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Tagaytay Haven Hotel managed by MA Group

2.5 star property

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Photo gallery for Tagaytay Haven Hotel managed by MA Group

3 outdoor pools
Lounge
Lobby lounge
Lobby lounge
Lounge

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
394 Mendez Crossing West,, Tagaytay, 4120
  • Place, Picnic Grove
    ‪7 min drive‬
  • Place, Orlina Museum
    ‪8 min drive‬
  • Place, Our Lady of Manaoag at Tierra de Maria
    ‪8 min drive‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪69 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds OR 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 Double Bed and 2 Single Beds

View all photos for Superior Quadruple Room

Superior Quadruple Room

Superior Quadruple Room

  • 22 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds OR 2 Double Beds and 2 Single Beds

View all photos for Superior Family Room

Superior Family Room

Superior Family Room

  • 28 sq m
  • Sleeps 5
  • 2 Single Beds

Executive Suite Room

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Tagaytay Haven Hotel managed by MA Group

Hotel in Tagaytay with 3 outdoor pools and a 24-hour fitness center
Along with 3 outdoor pools, this hotel has a 24-hour fitness center and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Housekeeping is available on request.
Tagaytay Haven Hotel managed by MA Group offers 69 air-conditioned accommodations with complimentary bottled water. Cable television is provided.

Bathrooms include showers with rainfall showerheads, and bidets. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is provided on request.

3 outdoor swimming pools are on site along with a 24-hour fitness center.
During your stay at Tagaytay Haven Hotel managed by MA Group, you'll be within walking distance of Picnic Grove. Free WiFi in public areas, free self parking, and 3 outdoor pools are available.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self parking
  • Take a swim in the 3 outdoor pools
  • Onsite recreation includes a 24-hour gym
  • Just a 2-minute drive from Picnic Grove and a few minutes from Orlina Museum
  • Pets welcome for free
Tagaytay Haven Hotel managed by MA Group offers its guests 3 outdoor swimming pools and a 24-hour fitness center. WiFi is free in public spaces. Self parking is free.

Smoking is allowed in designated areas at this Tagaytay hotel.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • 24-hour gym
  • 3 outdoor pools

Family friendly

  • 3 outdoor pools

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping on request

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee: PHP 500 for check-in between 3:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PHP 700.0 per stay.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of PHP 1000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: PHP 500 for check-in between 3:00 PM and midnight
  • Rollaway bed fee: PHP 700.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Oyo 394 Tagaytay Haven Mendez
OYO 394 Tagaytay Haven Hotel - Mendez Hotel
OYO 394 Tagaytay Haven Hotel - Mendez Tagaytay
OYO 394 Tagaytay Haven Hotel - Mendez Hotel Tagaytay

Tagaytay Haven Hotel managed by MA Group Reviews

Reviews

6.6
Rating 10 - Excellent. 2 out of 11 reviews
Rating 8 - Good. 5 out of 11 reviews
Rating 6 - Okay. 1 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 3 out of 11 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

10/10 Excellent

John Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I like the location of the hotel, very much accessible to restaurants, grocery stores, pasalubong center, banks and transportation.
Stayed 1 night in Feb 2020

2/10 Terrible

todd

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

filthy

This is the worst i have seen in my 30 years of travelling.
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nothing unique.Mould and the smell of mould.No cold water in shower.Only 100 percent hot.Big smashed cockroach on door somebody forgot to remove.Will not ever be back.
Stayed 2 nights in Jan 2020

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient with Jollibee in front

Good place perfect for those traveling back and forth Alfonso / Tagaytay
Stayed 2 nights in Jan 2020

8/10 Good

Patrick

Worked out well enough.....

Late late last minute stay....reserved the room with Hotel.com. got to hotel and checkd in relatively easy. Wasnt difficult to find with WAZE App. About 2km from Casino...and situated RIGHT BEHIND Jollibee! Didnt know what to expect....i got the supior deluxe. It was a bigger room, me think! With 3beds. I didnt need. Just like the space. Maybe because of the weehours of the morning, In the room:, there was no toilet paper, no towels, could not figure out how to work the TV.... I just needed a decent place to sleep and good shower.....it worked out well!
Stayed 1 night in Dec 2019

8/10 Good

Juriz Cristi An

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were accommodating and friendly. They readily answered our questions and requests. I just hope the pool was not so cold so we could stay longer.
Stayed 1 night in Dec 2019

2/10 Terrible

Rodrigo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not pick this hotel.

The worst accommodation ever in my whole 45 years of travel. We picked the most expensive rate since the ratings was 2 star. As soon as we entered the lobby, we knew we are in for a bad experience. Literally all light in hall way and lobby areas were off & reception employees were busy with their personal phones, No elevators and our superior room is in the 4th floor. Superior room lights (almost half) burned bulbs, left over open juice in the fridge, dusty, not sure if the bed linen were replaced, no tiolet seat (really???) and noisy side of the hotel (busy street). I better stop listing all the exciting attributes, I'm getting mad again. Anyway, I told the receptionist about the problems. They told me they will check the room. Came back almost 2 hours later and found out nothing was done. Again, they told me they will get it check (receptionist gave me the impression they are hearing my problem for the 1st time and yet they are the same people I spoke who were busy with their phone). My wife and I decided to checked out before one hotel ruin our holiday. Yes, do yourself a favour and go somewhere else. I'm surprised Hotel.com even list the hotel.
Stayed 1 night in Nov 2019

8/10 Good

Krista Angelica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

Robertson

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019