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Inn at the Finger Lakes

2.5 star property

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Photo gallery for Inn at the Finger Lakes

Lobby sitting area
Front of property
Lobby sitting area
Junior Suite, 1 Queen Bed with Sofa bed
Terrace/patio

Reviews

7.2 out of 10
Good

Popular amenities

  • Laundry
  • Pet-friendly
  • Parking included
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
12 Seminary Ave, GPS: 12 John Street, Auburn, NY, 13021
  • Place, Willard Memorial Chapel
    ‪5 min walk‬
  • Place, Auburn Public Theater
    ‪7 min walk‬
  • Place, Auburn Community Hospital
    ‪18 min walk‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪37 min drive‬

Room options

View all photos for Basic Room, 1 Queen Bed

Basic Room, 1 Queen Bed

Basic Room, 1 Queen Bed

7.0 out of 10
Good
(74 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Basic Room, 1 Queen Bed, Accessible

Basic Room, 1 Queen Bed, Accessible

Basic Room, 1 Queen Bed, Accessible

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Basic Double Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Basic Double Room, 2 Queen Beds

7.0 out of 10
Good
(37 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Double Room, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Basic Double Room, 2 Queen Beds, Accessible

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Queen Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Junior Suite, 1 Queen Bed with Sofa bed

7.4 out of 10
Good
(19 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Junior Suite, 1 Queen Bed with Sofa bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Inn at the Finger Lakes

Hotel in Auburn with free parking
Along with a snack bar/deli, this smoke-free hotel has a 24-hour business center and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a business center, and dry cleaning are onsite. Weekly housekeeping is available.
Inn at the Finger Lakes offers 77 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Auburn hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of Inn at the Finger Lakes's great location. During your stay, you're just a quick walk from Willard Memorial Chapel. Features include free WiFi in public areas and free self parking, plus a snack bar/deli.
  • Free WiFi
  • Free self parking
  • Services include dry cleaning/laundry, luggage storage, and a virtual front desk
  • Guests speak favorably about the clean accommodations and the area's walkability
  • Within a 10-minute walk of Willard Memorial Chapel and Auburn Public Theater
  • Dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. A vending machine, multilingual staff, and a picnic area are also featured at the business-friendly Inn at the Finger Lakes. Self parking is free.

This Auburn hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Virtual front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Built in 1998
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: USD 25

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facility
  • Health club

Access methods

Private entrance

Pets

  • Pets: USD 25.00 per pet, per day, plus a deposit of USD 25.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25.00 per stay
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 25

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property does not have a front desk. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Inn Finger Lakes Auburn
Inn Finger Lakes
Finger Lakes Auburn
Inn At The Finger Lakes Hotel Auburn
Inn At The Finger Lakes Auburn, NY
Inn at the Finger Lakes Hotel
Inn at the Finger Lakes Auburn
Inn at the Finger Lakes Hotel Auburn

Inn at the Finger Lakes Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 285 out of 1000 reviews
Rating 8 - Good. 292 out of 1000 reviews
Rating 6 - Okay. 217 out of 1000 reviews
Rating 4 - Poor. 122 out of 1000 reviews
Rating 2 - Terrible. 84 out of 1000 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
East virtual check-in as noone on staff at night. Easy parking. Small but clean room.
Stayed 1 night in Sep 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Charbel

Travelled with family
The rooms smell like very old. I think they need to air them out and open windows. Probably the due to age of rugs. It's a no smoking hotel but the lobby smells like cigarettes. Overall clean, but i was very hard to deal with the smell.
Stayed 1 night in Sep 2025

2/10 Terrible

Erica

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would never stay there!

