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Sheraton Taitung Hotel

4.5 star property

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Photo gallery for Sheraton Taitung Hotel

A spacious lobby with a polished marble floor, large windows, and a modern interior design.
A spacious lobby with a central seating area, a large wooden sculpture, and a well-lit library in the background.
A multi-story hotel with a modern design, featuring a prominent circular logo on the side.
A modern living room with a large flat-screen TV, a black coffee table, and a sofa set. There is a city view through large windows.
A swimming pool with lounge chairs and a tiled floor.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
No.316, Zhengqi Rd., Taitung, Taitung County, 950
  • Place, Taitung Night Market
    ‪1 min walk‬
  • Place, Taitung Railway Art Village
    ‪5 min walk‬
  • Place, Tiehuacun
    ‪5 min walk‬
  • Airport, Taitung (TTT)
    ‪14 min drive‬

Room options

View all photos for Executive Room, 2 Double Beds, Mountain View

A hotel room with a large bed, a wooden accent wall, a framed picture, and a view of the city.

Executive Room, 2 Double Beds, Mountain View

7.6 out of 10
Good
(10 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive Room, 2 Single Beds, Sea View

A hotel room with two beds, a desk, a chair, a standing lamp, and a large window with a city view.

Executive Room, 2 Single Beds, Sea View

9.2 out of 10
Wonderful
(13 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed, Sea View

A hotel room with a large bed, a wooden headboard, a nightstand, and a window with curtains.

Executive Room, 1 King Bed, Sea View

8.8 out of 10
Excellent
(15 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, 2 Bedrooms, City View, Corner

A modern hotel room with a large window, a wooden door, and a view of the cityscape.

Family Room, 2 Bedrooms, City View, Corner

7.8 out of 10
Good
(6 reviews)
  • City view
  • 46 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, a mirror, and a bathroom with a sink and mirror.

Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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Property grounds
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  • Pool
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  • Breakfast included
  • Free airport shuttle
4.2 out of 5, Very good, 929 reviews
The price is €129
includes taxes & fees
24 Aug - 25 Aug
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About this property

Sheraton Taitung Hotel

Along with 2 restaurants, this smoke-free hotel has an outdoor pool and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a sauna, and a rooftop terrace are onsite. Housekeeping is available on request.
Sheraton Taitung Hotel offers 278 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Sheraton Taitung Hotel, you're just a quick walk from Tiehuacun. Enjoy features like free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi
  • Free self parking
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • To-go breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Taitung Night Market and 4 minutes by foot from Tiehuacun
  • Train station pick-up shuttle service available for a fee
Sheraton Taitung Hotel offers its guests an outdoor pool, a sauna, and a fitness center. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

A business center and a meeting room are available. A rooftop terrace, tour/ticket assistance, and a garden are also featured at the luxury Sheraton Taitung Hotel. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Taitung hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 10:30 AM.
ALiHi - Onsite restaurant.
HOYEA - This restaurant specializes in Chinese cuisine.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:30 AM for a fee: TWD 605 per person
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • ALiHi
  • BAR 16
  • HOYEA
  • MOON BAR

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In a regional park
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Restaurant dining guides
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:30 PM
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 27 to April 27:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately TWD 605 per person
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Sheraton Taitung Hotel offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 3:30 PM to 9:30 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Taitung
Queena Plaza Hotel
Queena Plaza Taitung
Queena Plaza
Queena Plaza Hotel Taitung Taiwan
Sheraton Taitung Hotel Taiwan
Queena Plaza Hotel Taitung
Sheraton Taitung Hotel Hotel
Sheraton Taitung Hotel Taitung
Sheraton Taitung Hotel Hotel Taitung

Sheraton Taitung Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 514 out of 953 reviews
Rating 8 - Good. 305 out of 953 reviews
Rating 6 - Okay. 76 out of 953 reviews
Rating 4 - Poor. 44 out of 953 reviews
Rating 2 - Terrible. 14 out of 953 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Chihhao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, many dining options, nice hotel facilities.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room, great location with a night market right out front if you are there on the weekends. Appreciated the free 2-hour bike rental provided.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with great amenities and dining options. The Japanese style onsen is terrific. The dinner seafood buffet is recommended for variety and freshness. The breakfast buffet offers both Asian and western selections. Considering the amenities, this hotel is good value.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Wanlin

Liked: Cleanliness, staff & service, amenities
The front desk service and room are exceptionally good! First choice of stay if you’re traveling to Taitung.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel to stay in Taitung

a nice hotel, confortable rooms and great breakfast with a lot options!
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Ming-Chun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, good location, delicious foods and live music.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic dinner buffet, paired with excellent breakfast buffet, made the New Years weekend stay wonderful.
Stayed 4 nights in Dec 2023
Verified review

10/10 Excellent

THUY

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Kenichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay!
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Jackie Hung Ching

Liked: Cleanliness, amenities, property conditions & facilities
Convenient, comfortable, good service, wonderful foods. Highly recommended hotel in Taitung City👏👏
Stayed 2 nights in Oct 2022
Verified review

10/10 Excellent

Jennifer

Lobby area is nice.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

kenneth

Liked: Staff & service, property conditions & facilities, room comfort

great !

excellent !
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Andro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Friendly staff at arrival. Breakfast staff also very nice. Room was great. Had good sleep Will choose this hotel again when I come back to Taitung
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly service. Great amenities
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a very nice stay. The young ladies who checked me in were so kind and helpful. Would not hesitate to return for a longer stay! Thanks again for your kindness!
Stayed 1 night in Jan 2024
Verified review

8/10 Good

lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Good choice. Will come back.
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Menghsien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
Stayed 1 night in Mar 2024
Verified review

6/10 Okay

Joseph

Liked: Amenities, property conditions & facilities
When we were checking in the young man who checked us in was somewhat officious and gave us misinformation about the pool, saying that they did not provide bathing caps, and rather imperiously directed us to a nearby department store. We dutifully went and bought our caps, but when we went swimming, the very nice pool lady said they indeed had bathing caps if we wanted to borrow them. It was a bad introduction to what is quite a nice hotel. Our only other complaint is that the pool hours were quite short. The unfriendly check in guy said that even though the pool was open till 5, last entry was at 4. Who knows if that is true — he was wrong about the bathing caps! But we did not test it out. Having said that, the rest of the staff were quite friendly and helpful. The breakfast was quite excellent in quality and variety of foods on offer. And the pool (when open) was very nice. Room was nice and had a good view.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is comfortable and very cool which is important for the summer. I will stay again if I come back to taitung. Some recommendation. Need a coffee shop for a quick snack. The toilet needs a bit more privacy.
Stayed 1 night in Jul 2023
Verified review

6/10 Okay

chun chung

ROOM SIZE IS NOT BIG
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Sunny

Liked: Cleanliness, staff & service
excellent location in Taitung city , however, shower room water drain level is not quite ideals .
Stayed 2 nights in Nov 2022
Verified review

10/10 Excellent

Li-Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Kar Tsun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Above average

Above average. It would have been better if the hotel can offer more bicycle for free rental or cheap rental
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Dec 2023