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Embassy Suites Syracuse

3.5 star property

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Photo gallery for Embassy Suites Syracuse

Free daily cooked-to-order breakfast
Lobby
Lobby sitting area
Lobby
Building design

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Laundry
  • Pet-friendly

Explore the area

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6646 Old Collamer Road South, East Syracuse, NY, 13057
  • Destiny USA
    ‪8 min drive‬
  • Syracuse University
    ‪10 min drive‬
  • JMA Wireless Dome
    ‪11 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪10 min drive‬

Room options

View all photos for Executive, One King Bed, Non-Smoking

1 bedroom, in-room safe, desk, laptop workspace

Executive, One King Bed, Non-Smoking

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(81 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 Doubles Suite, Non Smoking

2 Doubles Suite, Non Smoking

2 Doubles Suite, Non Smoking

9.2 out of 10
Wonderful
(57 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, One King Bed, Accessible

1 bedroom, in-room safe, desk, laptop workspace

Suite, One King Bed, Accessible

8.8 out of 10
Excellent
(18 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Embassy Suites by Hilton Syracuse Destiny USA

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.3 out of 5, Excellent, 1,001 reviews
The price is €162
includes taxes & fees
21 Sept - 22 Sept
Embassy Suites by Hilton Syracuse Destiny USA

About this property

Embassy Suites Syracuse

Hotel in East Syracuse with free breakfast and a 24-hour front desk
This hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a business center, conference space, and dry cleaning are onsite. Housekeeping is available on request.
Embassy Suites Syracuse offers 214 accommodations with MP3 docking stations and safes. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This East Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

The free breakfast at Embassy Suites Syracuse gets high marks from our customers. During your stay, you'll be within walking distance of Brooklawn Golf Course. You'll find features like free WiFi in public areas, free self parking, and a free manager's reception.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self parking and extended parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 10 minutes by car from Syracuse University and 10 minutes from Destiny USA
  • Cats and dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this hotel measures 5612 square feet (521 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Embassy Suites Syracuse. Free self parking is available. A complete renovation of Embassy Suites Syracuse was completed in March 2020.

Guests are served free cooked-to-order breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception on select days.
The Eterie - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • The Eterie

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 5,612 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1980
  • Renovated entire property - March 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 12 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Syracuse
Embassy Suites Syracuse
Syracuse Embassy Suites
East Syracuse Embassy Suites
Embassy Suites East Syracuse
Embassy Suites Syracuse Hotel
Embassy Suites Syracuse Hotel
Embassy Suites Syracuse East Syracuse
Embassy Suites Syracuse Hotel East Syracuse

Reviews

Embassy Suites Syracuse Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 552 out of 1001 reviews
Rating 8 - Good. 210 out of 1001 reviews
Rating 6 - Okay. 100 out of 1001 reviews
Rating 4 - Poor. 79 out of 1001 reviews
Rating 2 - Terrible. 60 out of 1001 reviews

Reviews

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and what I hoped for
Stayed 1 night in Jun 2025

10/10 Excellent

Paul, Mahwah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go to hotel in Syracuse.
Stayed 1 night in May 2025

10/10 Excellent

Stefani

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Amy

Stayed 1 night in Jun 2025

10/10 Excellent

Crystal

Liked: Amenities, property conditions & facilities
Members reception. Great breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is beautiful, we liked everything about it.
Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Staff are always so friendly and eager to help in anyway
Stayed 1 night in Jun 2025

10/10 Excellent

Sindy

Stayed 2 nights in May 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Michaelo

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Wow! The rooms are filthy. The lobby and check in area is super clean lulling you into a false sense of security. The rooms are filthy and not just in it was not cleaned so well before your check-in but in a way where it has been missed for the past 5 years. Cleaning must consist of just grabbing garbage bags and remaking the bed because there is no wiping down of surfaces, no vacuuming, no sweeping or mopping. The food, dead bugs, mold and grime on the carpet and tiles is terrifying and the ceiling water damage and suspicious smells give you the heebie jeebies. If you have stayed in an embassy suites in say Glendale CA or San Diego CA you would think you’d be getting the same level of service and standards, you’d be severely wrong. Thr property and cleanliness of guest rooms is atrocious but the front desk reps and breakfast buffet staff were amazing. I feel bad having to lump them in with this honest review of the rooms. I wish I could upload pictures to warn everyone away!
Stayed 3 nights in May 2025

10/10 Excellent

Soeun

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great services, spacious suite and friendly staff
Stayed 4 nights in May 2025

10/10 Excellent

Melanie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We came with her four-year-old grandson and really enjoyed spending time at the hotel with the swimming pool and the maid to order breakfast in the morning.
Stayed 1 night in May 2025

10/10 Excellent

christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in May 2025

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out of the nearby hotels, I was glad that we selected this one. Even with fully booked, the staff was friendly; able to use the pool; bar food was good. Cons, sofa bed not comfy or with needed linens & a little noisier due to hotel design if you slept in living room.
Stayed 1 night in Apr 2025

8/10 Good

Celea

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast o
Stayed 1 night in May 2025

10/10 Excellent

Nema

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Yvette

Stayed 1 night in May 2025

10/10 Excellent

DONNAMAY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel us very clean. The employees are very friendly and professional. The room was very clean and relaxing. I will recommend this hotel to all.
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding customer service at the front desk. The room was spacious and laid out well, and worked well for a family of 4. The bathroom could have been cleaned a little better; there was some mold in the tub and there was hair and dust around the edge of the floor. We tried the restaur
Stayed 1 night in May 2025

10/10 Excellent

jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BETTER than expected!

I was worried when we booked for my son's graduation, but it was AWESOME! Free breakfast
Stayed 3 nights in May 2025

10/10 Excellent

Tricia

Travelled with family
Liked: Amenities
Excellent
Stayed 3 nights in May 2025

4/10 Poor

krishna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Could not sleep, loud music from the party going on in the first floor till late into the night. Had an early morning flight. I will not stay gain, unless forced to
Stayed 2 nights in Apr 2025

2/10 Terrible

Jaquin

Liked: Property conditions & facilities
Disliked: Staff & service
They took my deposit saying room wasn’t clean when I clean the room
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jade

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025