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Hilton Lake Taupo

5.0 star property

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Photo gallery for Hilton Lake Taupo

Guests can enjoy balconies with outdoor space at this hotel, surrounded by beautifully landscaped gardens and a well-maintained lawn.
Relax by the pool with a lounge chair and table under a shaded area.
Welcome to our reception area, where friendly staff are available to assist with your stay. Bicycles are available for guests to use.
Enjoy a spacious living area with a sofa and dining table, a well-equipped kitchen, and a balcony with a view of the surrounding landscape.
Relax in a spacious room with a large bed, scenic views, and a flat-screen TV.

Popular amenities

  • Parking available
  • Bar

Explore the area

Map
80-100 Napier Road, Taupo, 3330
  • Taupō Hot Springs
    ‪2 min walk‬
  • Wairakei Geothermal Power Station
    ‪16 min walk‬
  • A.C. Baths
    ‪5 min drive‬
  • Taupō Airport (TUO)
    ‪8 min drive‬

Room options

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | Living area

Apartment, 3 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • 142 sq m
  • Valley view
  • Sleeps 7
  • 1 King Bed OR 4 Twin Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.4 out of 10
Exceptional
(39 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Plus)

Room, 1 King Bed (Plus) | View from room

Room, 1 King Bed (Plus)

8.4 out of 10
Very good
(10 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 49 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe King

Grand Deluxe King

Grand Deluxe King

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area

Apartment, 1 Bedroom

7.4 out of 10
Good
(3 reviews)
  • 82 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room

Twin Room

Twin Room

7.0 out of 10
Good
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 283 sq m
  • Lake view
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, in-room safe, blackout curtains, soundproofing

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room (Plus)

Twin Room (Plus)

Twin Room (Plus)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

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Relax on the balcony with a clear view of the sea and distant shoreline, perfect for unwinding in a peaceful setting.

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  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (1001)
The price is €117
for 1 room
includes taxes & fees
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About this property

Hilton Lake Taupo

Luxury hotel with a fitness center and outdoor tennis courts
An outdoor pool, a restaurant, and a fitness center are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, outdoor tennis courts, and a sauna are onsite.
Hilton Lake Taupo offers 113 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Beds feature Egyptian cotton sheets. 32-inch LCD televisions come with premium cable channels.

Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hilton Lake Taupo. During your stay, you're just a quick walk from Taupō Hot Springs. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes 2 outdoor tennis courts, a gym, and a steam room
  • Steps from Taupō Hot Springs and 11 minutes by foot from Waipahihi Botanical Gardens
Hilton Lake Taupo offers its guests a children's pool, an outdoor pool, outdoor tennis courts, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. A fitness center, a terrace, and tour/ticket assistance are also featured at the luxury Hilton Lake Taupo. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Taupō hotel.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Bistro Lago - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking within 50 metres
  • Secured, covered parking on site (NZD 30 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; NZD 39 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistro Lago

Things to do

  • 2 outdoor tennis courts
  • Bicycle rentals
  • Children's pool
  • Gym
  • Heated pool
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1889
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 39 per person
  • Covered self parking fee: NZD 30 per night
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hilton Hotel Taupo Lake
Hilton Lake Taupo
Hilton Lake Taupo Hotel Taupo
Hilton Lake Taupo Hotel
Terraces Hotel Taupo
Terraces Hotel Taupo
Hilton Lake Taupo Hotel
Hilton Lake Taupo Taupo
Hilton Lake Taupo Hotel Taupo

Hilton Lake Taupo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 529 out of 1001 reviews
Rating 8 - Good. 301 out of 1001 reviews
Rating 6 - Okay. 115 out of 1001 reviews
Rating 4 - Poor. 37 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Satendra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Rebecca

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
While the staff were very friendly, we felt overall it was a let down for the Hilton. We were unaware at time of booking that the room we booked and paid significant money for would not be the one advertised in the photos e.g ground level , no bathtub instead a very dated and somewhat dirty shower and shower curtain. Further more we received towels on the second day with holes in them…the hairdryer didn’t work and sounded as though it was about to blow up at any point and our bed sheets over the two days - at check in and even after a cleaning service had dirty stains on them. We also dined at the restaurant on our first evening and waited 40 minutes after ordering or drinks to receive them..the food itself was lovely and can’t fault that at all. As it was booked for a birthday getaway we just felt a little let down by the experience at a renowned chain and for the money we paid.
Stayed 2 nights in May 2025

4/10 Poor

Natasha

Liked: Cleanliness
Disliked: Staff & service
Not a great experience. No bell boy was present so we had to take our luggage’s ourselves. Overall experience wasn’t the greatest considering the price they charge. It felt like we have checked into a motel rather than a hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

