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El Cortijo Hotel & Spa Chefchaouen

4.0 star property

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Photo gallery for El Cortijo Hotel & Spa Chefchaouen

City view
Blackout curtains, bed sheets
Lake view
Family Bungalow | Living area
Balcony

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Restaurant
  • Air-conditioning

Explore the area

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Douar El Achayiche, Derdara, Chefchaouen, 91000
  • Place, Chefchaouen Kasbah
    ‪15 min drive‬
  • Place, Plaza Uta el-Hammam
    ‪15 min drive‬
  • Place, Grande Mosquée
    ‪15 min drive‬

Room options

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About this property

El Cortijo Hotel & Spa Chefchaouen

A restaurant, a bar/lounge, and a poolside bar are available at this hotel. Free full breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free manager's reception. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.
El Cortijo Hotel & Spa Chefchaouen offers 20 air-conditioned accommodations with complimentary bottled water and hair dryers. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bidets, and complimentary toiletries. Housekeeping is provided daily.
A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at El Cortijo Hotel & Spa Chefchaouen, you'll be close to Plaza Uta el-Hammam. Free breakfast, free WiFi in public areas, and free valet parking are available.
  • Free full breakfast served daily
  • Free WiFi in some public areas
  • Free valet parking and self parking
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a playground
  • 11 minutes by car from Plaza Uta el-Hammam and 11 minutes from Chefchaouen Kasbah
  • Pets welcome for free
El Cortijo Hotel & Spa Chefchaouen offers its guests a seasonal outdoor pool and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

Business amenities include a 24-hour business center, a meeting room, and coworking spaces. Event space at this hotel measures 1076 square feet (100 square meters) and includes a conference center. Multilingual staff, tour/ticket assistance, and concierge services are also featured at El Cortijo Hotel & Spa Chefchaouen. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Derdara hotel.

Guests are served free full breakfast daily from 8:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 8:30 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre (1,076 square foot of space)
  • Coworking space
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (38 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 19.80 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - midnight.
Guests arriving after 6:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive key retrieval information.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • The seasonal pool will open in June and close in September.
  • Pool access available from 10:30 AM to 7:30 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cortijo & Chefchaouen Derdara
El Cortijo Hotel Spa Chefchaouen
El Cortijo Hotel & Spa Chefchaouen Hotel
El Cortijo Hotel & Spa Chefchaouen Derdara
El Cortijo Hotel & Spa Chefchaouen Hotel Derdara

El Cortijo Hotel & Spa Chefchaouen Reviews

Reviews

5.8
Rating 10 - Excellent. 8 out of 38 reviews
Rating 8 - Good. 5 out of 38 reviews
Rating 6 - Okay. 10 out of 38 reviews
Rating 4 - Poor. 5 out of 38 reviews
Rating 2 - Terrible. 10 out of 38 reviews

7.0/10

Cleanliness

6.6/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

loubna

Liked: Property conditions & facilities
Disliked: Amenities
The hotel is fantastic , but how to get there isn’t safe . Drive the the hotel was very unsafe due the road .
Stayed 1 night in Aug 2024
Verified

8/10 Good

Fatima

Liked: Cleanliness, amenities, property conditions & facilities
Price to service still a lot to do. More experience needed in restaurant.
Stayed 2 nights in Apr 2024
Verified

6/10 Okay

Hatch

Liked: Amenities, property conditions & facilities
Nice location but very inconvenient for transportation to city center, charged $20 each way by taxi to city center, very expensive.
Stayed 2 nights in May 2023
Verified

8/10 Good

ESMERDA

Liked: Staff & service
some part of the hotel is it still on contrition bu the par that we stay needs an update
Stayed 1 night in Sep 2023
Verified

2/10 Terrible

Muhammad Jawad

Disliked: Amenities, property conditions & facilities
One of the worst stays we had in Morocco. The whole Spa, swimming pool, hamam were closed! The room we got was below par! It was really small, outdated and had no facilities! Really disappointed, and won't be visiting again
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Leonard

Liked: Cleanliness, staff & service
Property itself was ok. What is misleading is google map pin in Expedia site shows this hotel being in town, however, it’s 5 miles outside. Property was difficult to find with Google maps and for an English speaker was very difficult to locate as when I called hotel they said they didn’t speak English and would call back. Lock did not work properly on door and we were locked out for a period of time. Ion flip side, staff was very friendly and panoramic views were spectacular.
Stayed 1 night in Mar 2023
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had no internet, no water, no TV. Due to the issues with water we were unable to take showers when we wanted and thus had to leave/check out to change hotels and shower. Also there are no spa facilities or swimming pools (there were empty) we were told they don’t fill them until the summer. Worst hotel experience to date.
Stayed 3 nights in May 2024
Verified

6/10 Okay

Boris

Liked: Staff & service
Disliked: Property conditions & facilities
this is not Hotel and SPA resort. The SPA building is still under the constraction. No gym, swimming pools outside are under the constraction or without water. There are no road from the main road, but only kind of trail. Chimey in the room didn't work. Althouth breakfast was included into the price, they still charge us for coffee. Very disapoined experience. I definetely won't come again and also would like to get a fool refund. I also have pictures from the hotel.
Stayed 1 night in May 2023
Verified

