4/10 Poor
Amy
Travelled with family
14 Oct 2025
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Location is not safe. Staffs are not professional. Never greet guests when you are coming in or going out. In fact, not even look at people. Most the time they were sititng there when talking to guest. One time, I saw the staff standing in front of the hotel smoking and there is no one at the counter. After we get into the lobby, we came back inside. Casino across the street. We saw street girls standing across the other side of the street everyday day & night time both. Near area are full of casino, special service facilities. Not fit for family. Guestrooms plumbing have big issue. The first room we got the toilet overflow in the afternoon we check-in. The second room we got the toilet also having issue. We have to flush twice evertime we use the toilet. Website claimed have laundry service. The fact is they do not have self-service laundry room. You will need to take your laundry to a 24 hrs laundry store to clean your laundry and the laundry store is very expensive. It is very difficult to walk from hotel to another place due to the fact the sidewalk is always full of motorcycle. Like the laundry, Breakfast is not available.
Amy
Stayed 4 nights in Oct 2025
