2 nights in Oct 2025

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a very historical inn that doesn’t have the most current amenities but is charming with an amazing staff. It’s truly more than just a place to stay, it’s an experience itself. Step back in time and visit this grand hotel as she once might have been. Breakfast was delicious. Room was clean. Bed was very comfortable. Staff was beyond friendly and accommodating.
Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A most interesting old hotel with all its quirks (which are clearly identified in the check in notebook) and historic features. Staff were very helpful and friendly. One bit of advice - ask for room with no one above you, either living or restorng, if possible so you won't hear their footsteps night and day. As the brochure says, sounds carry in this all wood hotel. Definitely worth a visit!
Stayed 1 night in Oct 2025

10/10 Excellent

Joy R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband found this property and booked it for me alone to spend a couple of days to unwind. I loved the way the whole property was laid out. The staff was friendly. Initially there was a bit of a hiccup when I was checked into a room of less value than what he paid for. Initially the staff wasn't going to give me the room that was paid for because there wasn't cleaning staff, but the front desk lady managed to clean and prepare the room I wanted. The property is wonderful. Located on top of a mountain, there are walking trails and even farm animals, which I love, and was pleasant surprise. The antique ambiance of the building, the wraparound porch, and the rooms are perfect. It was a great find for me, and you will love it too. Highly recommended.
Stayed 2 nights in Sep 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful historical Inn! The staff were incredibly friendly, the cafe has amazing lattes, and the breakfast was divine!
Stayed 2 nights in Oct 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Theresa

Stayed 1 night in Oct 2025

6/10 Okay

WILLIAM

Liked: Cleanliness, staff & service

It’s an Old School B&B

The description did not clearly state this was a rustic inn so there were certain normal hotel amenities that were not available. With that being said, the staff were super-helpful, friendly, and engaging. Loved the bar area and the bartender. He was awesome. Glad we tried it. We just weren’t ready for the bed and breakfast experience and lack of heat without a space heater. Otherwise, we had a good stay for a two night visit.
Stayed 2 nights in Oct 2025

8/10 Good

Franca

Stayed 2 nights in Sep 2025

8/10 Good

George Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Edward

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was delicious!
Stayed 2 nights in Oct 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We Found Our Mountain Inn

If you love history and nostalgic places, this is your Inn. The new owners are in the process of restoring the Inn so expect some imperfections. Since the original inn had communal bathrooms when rooms were converted to en-suites, the bathrooms are small. The rooms are large and comfortable. The is no AC but as it sits on Balsam Mountain there is no need. The porch is huge with rocking chairs to enjoy the view and just relax. The weekend breakfast buffet is tasty and substantial. Finally, the staff is very friendly and accommodating. We are so glad we found this hidden gem and plan to stay every time we return. WARNING….if you expect spa-like accommodations you WILL be disappointed but if you like a relaxing spot to unwind this is your spot.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025