2/10 Terrible

Sanae

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s quite hard to find the hotel. We had to make three turns on the roundabout to see the sign. The road was terrifing. Make sure you arrive before dusk, otherwise you will fall off the cliff. The reception staff were uneducated. It seemed like they did not want to be there and were very unprofessional. The rooms were not that clean. Spiderwebs in each and every corner, showertiles weren’t cleaned and you may find yourself in a room with a ramp instead of stairs (from the bathroom to the bedroom) which was very slippery and I sprained my ankle when I first arrived in the room. Breakfast should open at 8.30am, but we had to go to the frontdesk to remind them. It was about 9am when everything was set up. Bread and local pastries weren’t fresh, tasted like they were from the day before. All in all: won’t recommend it.
Stayed 1 night in Jul 2023
Verified

4/10 Poor

Ann

Liked: Cleanliness
Disliked: Staff & service

Too many negatives.

Friendly staff, quiet location, nice rooms with excellent air conditioning. However, nearly impossible to find, poor description by hotel that you have to take a dirt road, small sign only visible coming from one direction. Terrible internet even near their router which was basically unusable due to snails paced speed and dropped connections. Wireless did not reach to rooms even if it had worked. Safety - while very nice to sit at tables on the grass, when it got dark, there was zero lighting, obstacles in the path back (pipes sticking up, hoses to pumps to the pool) and no protection against falling into the pools. They had these cute white basket chairs which flipped over when an adult sat in them. Saw several people pitched onto the grass. These are the top issues but there are more. Staff was very friendly and helpful but they aren’t in a position to address what are fundamentally management issues. I needed the internet, cellular was very slow(not hotel issue) so to do further trip planning was nearly impossible. I don’t know how they compare to other hotels in the area but I would recommend looking elsewhere unfortunately (because I really wanted to like staying here).
Stayed 2 nights in Apr 2023
Verified

2/10 Terrible

Sabrina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sécurité sanitaire majeure

Le séjour s’est très mal passé. L’hôtel n’est pas équipé d’un réseau d’eau potable, les douches ainsi que les lavabos sont raccordé à de l’eau usée, recycler et désinfecter au chlore. Après discussion avec le responsable il m’a avoué l’absence d’un réseau d’eau potable, donc ils utilisent un château d’eau pour rempli avec de l’eau, acheter de l’extérieur, désinfecter au chlore, le Responsable avait un caractère autant et donc quand je lui ai dit que c’était dangereux il m’a dit de toute façon vous êtes le seul qui a fait la remarque puisque vous êtes ingénieur en traitement d’eau les autres ils ont jamais réclamé. Je lui ai fait comprendre que cela est un risque majeur pour la sécurité publique et la santé publique , mais ils sont fous, il m’a dit que de toute façon personne ne peut rien faire et que son établissement ne peut pas être fermé. J’ai demandé à être remboursé et j’ai quitté l’hôtel tout de suite.
Stayed 1 night in Aug 2024
Verified

2/10 Terrible

Sabrina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sécurité sanitaire majeure

Le séjour s’est très mal passé. L’hôtel n’est pas équipé d’un réseau d’eau potable, les douches ainsi que les lavabos sont raccordé à de l’eau usée, recycler et désinfecter au chlore. Après discussion avec le responsable il m’a avoué l’absence d’un réseau d’eau potable, donc ils utilisent un château d’eau pour rempli avec de l’eau, acheter de l’extérieur, désinfecter au chlore, le Responsable avait un caractère autant et donc quand je lui ai dit que c’était dangereux il m’a dit de toute façon vous êtes le seul qui a fait la remarque puisque vous êtes ingénieur en traitement d’eau les autres ils ont jamais réclamé. Je lui ai fait comprendre que cela est un risque majeur pour la sécurité publique et la santé publique , mais ils sont fous, il m’a dit que de toute façon personne ne peut rien faire et que son établissement ne peut pas être fermé. J’ai demandé à être remboursé et j’ai quitté l’hôtel tout de suite.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel endroit
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Endroit et personnelles agréables

Parfait et très bonne initiative en attendant le SPA
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

MiguelAngel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELENTE

Excelente el recibimiento de Oumaima el viernes, llegamos de madrugada y ella estaba allí esperándonos con una gran sonrisa…que más se puede pedir. Durante el fin de semana estuvieron desde el primero al último atendiéndonos de forma excelente. Sin ninguna duda muy recomendable, volveremos...asap…Inshallal
Stayed 2 nights in Nov 2023
Verified

4/10 Poor

Hakima

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Tres déçu

Pas content du tout pas de piscine vouverte pas dr spa tout étaient casser en reparation pas d epicerie pas de soins rien j ai prit cette resrvatio. Pour sa je suis vraiment pas content j zi prit des photos de tout je demende remboursement
Stayed 1 night in Oct 2023
Verified