John, New Braunfels

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel during our visit to Lake Taupo on our 10-day road trip around the North Island! The Hotel was immaculate and the staff impeccable! The Hotel’s location was only a short car ride to the CBD, but the views of Lake Taupo from our room made up for that…stunning! We ate a few meals in the attached restaurant and all the meals were outstanding! We were also always able to get one of the tables with lake views! We were only able to visit one of the local Wineries (Mission Estate) because it was Easter Sunday. The wines were very good, and we ended up buying a few bottles. Hope to be back on our future world travels! Free parking!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jack

Stayed 1 night in Apr 2025

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Great location coupled with comfort and service
Stayed 2 nights in Mar 2025

10/10 Excellent

KATHRYN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful Housekeeping

The housekeeping staff text daily to make sure you were happy with everything and if you needed anything extra. They did a wonderful job of keeping our apartment clean during our 3 night stay. The only negative was the wear and tear in the carpets, we felt they needed to be replaced in some areas.
Stayed 3 nights in Apr 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and courteous. Great location just off SH1 bypass. Excellent facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Kristy

Stayed 3 nights in Apr 2025

10/10 Excellent

Brenda, Whangarei

Stayed 1 night in Mar 2025

4/10 Poor

Emily

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We booked a lake facing superior room, with a balcony. We had a ground room and the view was covered by the hotel bushes and trees, we couldnt see the lake. The door had the rubber guard half peeled off the outside door, there was animal urine on our balcony. We found a necklace in the bathroom, there was black mold in the bathroom shower and the ceiling paint was peeling. Superficial things like scuff marks on the walls and chunks of plaster from the walls. HOWEVER, The duty manager was great and very understanding, she listened to my concerns and i NEVER complain. She had the cleaning crew come within 15 mins, they fixed the issued inside the room, they didnt have cleaning equipment for the urine outside so that was left as it was. The duty manager advised me she couldnt refund as i booked 3rd party but made accommodations where she could which i definitely appreciated. Whilst this was not a pleasant stay i appreciate the duty managers efforts to try to turn it around for us given we stayed 1 night.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Car parking is a lottery - it is worth paying extra for undercover if you can't get it
Stayed 2 nights in Mar 2025

10/10 Excellent

Pally

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. They upgraded us for free as well.
Stayed 1 night in Mar 2025

8/10 Good

Tony

Stayed 1 night in Mar 2025

6/10 Okay

Jane

Travelled with partner
Liked: Staff & service
Hotel is not located close to the water; picture of hotel does not match reality; room nice, spacious but bathroom moldy. Was supposed to have pool view; room located far from pool. Not enough chairs for guests around the pool. Bus tour group shows up (50) there maybe 15 chairs around pool. Like: staff was friendly and attentive, breakfast was nice and staff great
Stayed 2 nights in Mar 2025

10/10 Excellent

anne

Travelled with family
Liked: Staff & service, property conditions & facilities
Very nice property- on a hill in quiet area of Taupō. Beds were very comfortable. Room has nice terrace and table-pool and sauna area were nice.
Stayed 1 night in Mar 2025

6/10 Okay

Daniel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
We were upgraded to a junior suite, but the room decor significantly lacked character. Lots of empty-waisted space made the room seem bare and uncared. Facilities and the rest of the hotel looked very nice
Stayed 1 night in Feb 2025

10/10 Excellent

Nathaniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great visit, great location. Well prepared for IM NZ 70.3 Thank you for your hospitality
Stayed 4 nights in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Nice hotel

Good location. Upgraded our room on arrival which was a pleasant surprise.
Stayed 1 night in Mar 2025

8/10 Good

King Hoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room size is good,pool is nice,breakfast not bad.
Stayed 1 night in Feb 2025

10/10 Excellent

Ralph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Info option on TV did not work, so hotel missed out on room orders. Checkout staff could be a bit friendlier.
Stayed 2 nights in Feb 2025

8/10 Good

Vicki

Travelled with family
Liked: Cleanliness, amenities
Overall a lovely place to stay but not without some issues. We booked a junior suite which was very spacious but had a small bathroom which was a bit disappointing compared to the size of the other spaces. There is a great text service which goes straight to reception and they get back immediately and answered our questions or brought us what we needed. Fridge is a good size and both kettle and coffee machine with tea, coffee, hot chocolate, sugar and fresh milk sachets in fridge. Sadly our TV did not work properly and we could not access the guest info but reception sent through the room service menu to our room instead. Breakfast is good and has lots of choice, plus you could also order off a menu. The wait is quite long for this service but delicious once it arrived. We stayed for 3 nights and every morning at 9.59am we were reminded that breakfast was finishing and we all felt they were trying to rush us out even though they only brought our ordered food at 9.50am one morning having waited 25 mins. They ran out of English Breakfast tea in the restaurant and the next morning said they still did not have any as the delivery was later that day, poor planning. The pool and spa pool are wonderful. Excellent for both adults and children. Very well kept and clean, lots of staff around tending to the garden and all very friendly. Room service was excellent but sadly the restaurant was not. Very long wait and overall food looks good but was quite bland. Nice hotel but not 5 star!
Stayed 3 nights in Feb 2025