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CitySide Hotel Tauranga

3.0 star property
VIP Access

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Photo gallery for CitySide Hotel Tauranga

Family & Accessible Room
Executive City Suite (King Studio)
Reception
Lobby sitting area
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
16 First Ave, Tauranga, Bay of Plenty, 3110
  • Place, Tauranga Art Gallery
    ‪8 min walk‬
  • Place, Memorial Park
    ‪13 min walk‬
  • Place, Tauranga Domain
    ‪15 min walk‬
  • Airport, Tauranga (TRG)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Executive City Suite (King Studio)

Executive City Suite (King Studio)

Executive City Suite (King Studio)

9.6 out of 10
Exceptional
(5 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for CitySide Accessible Room

CitySide Accessible Room

CitySide Accessible Room

10.0 out of 10
Exceptional
(3 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family & Accessible Room

Family & Accessible Room

Family & Accessible Room

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Harbour View Room

Harbour View Room

Harbour View Room

9.6 out of 10
Exceptional
(5 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for City View Room

City View Room

City View Room

9.0 out of 10
Wonderful
(10 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

CitySide Hotel Tauranga

Laundry facilities, free self parking, and free WiFi in public areas are available at this smoke-free hotel. Other amenities include multilingual staff assistance. Change of towels is available on request.
CitySide Hotel Tauranga offers 13 air-conditioned accommodations with espresso makers and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. Guests can surf the web using the complimentary wired and wireless Internet access.

Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include printers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at CitySide Hotel Tauranga, you're just a quick walk from Brain Watkins House. You'll find features like free WiFi in public areas and free self parking, plus breakfast (surcharge).
  • Free WiFi and wired Internet
  • Free self parking
  • Continental breakfast served daily for a fee
  • Amenities include laundry facilities, a car charging station, and a multilingual staff
  • Just a 2-minute drive from Tauranga Domain and 7 minutes from Blake Park
CitySide Hotel Tauranga offers its guests multilingual staff and laundry facilities. Public spaces have free WiFi and wired Internet. Self parking is free. A complete renovation of CitySide Hotel Tauranga was completed in April 2023.

This 3-star Tauranga hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:00 AM for a fee: NZD 16 per person

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Grab bar in shower (84 centimetre high)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lever door handles
  • Roll-in shower (109 centimetre wide)
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 2 floors
  • Renovated entire property - April 2023
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Energy-saving switches used
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Printer
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:30 AM - 6:00 PM) and Saturday - Sunday (8:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 8:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 16 per person
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property's front desk is open during the following times:
  • Monday - Friday: 7:30 AM - 6:00 PM
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 8:00 PM and 8:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

CitySide Hotel Tauranga Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 177 out of 229 reviews
Rating 8 - Good. 40 out of 229 reviews
Rating 6 - Okay. 9 out of 229 reviews
Rating 4 - Poor. 1 out of 229 reviews
Rating 2 - Terrible. 2 out of 229 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
Great location with modern facilities.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness
Clean modern and good location
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Paula

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff very friendly!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
Room was really clean and bed was comfortable. Staff friendly and location was good.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

S Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was excellent
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities
Great location, near the water. Clean, comfortable, and simple, which I appreciate in an overnight stay.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Great location right in the centre of town, walking distance to all the shops, cafes and restaurants. The rooms are spacious, modern and super comfortable. Would definitely recommend for anyone looking for a place to stay in Tauranga.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Really clean and fresh/refurbished , great location
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern rooms in a great location.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Ricca Marie

Liked: Cleanliness, staff & service, amenities
Room is good
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Leunis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seamless check-in process, friendly and efficient staff. Room was spotless and the lighting system with different brightness levels is great. Bed was a bit soft for our liking, but room was nice and dark.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
Friendly staff, very clean and well-furnished room, comfortable bed, nice bathroom with excellent toiletries.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Adam

Liked: Cleanliness, property conditions & facilities
Comfortable and clean room
Stayed 1 night in Feb 2026
Verified

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities
Well renovated room. Quiet area.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Geraldine

Liked: Cleanliness, amenities, property conditions & facilities
It’s a beautiful and renovated spot! Stayed with my family and was clean, quiet and the person at the front was so helpful and nice.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Room very clean and well organized. Nespresso coffee maker in room and breakfast delivered each morning.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness. Very helpful staff and owner
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Meaghan

Liked: Cleanliness, property conditions & facilities
Pristinely clean. Very quiet and comfortable. Minimal amenities but perfect for a 1-2 night stay
Stayed 1 night in Dec 2025
Verified

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities
Room was on the smaller side but well appointed. Great shower comfy bed and nice coffee! The hotel is night in the CBD so walkable to everything.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Lindsy

Liked: Cleanliness, amenities, property conditions & facilities
Thoughtfully designed room
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities
Everything was so easy
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed multiple times - great stay always
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Chrissy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, thank you
Stayed 1 night in Feb 2025