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Inn at the Finger Lakes

2.5 star property

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Photo gallery for Inn at the Finger Lakes

Lobby sitting area
In-room safe, desk, iron/ironing board, free cots/infant beds
Terrace/patio
Meeting facility
Front of property

Reviews

7.2 out of 10
Good

Popular amenities

  • Laundry
  • Pet-friendly
  • Parking included
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
12 Seminary Ave, GPS: 12 John Street, Auburn, NY, 13021
  • Place, Auburn Community Hospital
    ‪18 min walk‬
  • Place, Fingerlakes Mall
    ‪4 min drive‬
  • Place, Emerson Park
    ‪6 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪38 min drive‬

Room options

View all photos for Basic Room, 1 Queen Bed

Basic Room, 1 Queen Bed

Basic Room, 1 Queen Bed

7.0 out of 10
Good
(73 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Basic Room, 1 Queen Bed, Accessible

Basic Room, 1 Queen Bed, Accessible

Basic Room, 1 Queen Bed, Accessible

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Basic Double Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Basic Double Room, 2 Queen Beds

7.0 out of 10
Good
(37 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Double Room, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Basic Double Room, 2 Queen Beds, Accessible

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Queen Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Junior Suite, 1 Queen Bed with Sofa bed

7.4 out of 10
Good
(19 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Junior Suite, 1 Queen Bed with Sofa bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Inn at the Finger Lakes

Hotel in Auburn with free parking
Along with a snack bar/deli, this smoke-free hotel has a 24-hour business center and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a business center, and dry cleaning are onsite. Weekly housekeeping is available.
Inn at the Finger Lakes offers 77 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Auburn hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of Inn at the Finger Lakes's great location. During your stay, you're just a quick walk from Willard Memorial Chapel. Features include free WiFi in public areas and free self parking, plus a snack bar/deli.
  • Free WiFi
  • Free self parking
  • Services include dry cleaning/laundry, luggage storage, and a virtual front desk
  • Guests speak favorably about the area's walkability and the clean accommodations
  • Within a 10-minute walk of Willard Memorial Chapel and Auburn Public Theater
  • Dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. A vending machine, multilingual staff, and a picnic area are also featured at the business-friendly Inn at the Finger Lakes. Self parking is free.

This Auburn hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Virtual front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Built in 1998
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: USD 25

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
A virtual front desk provides assistance to guests

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facility
  • Health club

Access methods

Private entrance

Pets

  • Pets: USD 25.00 per pet, per day, plus a deposit of USD 25.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25.00 per stay
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 25

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property does not have a front desk. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Inn Finger Lakes Auburn
Inn Finger Lakes
Finger Lakes Auburn
Inn At The Finger Lakes Hotel Auburn
Inn At The Finger Lakes Auburn, NY
Inn at the Finger Lakes Hotel
Inn at the Finger Lakes Auburn
Inn at the Finger Lakes Hotel Auburn

Inn at the Finger Lakes Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 285 out of 1004 reviews
Rating 8 - Good. 295 out of 1004 reviews
Rating 6 - Okay. 218 out of 1004 reviews
Rating 4 - Poor. 121 out of 1004 reviews
Rating 2 - Terrible. 85 out of 1004 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

James

Stayed 2 nights in Jul 2025

6/10 Okay

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Added city tax ???

Added a $4.05 "city tax" that I was not aware of. Reviewed itinerary, which indicated all taxes and fees included.
Stayed 1 night in Jul 2025

8/10 Good

Blane

Travelled with partner
Disliked: Amenities, property conditions & facilities
Elevator was soooo noisy. Place could use a deep clean.
Stayed 3 nights in Jul 2025

10/10 Excellent

Michele E.

