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Grand City Hotel

Property class: 4.5

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Photo gallery for Grand City Hotel

A modern hotel lobby with a reception desk, a chandelier, and a seating area with a sofa and a coffee table.
A multi-story hotel with a modern design, featuring a prominent glass facade and a rooftop terrace.
A gym with stationary bikes and treadmills, wooden floors, and a mirrored wall.
A modern interior with a long row of leather recliners, a flat-screen TV mounted on the wall, and artwork on the walls.
A hotel room with a large bed, a desk, a chair, and a view of the city through large windows.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
NO 2 SEC 1 SANFENG RD FENGYUAN DIST, Taichung, TXG, 00000
  • Place, Fengyuan Miaodong Night Market
    ‪8 min walk‬
  • Place, Huludun Park
    ‪9 min walk‬
  • Place, Huludun Cultural Center
    ‪15 min walk‬
  • Airport, Taichung (RMQ)
    ‪23 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with a large bed, a desk with a television, and a chair.

Standard Double Room

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

A hotel room with two beds, a desk with a chair, a television, and a window with curtains.

Standard Twin Room

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Family Room

A hotel room with two beds, a small table, and a chair.

Deluxe Family Room

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Family Room

A hotel room with two beds, a sitting area with a table, and a large window with curtains.

Superior Family Room

  • 43 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Business Room

A hotel room with a large bed, bedside lamps, a desk, and a television.

Business Room

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Grand City Hotel

A fitness center, a conference center, and spa services are available at this hotel. WiFi in public areas is free. Additionally, a business center, conference space, and concierge services are onsite. Housekeeping is available on request.
Beds feature down comforters. A pillow menu is available. LCD televisions come with digital channels. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Bathrooms include slippers, complimentary toiletries, and hair dryers. Additionally, rooms include washers/dryers and air conditioning. Microwaves and irons/ironing boards can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. A variety of treatment therapies are provided, including reflexology.
  • Free WiFi and wired Internet
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Airport and local-area shuttle service available for a fee
A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. The hotel can provide concierge services and wedding services.
For a fee, guests can enjoy buffet breakfast daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: TWD 320 for adults and TWD 180 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Canton Palace
  • Mayfair Restaurant
  • Shine Teppanyaki

Things to do

  • 18-hole adjacent golf course
  • Gym

Family friendly

  • Baby bath
  • In-room cot
  • In-room refrigerator
  • In-room washing machine/dryer
  • Laundry facilities
  • Microwave on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (2,153 square foot of space)

Outdoors

  • Terrace

Spa

  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 12 floors
  • 2 buildings

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Free bottled water
  • Microwave on request
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms
  • Washing machine/dryer

Policies

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Grand City Hotel Taichung
Grand City Taichung
Grand City Hotel Hotel
Grand City Hotel Taichung
Grand City Hotel Hotel Taichung

Grand City Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 464 out of 892 reviews
Rating 8 - Good. 332 out of 892 reviews
Rating 6 - Okay. 65 out of 892 reviews
Rating 4 - Poor. 21 out of 892 reviews
Rating 2 - Terrible. 10 out of 892 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

尚可

房間聞得到浴室水管傳出的異味。服務員態度良好。停車較不方便
Stayed 1 night in Feb 2021
Verified review

6/10 Okay

ChunChieh

早餐有點弱，有點不太像四星的水準
Stayed 1 night in Feb 2021
Verified review

6/10 Okay

Jo Yi

Liked: Cleanliness, staff & service, room comfort

服務不錯,但設備稍微老舊.

這次住在a棟,設備稍嫌老舊,check in的時候安排的房間有煙味,跟櫃台反應後,他們馬上幫我們安排到頂樓層,床鋪很大,有對外窗~到這裡感覺都不錯.但是洗澡的熱水不知道怎麼調要馬太燙要馬太冷QQ床睡起來很舒服~ 飯店沒有附設停車場,可以停在火車站旁邊的停車場,每晚每房(限一台車)補助最高台幣240元的停車費~繳完停車費後可以以發票跟櫃台實報實銷. 飯店的地點很不錯,豐原的小吃夜市商店街都走路就可以到達~
Stayed 1 night in Jan 2021
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
暖氣機很吵而且不會暖！
Stayed 1 night in Jan 2021
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

除了停車位問題之外交通算方便

原本有附設停車場但現在沒有了，只剩少數飯店車位，不過幾乎一位難求，只能去附近找停車場，但每日最高只補助NT240，這次我們從入住當天下午4點多停車到隔天退房就NT450，需要有多付停車費的心理準備。
Stayed 1 night in Jan 2021
Verified review

4/10 Poor

Chien-Cheng

Disliked: Cleanliness, property conditions & facilities, room comfort
入住時人員找不到資料，不董到底那個環節出問題，冷氣會漏水，整晚滴滴答答的
Stayed 1 night in Dec 2020
Verified review

8/10 Good

Li-Chun

Liked: Staff & service, property conditions & facilities, room comfort
床很大很舒服..但...不知是否疏忽...還是..那間..有一短暫時間沒住人...電熱壺上...有灰塵.......... 不過..打卡送禮..倒是很有誠意......很大又新鮮的魚...
Stayed 1 night in Nov 2020
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service

晚班櫃檯對應非常不佳

用Hotels.com 訂房，櫃檯人員缺找不到訂房號碼，花很多時間，且放置客人在櫃檯站著乾等，實在很不妥，應該可以說明大概狀況，請客人稍坐，而不是丟著客人站著自己就跑去處理狀況，客人完全不知道要等到什麼時候！重點，傍晚訂房，確認有房，到了現場得到的回應卻是「立馬為您整理房間」感覺就很差⋯
Stayed 1 night in Nov 2020
Verified review

