See all properties

SORANO Hotel

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for SORANO Hotel

Lobby
Aromatherapy, facials, Ayurvedic treatments, massages
Indoor pool, outdoor pool
Aromatherapy, facials, Ayurvedic treatments, massages
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Spa

Explore the area

View in a map
W1 3-1 Midorimachi, Tachikawa, Tokyo, 190-0014
  • Green Springs Shopping Mall
    ‪1 min walk‬
  • Shinnyo-en Head Temple
    ‪14 min walk‬
  • LaLaPort Tachikawa Tachihi
    ‪18 min walk‬
  • Tokyo (HND-Haneda)
    ‪48 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Room, 1 King Bed, Park View (Sky King)

1 bedroom, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Park View (Sky King)

9.0 out of 10
Wonderful
(4 reviews)
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, Park View

1 bedroom, down duvets, in-room safe, blackout curtains

Studio, Park View

10.0 out of 10
Exceptional
(1 review)
  • 63 sq m
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Suite (Spa Suite)

1 bedroom, down duvets, in-room safe, blackout curtains

Suite (Spa Suite)

  • 86 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (Spa Suite - Dog Friendly)

1 bedroom, down duvets, in-room safe, blackout curtains

Suite (Spa Suite - Dog Friendly)

  • 86 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Non Smoking, Park View (Wa Modern, Check-In 1pm, Out 10am)

1 bedroom, down duvets, in-room safe, blackout curtains

Room, Non Smoking, Park View (Wa Modern, Check-In 1pm, Out 10am)

9.6 out of 10
Exceptional
(14 reviews)
  • 52 sq m
  • Sleeps 6
  • 2 Large Twin Futons

View all photos for Premier Room, Park View

1 bedroom, down duvets, in-room safe, blackout curtains

Premier Room, Park View

9.4 out of 10
Exceptional
(10 reviews)
  • 52 sq m
  • Sleeps 5
  • 2 Large Twin Beds

Similar properties

Property amenity

HOTEL emisia TOKYO TACHIKAWA

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, 1,039 reviews
HOTEL emisia TOKYO TACHIKAWA

About this property

SORANO Hotel

Hotel with a steam room, steps from Green Springs Shopping Mall
This smoke-free hotel features an indoor pool, an outdoor pool, and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
SORANO Hotel offers 81 accommodations with safes and complimentary bottled water. Beds feature down comforters. Digital television is provided.

Bathrooms include separate bathtubs and showers with rainfall showerheads, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered on request and irons/ironing boards can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
Our customers tell us they can't get enough of the helpful staff at SORANO Hotel. During your stay, you're just a quick walk from Showa Memorial Park. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy Japanese cuisine while dining at DAICHINO RESTAURANT
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym, a steam room, and Pilates classes
  • Steps from Green Springs Shopping Mall and 3 minutes by foot from Showa Memorial Park
  • Airport shuttle service available for a fee
  • Dogs welcome for free (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
SORANO Hotel offers its guests an indoor pool, an outdoor pool, a steam room, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Spa services, multilingual staff, and concierge services are also featured at SORANO Hotel. An airport shuttle at scheduled times is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Tachikawa hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
DAICHINO RESTAURANT - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
SORANO ROOFTOP BAR - Onsite bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 10:00 AM to 8:00 PM at scheduled times
  • Parking on site (JPY 2,200 per night)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,080 to 3,080 for adults and JPY 2,200 to 3,080 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • DAICHINO RESTAURANT
  • SORANO ROOFTOP BAR

Things to do

  • Art gallery
  • Gym
  • Indoor pool
  • Outdoor pool
  • Pilates classes
  • Steam room
  • Yoga classes

Family friendly

  • In-room cot
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • Built in 2020
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with digital channels
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately JPY 3080 to 3080 for adults, and JPY 2200 to 3080 for children
  • Airport shuttle fee: JPY 2000 per person (one-way)
  • Airport shuttle fee per child: JPY 1000 (one-way), (from 6 to 11 years old)
  • Self parking fee: JPY 2200 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Pool fee: JPY 2200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sorano Hotel Hotel
Sorano Hotel Tachikawa
Sorano Hotel Hotel Tachikawa

