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Tamana Onsen Hotel Shirasagi

3.0 star property

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Photo gallery for Tamana Onsen Hotel Shirasagi

A hot spring bath area with a wooden ceiling, a stone wall, and a view of a bamboo fence outside.
A lobby with wicker chairs, a reception desk, and a large glass door leading outside.
A large indoor pool with multiple columns and a white balustrade.
A staircase with a row of umbrellas on the floor.
A spacious indoor swimming pool with a wooden floor, large windows, and a seating area.

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
730, Iwasaki, Tamana, Kumamoto-ken, 865-0016
  • Place, Tamana Onsen
    ‪1 min walk‬
  • Place, Jagatani Park
    ‪4 min drive‬
  • Place, Rengein Tanjoji Temple
    ‪5 min drive‬
  • Airport, Kumamoto (KMJ)
    ‪58 min drive‬

Room options

View all photos for Japanese Room

A traditional Japanese room with tatami flooring, a low table with a red bowl, a television on a wooden stand, and a view through shoji screens.

Japanese Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 5
  • 1 Single Futon
  • Free Wi-Fi

View all photos for Twin Room

A hotel room with two beds, a desk with a television, a chair, and a small table with a lamp.

Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Japanese Western Room

A hotel room with two beds, a sitting area with a table and chairs, a television, and a sliding door leading to another room.

Japanese Western Room

  • City view
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Online Exclusive Room

A traditional Japanese room with tatami flooring, a low wooden table, and sliding doors.

Online Exclusive Room

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Room

A hotel room with a wooden ceiling, a desk with a television, two beds, and a view through a sliding door.

Room

  • Sleeps 5
  • Free Wi-Fi

View all photos for Room

A hotel lobby with a large glass door, a potted plant, and a wooden floor.

Room

  • Sleeps 5
  • Free Wi-Fi

View all photos for Room

A hotel room with two beds, a desk, a chair, a TV, and a sliding door leading to a tatami mat room.

Room

  • Sleeps 5
  • Free Wi-Fi

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The price is €63
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About this property

Tamana Onsen Hotel Shirasagi

A full-service spa, a restaurant, and a meeting room are available at this ryokan. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden.
Tamana Onsen Hotel Shirasagi offers 43 accommodations with slippers and complimentary toiletries. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

During your stay at Tamana Onsen Hotel Shirasagi, you're just a quick walk from Tamana Onsen. Enjoy features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at Hikino
  • Buffet breakfast served daily for a fee
  • Treat yourself to massages at the spa
  • Amenities include a meeting room and an elevator
  • Onsite recreation includes hot springs
  • Steps from Tamana Onsen and a 3-minute drive from Takaseurakawamizugiwa Ryokuchi Park
There's a restaurant on site. Public spaces have free WiFi. As a guest of Tamana Onsen Hotel Shirasagi, you'll find a full-service spa and hot springs. Tamana Onsen Hotel Shirasagi also features a garden and an elevator. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Tamana ryokan.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:00 AM.
Hikino - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,080 for adults and JPY 864 for children
  • A restaurant

Restaurants on site

  • Hikino

Things to do

  • Full-service spa
  • Hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden

Full-service spa

  • Hot/mineral springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (105 centimetre high)

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 3:00 PM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1080 for adults and JPY 864 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
The front desk at this property is open daily from 3:00 PM - 10:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Tamana Onsen Hotel Shirasagi
Onsen Hotel Shirasagi
Tamana Onsen Shirasagi
Onsen Shirasagi
Tamana Onsen Shirasagi Tamana
Tamana Onsen Hotel Shirasagi Ryokan
Tamana Onsen Hotel Shirasagi Tamana
Tamana Onsen Hotel Shirasagi Ryokan Tamana

Tamana Onsen Hotel Shirasagi Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 34 out of 127 reviews
Rating 8 - Good. 44 out of 127 reviews
Rating 6 - Okay. 28 out of 127 reviews
Rating 4 - Poor. 16 out of 127 reviews
Rating 2 - Terrible. 5 out of 127 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

MASASHI

Liked: Staff & service, amenities, property conditions & facilities
おいしい朝食でした。特に魚や厚焼き玉子が印象に残っています
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

大貴

Liked: Cleanliness, amenities
清潔でしたし、温泉も良かったです！
Stayed 1 night in Jan 2026
Verified review

8/10 Good

SHIGEKI

Liked: Cleanliness, staff & service
Disliked: Amenities
広々して快適でした
Stayed 1 night in Dec 2025
Verified review

8/10 Good

SHINICHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適でいい温泉宿です。

お風呂が肌がつやつやになり、疲れも取れました。通常歩いて旅行時は筋肉痛になるのですが、ならず体も芯まで温かいままでした。朝食はバイキング形式で十分でした。施設は古いですが和式のいい感じのお部屋で快適でした。ありがとうございます。
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

KENING

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
■プライバシー対策がの不備が所々有りました。 ■お風呂シャワー、温泉の設備がボロボロで使えにくく、がっかりでした。 ■シャンプー、髭剃など消耗品の品質が低く、使えるものにならないもの多かった、綿棒なども無く不便でした。 朝食、夕食は普通に美味しいです。普通。 良い点:スタッフのサービスが親切で良かったです。
Stayed 1 night in May 2025
Verified review

10/10 Excellent

???

