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Cicero Grand - Syracuse North

2.5 star property

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Photo gallery for Cicero Grand - Syracuse North

Indoor pool, outdoor pool
Lobby sitting area
Lobby sitting area
Free daily continental breakfast
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
5875 Carmenica Drive, Cicero, NY, 13039
  • Place, Paul deLima Roasting Plant & Factory Store
    ‪15 min walk‬
  • Place, Syracuse University
    ‪13 min drive‬
  • Place, New York State Fairgrounds
    ‪16 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪7 min drive‬

Room options

View all photos for Superior Suite, Jetted Tub

Superior Suite, Jetted Tub

Superior Suite, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, Refrigerator & Microwave

Deluxe Suite, Refrigerator & Microwave

Deluxe Suite, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, Refrigerator & Microwave

Premium bedding, pillow-top beds, desk, laptop workspace

Deluxe Suite, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Executive Suite, Multiple Beds, Refrigerator & Microwave

Premium bedding, pillow-top beds, desk, laptop workspace

Executive Suite, Multiple Beds, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Suite, Accessible Bathtub, Refrigerator & Microwave

Standard Suite, Accessible Bathtub, Refrigerator & Microwave

Standard Suite, Accessible Bathtub, Refrigerator & Microwave

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, Refrigerator & Microwave

Premium bedding, pillow-top beds, desk, laptop workspace

Executive Suite, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Single Room, 1 King Bed with Sofa bed, Roll-in Shower

Standard Single Room, 1 King Bed with Sofa bed, Roll-in Shower

Standard Single Room, 1 King Bed with Sofa bed, Roll-in Shower

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

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About this property

Cicero Grand - Syracuse North

Hotel with free parking, in the vicinity of Oneida Lake
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a 24-hour fitness center. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a conference center, coffee/tea in a common area, and a business center.
Cicero Grand - Syracuse North offers 65 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Cicero hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Cicero Grand - Syracuse North. During your stay, you're just a quick walk from Paul deLima Roasting Plant & Factory Store. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor and outdoor pools
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 8 minutes by car from Oneida Lake and 11 minutes from Destiny USA
  • Pets welcome for a fee (restrictions apply)
Cicero Grand - Syracuse North offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and 3 meeting rooms are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 5000 square feet (465 square meters) and includes a conference center. A vending machine, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Cicero Grand - Syracuse North. Free self parking is available.

This Cicero hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (5,000 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50 for check-in between 1:30 AM and 5:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50 for check-in between 1:30 AM and 5:00 AM
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Suites Cicero Syracuse North
Comfort Suites Syracuse
Comfort Suites Syracuse Hotel
Comfort Suites Syracuse Hotel Cicero North
Comfort Suites Syracuse - Cicero Hotel Cicero
Comfort Suites Cicero Syracuse North Hotel
Comfort Suites Syracuse North Hotel
Comfort Suites Syracuse North
Cicero Grand
The Cicero Grand
Cicero Grand Syracuse Cicero
Cicero Grand - Syracuse North Hotel
Cicero Grand - Syracuse North Cicero
Comfort Suites Cicero Syracuse North
Cicero Grand - Syracuse North Hotel Cicero

Cicero Grand - Syracuse North Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 329 out of 1000 reviews
Rating 8 - Good. 261 out of 1000 reviews
Rating 6 - Okay. 167 out of 1000 reviews
Rating 4 - Poor. 110 out of 1000 reviews
Rating 2 - Terrible. 133 out of 1000 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Thomas

Stayed 1 night in Nov 2025

6/10 Okay

Katrina

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2025

2/10 Terrible

Beth

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The room was not cleaned well at all. The floor felt gross, the bathroom definitely not touched. The bedding looked and smelled clean. The breakfast was not much of a breakfast. No coffee, barely any juice. Very limited seating space for a family hotel. Waffle machine wasn’t filled until we asked. The hotel had many guest. Other guest also voiced their opinions of unhappiness and dissatisfaction with the place. The pool is ice water, not blue or green water and is the size is a little bigger then a hot tub size, 2-3 kids and it was full. Again the whole place was dirty, the lobby was the only clean area. The lights in the room worked when they wanted too. The room was either a sauna hot or an ice box, the thermostat was up high and hard to read and adjust for a normal size adult. We saw fleas out in the lobby area when we sat for breakfast on our last morning but didn’t see any in the room. We don’t see anyone with any pets at all.
Stayed 2 nights in Nov 2025

