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Best Western Sanctuary Inn

4.0 star property

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Photo gallery for Best Western Sanctuary Inn

Lounge
Bar (on property)
Lobby sitting area
Bar (on property)
Outdoor pool, pool loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
293 Marius Street, Tamworth, NSW, 2340
  • Place, Powerhouse Motorcycle Museum
    ‪3 min walk‬
  • Place, Australian Country Music Hall of Fame
    ‪5 min walk‬
  • Place, Bicentennial Park
    ‪7 min walk‬
  • Airport, Tamworth, NSW (TMW)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

8.2 out of 10
Very good
(38 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Non Smoking, Mezzanine

Suite, 1 Queen Bed, Non Smoking, Mezzanine | Living room

Suite, 1 Queen Bed, Non Smoking, Mezzanine

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Economy Room, 1 Queen Bed, Non Smoking

Minibar, individually decorated, laptop workspace, blackout curtains

Economy Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Premier Room, 1 King Bed, Non Smoking

Premier Room, 1 King Bed, Non Smoking

Premier Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room, Multiple Beds, Non Smoking

Minibar, individually decorated, laptop workspace, blackout curtains

Premier Room, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed, Non Smoking, Jetted Tub

Executive Suite, 1 King Bed, Non Smoking, Jetted Tub | Jetted bathtub

Executive Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Pet Friendly)

Standard Room, 1 Queen Bed, Non Smoking (Pet Friendly)

Standard Room, 1 Queen Bed, Non Smoking (Pet Friendly)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premier Room, Multiple Beds, Non Smoking

Premier Room, Multiple Beds, Non Smoking

Premier Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Premier King Room

  • Sleeps 2
  • Free Wi-Fi

Premier Queen and Single Room

  • Sleeps 3
  • Free Wi-Fi

Pet Friendly Queen Room

  • Sleeps 2
  • Free Wi-Fi

Executive Spa Suite

  • Sleeps 2
  • Free Wi-Fi

Executive King Room

  • Sleeps 2
  • Free Wi-Fi

Queen Suite

  • Sleeps 3
  • Free Wi-Fi

1 Queen Bed, Non-Smoking, Standard Room, Free High Speed Internet, Air-Conditioned, Lcd Television, Mini Bar

  • Sleeps 2
  • Free Wi-Fi

1 Queen Bed, Non-Smoking, Economy, Upstairs, Air-Conditioned, Lcd Television, Mini Bar

  • Sleeps 2
  • Free Wi-Fi

Premier Loft Room

  • Sleeps 2
  • Free Wi-Fi

Premier Family Room

  • Sleeps 5
  • Free Wi-Fi

Standard Family Room

  • Sleeps 5
  • Free Wi-Fi

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ibis Styles Tamworth
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  • Parking included
  • Free Wi-Fi
  • Restaurant
3.9 out of 5, Good, 923 reviews
The price is €99
includes taxes & fees
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About this property

Best Western Sanctuary Inn

An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a conference center, and a hot tub are onsite.
Best Western Sanctuary Inn offers 60 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and coffee/tea makers. Each accommodation is individually decorated. 32-inch LCD televisions come with digital channels.

Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. This Tamworth hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.
Our customers tell us they can't get enough of the helpful staff at Best Western Sanctuary Inn. During your stay, you're just a quick walk from Powerhouse Motorcycle Museum. Features include free WiFi in public areas and free self parking, plus an outdoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at Riviera Bar & Grill, a fine-dining restaurant that serves Mediterranean cuisine
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Powerhouse Motorcycle Museum and Powerhouse Park - Leash Free Area
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Best Western Sanctuary Inn offers its guests an outdoor pool and a hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 3 meeting rooms. Event space at this hotel measures 1076 square feet (100 square meters) and includes a conference center. Best Western Sanctuary Inn also features barbecue grills, a garden, and a picnic area. You'll have access to the indoor pool at a partner property. Free self parking is available.

This 4-star Tamworth hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 9:00 AM.
Riviera Bar & Grill - This fine-dining restaurant specializes in Mediterranean cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: AUD 15 to 20 for adults and AUD 10 to 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Riviera Bar & Grill

Things to do

  • Hot tub
  • Indoor pool (guest access)
  • Outdoor pool
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (1,076 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: AUD 40 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 6.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 15 to 20 for adults, and AUD 10 to 20 for children
  • Pet fee: AUD 40 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: AUD 6.0 per night
  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Best Western Sanctuary
Best Western Sanctuary Inn
Best Western Sanctuary Inn Tamworth
Best Western Sanctuary Tamworth
Best Sanctuary Tamworth
Best Western Sanctuary Inn Hotel
Best Western Sanctuary Inn Tamworth
Best Western Sanctuary Inn Hotel Tamworth

