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Randolph House Hotel, Trademark Collection by Wyndham

3.0 star property

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Photo gallery for Randolph House Hotel, Trademark Collection by Wyndham

Exterior
Dining
Lobby
Property amenity
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Parking available
  • Breakfast included
  • 24/7 front desk
  • Pet-friendly
  • Air conditioning

Explore the area

View in a map
441 Electronics Pkwy, Liverpool, NY, 13088
  • Place, Destiny USA
    ‪4 min drive‬
  • Place, New York State Fairgrounds
    ‪10 min drive‬
  • Place, St. Joseph’s Health Amphitheater at Lakeview
    ‪10 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Suite, 1 Double Bed, Non Smoking (1 Bedroom, Parlor Suite)

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Mobility Accessible, Non Smoking (Bathtub Grab Bars)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Room, 1 Double Bed, Mobility Accessible, Non Smoking (Bathtub Grab Bars)

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars)

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Room, 1 Double Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 2
  • 1 Double Bed

Similar properties

Lobby
Super 8 by Wyndham Liverpool/Syracuse North Airport
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, 3,119 reviews
The price is €73
includes taxes & fees
2 Nov - 3 Nov
Super 8 by Wyndham Liverpool/Syracuse North Airport

About this property

Randolph House Hotel, Trademark Collection by Wyndham

Suburban hotel with free breakfast and a 24-hour fitness center
A 24-hour fitness center, a 24-hour business center, and a microwave in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and a 24-hour front desk are onsite. Housekeeping is available on request.
Randolph House Hotel, Trademark Collection by Wyndham offers 198 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature down comforters. A pillow menu is available. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Randolph House Hotel, Trademark Collection by Wyndham, you'll be within walking distance of Hopkins Road County Park. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi (speed: 25+ Mbps) and wired Internet
  • Free self parking
  • RV/bus/truck parking available for a fee
  • Amenities include a 24-hour business center, 3 meeting rooms, and conference space
  • Onsite recreation includes a 24-hour gym
  • Just a 5-minute drive from Destiny USA and 8 minutes from Syracuse University
  • Pets welcome for a fee
A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and 3 meeting rooms. Free breakfast is available daily. Event space at this hotel measures 30000 square feet (2700 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Randolph House Hotel, Trademark Collection by Wyndham. Self parking is free.

This 3-star Liverpool hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • 30,000 square feet of conference space
  • Computer station

Outdoors

  • In a state park
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities or services will be unavailable from September 24 2025 to November 30 2025 (dates subject to change):
  • Fitness facilities
  • Swimming pool
The following facilities are closed on Monday, Thursday, Friday, Saturday, and Sunday:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facility
  • Indoor pool
The following facilities are closed on Tuesday and Wednesday:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facility
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day (maximum USD 500.00 per stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.00 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per day (maximum USD 500.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn 37
Holiday Inn 37 Hotel
Holiday Inn 37 Hotel Syracuse-Liverpool-Exit
Holiday Inn Syracuse-Liverpool-Exit 37
Holiday Inn Syracuse-Liverpool-Exit 37 Hotel
Ramada by Wyndham Liverpool/Syracuse
Holiday Inn Syracuse Liverpool Exit 37
Trademark Collection by Wyndham Liverpool/Syracuse
Holiday Inn Syracuse Liverpool Exit 37 an IHG Hotel
Randolph House Hotel, Trademark Collection by Wyndham Hotel
Randolph House Hotel, Trademark Collection by Wyndham Liverpool

Reviews

Randolph House Hotel, Trademark Collection by Wyndham Reviews

6.6

7.0/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 245 out of 1009 reviews
Rating 8 - Good. 239 out of 1009 reviews
Rating 6 - Okay. 200 out of 1009 reviews
Rating 4 - Poor. 161 out of 1009 reviews
Rating 2 - Terrible. 164 out of 1009 reviews

Reviews

6/10 Okay

Mindy

Travelled with family
Liked: Amenities
Breakfast wasnt very good not many options. Rooms were spacious but the bathroom wasnt very clean. There were stains on the shower curtain and the outside of the trash can. Bed was comfortable and room over all was nice.
Stayed 1 night in Jul 2025