I left the hotel shortly after checking in. The front desk clerk was remote, elevator was broken, the main light switch in the room did nothing, it smelt awful, the TV was on, what I would assume was the previous occupant left their empty money envelop on the desk, the door wasn’t overly secure and the microwave was moldy and very dirty. I did not feel comfortable or safe in that location and booked another with in 5 minutes of arriving.
Stayed 2 nights in Sep 2025

6/10 Okay

Mary

No vending machines but walking distance to stores
Stayed 2 nights in Sep 2025

8/10 Good

Ann

Travelled with family
Disliked: Cleanliness

Average, not worth 160.00/ night

We stayed here in Fall 2023 - seemed 'better' back then. Just stayed here Sept 6th-7th - 1 night. Bathroom adequate but looks tired and not updated. No drain cover on sink? black Mold spotted around tub caulked edge. But- One really Nice thing - VERY nice hot water and lots of it- made 2 fill ups on a bath I took before bed. mattress on bed comfortable enough, mattress was encased - did have to retrieve something that fell close to under bed....NOT clean under there. Cob webs, candy wrapper, dust. The place needs a 'refresh' ....
Stayed 1 night in Sep 2025

8/10 Good

Mark

Stayed 2 nights in Sep 2025

10/10 Excellent

Daniel, Seminole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Quiet.
Stayed 3 nights in May 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Bartholomew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only negative for this stay was that during the last week, their elevator kept breaking down and had to take the stairs from the 3rd floor. Other than that one minor thing, i absolutely loved this place and will definitely book again in the future.
Stayed 12 nights in Aug 2025

10/10 Excellent

Wilma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you. Great stay
Stayed 1 night in Jul 2025

8/10 Good

Larry

Liked: Cleanliness, staff & service
Best value in the area
Stayed 1 night in Aug 2025

8/10 Good

Larissa

Stayed 1 night in Aug 2025

2/10 Terrible

Emilia, Ann Arbor

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I regret paying for this property. The hotel advertises an EV charger, but it is not managed by them since it belongs to the ViaLynk network, so it’s misleading to list it as a perk when you don't help guests to use it and you have to figure it put how it works and how to pay. Check‑in was through a self‑service kiosk with a remote “agent” who could do little more than take payment and issue keys. Service was unhelpful and impersonal. The first room (second floor) smelled so bad that within minutes we felt nauseous. After requesting a change, we were moved to a first‑floor room where we soon spotted a mouse running across the floor. Maintenance is very poor. Furniture, bathroom fixtures, and towels were all worn out or terrible quality. The TV didn’t work, and when I asked for help, I was told the only way to use it was to leave the room door open so the DirecTV signal could reach it. We stayed the night only because it was too late to find another hotel. The next morning, cockroaches were crawling across the desk. This property is in unacceptable condition and should not be operating. Save your money and avoid this hotel.
Stayed 1 night in Aug 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service
Disliked: Amenities
Self service check in on a computer kiosk. Good price for basic hotel. Would use again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good not great

Looks great on the outside, the room was nice. Bathroom could use an update. Virtual check in was different but effective. Overall a good stay
Stayed 1 night in Aug 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Junior suite was very roomy. The hotel is centrally located. Can walk to downtown restaurants and stores. We have stayed there four times and would definitely return.
Stayed 1 night in Aug 2025

2/10 Terrible

john

Stayed 1 night in Aug 2025

2/10 Terrible

Marlon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Why not to use Hotel.com/ Expedia group.

Never went there. Cancelled our trip due to unexpected death notification in our family. Called to cancel and requested a refund but was lied to by hotel.com reps along with expedia rep! Clear as day why they were hit with a huge lawsuit for online hotel booking wrong doings! The hotel was not much help either! Waited over three weeks for a response never got one.Heartless!
Stayed 1 night in Aug 2025

6/10 Okay

Michael

Travelled with partner
Disliked: Amenities
Not worth what i paid
Stayed 1 night in Aug 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service
Weird check in using a live person behind a video screen. But otherwise clean and safe. Comfortable beds.
Stayed 1 night in Aug 2025

6/10 Okay

Erika

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Virtual check-in was awful! Also advertised as having a breakfast but did not. “Dressed up” shabby place that is “reasonably” popular prices but looked nothing like advertised.
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mole in the room
Stayed 1 night in Aug 2025

8/10 Good

john

Stayed 2 nights in Aug 2025