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4.6 out of 5

"I booked a superior room for two nights for a family of four. Except it wasn't a superior room as advertised on the hotel website (i.e. no bath or sau ... " More

By a verified traveller on Mon 04 Sep 2017

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Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
€83* Per night/room 26 May - 27 May

Superior Room, Sauna

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior double room with bath

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

With your stay at Hotel Sophia by Tartuhotels, you're connected to a shopping centre and just a quick walk from St Lawrence Church of the Estonian Evangelical Lutheran Church. Enjoy features like free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.

  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Steps from St Lawrence Church of the Estonian Evangelical Lutheran Church and a 4-minute drive from Oskar Luts House Museum
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Hotel Sophia by Tartuhotels ratings based on 9 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Sophia by Tartuhotels

Everyone (4) Couples (4) Family (1)
5 out of 5

Great hotel but felt a bit misled.

I booked a superior room for two nights for a family of four. Except it wasn't a superior room as advertised on the hotel website (i.e. no bath or sauna). Ebookers room details didn't say 'bath' in fairness but a little misleading and disappointing all the same. It was a lovely big room with a handy microwave to heat milk though, so fine. The hotel contacted me shortly after I had made the booking to say they couldn't provide the extra beds for my children and they understood if we wanted to cancel. We didn't. Thankfully, closer to our stay we called again and were told they had got extra beds (great but a bit odd). Otherwise, lovely hotel with direct access to the cinema and shopping centre next door (which includes an ice rink!). Great buffet breakfast with a range of hot/cold options in plentiful supply to suit everyone. Friendly staff on reception and in the restaurant. Lots of free parking too, thanks to the shopping centre multi-storey.

Posted by , from Tallinn on 4 Sep 2017

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5 out of 5

Posted by on 5 Apr 2024

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Comment from Hotel Management

1 May 2024 by Hotel Sophia

Dear, Ville!Thank you for your feedback and kind words! We are really glad that you have enjoyed your stay here. We hope to welcome you back soon. With kind regards,

5 out of 5
Erinomainen sijainti 4 km keskustasta, Boltilla reilun 5 euron päässä. Todella moderni ja siisti, erinomaisen hiljainen, raikas ilma, hiljainen ilmastointi. Hotellin ravintolalla on Michelin-maininta, oli valitettavasti maanantaisin kiinni kun yövyimme. Suosittelen perheille (meillä 2 huonetta erillisinä, tyttäremme yöpyivät toisessa huoneessa)

Posted by on 18 Oct 2022

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5 out of 5
Huone ja kylpyhuone oli suuret. Sänky erittäin mukava. Huoneeseen kuului vain vähän ulkopuolisia ääniä. Huoneessa oli pieni kahvikone. Pidimme myös siitä että viereiseen kauppakeskukseen pääsi suoraan huoneen vieressä olevalla hissillä. Samoin hotellin ravintolaan pääsi kätevästi suoraan huoneen vierestä. Parkkitilaa oli runsaasti ja se oli ilmaista.

Posted by on 8 Nov 2021

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Comment from Hotel Management

8 Nov 2021 by hotel Sophia

Dear Päivi-Johanna, Thank you so much for the great feedback. We are always glad if our guests enjoy their stay! We welcome you always back here and hope to give you the best experience yet :) All the best,

4 out of 5
Huoneen sänky oli aika pehmeä, sain selkäni kipeäksi. Onneksi oli särkylääkkeet mukana. Muutoin oikein hyvä huone ja siisti hotelli. Ilmainen bussi keskustaan oli oikein hyvä juttu!

Posted by on 4 Aug 2019

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Comment from Hotel Management

24 Aug 2019 by Receptionist

Dear customer, Thank you for your feedback. We are very happy that you have enjoyed your stay here. Your feedback is very important for us and we are glad that you have taken the time to give it. We hope to welcome you back soon. With kind regards, Hotel Sophia

5 out of 5
Hyvien liikenneyhteyksien varrella Saunallinen huone tilava, sauna yllättävän hyvä pieneksi saunaksi

Posted by on 5 Jul 2019

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Comment from Hotel Management

14 Jul 2019 by Administrator

Kiitos palautteestasi! On mukava kuulla, että viihdyitte huonestasi. Tervetuloa takaisin!

4 out of 5
siisteys,respan palvelu hyvää,huone oli toiveen mukainen...aamupala ei pelannut...aina oli kupit tyhjänä...täydentäminen kesti turhan kauan....lähellä ei ollut kunnon ruokapaikkaa

Posted by on 18 Jun 2019

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Comment from Hotel Management

14 Jul 2019 by Administrator

Dear guest! Thank you for your feedback. Your feedback is very important for us and we are glad that you have taken the time to give it. We apologize for the wait in the breakfast area. Since there were a lot of people at once, the wait was a little bit longer than it should have been. We hope to welcome you back soon.

4 out of 5
Edullinen, lähellä keskustaa. Iso ostoskeskus samassa yhteydessä

Posted by , from Espoo on 2 Sep 2018

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4 out of 5

Uusi hotelli kauppakeskuksen vieressä,mutta kaukan

Kaukana keskustasta. Siisti uusi hotelli.Palvelu hyvä.

Posted by , from Punkaharju on 28 May 2017

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About the Hotel Sophia by Tartuhotels

Location Ringtee 75, Tartu, 50501

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. A business centre and meeting rooms are available. The business-friendly Hotel Sophia by Tartuhotels also features tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 3-star Tartu hotel is smoke free.

  • 72 guestrooms or units
  • Conference rooms
  • Buffet breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

Hotel Sophia by Tartuhotels offers 72 air-conditioned accommodations with a safe and a hairdryer. LCD televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries. This Tartu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • LCD television
  • Cable channels
  • Fridge
  • Bath or shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 11:00 AM.

Hotel Sophia by Tartuhotels has a restaurant on site.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Rock climbing nearby
  • Bicycle rentals on site
  • Casino nearby
  • Health or beauty spa nearby
  • Ziplining nearby

Spa Services

  • Manicures and pedicures
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Hotel Sophia by Tartuhotels offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per day.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 22 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property uses eco-friendly cleaning products

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Diners Club, debit cards and cash. This property uses eco-friendly cleaning products.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Comprehensive recycling policy
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Water dispenser use by guests actively encouraged
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 22.00 per person (one-way)
  • Pet fee: EUR 22 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sophia Tartuhotels Tartu
  • Hotel Sophia Tartuhotels
  • Sophia Tartuhotels Tartu
  • Sophia Tartuhotels
  • Sophia By Tartuhotels Tartu
  • Hotel Sophia by Tartuhotels Hotel
  • Hotel Sophia by Tartuhotels Tartu
  • Hotel Sophia by Tartuhotels Hotel Tartu

National Rating

Hotelstars Union assigns an official star rating for properties in Estonia. This property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.