Santhiya Phuket Natai Resort & Spa

5.0 star property

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Photo gallery for Santhiya Phuket Natai Resort & Spa

2 outdoor pools
Premium bedding, in-room safe, desk, free WiFi
King Pavilion with FREE THB 1,000 Net Resort Credit per night
Exterior
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
8 Moo 14, Khok Kloi, Takua Thung, Phang Nga, 82140
  • Place, Pilai Bridge
    ‪7 min walk‬
  • Place, Natai Beach
    ‪12 min walk‬
  • Place, Pilai Beach
    ‪12 min walk‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪24 min drive‬

Room options

Deluxe Pool Villa with FREE THB 1,000 Net Resort Credit per night

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Garden Pool Villa with FREE THB 1,000 Net Resort Credit per night

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Royal Grand Pool Villa with FREE THB 1,000 Net Resort Credit per night

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

Two Bedroom Pool Villa with FREE THB 1,000 Net Resort Credit per night

9.8 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

King Pavilion with FREE THB 1,000 Net Resort Credit per night

  • 2 bedrooms
  • Sleeps 3
  • 2 King Beds

Deluxe Pool Villa with FREE THB 2,000 Net Resort Credit per night

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Garden Pool Villa with FREE THB 2,000 Net Resort Credit per night

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

King Pavilion with FREE THB 2,000 Net Resort Credit per night

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

Royal Grand Pool Villa with FREE THB 2,000 Net Resort Credit per night

  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

Two Bedroom Pool Villa with FREE THB 2,000 Net Resort Credit per night

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

Deluxe Pool Villa with FREE THB 1,500 Net Resort Credit per night

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Garden Pool Villa with FREE THB 1,500 Net Resort Credit per night

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

King Pavilion with FREE THB 1,500 Net Resort Credit per night

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

Royal Grand Pool Villa with FREE THB 1,500 Net Resort Credit per night

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

Two Bedroom Pool Villa with FREE THB 1,500 Net Resort Credit per night

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

Deluxe Pool Villa

  • Sleeps 2

Garden Pool Villa

  • Sleeps 2

Two Bedroom Pool Villa

  • Sleeps 4

Similar properties

About this property

Santhiya Phuket Natai Resort & Spa

Spend the day catching some rays at the beach, relaxing by one of Santhiya Phuket Natai Resort & Spa's 2 outdoor swimming pools, or pampering yourself at the full-service spa.
Santhiya Phuket Natai Resort & Spa offers 76 air-conditioned accommodations with private pools and safes. Accommodations offer separate dining areas and include desks. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions are featured in guestrooms. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages and massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Santhiya Phuket Natai Resort & Spa. During your stay, you're just a quick walk from Pilai Bridge. Features include free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with aromatherapy or Thai massages at the spa
  • Services include dry cleaning/laundry and luggage storage
  • Onsite recreation includes a gym
  • Just a 4-minute walk from Pilai Bridge and 10 minutes by foot from Pilai Beach
  • Airport shuttle service available for a fee
Santhiya Phuket Natai Resort & Spa offers its guests a full-service spa, 2 outdoor swimming pools, a fitness center, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

The luxury Santhiya Phuket Natai Resort & Spa also features a garden, dry cleaning/laundry services, and room service (during limited hours). An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 5-star Takua Thung hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.
Santhiya Phuket Natai Resort & Spa has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: THB 700 for adults and THB 500 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Gym

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room refrigerator
  • Private pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Garden
  • On the beach

Full-service spa

  • Aromatherapy
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 35-inch LCD TV
  • Private pool

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
For resort transfers, guests must contact the property at least 72 hours before the arrival date to book a transfer.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Santhiya Phuket Natai Resort & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 2500.0 per night.
  • Cribs (infant beds) are available for THB 450.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 3000.0 per stay
  • New Year's Eve (December 31) Gala Dinner per adult: THB 3600
  • New Year's Eve (December 31) Gala Dinner per child: THB 1800 (from 2 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 700 for adults and THB 500 for children
  • Airport shuttle fee: THB 700 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: THB 700 (one-way), (from 3 to 12 years old)
  • Crib (infant bed) fee: THB 450.0 per night
  • Rollaway bed fee: THB 2500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Santhiya Phuket Natai Resort & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Santhiya Phuket Natai Resort Takua Thung
Hotel Santhiya Phuket Natai Resort & Spa Takua Thung
Santhiya Phuket Natai Resort & Spa Takua Thung
Santhiya Phuket Natai Takua Thung
Takua Thung Santhiya Phuket Natai Resort & Spa Hotel
Santhiya Phuket Natai Resort
Santhiya Phuket Natai
Hotel Santhiya Phuket Natai Resort & Spa

Santhiya Phuket Natai Resort & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 129 out of 181 reviews
Rating 8 - Good. 35 out of 181 reviews
Rating 6 - Okay. 13 out of 181 reviews
Rating 4 - Poor. 0 out of 181 reviews
Rating 2 - Terrible. 4 out of 181 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved everything about it!
Stayed 2 nights in Dec 2025