4/10 Poor

Anas

Liked: Staff & service
Disliked: Property conditions & facilities
Pool was out of order. Gym had couple of machines and most of them out of order.
Stayed 1 night in Oct 2025

2/10 Terrible

Megan

Travelled with family
Disliked: Amenities
Housekeeping came in my room took my things. Put all my clothing and items in too bags even though i was sraying another night.
Stayed 1 night in Nov 2025

8/10 Good

Gabriel

Business traveller
Liked: Staff & service, amenities
Myroom that was booked was not cleaned when I arrived at 5pm. The staff did find me another room. That room was clean, but had an oder due to whatever they use to clean. The room provided a desk but no chair. The internet was not working in my room, but they have a very comfortable lobby area that I was able to get my work done in. The staff tried to help me and where very polite.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Stayed 1 night in Oct 2025

6/10 Okay

Daniel

Travelled with family and small children
The room was big. Nothing nice but also not bad especially for the price. The indoor pool was very small and cold
Stayed 1 night in Nov 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
staff was very welcoming
Stayed 3 nights in Oct 2025

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
there were bed bugs in our bed. we had to leave the hotel
Stayed 1 night in Oct 2025

6/10 Okay

Joseph

Stayed 1 night in Oct 2025

2/10 Terrible

Ronald

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was horrible. No fresh cooked breakfast. Pacjaged items looked like they were months old. Pool was closed for lack of chemicals . Do NOT stay here.
Stayed 2 nights in Oct 2025

2/10 Terrible

Sharon

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very dirty, outdated furniture bed was terrible, limited staff, all common areas dirty, bathrooms disgusting
Stayed 1 night in Oct 2025

4/10 Poor

Natalie

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed a cheap place to stay for the night, hoped that this was a good option. Check in was slow, elevator was dirty and smelled like onions. Room smelled Burger King honestly. We needed to use the sofa bed and it was disgusting, not properly cleaned and full of crumbs and dirt. Breakfast was disappointing, we went 2 hours before it was over and it was pretty empty, hot food was gone. Food was not replenished. Seems like more staff is needed to run this hotel, computer technology for check-in/check-out was so slow. Business center was out of order too. Front desk was not equipped to handle as many guests, always a wait to get help.
Stayed 1 night in Oct 2025

2/10 Terrible

Iain

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away. Far from ‘Grand’

Adequate parking. From there it goes down hill. Funny smell in corridors, door not able to shut into our room. Cleanliness of bed sheets. Lack of breakfast and coffee available.
Stayed 1 night in Oct 2025

2/10 Terrible

alfredo

Stayed 2 nights in Oct 2025

8/10 Good

Leslie

Travelled with family
Liked: Cleanliness, room comfort
This place appears to be a chain hotel that's recently rebranded. Nice lobby. Room was spacious & clean. Everything worked. However there were signs of neglect. The couch in our room was dilapidated. What may have once been graffiti was now an area of the bathroom door sanded to the core. Even the inside elevator doors were scratched up. All these things would be addressed more competently by a guest-focused management...they reflect poorly on the place.
Stayed 1 night in Oct 2025

2/10 Terrible

Jason

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will never stay at this hotel again , we got our room it was never cleaned from the previous guest, the pull out sofa bed had no bedding and the mattress was stained, it broke while my son was on it. DO NOT RECOMMEND THIS HOTEL
Stayed 2 nights in Oct 2025

8/10 Good

Ashleigh

Stayed 1 night in Oct 2025

6/10 Okay

Richoo

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The place was fine.
Stayed 1 night in Oct 2025

2/10 Terrible

Amie Lyn

Stayed 1 night in Aug 2025

2/10 Terrible

Kathy

Stayed 2 nights in Oct 2025

4/10 Poor

Jay

Stayed 2 nights in Oct 2025

6/10 Okay

Roshinda

Travelled with partner
Liked: Staff & service, amenities
Clean room ..
Stayed 1 night in Oct 2025

8/10 Good

Dianne, Watertown

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We checked it was after midnight. The front desk clerk was helpful and accomodating. In fact, the room she gave us had not been cleaned snd prepared for new occupants. The front desk clerk was apologetic and quickly found another room for us. Breakfast was as expected. It was good but nothing special.was
Stayed 1 night in Oct 2025