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Hotiday Ortigia Opera

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Exterior
Exterior
Interior detail
Double Room
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Via Giuseppe Logoteta, 18, Syracuse, SR, 96100
  • Place, Cathedral of Syracuse
    ‪2 min walk‬
  • Place, Lungomare di Ortigia
    ‪3 min walk‬
  • Place, Piazza del Duomo
    ‪3 min walk‬
  • Airport, Catania (CTA-Fontanarossa)
    ‪61 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Room

Economy Room

Economy Room

  • 13 sq m
  • Sleeps 2
  • 1 Large Single Bed

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About this property

Hotiday Ortigia Opera

Hotel in Syracuse
This smoke-free hotel features free WiFi in public areas. Housekeeping is available on request.
Hotiday Ortigia Opera offers 6 air-conditioned accommodations with hair dryers. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers. This Syracuse hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is provided on request.

During your stay at Hotiday Ortigia Opera, you're just a quick walk from Church of San Giuseppe. Features include free WiFi in public areas.
  • Free WiFi (speed: 50+ Mbps)
  • Services include luggage storage
  • Steps from Church of San Giuseppe and Museum of the Sea of Syracuse
  • Pets welcome for a fee
Public spaces have free WiFi.

This Syracuse hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request) (for a fee)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 3:00 PM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 10 per pet, per night
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 4.00 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping fee: EUR 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
The front desk at this property is open daily from 3:00 PM - 10:00 PM.
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT089017C26NYVFP89
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hotiday Room Collection Ortigia
HOTIDAY Room Collection - Ortigia Opera Hotel
HOTIDAY Room Collection - Ortigia Opera Syracuse
HOTIDAY Room Collection - Ortigia Opera Hotel Syracuse

Hotiday Ortigia Opera Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 3 out of 8 reviews
Rating 8 - Good. 3 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 1 out of 8 reviews
Rating 2 - Terrible. 1 out of 8 reviews

8.8/10

Cleanliness

6.4/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

hector de jesus

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The property was clean and well located, but my stay was far from seamless. From day one, there was no internet and no electricity in the kitchen (risking the food in the fridge), and the next morning there was no hot water because the gas tank had run out. With no concierge or on-site staff, I was guided through WhatsApp to troubleshoot issues myself, which felt unprofessional. I paid to stay at the property, not to resolve maintenance issues. Although someone was eventually sent, each fix took hours, and I lost 3–4 hours daily dealing with problems. The location is good, but I would only recommend this property if they add proper on-site support.
Stayed 2 nights in Sep 2025

2/10 Terrible

Edward

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience. I arrived at exactly the time I said I would, just before the reception closing time, but there was no-one to let me in and no way to contact them. There was also no way to contact Hotiday, they only have an AI chat bot which provided no assistance whatsoever - there is no way to speak to a human. Hotels.com also have no human assistance available any more, they also only have an AI chat bot which was also no use. I had to find alternative accomodation at 22:30 and I haven't been given any refund nor even an apology. I strongly advise to avoid this hotel and this Hotiday company.
Stayed 1 night in May 2025

8/10 Good

Stephane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Apr 2025

8/10 Good

Giampaolo

Liked: Cleanliness, staff & service, property conditions & facilities
Camera piccola ma confortevole e con spazi ben sfruttati. L'alimentatore già in camera per ricaricare il cellulare ottimo servizio.
Stayed 1 night in Oct 2025

8/10 Good

SABRINA

Travelled with group
Liked: Cleanliness, staff & service, amenities
Ottima posizione. Comunicazione con partner buona tranne x il check out che sono arrivate le disposizioni troppo tardi. Noi eravamo già usciti
Stayed 1 night in Aug 2025

10/10 Excellent

Audrone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was in the middle of old town. Very close to the "beach"(2 min). Silent at night (heard only nabours who checked-in later in the evening). Some rules for driving in to Ortigia, check busses from there to the train/busstation. Walking distances from hotel to the station is 25 min.
Stayed 3 nights in May 2025