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Hotel Murano

4.5 star property
VIP Access

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Photo gallery for Hotel Murano

Golf
Lobby sitting area
Front of property – evening/night
Lobby lounge
Fireplace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1320 Broadway Plaza, Tacoma, WA, 98402
  • Place, Greater Tacoma Convention and Trade Center
    ‪3 min walk‬
  • Place, Pantages Theater
    ‪7 min walk‬
  • Place, Museum of Glass
    ‪10 min walk‬
  • Airport, Seattle, WA (SEA-Seattle - Tacoma Intl.)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Room, 2 Double Beds, Accessible

View from room

Deluxe Room, 2 Double Beds, Accessible

8.6 out of 10
Excellent
(11 reviews)
  • 37 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

8.4 out of 10
Very good
(19 reviews)
  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed, Accessible, Mountain View (Roll In Shower)

Premium bedding, in-room safe, individually furnished, desk

Superior Suite, 1 King Bed with Sofa bed, Accessible, Mountain View (Roll In Shower)

  • 102 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 2 Double Beds (Patron Club Two Double)

Premium bedding, in-room safe, individually furnished, desk

Executive Room, 2 Double Beds (Patron Club Two Double)

8.8 out of 10
Excellent
(5 reviews)
  • 37 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, 1 King Bed (Corner King)

Premium bedding, in-room safe, individually furnished, desk

Superior Suite, 1 King Bed (Corner King)

7.4 out of 10
Good
(10 reviews)
  • 53 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (Patron Club King Suite)

Superior Suite, 1 King Bed (Patron Club King Suite)

Superior Suite, 1 King Bed (Patron Club King Suite)

  • 102 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, individually furnished, desk

Superior Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 102 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | View from room

Deluxe Room, 2 Double Beds

8.4 out of 10
Very good
(83 reviews)
  • 37 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, individually furnished, desk

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(116 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, in-room safe, individually furnished, desk

Executive Room, 1 King Bed

8.4 out of 10
Very good
(20 reviews)
  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Murano

Luxury hotel with a 24-hour fitness center and a 24-hour business center
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking. Housekeeping is available on request.
Hotel Murano offers 319 accommodations with iPod docking stations and laptop-compatible safes. Each accommodation is individually furnished. Beds feature premium bedding. A pillow menu is available. 40-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This Tacoma hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Hotel Murano's central location. During your stay, you're just a quick walk from Greater Tacoma Convention and Trade Center. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Services include a concierge, a porter, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the overall comfort and comfy beds
  • Steps from Greater Tacoma Convention and Trade Center and 6 minutes by foot from Pantages Theater
  • Dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

Public spaces have free WiFi. The luxury Hotel Murano also features a 24-hour fitness center, concierge services, and a fireplace in the lobby. For a fee, parking is available.

This 4.5-star Tacoma hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to noon.
Bite - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.
BAR960 - This lobby lounge serves light fare only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 28 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to noon on weekends; USD 10 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • BAR960
  • Bite

Things to do

  • 24-hour gym

Family friendly

  • Microwave on request
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping on request
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (81 centimetre high)
  • Handrails in stairways (81 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Magnifying mirror
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 26 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 20 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10.00 to 25.00 per person
  • Self parking fee: USD 28 per night (in/out privileges)
  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Murano Provenance Hotel
Hotel Murano Provenance Hotel Tacoma
Murano Provenance
Murano Provenance Tacoma
Hotel Murano Tacoma
Hotel Murano
Murano Tacoma
Murano Hotel Tacoma
Hotel Murano a Provenance Hotel
Hotel Murano Hotel
Hotel Murano Tacoma
Hotel Murano Hotel Tacoma

Hotel Murano Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1636 out of 2758 reviews
Rating 8 - Good. 522 out of 2758 reviews
Rating 6 - Okay. 320 out of 2758 reviews
Rating 4 - Poor. 141 out of 2758 reviews
Rating 2 - Terrible. 139 out of 2758 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

RANDALL S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location
Stayed 1 night in Sep 2025

6/10 Okay

Tori

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is beautiful when you walk into the lobby. There's a gorgeous bar that is never attended. No, one serves you at all. They don't have a spa or a pool, and all the rooms literally look like they are the same ones from 1980 when they built the hotel. There's water spots everywhere. The bed is lumpy. Most of the things in the room don't work. I had to be switched to another room. Because my phone and my AC didn't work.
Stayed 2 nights in Sep 2025

