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Tru By Hilton Syracuse-Camillus

2.5 star property

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Photo gallery for Tru By Hilton Syracuse-Camillus

Lobby sitting area
Reception
1 bedroom, down duvets, in-room safe, blackout curtains
Exterior
Business centre

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Laundry
  • Pet-friendly
  • 24/7 front desk
  • Gym

Explore the area

View in a map
116 Township Blvd, Camillus, NY, 13031
  • St. Joseph’s Health Amphitheater at Lakeview
    ‪6 min drive‬
  • New York State Fairgrounds
    ‪6 min drive‬
  • Destiny USA
    ‪10 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(6 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

1 bedroom, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

8.0 out of 10
Very good
(2 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

8.4 out of 10
Very good
(5 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, down duvets, in-room safe, blackout curtains

Room, 1 King Bed

9.0 out of 10
Wonderful
(41 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.2 out of 10
Very good
(43 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

7.8 out of 10
Good
(8 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express Syracuse Fairgrounds by IHG

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,000 reviews
The price is €132
includes taxes & fees
23 Sept - 24 Sept
Holiday Inn Express Syracuse Fairgrounds by IHG

About this property

Tru By Hilton Syracuse-Camillus

Art Deco hotel with free breakfast connected to a shopping center in Camillus
This hotel features a fitness center, a snack bar/deli, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite. Weekly housekeeping is available.
Tru By Hilton Syracuse-Camillus offers 92 accommodations with safes and complimentary newspapers. Beds feature down comforters. LCD televisions are featured in guestrooms. Bathrooms include bathrobes and complimentary toiletries.

This Camillus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Tru By Hilton Syracuse-Camillus. During your stay, you'll be connected to a shopping center and close to New York State Fairgrounds. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym and basketball
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 11 minutes by car from Syracuse University and 9 minutes from New York State Fairgrounds
  • Cats and dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. A fitness center, a terrace, and an arcade/game room are also featured at Tru By Hilton Syracuse-Camillus. Free self parking is available.

Smoking is allowed in designated areas at this Art Deco Camillus hotel.

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Gym
  • TV in common areas
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • High chair
  • In-room cot
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Syracuse-Camillus Hotel
Tru Hilton Syracuse-Camillus
Tru By Hilton Syracuse-Camillus Hotel
Tru By Hilton Syracuse-Camillus Camillus
Tru By Hilton Syracuse-Camillus Hotel Camillus

Tru By Hilton Syracuse-Camillus Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 600 out of 1003 reviews
Rating 8 - Good. 228 out of 1003 reviews
Rating 6 - Okay. 88 out of 1003 reviews
Rating 4 - Poor. 50 out of 1003 reviews
Rating 2 - Terrible. 37 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tina

Stayed 1 night in Jun 2025

6/10 Okay

Joelle

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
The location is convenient, plenty of places around. Clean, bright. However, upon arrival the entire lobby smelled like marijuana and I’m fairly confident that the front desk clerk was high. Not a great impression.
Stayed 1 night in Jun 2025

6/10 Okay

Rob

Business traveller
Liked: Cleanliness, property conditions & facilities
The hotel was clean, the room was nice, and the morning breakfast was good. Front desk staff was missing at times and not very friendly.
Stayed 2 nights in Jun 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, room comfort
It was an overall decent stay. Tru always has nice amenities. Our duvet cover was slightly stained, and my bedside lamp on one side of the bed did not work. But those are my only complaints.
Stayed 1 night in May 2025

8/10 Good

Deanna

Stayed 1 night in Jun 2025

10/10 Excellent

David

Only problem was that we found it difficult to get the air temperature down to a comfortable level for sleeping.
Stayed 1 night in May 2025

8/10 Good

Heide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

We stayed one night to attend a concert. It was convenient, clean and comfortable at a reasonable price
Stayed 1 night in May 2025

10/10 Excellent

Martha L.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Functional and efficient use of space and plenty of outlets in the room. Lots of comfortable seating in the common area. Great breakfast! Will stay again.
Stayed 2 nights in May 2025

8/10 Good

Lisa

Liked: Cleanliness, property conditions & facilities, room comfort
Needed to stay for a baseball tournament in Auburn. We didnt want to stay where all of the teams were staying so we stayed a little outside of town. This hotel was comfortable, and a good stay for the price. Breakfast and amenities were nice. Would stay again in this hotel chain
Stayed 3 nights in May 2025

10/10 Excellent

Shakia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Samantha

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in May 2025

10/10 Excellent

Doreen

Liked: Cleanliness, property conditions & facilities
This hotel is always fun for the kids, usually there for soccer. It’s clean, and very nice.
Stayed 2 nights in May 2025

10/10 Excellent

Brad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
All good.
Stayed 1 night in May 2025

10/10 Excellent

Conor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Mary

Stayed 1 night in May 2025

6/10 Okay

Michael

Overall good but….

Overall happy but I need a receipt for my incidentals which has not been given to me and could not be given to me when I requested at checkout
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The fact that it was dog friendly!
Stayed 1 night in May 2025

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Angie

Stayed 1 night in Apr 2025

10/10 Excellent

Adina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

BING JIE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Nice concept, but several kinks to work out.

Room had annoying motor noise all night long. Room was not serviced even though I stayed multiple nights. When I arrived, the trash bin in the room had not been emptied and had several used cups and other trash. No hot water in the morning when I was there--it was a repair that needed to be done, but why schedule in the morning when everyone needs to get dressed?
Stayed 2 nights in Apr 2025

10/10 Excellent

Edwin, Nashua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet, close to everything and staff was great
Stayed 2 nights in Apr 2025

10/10 Excellent

Kelly, North Tonawanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice hotel. We were able to check in early and the staff was very accommodating. Would stay there again.
Stayed 1 night in Apr 2025

4/10 Poor

Sara, McGraw

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had loud college aged men in the room next door...loud and banging until 230am. Obnoxious...probably not going to stay again
Stayed 1 night in Apr 2025