10/10 Excellent

HSIU CHENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常值得入住的超值星級飯店~

再次商務住宿，非常舒適的星級飯店，及相當豐富的自助式早餐，讓我充分休息，繼續隔天的商務行程~
Stayed 1 night in Nov 2020
Verified review

6/10 Okay

Chang Sheng

Liked: Cleanliness, property conditions & facilities, room comfort

飯店管理應該要好好加強！

入住的時候，櫃臺有四個人，但只有一個人可以協助旅客完成入住，效率太差；房間內的空調系統，非常吵雜，關掉才能入睡，浴室內的蓮蓬頭擺放的支架已經鬆了，淋浴時無法固定；早上退房櫃檯人員沒有主動告知停車費的相關事宜，走出門了又得走回去問。整個飯店給人的感覺是管理鬆散，需要再加強。
Stayed 1 night in Oct 2020
Verified review

6/10 Okay

Shu-Tang

Liked: Cleanliness, staff & service, room comfort
沒有停車場是旅館最令人搖頭
Stayed 1 night in Oct 2020
Verified review

8/10 Good

GINNY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很不錯的飯店

缺點：停車位比較少、禁菸房可是有煙味、冰箱不夠冷 優點：交通方便、雙人床合併後很大，床的邊界不會不舒服、房間寬敞舒適乾淨、晚班櫃檯男性員工服務態度佳、早餐選擇多
Stayed 1 night in Oct 2020
Verified review

10/10 Excellent

HSIU CHENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

一趟舒適的商務旅程~

房間很寬敞與舒適，浴室很大且乾溼分離，房間視野剛好面對豐原新車站前面，晚上燈景很漂亮，心情愉悅，自助早餐也不錯，吃得很飽，宛如以往出國住的星級飯店，值得推薦給大家~
Stayed 1 night in Sep 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
床舒適，衛浴乾淨，燈光有點暗
Stayed 1 night in Sep 2020
Verified review

4/10 Poor

Meng-Ning

Disliked: Staff & service, room comfort

軟體服務水準低落

客服很差。早餐的菜餚是冷的。住宿房間wifi不通，跟櫃台反應，只告訴我該樓層的wifi壞掉了，沒有其他任何的處理。另外，浴室洗澡水水溫過高，不容易調到適當的溫度。櫃檯的反應是從來沒有人反應過這樣的問題。甚至還告訴我，自己也住在飯店裡，應該沒有這樣的問題。最後，早上退房的時候，在我第一天就已經結清住宿費的狀況之下，告訴我還需要加付兩百多塊。我質疑之後，確認了一下才說帳目不太清楚，所以我其實不用付。服務水準完全與其星級不相符。令人瞠目結舌。
Stayed 2 nights in Aug 2020
Verified review

10/10 Excellent

YACHING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

五星的水準

交通非常便利，工作人員的服務也很好
Stayed 1 night in Aug 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

寬敞舒適

寬敞舒適，備品充足，附近夜市很不錯。
Stayed 1 night in Aug 2020
Verified review

8/10 Good

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體很乾淨，但床邊檯燈不會亮及浴室插頭沒電， 浴室很大很舒適，若有機會到豐原還會選擇入住
Stayed 1 night in Jul 2020
Verified review

8/10 Good

Juyu

Liked: Cleanliness, property conditions & facilities, room comfort

還算滿意

地點佳也方便，但停車不便因為還要自己找停車還要自行繳費，房間舒適，床很大，整體體驗還不錯，只有停車問題不好
Stayed 1 night in Jul 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

還不錯的帶寶住宿

雖然有其他旅客在房內抽菸，但警報器有響起。走廊不時瀰漫煙味，還好房內的空氣清新獨立。因為有帶一歲以下的孩童入住，有索取嬰兒床與嬰兒澡盆，工具相當齊全，服務態度也很好。房內冷氣不冷(要等蠻長一段時間)，早餐用餐的服務員的制服不統一也造成旅客識別的小困擾(但服務相當及時與妥善)。有按摩沙發、腳底按摩池與健身房(附淋浴間與廁所)設施維護相當好。
Stayed 1 night in Jul 2020
Verified review

8/10 Good

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is really far away from the City Center. However, the rooms were comfortable and clean. I think the hotel should put more interest in the breakfast as it was a low-point in my trip. Breakfast should provide fresh options of fruit and juice instead of what they currently offer.
Stayed 1 night in Jul 2020
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness

商務很不方便

飯店無提供停車位，網路連不上線，反映了結果說住戶多導致異常，商務不適合。
Stayed 1 night in Jun 2020
Verified review

4/10 Poor

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness

感覺不優

商務開車，不建議，WIFI網路，網路線都連不上，也沒提供停車位，廁所還有前旅客的頭髮，糟透了
Stayed 1 night in May 2020
Verified review

6/10 Okay

Iu Hsien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
優點: 地點方便，雖在火車站對面但很安靜。房間整潔乾淨床非常大。 缺點: 目前沒有停車位，附近停一整晚將近400元沒有補助，早餐種類實在太少，只有烤土司以及稀飯和幾樣配菜，
Stayed 1 night in May 2020
Verified review

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
雖然是疫情期間，飯店人員少了很多，服務都很盡忠職守。
Stayed 1 night in May 2020