10/10 Excellent

Regan

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and spacious bedroom
Stayed 2 nights in Jul 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Dana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We actually left the hotel and did not stay the night. A combination of a very peculiar smell pervasive not only in the common spaces and our room. The room was tiny, smelly and ill equipped -There was very little lighting in the room and a TV that had perhaps been hit - leaving 10s of vertical lines so that didn't even provide a distraction. My card was charged for incidentals- but there was nothing to purchase in the room- but given the clientele in the common spaces it was probably more like a damage deposit. I travel to Tacoma at least weekly to see my grandchild and was thinking I could stop commuting if this was comfortable. Nope. And as a gold member of Expedia I expected better. When I went to the front desk to let the clerk know we weren't staying she shrugged her shoulders and didn't ask anything about why And there were signs on the lower doors saying they would be locked at night and to walk to the front- but they weren't ever locked. Not great in a neighborhood experiencing people with mental illness close by- heartbreaking. I knew I would lose the night's rental fee- I assume I will not be charged for incidentals but haven't received the promised email with my folio/receipt But the condition of the hotel combined with a lack of customer service is just inexcusable. We stayed because of the Art connection but I also know the Marriott is down the street and provides a much more consistent customer service experience - disappointing
Stayed 1 night in Sep 2025

8/10 Good

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient to Tacoma area.
Stayed 1 night in Sep 2025

10/10 Excellent

Kitsa

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 5 nights in Sep 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Megan, San Jose

Travelled with family
Liked: Amenities
Very nice staff, wonderful accommodations!
Stayed 1 night in Sep 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 2 nights in Aug 2025

8/10 Good

Christine, Loveland

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Very comfortable beds! But the rooms were small and rather run down- the carpet was frayed and stained and the curtain had a rip in it. Staff were friendly and helpful and it is nice that they are pet-friendly.
Stayed 5 nights in Sep 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tacoma shines

Part of the downtown core of our old hometown.
Stayed 1 night in Sep 2025

8/10 Good

Kegan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fancy Hotel and Affordable Rates

Hotel was nice, bed was super comfy. Staff was friendly. Only thing that caught my eye was the worn carpet at the stairs in lobby
Stayed 1 night in Sep 2025

8/10 Good

Ariean

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Clean and bright hotel with mostly friendly staff. Had some trouble with the system for housekeeping. Left the card on the bed as instructed and even asked housekeeping to add towels to our room, and recieved nothing. Overall the area is nice and the atmosphere is incredibly charming. Ebony and Ivory coffee and the theaters being down the street made for wonderful morning and evening walkable fun. Also would be great for a convention or tacoma dome event
Stayed 2 nights in Sep 2025

6/10 Okay

Sumen

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Bedbugs in my room

The room I stayed in had bedbugs. It was to be a nice relaxing last day trip in Washington until this happen
Stayed 1 night in Sep 2025

10/10 Excellent

Scott, Portland

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice facility
Stayed 2 nights in Sep 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 2 nights in Sep 2025

10/10 Excellent

Sharlyn

Stayed 1 night in Sep 2025

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Glass art on display
Stayed 1 night in Sep 2025

10/10 Excellent

Elizabeth, Bothell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would be nice if there was a vending machine with a wider array of snacks. Going to the front desk is not very private, let say if you decide you want a 2nd candy bar. There is an otc vending machine that looks like it has every type of medicine under the sun near the exit to parking. We had hoping there would be a super deluxe vending machine like that for snacks.
Stayed 1 night in Sep 2025

6/10 Okay

Nate

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Old, not many amenities, noisy

Seemed like an older hotel where all the money was spent on the lobby and hallways. I booked a corner King with mountain view but I was given a 12th floor room and could only see the city and some of the water(not even a hint of mountain). Rooms were not that comfy and had a few too many maintenance issues. No major issues, but enough to know that they are not addressed (sink stopper, soap dispensers falling off the wall, lights not working, microwave etc). Over a 3 night stay, neither of us slept a full night here due to street noise. Windows are not thick or well insulated so you can hear very well whenever someone in Tacoma is revving their engine and it seemed like every night someone is doing doughnuts in a nearby parking lot. Parking was $28/night and requires you to walk around to the front door to get in. Your parking spot is not reserved so you might come back and find that you have to park in a different parking lot a level higher and carry your bags down stairs and around the building. Breakfast is not included, but was pretty good and is priced appropriately for a hotel restaurant.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kelly

Customer service and texts were great!
Stayed 1 night in Sep 2025

10/10 Excellent

Trinity

Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025