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Tru By Hilton Syracuse-Camillus

2.5 star property

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Photo gallery for Tru By Hilton Syracuse-Camillus

Lobby sitting area
Down duvets, in-room safe, blackout curtains, free cots/infant beds
Reception
Exterior
Business centre

Popular amenities

  • Housekeeping
  • Laundry
  • Pet-friendly
  • 24/7 front desk
  • Gym

Explore the area

Map
116 Township Blvd, Camillus, NY, 13031
  • St. Joseph’s Health Amphitheater at Lakeview
    ‪6 min drive‬
  • New York State Fairgrounds
    ‪6 min drive‬
  • Destiny USA
    ‪10 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Hearing)

Down duvets, in-room safe, blackout curtains, free cots/infant beds

Room, 1 King Bed, Accessible (Hearing)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Down duvets, in-room safe, blackout curtains, free cots/infant beds

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(6 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Down duvets, in-room safe, blackout curtains, free cots/infant beds

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

8.0 out of 10
Very good
(2 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Down duvets, in-room safe, blackout curtains, free cots/infant beds

Room, 2 Queen Beds, Accessible, Bathtub

8.4 out of 10
Very good
(5 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Down duvets, in-room safe, blackout curtains, free cots/infant beds

Room, 1 King Bed

9.0 out of 10
Wonderful
(38 reviews)
  • 29.7 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Down duvets, in-room safe, blackout curtains, free cots/infant beds

Room, 1 King Bed, Accessible, Bathtub

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.2 out of 10
Very good
(38 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Down duvets, in-room safe, blackout curtains, free cots/infant beds

Room, 2 Queen Beds, Accessible (Hearing)

7.8 out of 10
Good
(8 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Reception

Tru By Hilton Syracuse North Airport Area

  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, (1002)
The price is €170
for 1 room
includes taxes & fees
8 Aug - 9 Aug
Tru By Hilton Syracuse North Airport Area

About this property

Tru By Hilton Syracuse-Camillus

Art Deco hotel with free breakfast connected to a shopping center in Camillus
This hotel features a fitness center, a snack bar/deli, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite. Weekly housekeeping is available.
Tru By Hilton Syracuse-Camillus offers 92 accommodations with safes and complimentary newspapers. Beds feature down comforters. LCD televisions are featured in guestrooms. Bathrooms include bathrobes and complimentary toiletries.

This Camillus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Tru By Hilton Syracuse-Camillus. During your stay, you'll be connected to a shopping center and close to New York State Fairgrounds. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym and basketball
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 11 minutes by car from Syracuse University and 9 minutes from New York State Fairgrounds
  • Cats and dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. A fitness center, a terrace, and an arcade/game room are also featured at Tru By Hilton Syracuse-Camillus. Free self parking is available.

Smoking is allowed in designated areas at this Art Deco Camillus hotel.

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Gym
  • TV in common areas
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Free cot
  • Highchair
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Syracuse-Camillus Hotel
Tru Hilton Syracuse-Camillus
Tru By Hilton Syracuse-Camillus Hotel
Tru By Hilton Syracuse-Camillus Camillus
Tru By Hilton Syracuse-Camillus Hotel Camillus

Tru By Hilton Syracuse-Camillus Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 606 out of 1006 reviews
Rating 8 - Good. 229 out of 1006 reviews
Rating 6 - Okay. 85 out of 1006 reviews
Rating 4 - Poor. 50 out of 1006 reviews
Rating 2 - Terrible. 36 out of 1006 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly, North Tonawanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice hotel. We were able to check in early and the staff was very accommodating. Would stay there again.
Stayed 1 night in Apr 2025

4/10 Poor

Sara, McGraw

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had loud college aged men in the room next door...loud and banging until 230am. Obnoxious...probably not going to stay again
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was nice. The food was good and the attendants were very nice. Over all the property was nice new and up to date. I will be back.
Stayed 2 nights in Apr 2025

8/10 Good

Kristi

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Overall, this hotel was fine. The property is quite new, and is conveniently located next to a large shopping, dining, and entertainment center (including a Costco and movie theatre). The breakfast itself was very decent and breakfast staff were super helpful. My biggest concern was over the cleanliness of the room itself. There were a lot of crumbs from previous guests visible in the bed frame/along the mattress (gross to think of previous guests eating in bed). The duvet cover (which was white) had obvious filth on it, and when I lifted the mattress up to check for bugs (given all the crumbs) there were unsightly stains all over it, which I found disturbing). I also found that the bedside tables had not been cleaned (and I don’t mean dust), so I cleaned the furniture myself using Lysol wipes that I was lucky enough to have in the car. For these reasons, I did not bother to request housekeeping services during my stay (2 nights).
Stayed 2 nights in Apr 2025

10/10 Excellent

Amir

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent.
Stayed 1 night in Apr 2025

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Hotel was great. Other guests made it rough as they were very loud.
Stayed 1 night in Apr 2025

10/10 Excellent

Brad

Liked: Cleanliness
Consistently good
Stayed 1 night in Apr 2025

10/10 Excellent

Garba

Stayed 1 night in Jan 2025

8/10 Good

n

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Tosha

Liked: Staff & service, property conditions & facilities
The staff was great and everything appeared clean but the linen smelled like old laundry. Which made it uncomfortable to rest.
Stayed 1 night in Apr 2025

10/10 Excellent

Rajat

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night with family. Quiet, clean and convenient.
Stayed 1 night in Apr 2025

8/10 Good

deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of my favorite places to stay on a budget

We were just there for the night, but had a little down time in the evening. We enjoyed the indoor court with some lacrosse, basketball, and volleyball, and then the boys enjoyed the oversized connect 4 while I enjoyed some reading in the egg chair in the quiet lobby. Breakfast was what you'd expect - nothing special, but good enough to get us off and running in the morning. I also appreciate the bright, cheery decor, clean rooms, and good smelling shampoo/conditiner/soap.
Stayed 1 night in Apr 2025

2/10 Terrible

James, Sunset Beach

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Grounds outside property littered with trash all over. Looked disgusting! Bare basic room with no decor. Like a prison cell. The breakfast food Terrible sub par . The worst part was the room charge was over $250 per night. Total rip off for disgusting conditions!
Stayed 3 nights in Apr 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Indoor Basketball Court! Plenty of balls and sports equipment for lots of games. A great way to burn some energy! Breakfast was great too. Impeccably clean!
Stayed 1 night in Apr 2025

6/10 Okay

Vicky

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
My room did not get cleaned daily as others in my group. My room key did not function every day so unnecessary routine trips to the front desk was a must.
Stayed 5 nights in Apr 2025

10/10 Excellent

Thom

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun Hotels - My New Go-to Hotel

I LOVE staying at Tru hotels. I just love the aesthetic and the “vibe” of the place. I especially like how the staff is, and the fact that they check in on you via text. As usual, a clean and comfortable no frills stay. Thanks Tru!
Stayed 1 night in Mar 2025

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfy and convenient
Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Stayed 1 night in Apr 2025

10/10 Excellent

ronald w

Travelled with partner
Liked: Amenities
Great staff! Super friendly!
Stayed 1 night in Apr 2025

10/10 Excellent

timo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and quiet
Stayed 1 night in Apr 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and nice. We had a great stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
All fine
Stayed 1 night in Mar 2025

4/10 Poor

Bette, Las Vegas

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Housekeeping never attended to the room! No way to contact front desk which is annoying- everything is done by CHAT thru app which gives limited info. No hot water today - and no one seemed concerned
Stayed 2 nights in Mar 2025

8/10 Good

Christa

Stayed 2 nights in Mar 2025