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Holiday Inn Express & Suites Dewitt (Syracuse) by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Dewitt (Syracuse) by IHG

Free buffet breakfast on weekends
Property amenity
Exterior
Exterior
Premium bedding, memory-foam beds, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
5908 Widewaters Pkwy, East Syracuse, NY, 13057
  • Place, Le Moyne College
    ‪18 min walk‬
  • Place, Old Erie Canal Historic State Park
    ‪3 min drive‬
  • Place, Black Mamba Skate Park
    ‪4 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility)

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

8.4 out of 10
Very good
(5 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

8.6 out of 10
Excellent
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible Bathtub (Mobility)

Premium bedding, memory-foam beds, in-room safe, desk

Suite, 1 King Bed, Accessible Bathtub (Mobility)

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible Bathtub (Communications, Mobility)

Premium bedding, memory-foam beds, in-room safe, desk

Suite, 1 Queen Bed, Accessible Bathtub (Communications, Mobility)

  • 41 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, memory-foam beds, in-room safe, desk

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(20 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(37 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(64 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, memory-foam beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(10 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express & Suites Dewitt (Syracuse) by IHG

An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and dry cleaning are onsite.
Holiday Inn Express & Suites Dewitt (Syracuse) by IHG offers 89 accommodations with safes and complimentary newspapers. Memory foam beds feature premium bedding. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the free breakfast at Holiday Inn Express & Suites Dewitt (Syracuse) by IHG. During your stay, you'll be within walking distance of Le Moyne College. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast served on weekends
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 7 minutes by car from Erie Canal Museum and 7 minutes from The Oncenter
Holiday Inn Express & Suites Dewitt (Syracuse) by IHG offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served on weekends. Event space at this hotel measures 650 square feet (60 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express & Suites Dewitt (Syracuse) by IHG. Free self parking is available.

This East Syracuse hotel is smoke free.

Guests are served free buffet breakfast on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available on weekends 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 650 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • In a state park
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch HDTV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children may not be eligible for complimentary breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn DEWITT
Holiday Inn Express DEWITT SYRACUSE
Holiday Inn Express Hotel DEWITT SYRACUSE
Holiday Inn Hotel DEWITT
Holiday Inn Express Dewitt Syracuse Hotel
Holiday Inn Express Dewitt Hotel
Holiday Inn Express Dewitt
Holiday Inn Express Suites Dewitt (Syracuse)
Holiday Inn Express Suites Dewitt (Syracuse) by IHG
Holiday Inn Express Suites Dewitt (Syracuse) an IHG Hotel
Holiday Inn Express & Suites Dewitt (Syracuse) by IHG Hotel
"Holiday Inn Express Suites Dewitt (Syracuse) an IHG Hotel"

Holiday Inn Express & Suites Dewitt (Syracuse) by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 555 out of 1002 reviews
Rating 8 - Good. 285 out of 1002 reviews
Rating 6 - Okay. 86 out of 1002 reviews
Rating 4 - Poor. 44 out of 1002 reviews
Rating 2 - Terrible. 32 out of 1002 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was nice, friendly people. Enjoyed breakfast. Clean rooms,bed were comfortable.
Stayed 2 nights in Feb 2026

10/10 Excellent

tina l

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great hotel!! Friendly staff
Stayed 1 night in Feb 2026

10/10 Excellent

Michael

Stayed 1 night in Jan 2026

10/10 Excellent

Tadd

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great customer service great breakfast
Stayed 1 night in Jan 2026

10/10 Excellent

Beatrice

Liked: Cleanliness, amenities, property conditions & facilities
The room was ver clean and the staff were very nice. The shower pressure was good. The breakfast was mid cause they had a few things to offer but it was still good.
Stayed 2 nights in Jan 2026

10/10 Excellent

GINA

Stayed 1 night in Nov 2025

10/10 Excellent

Tametha

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good stay, breakfast buffet is good. My daughter liked they had fresh made pancakes
Stayed 1 night in Jan 2026

10/10 Excellent

Jaibet

Liked: Staff & service
Everything Was Excellent
Stayed 1 night in Jan 2026

10/10 Excellent

Laurel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the staff was friendly and helpful, and the hot breakfast was very good
Stayed 2 nights in Jan 2026

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities
Yes
Stayed 2 nights in Dec 2025

10/10 Excellent

kimberlee

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was great
Stayed 2 nights in Dec 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the staff (as always) were very friendly! It is always a pleasure to stay at this location!
Stayed 3 nights in Dec 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities
The room was clean and quiet. The bed and pillows were comfortable. The free breakfast the next morning was fantastic!
Stayed 1 night in Dec 2025

10/10 Excellent

Susan

Stayed 1 night in Dec 2025

10/10 Excellent

Costa

Stayed 1 night in Dec 2025

10/10 Excellent

neil

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly well run hotel with consistently sincere and professional staff in all areas. This is our second visit. Kristy at the front desk was most kind and efficient. The same is true of Nicole. All the front desk folks handle rushes of work without any evident loss of quality. The breakfast crew (we met Miss Sonia, Betty and Michelle this time) are hard working and friendly. The housekeeping and maintenance crews are similarly meticulous and most effective.
Stayed 5 nights in Dec 2025

10/10 Excellent

Rafael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was big and clean, staff was great.
Stayed 2 nights in Nov 2025

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fine hotel. All the staff are sincere, enthusiastic, personable and hardworking. The facility is consistently clean. The manager Jeremy is consistently visible, as well as personable, and sets a high bar for himself and the terrific staff. I neglected to keep the names of the hardworking staff members I encountered (Betty in the breakfast area comes to mind), but they are all clearly proud of their work and treat the guests in a valued fashion.
Stayed 4 nights in Nov 2025

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, amenities
Room was clean completely comfortable staff so nice Free breakfast was great will be back
Stayed 2 nights in Nov 2025

10/10 Excellent

Samantha

Travelled with group
Liked: Cleanliness, staff & service, amenities
Rooms were spotless check in was quick and efficient and the breakfast was great
Stayed 1 night in Nov 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great! Clean and comfortable rooms that were well updated, friendly staff and great breakfast.
Stayed 1 night in Nov 2025

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff is very friendly. They acknowledged us every time we entered or exited the hotel. The afternoon refreshments were a nice touch. Just what we needed after a long day!
Stayed 2 nights in Nov 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities
The whole package!!! The staff, the breakfast, the cleanliness, the room keys worked, the water pressure in the shower, enough towels, the location, and complimentary cookies, bottled water, and that awesome coffee machine!
Stayed 3 nights in Oct 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were up for a visit to our son who is at Syracuse U. It is close and had all to comports we needed. Everything from friendly, efficient staff to clean all around, it was enjoyable. The mornng breakfast staff were super on top of guests' needs.
Stayed 1 night in Oct 2025

10/10 Excellent

MARK

Stayed 1 night in Oct 2025