Best Western Sanctuary Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 324 out of 1001 reviews
Rating 8 - Good. 365 out of 1001 reviews
Rating 6 - Okay. 172 out of 1001 reviews
Rating 4 - Poor. 94 out of 1001 reviews
Rating 2 - Terrible. 46 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
Great location. Very nice room. Pet friendly.
Stayed 1 night in Jan 2026

2/10 Terrible

Sophie

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Overpriced. Cold, sterile room. No hot water.
Stayed 1 night in Jan 2026

8/10 Good

Hayden

Stayed 1 night in Jan 2026

4/10 Poor

Kevin

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No hot water for two days, poor air conditioning in upper loft room, poor lighting in room, 20 stairs from lounge room to loft bedroom in Premier Loft room.
Stayed 3 nights in Jan 2026

6/10 Okay

Lee R

Business traveller
For the price room was outdated
Stayed 1 night in Jan 2026

6/10 Okay

LEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was OK. They did not honour the complimentary breakfast as advertised. Ensure you get a screenshot of the offer that you can show staff at the venue. I don't know whether this was an expedia thing or the venue not being aware of their offers. It was enough to stop me using expedia again or returning to the venue
Stayed 2 nights in Jan 2026

8/10 Good

Toni

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had previously stayed at the Best Western so we knew exactly what to expect in terms of the room size and facilities. The rooms are a bit tired (especially the bathrooms) but it was extremely clean and had everything we needed. The staff were courteous and helpful. The motel is on a busy road so earplugs are recommended for a good nights sleep. On the last afternoon of our stay we didn't have hot water in our room. The staff responded immediately, calling a tradesman in to fix the problem. Unfortunately the 'fix' didn't work so we were offered another room. As it was our final night we didn't want the bother of changing rooms but were able to use the shower in the other room. The staff were extremely helpful and nothing was a problem.
Stayed 3 nights in Jan 2026

8/10 Good

Sharyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable accommodation, well located.
Stayed 3 nights in Jan 2026

6/10 Okay

Benjamin

Travelled with family, Business traveller
Liked: Staff & service, amenities
Thank you
Stayed 1 night in Jan 2026

10/10 Excellent

Cameron

Stayed 1 night in Jan 2026

10/10 Excellent

mellony

Liked: Cleanliness, staff & service, amenities
Great place to stay! Good location and restaurant was good also!
Stayed 1 night in Jan 2026

8/10 Good

James

Stayed 3 nights in Dec 2025

10/10 Excellent

Casey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay in Tamworth was such a pleasant experience. The hospitality at the motel was exceptional country service. Friendly, polite and very welcoming. The room itself was everything you need for an overnight stay. Good quality room, clean but the fridge wasn’t getting cold but we didn’t need it at the time so not a problem for us but maybe for the next person. Easily recommend this place for anyone passing through.
Stayed 1 night in Dec 2025

8/10 Good

malcolm

Liked: Cleanliness, property conditions & facilities
Staff excellent rooms clean good location
Stayed 2 nights in Dec 2025

8/10 Good

Lionel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was amazing, biggest shower I’ve seen
Stayed 2 nights in Dec 2025

2/10 Terrible

Abhijeet

Liked: Cleanliness
Booked Premium room but allocated standard room. It seemed old development and not updated. Not impressed.
Stayed 1 night in Dec 2025

8/10 Good

Kevan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were exceptional, dog friendly and very helpfull. Would recommend.
Stayed 1 night in Dec 2025

10/10 Excellent

Simon

Stayed 1 night in Dec 2025

10/10 Excellent

Rodney, Pymble

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly location. No problems and nice evening.
Stayed 1 night in Oct 2025

8/10 Good

Michael

Liked: Staff & service, amenities
Disliked: Cleanliness
The staff were excellent - friendly and courteous. The room itself smelled a little like a damp mop, but I would put this down to the humid conditions during my stay - there may be value in cleaning the AirCon unit. I was asked my email address so the Tax Invoice could be delivered, and then within 24 hours I had received 4 unsolicited emails from Best Western & the hotel. One of these was received after I had asked the hotel to stop sending them. I had to remind the hotel to send the Tax Invoice,
Stayed 4 nights in Nov 2025

10/10 Excellent

Stewart

Stayed 1 night in Nov 2025

10/10 Excellent

Pat

Stayed 1 night in Nov 2025

10/10 Excellent

Emma

Stayed 1 night in Nov 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional comfortable motel, which was great for a one night stay. Good bed in a ground level room. Friendly staff. We didn't eat at the restaurant but had heard it was good. It is on a main road, but we couldn't hear any traffic noise.
Stayed 1 night in Nov 2025

8/10 Good

Stewart

Stayed 1 night in Oct 2025