Liked: Cleanliness, staff & service, amenities
手摺など補助設備がもう少し欲しいと思いました
Stayed 1 night in Apr 2025
Verified review

8/10 Good

ひろゆき

Liked: Cleanliness, staff & service
掛け流し風呂が最高に気持ち良かった。
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

しのぶ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
一泊２日でお世話になりました。温泉街の中心地にありますが、とても閑静でゆったり過ごすことができました。 お風呂もた内風呂が広く、のんびりできたのはとても良かったのですが、脱衣所の洗面に置いてある化粧水や乳液などのアメニティが少ないのが気になりました。せめて鏡の前に等間隔で化粧水、乳液のセットが置いてあると助かります。
Stayed 1 night in Jan 2025
Verified review

8/10 Good

いくこ

Liked: Cleanliness, staff & service, amenities
施設は古かったが清潔でスタッフの対応も良かった。朝食つきのプランでメニューが多くおいしかった
Stayed 1 night in Jan 2025
Verified review

8/10 Good

カナコ

Liked: Staff & service, amenities
建物は古いけど、スタッフの方の対応は丁寧で良かったし温泉はシンプルで最高に良かったです。4才の子供もまた行きたいと言っています。
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Junko

Liked: Room comfort

部屋が広い

施設はふるかったが大変広く快適に過ごせました。
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

SACHIKO

Liked: Cleanliness, staff & service, property conditions & facilities
ゆったり過ごせました。お部屋は昭和の感じでした
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

YOSHINORI

Liked: Cleanliness, staff & service, room comfort
シラサギという和風な名前のホテルなのに、ローマ風呂！ 意表をつかれた上、凄い大量の掛け流しの湯に清潔な湯船温泉については満点ですね。 というか、眺望以外はホテル近く飲食店があまりに無い事くらいでしたね、不満は。
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Ruogu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
露天風呂か増やして欲しい｡
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Chinami

Liked: Cleanliness, staff & service, property conditions & facilities
お風呂が大きくて気持ちよかったです
Stayed 1 night in Oct 2024
Verified review

6/10 Okay

KEIKO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
客室入り口ドアが使いにくかった。
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
良かったです
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

MIHO

Liked: Staff & service
フロントや他従業員の方の対応も親切で、快適に過ごす事が出来ました。お風呂は日替わりで変わり、雰囲気も良かったです。ホテルの設備は、老朽化が少しありますが、綺麗にされていました。お部屋の中も掃除が行き届いていました。
Stayed 1 night in Jul 2024
Verified review

8/10 Good

mayumi

Liked: Staff & service

スタッフさんが良い

古い建物でしたが、スタッフの方は笑顔が良く親切な応対でした　
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

タダシ

Disliked: Property conditions & facilities
夕食は非常に美味しかった。 朝食のパン用のバターが切れていて無かったのが非常に残念だった。
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Miyoko

Liked: Cleanliness, staff & service, amenities
部屋は角部屋で明るく広かった 温泉が並々とお湯が溢れて贅沢だった
Stayed 1 night in Apr 2024
Verified review

8/10 Good

コウジ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大変良かったです。また利用します
Stayed 1 night in Feb 2024
Verified review

8/10 Good

???

露天風呂が気持ち良かったです
Verified review

2/10 Terrible

HIROAKI

Disliked: Staff & service, property conditions & facilities

トイレから聞こえる水音に癒されました。

チェックイン直後に水洗トイレの水が止まらなくなり、 フロントの女性に連絡すると修理が来るのでお待ちくださいとのこと。15分ほど待っても来ないので、再度フロントの女性（財務省のような名札）に部屋を変えてほしいと要望すると「満室でできない」と返事。30分後、修理の男性が来て修理できる様子がないので部屋を変えてほしいと申し出ると別の部屋を用意してくださった。 チェックインしてから１時間ほどトイレから聞こえる水音に癒されました。二度と宿泊することは無いと思います。翌朝、フロントの女性（同一人物）からお詫びの言葉もなかったので残念。。
Stayed 1 night in Jun 2021
Verified review

4/10 Poor

yusuke

Liked: Room comfort

施設の忖度を考え直す必要があると思います。

まず、チェックインが面倒で、食事の説明が口頭で無く、再度確かめに行ったこと。いつもは、ビジネスホテルですが、温泉に入りたく選んだのですが鹿児島では、週に２回は温泉に入っているので、辛口かもしれませんが、 温泉の香りもなく、湯質もチクチクしました。 食事に関しては、最近のビジネスホテルの食事が向上してるのもあり また、鹿児島の肉も魚もかなり美味しいしので、残念なのは仕方がないのかもしれません。 緊急で必要なのは、御年配の方の事も考え、せめて温泉の手摺りだと思います。
Stayed 1 night in Jun 2021