4/10 Poor

Carter

Stayed 1 night in Jul 2025

2/10 Terrible

Sarah

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Spend the extra $50 and go somewhere else. The room is small, the bathroom is so small the the toilet it angles in a weird way to allow the door to close. The AC wasn’t working so a portable AC was added to the room which wasn’t on in a third floor room on an 85 degree day. Took till 12am to cool down all the way. The drain in the tub didn’t go down so it was like taking a shower and bath at the same time. The elevator was filthy!
Stayed 1 night in Jul 2025

8/10 Good

Glenn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aa

They advertised connecting rooms, at checkin i was told no connecting rooms, but i was able to find connecting rooms on my own. They were very accomodating in switching to the connecting rooms. The continental breakfast that was advertised was extremely limited and disappointing.
Stayed 1 night in Jul 2025

8/10 Good

Katherine

Liked: Staff & service
Very clean
Stayed 1 night in Jul 2025

10/10 Excellent

Jonathan

Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It's beautiful but kind of like not noticing when you pull in, and the AC was very very inefficient, I asked for a fan and I guess it's ok but honestly you should look into fixing the AC to central air or something not the indoor stand-up ones like what's there. Other than that beautiful.
Stayed 1 night in Jul 2025

8/10 Good

SARA, Arlington

Stayed 1 night in Jul 2025

4/10 Poor

Giovanna

Disliked: Staff & service, property conditions & facilities
Looked much nicer online
Stayed 1 night in Jul 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hotel with style

It's a nice, quiet hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Eric

Stayed 1 night in Jul 2025

8/10 Good

fahd

The room was nice clean, but no fridge
Stayed 1 night in Jul 2025

2/10 Terrible

Terrance

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

8/10 Good

Taylor

Liked: Amenities
Only complaint was the bathroom was small and cramped. Otherwise breakfast was great. Was in town for Syracuse National car show and the parking lot was a great vibe! will most likely book again for next year!
Stayed 2 nights in Jul 2025

2/10 Terrible

Stephen

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty bathroom, key cards not working, even when addressed w/ front desk. Ice only available in large open bin in lobby, front desk rep licked her fingers before taking our key card to fix, air conditioner not working, loud standalone unit in room bringing in exhaust & marijuana smoke from outside, no AM coffee available, hotel NOT secure - anyone can access all doors without a keycard, large event in parking lot we were not advised of which caused parking issues, front desk staff member unprofessionally advised us not to eat at a local restaurant (there was a much better way to give us his feedback, he chose to bash the establishment). While this hotel's rate was reasonable, if I knew that meant the service would be horrible, I would not have booked there. Needless to say, we checked out early and had to go home due to the lack of availability in the area.
Stayed 2 nights in Jul 2025

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I didn't like the fact that it was advertised to have a pool and a lounge per staff hasn't had for a long time. The reason we booked was the pool I had my granddaughter with us and she wanted to go swimming.The blow dryer was broke and they brought me another one which was also broken and they couldn't replace that one.The staff was very nice and the property clean.
Stayed 2 nights in Jul 2025

10/10 Excellent

Katherine

Travelled with family
Stayed 1 night in Jul 2025

6/10 Okay

Shane

Liked: Room comfort
Disliked: Staff & service

Hoped for better

Refrigerator didn't work. Reported it right away and the morning of the next day. Nothing done about it. It was needed to keep some medicine cold. Stem to pull up for the shower head was missing and very hard to pull the small shaft up. Ice machine was removed from our floor. Had to get ice from a container in the lobby. AC was an indoor portable unit with a hot air hose going out the window.
Stayed 2 nights in Jul 2025

10/10 Excellent

Guy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is top-notch, property is OK, room could use a little bit of an upgrade
Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had a car show the nights that we stayed. And food trucks. Awesome
Stayed 2 nights in Jul 2025

4/10 Poor

Dennis, Binghamton

Liked: Cleanliness, staff & service
Although room was very clean, had good linens and comfortable bed, road noise was intolerable and exaggerated by a jerry-rigged HVAC that would set off the fire alarm when running. No light or sound blocking curtains. Bedside lamp was nonfunctional
Stayed 1 night in Jul 2025

10/10 Excellent

Nadia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Water in the shower never got warm. Tub didn’t drain. They used a portable ac unit attached to the window with no black out window blinds
Stayed 1 night in Jul 2025

4/10 Poor

John

Liked: Staff & service
Disliked: Property conditions & facilities
The room smelled badly of smoke but was supposed to be non smoking. Sink and tub wouldn't drain. Bed was good everything else was old. Staff was the best part. Friendly and helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Likia

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in May 2025