"The staff was very helpful and friendly. The hotel is in need of an update, specially the toilets, which were very small and dark but overall was a ni ... " More
4 Apr 2018 by Shirley Znaty- Nieves
Dear Anabel, thank you for taking the time to review your recent stay at Gilgal. We value your feedback and your comments are important to us and will be considered for service improvement. I was pleased to note that you enjoyed your stay and service. With warm regards, Shirley Znaty – Management
16 Nov 2017 by Shirley Znaty
Thank you for taking the time to post this great review. I am happy you enjoyed your time at Gilgal. I will certainly share your positive comments with our staff for encouragement and will be looking forward to welcoming you back to Gilgal in the future. Warm regards, Shirley Znaty- Management
1 Jan 2020 by Shirley Znaty – Management
Thank you for taking the time to review your recent stay with us. We value our guests feedback as it helps us to continually improve our service. I am happy you appreciated our central and convenient location. Unfortunately, the construction in the area is beyond our control and I apologize that the view was not what you had expected. The new skyscrapers in our horizon only partially block views of the sea. Thankfully we still have a very nice view of the sea even though it is not as open as it was before. We will continue to put high priority on training our staff to ensure they maintain high standards of cleanliness that is so important to us. Sincerely, Shirley Znaty – Management
2 Jun 2019 by Shirley Znaty - Management
Thank you very much for your feedback. I am happy you enjoyed our convenient location and great breakfast. Although some of the view is now occupied with the new buildings i am thankful that we can still enjoy a nice view of the sea. The pictures will be re-taken once the building is finished. With warm regards, Shirley Znaty Management
16 May 2019 by Shirley Znaty - Management
Thank you for taking the time to post your review! We appreciate your feedback as it helps us to keep improving our service. I would like to apologize for the inconvenience caused by the error in your bed arrangement. We put great emphasis on providing quality service, unfortunately human error was the reason for this but certainly not lake of care, as you noted the staff being quick to help and very attentive to your needs. Warm regards, Shirley Znaty – Management
3 May 2019 by Shirley Znaty - Management
Danke dass, sie die Zeit genommen habt uns so eine nette Review zu schicken. Es ist immer wieder eine freude einen glücklichen Gast wieder zu lesen. Wir hoffen sie bald wieder zu sehen. Liebe Grüße Shirley
6 Mar 2019 by Shirley Znaty - Management
Thank you for taking the time to post your review. We hope you enjoyed your stay in the upgraded hotel we transferred you to.
20 Dec 2018 by Shirley Znaty-Nieves, Management
Thank you for your feedback. I regret to learn that you were not satisfied with your stay at Gilgal. I personally attended to you after you complained about your room, as you explained to me that you have a dust allergy and therefore are extra sensitive to dust. Because of this I made a special arrangement to give you a second Deluxe room which was meticulously examined and cleaned for you. I regret to learn that your experience was nevertheless not in keeping with our standards. Your comments regarding our customer service are surprising in light of the effort made to make you comfortable, however we value this feedback and will use it for our self-evaluation and improvement process.
20 Sep 2018 by Shirley Znaty- Nieves
I am very happy to hear that you enjoyed your time at Gilgal and appreciate that you took the time to share your experience with us.
13 May 2018 by Shirley Znaty- Nieves
Wir bedauern diesen unglücklichen Vorfall und möchten uns für Ihre Unannehmlichkeiten entschuldigen. Einige überbuchung ist außerhalb unserer Kontrolle und wir haben große Anstrengungen unternommen, Sie zu verlagern, da Tel Aviv zur Zeit Ihres Aufenthaltes voll war, und es war sehr schwierig, irgendwo verfügbare Zimmer zu finden. Ich bin froh, dass Sie mit dem alternativen Hotel zufrieden waren und hoffen, dass Sie das nächste Mal nach Gilgal kommen und eine bessere Erfahrung genießen können. Herzliche Grüße Shirley Znaty - Management
As a guest of Poli Urban By Afi Hotels, you'll find a library, a terrace, and multilingual staff. Event space at this hotel measures 2153 square feet (200 square metres) and includes a conference centre. Public spaces have free WiFi. Gift shops/newsstands, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Poli Urban By Afi Hotels. This Tel Aviv hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Poli Urban By Afi Hotels offers 50 accommodations with washers/dryers and a safe. A pillow menu is available. Plasma televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 3 and over, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 3 and over; guests must have received complete vaccination at least 3 days prior to check-in.
On Saturday and Jewish holidays, check-in starts 1 hour after the Shabbat/holiday ends.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and cash. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 3 and over, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 3 and over; guests must have received complete vaccination at least 3 days prior to check-in.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
