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Hotel Tapachula

3.5 star property

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Photo gallery for Hotel Tapachula

Outdoor pool
Front of property
Basic Room
Restaurant
Breakfast area

Reviews

5.6 out of 10

Popular amenities

  • Gym
  • Pool
  • Room service
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

Map
9a Calle Poniente #17 Col. Centro, Tapachula, CHIS, 30700
  • Miguel Hidalgo Central Park
    ‪10 min walk‬
  • Bicentennial Park
    ‪15 min walk‬
  • Plaza Cristal Shopping Center
    ‪3 min drive‬
  • Tapachula, Chiapas (TAP-Tapachula Intl.)
    ‪28 min drive‬

Room options

View all photos for Basic Room

Desk, iron/ironing board, bed sheets

Basic Room

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Double Room

Double Room

  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About this property

Hotel Tapachula

Hotel in Tapachula with a health club and a 24-hour front desk
This smoke-free hotel features an outdoor pool, a health club, and a children's pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
Hotel Tapachula offers 58 air-conditioned accommodations with complimentary bottled water and irons/ironing boards. Televisions come with cable channels.

Bathrooms include showers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
During your stay at Hotel Tapachula, you're just a quick walk from Archaeological Museum of Soconusco. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi in some public areas
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a meeting room and laundry facilities
  • Onsite recreation includes a gym
  • Within a 15-minute walk of Archaeological Museum of Soconusco and Miguel Hidalgo Central Park
  • Airport shuttle service available for a fee
Hotel Tapachula offers its guests a children's pool, an outdoor pool, and a health club. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Hotel Tapachula also features a garden, laundry facilities, and shopping on site. Self parking is free.

This 3.5-star Tapachula hotel is smoke free.

Room service is available.

Languages

Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Things to do

  • Children's pool
  • Health club
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: 1:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 250 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Hotel Tapachula offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 6:00 PM.
  • One child 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Tapachula
Hotel Tapachula Mexico - Chiapas
Hotel Tapachula Hotel
Hotel Tapachula Tapachula
Hotel Tapachula Hotel Tapachula

Hotel Tapachula Reviews

Reviews

5.6
Rating 10 - Excellent. 3 out of 34 reviews
Rating 8 - Good. 9 out of 34 reviews
Rating 6 - Okay. 10 out of 34 reviews
Rating 4 - Poor. 2 out of 34 reviews
Rating 2 - Terrible. 10 out of 34 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Joseph

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
El elevador no sirve y hay cucarachas en el baño y de ratos las cucarachas se suben a las almohadas cuando uno esta acostado. El hotel es centrico y seguro.
Stayed 2 nights in Nov 2024

2/10 Terrible

Veronica

Disliked: Cleanliness, staff & service, property conditions & facilities
the property was very dirty and unsanitary. the elevator didn’t work and we needed to go up the stairs.
Stayed 3 nights in Nov 2024

2/10 Terrible

Icela

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Centric and nice propety

The hotel and staff very nice, beds are excelent in my opinion and the property is very clean. The only problem with this property is that the elevator is broken. Thank god I was on the second floor, other than that the property is very nice.
Stayed 8 nights in Nov 2023

6/10 Okay

Henry

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Could not find reservation. Air conditioner not very good. No towels. Elevator not working
Stayed 1 night in Nov 2023

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Alexa

Liked: Staff & service
Los empleados excelentes me ayudaron incluso con lavar mi ropa a tiempo
Stayed 1 night in Aug 2023

2/10 Terrible

Jaime, Houston

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
I hD to walk. 4 stairs flights the elevators was broken the service is lousy since de check in
Stayed 1 night in Sep 2022

4/10 Poor

Joha

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I made my reservation with the app and when it was time to pay, they tried to charge us more. The elevator didn’t work, so we had to carry our luggage 3 floors. I would never go back. The room was ok. But overall the hotel was in terrible condition. The only great thing was the service from the breakfast (not included) staff. Only one towel in a 2 adults room.
Stayed 1 night in Apr 2022

6/10 Okay

Enrique, Guatemala

Disliked: Staff & service, property conditions & facilities

Very Angry

For the problem of the rates....

10/10 Excellent

Carlos Alberto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Nov 2024

6/10 Okay

yolanda

Business traveller
Liked: Cleanliness, staff & service
Son que no servía el elevador los empleados muy amables
Stayed 1 night in Oct 2024

6/10 Okay

Marco Antonio

Business traveller
Hotel viejo en el centro de la ciudad, descuidado y sucio, no corresponde a 4 estrellas, solo 2
Stayed 2 nights in Sep 2024

6/10 Okay

Williams Arturo

Travelled with partner
Liked: Cleanliness
SIN COMENTARIOS
Stayed 2 nights in Apr 2024

2/10 Terrible

Ricardo

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Muchas cucarachas, aunque después de que lo reporte fumigaron Espero que sea constante el servicio de fumigación Aparte de eso la atención del personal es buena
Stayed 2 nights in Mar 2024

2/10 Terrible

Martin Alejandro

Business traveller
Disliked: Staff & service, amenities
Si no tienes nada bueno que decir, mejor no digas nada
Stayed 1 night in Feb 2024

8/10 Good

Jean Ernst, laval

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C’était un plaisir de rester là bas
Stayed 3 nights in Oct 2023

2/10 Terrible

Zuleyma Xiomara

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
A las 10 me abrieron la puerta, cuando se vencía a las 12, a las 11:30 me fueron a decir que ya por qué me cobrarían más, los elevadores no sirven y me toco 4 piso
Stayed 1 night in Oct 2023

8/10 Good

Noemí

Liked: Cleanliness, staff & service, property conditions & facilities
Bonito pero tiene mucho olor a cigarro y a la piscina le falta mantenimiento y limpieza
Stayed 2 nights in Sep 2023

2/10 Terrible

Jorge

Stayed 7 nights in Aug 2023

8/10 Good

jose

Stayed 1 night in Aug 2023

8/10 Good

jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Tapachula un lugar seguro, acogedor y de fácil movilización hacia los diferentes comercios
Stayed 1 night in Jul 2023

2/10 Terrible

Jose David

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Yasandi Mayek Aguilar

Stayed 1 night in Jun 2023

2/10 Terrible

Alma

Travelled with pets, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Están fatales las instalaciones, el elevador no funciona las puertas no funcionan bien y te tratan diferente por haber reservado desde expidia
Stayed 2 nights in Apr 2023