8/10 Good

Ann

The hotel was lovely, so relaxing, the staff were really nice, loved our pool and felt
Stayed 2 nights in Dec 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutley loved our stay. Staff are very attentive, they will look after you and help with anything. The room itself is stunning, even better on an evening. Its 15 minutes walk to the beach and night market, or a free shuttle to the beach. Nice quiet resort where you can simply relax. I would absolutley recommend to anyone looking for somewhere to stay in Kata.
Stayed 3 nights in Nov 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
A beautiful hotel. Separated by a quiet road, which isn't an issue at all. The rooms were spotless, and very much so a 5*. No coffee machine.
Stayed 7 nights in Nov 2025

10/10 Excellent

Tarak Jayantilal

Stayed 3 nights in Nov 2025

6/10 Okay

James, Atlanta

Liked: Amenities, property conditions & facilities
The pool was cold. The golf cart was broken. The food in the restaurant was not very good.
Stayed 4 nights in Nov 2025

6/10 Okay

Melanie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room is absolutely beautiful & the hotel is kept very nice beautiful plants in the grounds etc. Unfortunately the restaurant staff in this hotel let it down. It feels very impersonal with the tablet ordering system, it’s very hard to see in the dark & it isn’t explained very well. Also they don’t give you time to look through the menu & seem to stand over you, which makes you feel like you have to rush to decide. Breakfast is a let down, staff not attentive, have to ask for table to be set up & then ask again to have a tablet to order an omelet. Dinner staff made us feel rushed & then after ordering we were told we couldn’t have what we had ordered & could only order pizza as the hotel BBQ was available. Then our main courses arrived that we had originally ordered but no starters. So had to then cancel the pizza. There was a show on that evening & missed most of it because I was to busy trying to order food. Finally as beautiful as the terrace & plunge pool was in our room, we did not make use of this as trees around it totally blocked out the sun. So we had to go to the beach. We booked hotel this because of the private terrace.
Stayed 2 nights in Nov 2025

10/10 Excellent

Adenike

Stayed 3 nights in Nov 2025

10/10 Excellent

Kiron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was an absolutely incredible stay and a perfect place for us to get engaged. It feels quite like the resort in The White Lotus, but without any of the bad or weird bits! Beautiful garden villa room with private pool, amazing facilities, lovely central pool overlooking the beach, you can wander straight onto the beach where the sea is so warm, really great breakfast and dinners, excellent spa - I could go on and on. Also, the staff are all the most hospitable people, but special shout outs to Palm who sorted lots of things for us during our stay, including our private beach dinner, and Kent who looked after us during the dinner. If you are considering this for your holiday - stop considering it and just book it right away.
Stayed 4 nights in Nov 2025

6/10 Okay

EMTIAZ

Travelled with family
Disliked: Cleanliness, amenities
The hotel decor was very unique with teak wood decor. The 2 bedroom villa was a great size and the front desk staff were friendly and helped me book james bond island tour. Why i rated the store average is because my room was full of ants. They came to remove it but just out spray and that was about it. No room change or anything offered. One of the beds wasnt changed and was obvious so house cleaning came to change it but had attitude. The restaurant was the biggest joke. The staff are not experienced. Food was average at best and you are waiting for over an hour for food and they dont all come together and is cold. They get peoples order wrong and also i noticed every table had something wrong. My advice will be to reduce the menu offer so that they can make few things but great things. In my 17 days in thailand this was the worst food i had.
Stayed 2 nights in Nov 2025

10/10 Excellent

Chelsie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Santhiya is a magical resort. Every detail is well thought. Incredible staff, hospitality, food, amenities, location. I wish I would have stayed longer!
Stayed 2 nights in Oct 2025

8/10 Good

LATOYA

Travelled with family
Liked: Staff & service, property conditions & facilities
I loved this property! If you are looking for a quiet retreat in a remote setting, this is for you!
Stayed 4 nights in Oct 2025

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2025

10/10 Excellent

GLEB L

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fantastic authentic Thai resort, a small chain of 4 hotels in wonderful locations, its authenticity screams of itself in every little piece
Stayed 1 night in Aug 2025

10/10 Excellent

Marnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an absolutely stunning hotel, with great staff. We came here for a couple of days rest after a busy 8 days in mainland Phuket & it was a perfect choice. Not much in the surrounding area, hence the slightly lower score for area around the property, but we didn’t want or need this as had already experienced this element. Great hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

David

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its incredible value for money, large and attractive pool villas on a quiet beach. Might not have some of the polish in service of big brand 5 star, but has a local Thai charm. The staff are warmest, from Reception to Restaurant to Housekeeping. Not much nearby, so lock yourself in for a few days of chill or day trips in PhangNga.
Stayed 2 nights in Aug 2025

6/10 Okay

sigalit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is my second stay and not the last.Thanks!

The breakfast selection could be a little richer and more varied.
Stayed 4 nights in Jul 2025

10/10 Excellent

gerard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff really warm, friendly and eager to help. Would recommend the yoga. Food was amazing
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

AL

Stayed 6 nights in May 2025

10/10 Excellent

Mohammed Huzaifa

Stayed 4 nights in May 2025