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Inn at the Finger Lakes

2.5 star property

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Photo gallery for Inn at the Finger Lakes

Lobby sitting area
Junior Suite, 1 Queen Bed with Sofa bed
Terrace/patio
Front of property
Lobby sitting area

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
12 Seminary Ave, GPS: 12 John Street, Auburn, NY, 13021
  • Place, Willard Memorial Chapel
    ‪5 min walk‬
  • Place, Auburn Public Theater
    ‪7 min walk‬
  • Place, Seward House Museum
    ‪10 min walk‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪50 min drive‬

Room options

View all photos for Basic Room, 1 Queen Bed

Basic Room, 1 Queen Bed

Basic Room, 1 Queen Bed

7.0 out of 10
Good
(82 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Basic Room, 1 Queen Bed, Accessible

Basic Room, 1 Queen Bed, Accessible

Basic Room, 1 Queen Bed, Accessible

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Basic Double Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Basic Double Room, 2 Queen Beds

7.0 out of 10
Good
(40 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Double Room, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Basic Double Room, 2 Queen Beds, Accessible

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Queen Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Junior Suite, 1 Queen Bed with Sofa bed

7.6 out of 10
Good
(21 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Junior Suite, 1 Queen Bed with Sofa bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Inn at the Finger Lakes

Along with a snack bar/deli, this smoke-free hotel has a 24-hour business center and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a business center, and dry cleaning are onsite. Weekly housekeeping is available.
Inn at the Finger Lakes offers 77 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Auburn hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of Inn at the Finger Lakes's great location. During your stay, you're just a quick walk from Willard Memorial Chapel. Features include free WiFi in public areas and free self parking, plus a snack bar/deli.
  • Free WiFi
  • Free self parking
  • Services include dry cleaning/laundry, luggage storage, and a virtual front desk
  • Guests speak favorably about the clean accommodations and the area's walkability
  • Within a 10-minute walk of Willard Memorial Chapel and Auburn Public Theater
  • Dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. A vending machine, multilingual staff, and a picnic area are also featured at the business-friendly Inn at the Finger Lakes. Self parking is free.

This Auburn hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Virtual front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Built in 1998
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: USD 25

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facility
  • Health club

Access methods

Private entrance

Pets

  • Pets: USD 25.00 per pet, per day, plus a deposit of USD 25.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25.00 per stay
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 25

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property does not have a front desk. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Inn Finger Lakes Auburn
Inn Finger Lakes
Finger Lakes Auburn
Inn At The Finger Lakes Hotel Auburn
Inn At The Finger Lakes Auburn, NY
Inn at the Finger Lakes Hotel
Inn at the Finger Lakes Auburn
Inn at the Finger Lakes Hotel Auburn

Inn at the Finger Lakes Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 291 out of 1001 reviews
Rating 8 - Good. 278 out of 1001 reviews
Rating 6 - Okay. 221 out of 1001 reviews
Rating 4 - Poor. 125 out of 1001 reviews
Rating 2 - Terrible. 86 out of 1001 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

4/10 Poor

Sandra

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
I was travelling solo and when i pulled in the parking lot i really didnt get any good vibes. There were no other cars in the parking lot and it was 530pm. Check in was virtual and i just didnt get that "safe" feeling. Room was OK but dated. Toilet would not flush and electric outlet under the desk was not attached to the wall. I had read previous reviews but still stayed because i know some folks are dramatic but nope they were not dramatic. I got what i paid for. Lesson learned.
Stayed 1 night in Feb 2026

10/10 Excellent

Jeremy

Stayed 2 nights in Jan 2026

8/10 Good

Suzan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean room, elevator makes too much noise closing and opening
Stayed 1 night in Jan 2026

6/10 Okay

Samantha

Stayed 1 night in Jan 2026

4/10 Poor

Michael

Stayed 2 nights in Jan 2026

8/10 Good

Suzanne

Stayed 1 night in Jan 2026

4/10 Poor

Sandy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No support staff on duty evenings, room was barely clean it wasn't what I'd booked, has high transient population. Never staying there again!
Stayed 5 nights in Jan 2026

10/10 Excellent

Kurt

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice room at a great price!
Stayed 2 nights in Jan 2026

6/10 Okay

John

Business traveller
Liked: Cleanliness
Clean room, easy check in
Stayed 4 nights in Jan 2026

10/10 Excellent

Matt

UUUMMMMMMM NOTHING UNUSUAL
Stayed 1 night in Jan 2026

6/10 Okay

John

Business traveller
Liked: Cleanliness
Good place to stay for the price . Work in area and with all the snow have been using this for sleep instead of driving home in horrible snow storms . Small and clean room . Water needs time to heat up . First time confusing check in at kiosk, now after a few times .. simple . Good for price !
Stayed 1 night in Jan 2026

10/10 Excellent

Jaclyn

Liked: Cleanliness, staff & service, amenities
The staff was extremely helpful and made you feel comfortable. The rooms were always cleaned..I would recommend staying here.
Stayed 1 night in Dec 2025

8/10 Good

Mallory

Stayed 1 night in Jan 2026

6/10 Okay

Donna

Disliked: Property conditions & facilities
I checked in quickly and was given the room key to my room at the end of the 2nd floor. The hotel was practically empty with the holiday coming. The room was neat and clean. The light over the window seat was not working. I discovered late evening that I had no hot water! I let it run about 10 minutes and it barely got lukewarm. The he bathroom was clean, but is in need of updating. The person on the desk the next morning was informed of my lack of hot water and asked if she could have maintenance check it out while I went out. I thought it was taken care of. Later that night I was going to shower, but after letting the water run for 17 minutes, the temperature was just lukewarm! I was able to tolerate sponge bathing at the sink , but unable to shower during my stay.
Stayed 4 nights in Dec 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities
The staff was friendly, the room was clean and comfortable. I'd stay there again
Stayed 1 night in Dec 2025

10/10 Excellent

Corynn

Stayed 1 night in Dec 2025

6/10 Okay

Barbara

Stayed 3 nights in Dec 2025

8/10 Good

Feng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy and staff is friendly and responsive.
Stayed 1 night in Dec 2025

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cleam rooms and friendly staff
Stayed 2 nights in Dec 2025

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Property conditions & facilities
The toilet, lights and TV did not work in our room.
Stayed 1 night in Dec 2025

4/10 Poor

William

Travelled with family
Disliked: Staff & service, amenities
Difficult and time consuming kiosk check in. Two attempts. Charging me for a washable candy stain on bed sheet. Interrupted second customer process to have me sign pet agreement she forgot. No copy given. Water temp tepid not hot. Desk light broken. Bed set 3 feet from night stand and overhead light switch. Room was clean. sign a form she forgot. Nolppphysical
Stayed 1 night in Nov 2025

4/10 Poor

JANET

Stayed 4 nights in Nov 2025

8/10 Good

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
I was pleased with my short stay. Only negative for me was a scratchy pillowcase. Room & bathroom were clean
Stayed 1 night in Nov 2025

10/10 Excellent

James

Yes
Stayed 1 night in Nov 2025

6/10 Okay

Timothy

Disliked: Amenities
Not well maintained, check in is virtual by computer, hard to understand with background noise.
Stayed 3 nights in Nov 2025