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City Garden Hotel

3.0 star property

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Photo gallery for City Garden Hotel

Front of property
Laundry
Reception
A hotel corridor with a patterned carpet, wooden walls, and doors leading to rooms.
Deluxe Twin Room, Sea View

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
TB457, TB458 & TB459, Lot 92/93/94, Blk M, Bandar Sabindo, Tawau, Sabah, 91000
  • Place, Tawau State Library
    ‪2 min walk‬
  • Place, Tawau Federal House
    ‪3 min walk‬
  • Place, Tawau Tanjung Market
    ‪6 min walk‬
  • Airport, Tawau (TWU)
    ‪39 min drive‬

Room options

View all photos for Deluxe Double Room, Sea View

Deluxe Double Room, Sea View

Deluxe Double Room, Sea View

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Sea View

Deluxe Twin Room, Sea View

Deluxe Twin Room, Sea View

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Queen

Coffee and/or coffee maker

Standard Queen

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Twin

In-room safe, desk, soundproofing, iron/ironing board

Standard Twin

  • Sleeps 2
  • Free Wi-Fi

Deluxe Twin

  • Sleeps 2
  • Free Wi-Fi

Similar properties

Front of property – evening/night
Heritage Hotel
Tawau
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
3.9 out of 5, Good, 113 reviews
The price is €25
includes taxes & fees
10 Jul - 11 Jul
Heritage Hotel

About this property

City Garden Hotel

Dry cleaning, a 24-hour front desk, and free newspapers are available at this hotel. WiFi in public areas is free. Other amenities include a front-desk safe.
City Garden Hotel offers 39 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 32-inch LED televisions come with satellite channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

With your stay at City Garden Hotel, you're connected to a shopping center and just a quick walk from Tawau State Library. Features include free WiFi in public areas and dry cleaning service.
  • Free WiFi
  • Services include dry cleaning/laundry and luggage storage
  • Steps from Tawau State Library and a 2-minute drive from Hospital Besar Tawau
City Garden Hotel offers its guests complimentary newspapers in the lobby, dry cleaning/laundry services, and a front-desk safe. WiFi is free in public spaces.

Smoking is allowed in designated areas at this 3-star Tawau hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • On the waterfront

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 50.0 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

City Garden Hotel Tawau
City Garden Tawau
City Garden Hotel Hotel
City Garden Hotel Tawau
City Garden Hotel Hotel Tawau

City Garden Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 23 out of 57 reviews
Rating 8 - Good. 27 out of 57 reviews
Rating 6 - Okay. 5 out of 57 reviews
Rating 4 - Poor. 2 out of 57 reviews
Rating 2 - Terrible. 0 out of 57 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

657

Liked: Cleanliness, staff & service, property conditions & facilities
Location is good, breakfast is nice
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Tapos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel near the waterfront. Lots of street food restaurants nearby. Local shopping mall at walking distance.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good value for money. 10 minute walk to the ferry terminal with loads of food options on its doorstep. Very clean and comfortable with toiletries provided.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Eloise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel in Tawau

Really great hotel- staff were very friendly and helpful. We stayed for 4 nights and couldn't have asked for anything more. Excellent wifi. English speaking staff at reception. Great area with lots of shops and restaurants to explore. Would highly recommend if you seen in tawau for any length of time!
Verified

10/10 Excellent

Lee Kah

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place really surprised me. The pictures do not do it justice. I stayed in a non-smoking room, not sure what smoking floors are like. Staff there are very helpful.
Stayed 1 night in Mar 2024
Verified

8/10 Good

Katherine

Liked: Staff & service, amenities, property conditions & facilities
The water pressure for the shower is good but the towel provided is dark and looked unclean. Overall, the room is clean.
Stayed 1 night in Feb 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is fine except strangely, I repeatedly couldn't get any WiFi connections when using my laptop.
Stayed 1 night in Apr 2025
Verified

8/10 Good

KOK TUCK

Liked: Cleanliness
Opposite restaurant there’s row of food stalls.Tv channels lousy.Aircond cold but can’t control temperature
Stayed 1 night in Aug 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is fine, except I repeatedly couldn't get any WiFi connections for my laptop. As a result, I couldn't proceed to complete my work. The friendly receptionist was trying his best to help but to no avail. Hope the hotel management will look into the problem and strive to provide a better WiFi service for all potential guests.
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Carla

Badkamer niet schoon , haren in bed , wifi valt steeds weg tenzij je dicht bij de router zit
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Carla

Liked: Cleanliness, amenities, property conditions & facilities
Dicht bij de minibus naar semporna, genoeg restaurants en eetgelegenheden aan de overkant, paar minuten lopen van grote supermarkt, overal winkels, en salons
Stayed 3 nights in Jan 2026
Verified

4/10 Poor

Antelio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tawau zona da evitare

Camera di quint’ordine, bagno fatiscente. Tutto sommato pulito. La zona fa veramente schifo e oltre a qualche topo in giro e qualche bancarella di cibo locale (preparato Dio solo sa dove e come), non esiste null’altro. Qualche barbiere al massimo.
Stayed 1 night in Aug 2025
Verified

8/10 Good

SYED NASIRIN BIN SYED ZAINOL ABIDIN

Liked: Staff & service, property conditions & facilities
New hotel. Super clean. Safe parking
Stayed 1 night in Jun 2022
Verified

8/10 Good

Harmiza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Toiletries are complete in the bathroom. If you're staying for the weekend, there's a Sunday market nearby to visit! There's seafood restaurant and nearby grocery store if you need to buy extra stuff.
Stayed 1 night in Jan 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
The hotel has a great location downtown near the sea, the mosque and the fish markets. Easy walk to many local sites and restaurants.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good.. I like to come again
Stayed 1 night in Feb 2020
Verified

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities

Nice, clean and fresh

Nice, clean and fresh hotel in Semporna. Easy base to walk around town and access restaurants. Didn't hear a peep from outside or any other guests. Reception staff were super helpful in organising an early morning ride to Tawau and got us a great price. Only negative would be that i found the bed way too hard... felt like 10cm of padding on top of a slab of wood. Don't know that i could have handled more than 2 nights purely from the mattress perspective. Other than that would recommend it.
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service
Good location nice and clean Good location nice and clean
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

SYAWAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness.
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Winnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. Location is good.
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel in Tawau. It was clean, felt new, affordable, and has an elevator. It’s across the street from the seafood court. Kam Ling is wonderful. Centrally located, and very convenient for shopping.
Stayed 1 night in May 2019
Verified

8/10 Good

Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient for a few nights

Friendly staff, comfortable bed, right across from sea food restaurants
Stayed 2 nights in May 2019
Verified

8/10 Good

eizo

Liked: Staff & service

思いの外感じの良いホテル

場所柄選択肢が少なく適当に選んだホテルだったが低価格にもかかわらず思いの外対応が良く感じの良いホテルでした。目の前の海鮮レストランがあって良いのですが高めであまりおすすめ出来ません。高評価なのでこのホテルの為にも是非掲載してほしい！hotels.comには意図的な不掲載をやめてほしい！
Stayed 1 night in May 2019
Verified

6/10 Okay

Xuanyi

Liked: Staff & service, property conditions & facilities, room comfort

Smelly sheets

The hotel and everything else was okay except the smell of the bedsheets and towels. They smelled like they didn't put detergent in the laundry and it smelled really horrible. Even when I was sleeping face up, I could still smell it. Not a pleasant experience. Had a booking with the same hotel a few days later and went to hurriedly cancel the booking.
Stayed 1 night in Dec 2018