Stayed 1 night in Jul 2025

10/10 Excellent

Michele E

Business traveller
Liked: Cleanliness, staff & service
Clean, comfortable, friendly staff.
Stayed 1 night in Jul 2025

4/10 Poor

Robbie

Disliked: Property conditions & facilities
We had no tv. Had a direct tv remote but no service. Grounds around the property were not maintained. No morning breakfast. For the cost of the stay(over $200 per night) we thought we should have better amenities.
Stayed 2 nights in Jul 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
rooms were competitively inexpensive to other hotels in the area(on trivago) very clean rooms and all items needed were in the room coffee, microwave etc One items of concern was the bathroom shower floor didnt have the safety trips on the tub floor making it very slippery I put a towel on floor as to not slip and fall BUT EVERYTHING WAS GREAT OTHERWISE
Stayed 2 nights in Jul 2025

6/10 Okay

Dale

Disliked: Amenities
Cost effective, good location, quiet,
Stayed 11 nights in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Nice little spot
Stayed 2 nights in Jul 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Claire

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to.
Stayed 2 nights in Jul 2025

10/10 Excellent

Fred

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent place, hate automated check in. Sucks
Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Close to downtown
Stayed 1 night in Jul 2025

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Good Place to Stay

It was a good stay. Staff were very helpful. The Inn is pretty dated and rooms are a little small. Bathrooms need updates and remodeling. Everything was clean and the staff was great. Disappointed that they did not have complimentary breakfast
Stayed 2 nights in Jul 2025

6/10 Okay

JOHN

Liked: Staff & service
Convenient
Stayed 1 night in Jul 2025

4/10 Poor

Fang

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

The CHECK-IN is BRUTAL!!! Too many corners cut

No front desk at all. You feel like you're in prison, waiting with 3-4 families to use a single kiosk. At least put in a few more if you're trying to save the $20/hr in hiring a nice local person, put multiple kiosks as it takes min 15min per room IF you have a reservation. If not, it takes up to 30m as the scanner on it is constantly falling and guests then need to type everything in on a failing touchscreen. It took us 45min to get checked in with only 1 person in front of use (no reservation) and by the time we were done, there were 4 more groups behind us piling up in the cramped front door area and it felt like prison. Besides that, the A/C seems to be hacked so it keeps turning off so we had to wake up and keep turning it off and on the first nite. The maintenance guy even said 'this is modified on purpose'. That's just shady and it was the entire of the theme of this place: Purposely cutting corners to save $5-10 each room. It's really sad as the rooms and building are nice enough to be a 3star tbh, if they just treated it that way. The workers seem ok but there's no sense of hospitality at all as they are more annoyed when you ask them for anything like missing towels in room (only 1). I don't believe this to be the workers fault but the tone set by management. Wifi is unusable so both my kids had to tether from my room. Parking is impossible after 10p. Location, rooms (and beds) and building are great. Everything else horrible but fixable if they actually cared.
Stayed 3 nights in Jul 2025

10/10 Excellent

Tawny

Stayed 1 night in Jun 2025

10/10 Excellent

Jonathan

Stayed 3 nights in Jul 2025

10/10 Excellent

Kristin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staying for work. Location is good and nice cleanrooms!
Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, room comfort

Would stay again.

We had a nice stay here. The receptionist was very friendly and pleasant. The bed was amazingly comfortable and I'm really picky about beds because of chronic pain. I slept GREAT. There wasn’t breakfast as advertised but there was coffee in the lobby in the morning. It was too much for what it was but it’s very obvious that the building is being taken care of and that the folks running it are working hard to make a nice stay for their guests. Would stay again.
Stayed 1 night in Jul 2025

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
NICE
Stayed 1 night in Jul 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service gets less than 5 stars for virtual check-in. While the person who handled it was fine and the issue was not with her, the lack of the personal touch detracted from our stay.
Stayed 2 nights in Jun 2025

6/10 Okay

Alison

Liked: Room comfort
Disliked: Staff & service
It was weird using a kiosk in a small lobby to register and took longer.
Stayed 1 night in Jun 2025

6/10 Okay

G.

Travelled with family
Disliked: Staff & service
Dirty around the virtual checkin area. No person available to assist with questions. Room was aging but passable.
Stayed 1 night in Jun 2025