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CitySide Hotel Tauranga

3.0 star property
VIP Access

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Photo gallery for CitySide Hotel Tauranga

43-inch Smart TV with digital channels, TV
Reception
City View Room
Executive City Suite (King Studio) | Living area
Executive City Suite (King Studio)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

View in a map
16 First Ave, Tauranga, Bay of Plenty, 3110
  • Tauranga Domain
    ‪13 min walk‬
  • Mercury Baypark
    ‪10 min drive‬
  • Mount Maunganui
    ‪16 min drive‬
  • Tauranga (TRG)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Executive City Suite (King Studio)

Executive City Suite (King Studio)

Executive City Suite (King Studio)

10.0 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family & Accessible Room

Family & Accessible Room

Family & Accessible Room

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for City View Room

City View Room

City View Room

9.0 out of 10
Wonderful
(9 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Harbour View Room

Harbour View Room

Harbour View Room

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for CitySide Accessible Room

CitySide Accessible Room

CitySide Accessible Room

10.0 out of 10
Exceptional
(2 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

CitySide Hotel Tauranga

Hotel with free parking, near Tauranga Domain
Laundry facilities, express check-out, and free self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include multilingual staff assistance. Change of towels is available on request.
CitySide Hotel Tauranga offers 13 air-conditioned accommodations with espresso makers and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. 43-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Tauranga hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at CitySide Hotel Tauranga, you're just a quick walk from Brain Watkins House. You'll find features like free WiFi in public areas and free self parking, plus breakfast (surcharge).
  • Free WiFi and wired Internet
  • Free self parking
  • Continental breakfast served daily for a fee
  • Amenities include laundry facilities, a car charging station, and a multilingual staff
  • Just a 2-minute drive from Tauranga Domain and 7 minutes from Blake Park
As a guest of CitySide Hotel Tauranga, you'll find multilingual staff, laundry facilities, and express check-out. Public spaces have free WiFi and wired Internet. Self parking is free. A complete renovation of CitySide Hotel Tauranga was completed in April 2023.

This 3-star Tauranga hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:00 AM for a fee: NZD 18 per person

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Grab bar in shower (84 centimetre high)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lever door handles
  • Roll-in shower (109 centimetre wide)
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Renovated entire property - April 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 25

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2.95 percent for credit card payments
The front desk is open daily from 7:30 AM - 6:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 18 per person
  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.95 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and outdoor lighting
The front desk at this property is open daily from 7:30 AM - 6:00 PM.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

CitySide Hotel Tauranga Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 112 out of 137 reviews
Rating 8 - Good. 20 out of 137 reviews
Rating 6 - Okay. 4 out of 137 reviews
Rating 4 - Poor. 0 out of 137 reviews
Rating 2 - Terrible. 1 out of 137 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Rijan

Stayed 2 nights in Jun 2025

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay

The carpark, the entrance/reception, the room are all very clean, very tidy and very well maintained. It is in the city centre but it is quiet and can hardly hear the traffic from our room. Communication from the hotel was efficient, how to check-in after hours was clearly explained. Jamie has been accommodating with our questions and requests. The continental breakfast was filling - toast, cereal, yoghurt, milk, fruits, and a glass of juice. There are plenty of eateries and shops around the hotel. We had a great 3-day stay, and can't wait to come back in August. Thank you!
Stayed 3 nights in Jun 2025

10/10 Excellent

O Cheung Ernest, Hung Hom,

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As I was stuck in evening traffic, I almost missed the manned check-in time which was 18:00. However, I noticed I got reminder messages sent to me through multiple channels such as emails, SMS and Expedia, it was a kind reminder telling me how I can pick up my key card after office hours. At the end I made it on time, so I got to meet with the receptionist and he offered me free milk for my drinks in the room too, very considerate.
Stayed 1 night in Jun 2025

10/10 Excellent

Ashish

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is good
Stayed 1 night in Jun 2025

10/10 Excellent

Hazel

Stayed 1 night in May 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in May 2025

10/10 Excellent

Dianna, Beaverton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gem of a hotel! The staff was so welcoming. We had a wonderful breakfast, better than the three other hotels we’ve stayed at on this holiday. The room was clean and the bathroom may have been on the smaller side but it was sparklingly clean and the shower was very roomy. We will plan to stay again next time in Tauranga.
Stayed 1 night in Apr 2025

10/10 Excellent

Carter, Anthem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to restaurants
Stayed 1 night in Mar 2025

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is probably more a Motel rather than Hotel however dont let that deter you away from it. This was one of the better experiences I have stayed in when it comes to room comfort and staff accommodation. Check in was easy, everything was explained, the room was clean, bed soft, the lights were awesome and had really thought out features, aircon, tea, coffee, mini fridge. It was spacious and super well taken care of. The only issue I had was the continental breakfast, I just wish there were more options to choose from, but it was free with VIP so not much to complain about. Oh and soundproofing, I could hear my neighbours both sideways and above me, but at 9pm onwards, quiet. Would stay again :)
Stayed 2 nights in Apr 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Matthew

Liked: Cleanliness, property conditions & facilities, room comfort

Nice but a bit small

Very nice, but room was quite small.
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect buisness stay. Clean, friendly, quiet. Great service from Jamie. Thank you.
Stayed 1 night in Mar 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and professional. Laundry was available. Rooms were comfortable. Breakfast was nice.
Stayed 1 night in Feb 2025

10/10 Excellent

Chrissy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, thank you
Stayed 1 night in Feb 2025

10/10 Excellent

Colin J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet, clean modern hotel

Quaint modern hotel and quiet location. Friendly staff, comfortable bed and nice lighting. The night light in the bathroom was a nice amenity.
Stayed 1 night in Feb 2025

8/10 Good

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely room, clean and spacious. Convenient location for us.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night stay

We stayed in 5 different hotels during our entire trip and this 1 was the best for value, comfort, cleanliness and more. It is quiet and safe. You can tell that a lot of thought went into customer convenience and comfort when designing the room. Even though the room is small, it was fine for our needs. The breakfast thaat was included in our booking was minimal, but sufficient (toast, yogurt, fruit cup, juice). Friendly and helpful front desk service. Easy to get to restaurants nearby. Safe and easy parking.
Stayed 2 nights in Feb 2025

10/10 Excellent

Yael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel

The hotel was easy to find, plenty of parking spaces, very close to the rooms. The room was beautiful and very clean. It had everything you need and more.
Stayed 1 night in Feb 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room with no storage space in bathroom and kitchen area. Bedding and towels were clean, toiletries were good quality but the bed was uncomfortable with massive dip in it.
Stayed 1 night in Feb 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aroha checked us in with a warm welcome and she was absolutely fantastic!! We aren’t used to the 10 early checkout throughout NZ and she was the first place to offer us 11. (We didn’t even ask elsewhere as most indicated it wasn’t an option.) This was our favorite room so far in our trip. It was new, techy, clean and modern. Easy parking in front, a delicious breakfast delivered to our room and we strolled to the waterfront with access to awesome bars and restaurants all around. Thank you so much, CitySide! Future guests will also surely appreciate your top notch hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Vivek

Stayed 2 nights in Jan 2025

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superior accommodation close to the waterfront. Easy access to the best parts of Tauranga. Modern and well presented, this accommodation was easily the best of all those we stayed at in our week long North Island trip. Friendly and helpful host. Would definitely stay here again and highly recommend to others.
Stayed 1 night in Jan 2025

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Jan 2025

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and very clean, a few minutes walk to the cafes and bars!
Stayed 1 night in Jan 2025