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Hotel Hacienda Santana

3.0 star property

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Photo gallery for Hotel Hacienda Santana

Lobby sitting area
Front of property – evening/night
Indoor pool, seasonal outdoor pool, pool loungers
Terrace/patio
Outdoor spa tub

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service

Explore the area

View in a map
Carretera Tecate Ensenada, Km.3.781 Colonia Maclovio Herrera, Tecate, BC, 21460
  • Place, La Madre Monument
    ‪10 min drive‬
  • Place, Miguel Hidalgo Park
    ‪11 min drive‬
  • Place, Tecate Border
    ‪11 min drive‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪46 min drive‬

Room options

View all photos for Premier Double Room, 2 Double Beds, Non Smoking

Premier Double Room, 2 Double Beds, Non Smoking

Premier Double Room, 2 Double Beds, Non Smoking

9.6 out of 10
Exceptional
(12 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed

Premier Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 34 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room

Traditional Room

Traditional Room

9.0 out of 10
Wonderful
(28 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Romantic Room

Romantic Room

Romantic Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Double Room Single Use

Traditional Double Room Single Use

Traditional Double Room Single Use

  • Sleeps 2
  • 1 Twin Bed and 1 Large Twin Bed

View all photos for Family Studio, 2 Queen Beds, Terrace, Poolside

Family Studio, 2 Queen Beds, Terrace, Poolside

Family Studio, 2 Queen Beds, Terrace, Poolside

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Hacienda Santana

Suburban hotel with free breakfast and a fitness center
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a poolside bar, a snack bar/deli, and a coffee shop/cafe are onsite.
Hotel Hacienda Santana offers 71 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 15 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Hacienda Santana. During your stay, you'll be close to La Madre Monument. Features include free breakfast, free WiFi in public areas, and free self parking. This property offers pet-friendly amenities like food and water bowls.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a poolside bar
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include free grocery shopping service, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and hiking/biking trails
  • Just a 5-minute drive from Tecate Border and 5 minutes from La Madre Monument
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Hacienda Santana offers its guests a seasonal outdoor pool, an indoor pool, and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the pool bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A terrace, an arcade/game room, and tour/ticket assistance are also featured at the family-friendly Hotel Hacienda Santana. Free self parking is available.

This 3-star Tecate hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Bajo Tierra - Onsite family restaurant. Guests can enjoy drinks at the bar.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bajo Tierra

Things to do

  • Arcade/game room
  • Bicycle storage
  • Billiards/pool table
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Seasonal outdoor pool
  • Table tennis

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Free grocery shopping service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (127 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heated floor
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 500.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MXN 900.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 2000.00 per accommodation, per night (for stays between 01 May - 30 September)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 500.00 per pet, per night
  • Rollaway bed fee: MXN 900.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number Licencia Municipal de Operaciones para ejercer actividades mercantiles
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in October.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Hacienda Santana Tecate
Hacienda Santana Tecate
Hacienda Santana
Hotel Hacienda Santana Hotel
Hotel Hacienda Santana Tecate
Hotel Hacienda Santana Hotel Tecate

Reviews

Hotel Hacienda Santana Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 628 out of 851 reviews
Rating 8 - Good. 161 out of 851 reviews
Rating 6 - Okay. 31 out of 851 reviews
Rating 4 - Poor. 8 out of 851 reviews
Rating 2 - Terrible. 23 out of 851 reviews

Reviews

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2025

10/10 Excellent

ANA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice restaurant good food nice and clean bed
Stayed 1 night in Aug 2025

10/10 Excellent

Hilda

Travelled with family
Great rooms ! Nice restaurant
Stayed 1 night in Aug 2025

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful and peaceful. The staff is kind, respectful and bilingual in English. I felt rejuvenated staying here. Thank you!
Stayed 2 nights in Jul 2025

10/10 Excellent

Augustine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice place and th
Stayed 1 night in Jul 2025

8/10 Good

Roberto

Stayed 1 night in Jul 2025

10/10 Excellent

Leticia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room with great bed and lots of pillows. The hotel has awesome amenities in the premises. The breakfast was yummy too
Stayed 1 night in Jul 2025

10/10 Excellent

Irma

Liked: Cleanliness, property conditions & facilities
Very modern and well kept.
Stayed 1 night in Jul 2025

10/10 Excellent

Angela, Long Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atmosphere is very relaxing, it is a beautiful three story hotel with plenty of sitting space in different areas inside and outside of the hotel. The room was very cleaned, bed very comfortable, good size tv. It has a pool table, Jacuzzi, two medium size pools, free breakfast and a restaurant on site named Bajo Tierra which offers excellent food and drinks. We stayed two nights, I needed more!
Stayed 2 nights in Jul 2025

10/10 Excellent

Taje

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great family hotel friendly we had a late check in after our day touring . Breakfast included was a good start to the day
Stayed 1 night in Jul 2025

10/10 Excellent

Raquel

Stayed 2 nights in Jul 2025

10/10 Excellent

Jason

Stayed 3 nights in Jul 2025

10/10 Excellent

Carlo

Stayed 1 night in Mar 2025

10/10 Excellent

Eliezer

Stayed 1 night in Jul 2025

10/10 Excellent

Natalia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is super clean, the staff is friendly and the location is excellent! The room was perfect! We really enjoyed our stay! Will definitely return and recommend.
Stayed 3 nights in Jul 2025

10/10 Excellent

Mayda

Travelled with family and small children
Good costume service super clean and the hotel is super nice the restaurant is super cool underground 😝 easy access to the main entrance to the board
Stayed 2 nights in Jul 2025

10/10 Excellent

frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mauro

Stayed 2 nights in Jun 2025

2/10 Terrible

Marcela

Liked: Staff & service
Disliked: Room comfort
I like is in nice area but I ask for a queen bed and I was disappointed by what I got
Stayed 1 night in Jul 2025

8/10 Good

Ana

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed the cleanliness of the property. The employees were very nice and helpful. Enjoyed the restaurant on the premises.
Stayed 1 night in May 2025

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 1 night in Jun 2025

10/10 Excellent

Mauro

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Property was excellent!
Stayed 2 nights in Jun 2025

6/10 Okay

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay !!! no really spectacular
Stayed 1 night in Jun 2025

10/10 Excellent

Cynthia, Nuevo

Stayed 1 night in May 2025

10/10 Excellent

Jose

Stayed 1 night in May 2025