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CitySide Hotel Tauranga

3.0 star property
VIP Access

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Family & Accessible Room
Executive City Suite (King Studio) | Living area
Executive City Suite (King Studio)
Lobby sitting area
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
16 First Ave, Tauranga, Bay of Plenty, 3110
  • Place, Tauranga Art Gallery
    ‪8 min walk‬
  • Place, Memorial Park
    ‪11 min walk‬
  • Place, Tauranga Domain
    ‪13 min walk‬
  • Airport, Tauranga (TRG)
    ‪6 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Executive City Suite (King Studio)

Executive City Suite (King Studio)

Executive City Suite (King Studio)

10.0 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for CitySide Accessible Room

CitySide Accessible Room

CitySide Accessible Room

10.0 out of 10
Exceptional
(3 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family & Accessible Room

Family & Accessible Room

Family & Accessible Room

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

View all photos for Harbour View Room

Harbour View Room

Harbour View Room

9.0 out of 10
Wonderful
(2 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for City View Room

City View Room

City View Room

9.0 out of 10
Wonderful
(9 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

CitySide Hotel Tauranga

Laundry facilities, free self parking, and free WiFi in public areas are available at this smoke-free hotel. Other amenities include multilingual staff assistance. Change of towels is available on request.
CitySide Hotel Tauranga offers 13 air-conditioned accommodations with espresso makers and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. 43-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Tauranga hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include printers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at CitySide Hotel Tauranga, you're just a quick walk from Brain Watkins House. You'll find features like free WiFi in public areas and free self parking, plus breakfast (surcharge).
  • Free WiFi and wired Internet
  • Free self parking
  • Continental breakfast served daily for a fee
  • Amenities include laundry facilities, a car charging station, and a multilingual staff
  • Just a 2-minute drive from Tauranga Domain and 7 minutes from Blake Park
CitySide Hotel Tauranga offers its guests multilingual staff and laundry facilities. Public spaces have free WiFi and wired Internet. Self parking is free. A complete renovation of CitySide Hotel Tauranga was completed in April 2023.

This 3-star Tauranga hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:00 AM for a fee: NZD 16 per person

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Grab bar in shower (84 centimetre high)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lever door handles
  • Roll-in shower (109 centimetre wide)
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Renovated entire property - April 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Printer
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:30 AM - 6:00 PM) and Saturday - Sunday (8:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 8:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 16 per person
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property's front desk is open during the following times:
  • Monday - Friday: 7:30 AM - 6:00 PM
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 8:00 PM and 8:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

CitySide Hotel Tauranga Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 146 out of 187 reviews
Rating 8 - Good. 31 out of 187 reviews
Rating 6 - Okay. 7 out of 187 reviews
Rating 4 - Poor. 1 out of 187 reviews
Rating 2 - Terrible. 2 out of 187 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Sharan

Liked: Cleanliness, amenities, property conditions & facilities
So nice and clean
Stayed 1 night in Dec 2025

10/10 Excellent

Sanjay

Stayed 1 night in Dec 2025

2/10 Terrible

phani

Stayed 3 nights in Dec 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities
Room was on the smaller side but well appointed. Great shower comfy bed and nice coffee! The hotel is night in the CBD so walkable to everything.
Stayed 1 night in Nov 2025

10/10 Excellent

Taryn

Liked: Cleanliness, staff & service, amenities
Small but comfortable room with ensuite little kitchenette and tv. Free parking outside , easy to communicate with managers. Thanks
Stayed 1 night in Nov 2025

10/10 Excellent

Geraldine

Liked: Cleanliness, amenities, property conditions & facilities
It’s a beautiful and renovated spot! Stayed with my family and was clean, quiet and the person at the front was so helpful and nice.
Stayed 1 night in Nov 2025

6/10 Okay

Cristina

Stayed 2 nights in Nov 2025

10/10 Excellent

Reece

Stayed 1 night in Nov 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
Friendly staff, very clean and well-furnished room, comfortable bed, nice bathroom with excellent toiletries.
Stayed 1 night in Nov 2025

8/10 Good

Michelle

Liked: Cleanliness, property conditions & facilities
Was clean , central located
Stayed 1 night in Nov 2025

10/10 Excellent

lee

Liked: Cleanliness, staff & service, amenities
Very clean. Very comfortable great city location excellent customer service
Stayed 2 nights in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable. Basically all new. Very convenient location, but nice and quiet.
Stayed 4 nights in Oct 2025

8/10 Good

Karen

Liked: Cleanliness, property conditions & facilities
Everything was great but as a big person I found the bathrooms a bit small hard to move around and to turn on the shower.
Stayed 2 nights in Oct 2025

8/10 Good

Andrew, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern rooms in a great location.
Stayed 1 night in Oct 2025

6/10 Okay

James

Stayed 4 nights in Oct 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Oct 2025

10/10 Excellent

Winston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Hotel looks like it's brand new and the room is very clean and excellent housekeeping every day. Free coffee and tea in the room. Excellent wifi internet access. Free parking is right in front of my room. You control your own temperature in the room. I would definitely stay in this hotel again.
Stayed 2 nights in Oct 2025

6/10 Okay

Michael

Stayed 1 night in Sep 2025

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Compact room. Comfortable bed
Stayed 1 night in Sep 2025

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Domini

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice and quiet property, the room was spacious and clean, bathroom is a little small and had a strange smell to it unfortunately but otherwise would stay again.
Stayed 1 night in Sep 2025

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay around the city

Very clean very hygiene
Stayed 4 nights in Aug 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay

We had another wonderful stay at CitySide Hotel. The room was clean and tidy. The whole place was quiet and relaxing. Jamie was accomodating, easy check in and check out. Breakfast arrived at requested time. 5 ⭐️service. Thank you!
Stayed 2 nights in Aug 2025

10/10 Excellent

Amy

Stayed 1 night in Jul 2025

10/10 Excellent

Kelly

Stayed 2 nights in Jul 2025