13 Dec 2022 by Operations manager Olga Kudriachova
Dear Brian, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Operations manager Olga Kudriachova
10 May 2022 by Erdogan Sahin,GM
Dear Perry, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Erdogan Sahin GM
Mercure Tbilisi Old Town offers its guests a full-service spa, a sauna, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 700 square feet (65 square metres) and includes conference space. A rooftop terrace, a library, and a vending machine are also featured at the eco-certified Mercure Tbilisi Old Town. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available. This 4-star Tbilisi hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Mercure Tbilisi Old Town offers 108 accommodations with minibars and a safe. A pillow menu is available. 104-cm plasma televisions come with cable channels. Bathrooms include a shower, slippers, bidets and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily.
ASADO Steakhouse – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
SKY7 Terrace- Lounge Bar – This rooftop bar specialises in local and international cuisine and serves brunch, lunch and dinner. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with Turkish bath/hammam. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 17 and over, and the test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 17 and over.
Mercure Tbilisi Old Town offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 17 and over, and the test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 17 and over. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