SORANO Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 479 out of 668 reviews
Rating 8 - Good. 137 out of 668 reviews
Rating 6 - Okay. 35 out of 668 reviews
Rating 4 - Poor. 10 out of 668 reviews
Rating 2 - Terrible. 7 out of 668 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Whittney

Stayed 6 nights in Jun 2025

10/10 Excellent

JAMES

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was outstanding and very helpful.
Stayed 3 nights in Jun 2025

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful modern hotel in an incredible area with lots of great places to eat around. If you are trying to get to know Japan and don’t want to be in the middle of Tokyo just yet this is perfect
Stayed 3 nights in Jun 2025

10/10 Excellent

KUBOTA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospitality of staff was amazing
Stayed 2 nights in Jun 2025

10/10 Excellent

Aki

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The most amazing and beautiful place! So relaxing and the team is so kind.
Stayed 2 nights in Jun 2025

10/10 Excellent

Hisae

Stayed 1 night in May 2025

10/10 Excellent

Lorelie

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!
Stayed 5 nights in May 2025

10/10 Excellent

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
The Sorano was an amazing two-night experience. We enjoyed an architecturally exceptional room, designed with attractive tile, wood and carpet, overlooking beautiful views of the large Showa-era park during the day and the city lights at night. The mornings' breakfast (three options) with thick bacon was fresh and delicious and our dinner in the top-floor Italian restaurant adjacent to the infinity pool was a delight (swimming in the infinity pool after dinner is not to be missed). The entire Japanese staff working at Sorano treated us with a warmth and kindness throughout our stay rarely experienced to this level of professionalism coupled with their perfect command of the English language. This stay was simply perfect.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Vincent w s

Liked: Room comfort
Disliked: Staff & service

You only pay for the room.

I took 15 minutes to check in because the staff couldn’t find my name. The use of the swimming pool and gym is not included; you have to pay extra for a spa pass to enter. Breakfast is also charged extra. There were only two bottles of water in the fridge, and additional bottles incur an extra charge. There was no toothbrush or amenities in the room, and requests for these items also require an extra charge. The room itself is nice, but that’s about it.
Stayed 1 night in May 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably one of the best hotels I have ever stayed in! Late check out at 12 o’clock was fantastic, the pool and spa facilities are phenomenal. The city was very vibrant and modern. Would love to go back again one-day!
Stayed 1 night in Apr 2025

10/10 Excellent

Cathlene

Stayed 4 nights in Apr 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

素晴らしい

急遽前日に予約して宿泊しました。 施設、サービス共に大満足。 おすすめです。
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Stayed 1 night in Apr 2025

10/10 Excellent

Matanya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this property I would definitely recommend!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Rumiko

Liked: Cleanliness, staff & service, property conditions & facilities
Great space and location for few days stay for a family of four. Easy access to the train station, shopping areas, and park. Hotel staff are pretty friendly and I love their cafe space.
Stayed 3 nights in Apr 2025

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful 5-night stay here. The hotel and surroundings are exceptionally beautiful and well designed. The view from the room and balcony towards the park is spectacular. I cannot say enough good things about each and every one of the service staff, especially the front desk manager/asst director, who went out of his way to help us with advice and restaurants reservations etc. And just about everything we ate at Tachikawa was delicious. Thank you for the happy memories, Sorano Hotel.
Stayed 5 nights in Apr 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property opened after the pandemic and we have stayed twice. It is a new hotel so it is fresh and very stylish. The staff is very accommodating and although English is a second language (as it should be) each staff member goes out of his/her way to take care of your needs.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff are are amazing! The hotel offers a serene and relaxing hotel with excellent dining choices and a rooftop pool!
Stayed 2 nights in Mar 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roof top pool. Indoor spa with onsen. Breakfast, dinner and bar options are top notch! Spacious and peaceful lobby which includes a beverage area.
Stayed 7 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

John Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious room. Hotel is clean and well kept. BONUS, you have a view of Mt. Fuji from your Balcony. The shops around the area are pricy but a 5 min walk will get you to the more affordable shops. Its close to the train station, I suggest using the overpass as it connects to everything. Tachikawa is underrated location, Its location is central to Tokyo and Day trip areas.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mutsuko

Stayed 2 nights in Feb 2025