6/10 Okay

Khalid

Disliked: Cleanliness, amenities, property conditions & facilities
Accomodatie ligt midden op een berg een hoge auto is een must. Accomodatie heeft overal wel aandachtpuntjes. De kamers kunnen veel netter. Spa is nog niet af dus hier kan je ook geen gebruik van maken. Al met al raad ik het niet aan.
Stayed 2 nights in Aug 2023
Verified

4/10 Poor

Karima

Disliked: Cleanliness, property conditions & facilities
Heel mooie streek, prachtig uitzicht. Onveilige weg naar het verblijf, heel steil met veel drempels. De kamers waren heel mooi. We hebben echter geen familie bungalow gekregen. Blijkbaar krijgen Expedia klanten andere kamers. We hebben lang moeten wachten op onze kamer, er waren nog werken aan de gang. Het grote bed was niet verschoond, er lag een vuile zakdoek onder het hoofdkussen, bloedspoortje op hoofdkussen, onderlaken was verfromfeld en geen hoes op het dekbed. Er was geen babybed beschikbaar, was blijkbaar kapot. Er is een mooi zwembad, maar niet hygiënisch. Het water was vies van kleur en ze hebben geen filters. Het ontbijt was ok. Spijtig van de gebreken want het is echt wel een mooi resort en er zijn genoeg mogelijkheden om het nog beter te maken. De verantwoordelijke deed wel haar best om ons te helpen en de gebreken op te lossen, waarvoor dank.
Stayed 1 night in Aug 2023
Verified

6/10 Okay

Anass

Liked: Cleanliness, property conditions & facilities
An sich ein sehr schönes Anwesen. Am Service muss noch viel verbessert werden. Wir bekamen unseren Zimmer erst Stunden später , dann gab es kein Strom und Wasser , was natürlich nachdem Schwimmen nicht so toll ist. Wir saßen sehr lange quasi im DUNKELN. Wir als Gäste mussten ständig nachhacken , wir wurden null aufgeklärt und wir sprechen hier nicht von einem Stromausfall von einer Stunde sondern von 4 Stunden und das Abends. Um 11 Uhr wurden wir aus dem Zimmer geschmissen !!! Überhaupt kein entgegenkommen für den Vorfall.
Stayed 1 night in Jul 2023
Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
シェフシャウエンの町からタクシーで20分くらいかかりました。 チェックイン時間よりも早く到着してしまいましたが、快く対応してくださりました。ウェルカムティー美味しかったです。施設はまだ所々建設途中で、スパはありませんでした。ホテルの周りには何もなく、する事がなく時間をもてあましていたらスタッフの方がホテルの敷地内で飼育している動物を案内してくれました。乗馬や、ヤギ、アヒル？のエサやりなどしました。他にも動物はいます。 とても親切なスタッフでした。 部屋は新しいのでキレイでしたが、少し湿気くさかったです。玄関のドアの鍵が開けにくく、毎回苦戦しました。
Stayed 1 night in Jan 2020
Verified

8/10 Good

Ahmed

Liked: Cleanliness, property conditions & facilities, room comfort

Nature et silence

Pour ceux qui veulent se vider les esprits et renouveller leur liaison avec mere nature et se reposer des bruits et polutions de la ville de toutes sortes. Equipes non experimentées mais serviables et font de leur mieux. Le prix est relativement cher par rapport a la localité où se troive l'hotel. Mais la vue est unique et sans semblable a cet endroit
Stayed 3 nights in Oct 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WAY TOO EXPENSIVE AND NOT COMPLETE

This was a very pretty place but it was not completed. We stayed here to have a relaxing two days at the spa and indoor pool. There was no spa or any pools at all! They were building the outdoor pools and they said the spa and indoor pool would be completed later. The cost of the room was EXTREMELY high for just a room with a shower that only lasted long enough for one person to shower and the heater/electricity worked intermittently. After arguing with the manager he gave us the equivalent of 2 dinners off the price (the food was almost triple the cost at their hotel than the local restaurants).
Stayed 2 nights in Feb 2020
Verified

6/10 Okay

IJK

Liked: Cleanliness, staff & service
Expediaに載っている場所と実際の場所があまりにも離れていて困りました。Expediaを見ると、バス停から歩ける距離で表示されているが、実際は車で20分のところ。電話をすると親切にもホテルスタッフが迎えに来てくれました。ホテルはロッジ風で暖炉もあり、見た目は気に入りましたが、寒い日にホットシャワーの出がとても悪く、辛い思いをしました。
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Anwar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

جميل جدا.

كان من الأماكن الجميلة جدا من حيث الخدمة والنظافة والتعامل والإبتسامة الدائمة من العاملين في الموقع وكان موظفون الإستقبال متعاونون جدا خصوصا الأخت لبنى فقد كانت متعاونة ولطيفة جدا حيث تمنيت الإقامة لديهم أكثر لشعوري بأن الكل وكأنهم عائلة واحدة.
Stayed 1 night in Jan 2020
Verified

4/10 Poor

Felice

Liked: Cleanliness, room comfort
Disliked: Staff & service
The hotel is new, i think it is not so ready for customers, waiters in the restaurant are slow and unprofessional. The boiler for the room is not working, we need to restart the boiler during a 5 mins shower for 3 times at least which is quite annoying.
Stayed 2 nights in Dec 2019