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Sandman Inn Smithers

2.0 star property

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Photo gallery for Sandman Inn Smithers

Check-in/check-out kiosk
Breakfast and lunch served
Fitness facility
Standard Room, 2 Double Beds
Check-in/check-out kiosk

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Air conditioning
  • Pet-friendly
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

View in a map
3932 Highway 16 W, Smithers, BC, V0J2N0
  • Place, Bulkley Valley Museum
    ‪3 min walk‬
  • Place, Smithers Golf & Country Club
    ‪2 min drive‬
  • Place, Ski Smithers
    ‪3 min drive‬
  • Airport, Smithers, BC (YYD-Smithers Regional)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(22 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

7.6 out of 10
Good
(24 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Sandman Inn Smithers

Hotel in Smithers with a fitness center and a restaurant
This hotel features a restaurant, a fitness center, and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, a computer station, express check-out, and free newspapers are onsite.
Sandman Inn Smithers offers 35 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Sandman Inn Smithers. During your stay, you're just a quick walk from Bulkley Valley Museum. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy a bite to eat at the coffee shop
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute walk from Bulkley Valley Museum and 5 minutes by foot from Heritage Park
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. The business-friendly Sandman Inn Smithers also features a fitness center, complimentary newspapers in the lobby, and a fireplace in the lobby. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Smithers hotel.

Tim Hortons - This coffee shop serves breakfast, lunch, and light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • A restaurant

Restaurants on site

  • Tim Hortons

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Sandman Inn Smithers.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sandman Inn Smithers
Sandman Smithers
Smithers Sandman
Smithers Sandman Inn
Sandman Hotel Smithers
Sandman Inn Smithers Hotel
Sandman Inn Smithers Smithers
Sandman Inn Smithers Hotel Smithers

Sandman Inn Smithers Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 172 out of 550 reviews
Rating 8 - Good. 189 out of 550 reviews
Rating 6 - Okay. 116 out of 550 reviews
Rating 4 - Poor. 45 out of 550 reviews
Rating 2 - Terrible. 28 out of 550 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Veronica

Liked: Cleanliness, staff & service
The room was supposed to be a queen size bed but we only got a double. Smallest room we have ever had. Service was great though
Stayed 1 night in Sep 2025

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities
Right beside Tim Hortons
Stayed 1 night in Sep 2025

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great and convenient stop.
Stayed 1 night in Sep 2025

10/10 Excellent

arlene

Travelled with partner
This property is not for people with disabilities. They do not have the required disability entrance which is the law. Nor do they mention on their website that it is not disability friendly. They need to update their entrance that is required under the disability act
Stayed 1 night in Sep 2025

10/10 Excellent

Terrance

Stayed 1 night in Aug 2025

6/10 Okay

Dennis

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Confusion reigns

The Front Desk was very curt and unknowledgeable. Thank Goodness for the housekeeping staff. The room really needed a deep clean. Mold in bathroom I left behind my phone charger. When we contacted them they had us in the wrong room number? They told us it was not there. Please be in mind there are only stairs no accessibility. Oh well I guess.
Stayed 2 nights in Aug 2025

8/10 Good

Harlan

Stayed 2 nights in Sep 2025

2/10 Terrible

Wilfred, Massett

Stayed 2 nights in Aug 2025

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Amy

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was filthy. Floors had not been vacuumed for so long I had to keep my shoes on. Bathroom had not been cleaned and had no toilet paper. The front desk closes at a certain hour so I had to go to another guest and get toilet paper. If that wasn’t bad enough at 6 am the power went out in my room…also no one around to fix this issue
Stayed 1 night in Sep 2025

10/10 Excellent

Wlodzimierz

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room with all amenities that travellers might need. Friendly staff.
Stayed 1 night in Sep 2025

4/10 Poor

Leah

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Every towel was stained. The doors don’t close quietly, they require some force to shut, so it sounds like slamming doors all night. Staff were knocking on my door at 8am asking if I was still here, then another staff member knocked on the door at 10am to ask if I dropped off my room key at the front desk. I informed that I did not and she showed me the key with my room number in her hand. Upon checkout I asked a lit the 8am knock and she said “it must have been housekeeping” and when I asked where the key to my room came from, she told me that they have extras in the event that a guest leaves for key in the room at check out, then the staff can open the door. She then told me that the key she brought to my room, was left on the front desk where anyone can grab it if they walked by.
Stayed 2 nights in Aug 2025

6/10 Okay

Julie

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Good location, friendly staff

Good location for walking into town (10 minute walk) or to the river. Very friendly and excellent staff. Lobby was clean and tidy, room overall was pretty clean, comfy beds, the carpet desperately needs either a good clean or replacing and there was a large stain on the seat of the chair in the room. Overall good stay and the price was right.
Stayed 2 nights in Aug 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Aug 2025

10/10 Excellent

Viola

Stayed 1 night in Aug 2025

8/10 Good

Zoe

Stayed 1 night in Aug 2025

4/10 Poor

Griffin

Stayed 2 nights in Aug 2025

8/10 Good

Coral

Liked: Cleanliness, staff & service, property conditions & facilities
1 bed for myself.
Stayed 1 night in Aug 2025

4/10 Poor

Carter

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were great, building is very old and dirty, bathroom fans don’t work, towels were dirty and stained when we arrived
Stayed 3 nights in Aug 2025

10/10 Excellent

Ronaldo

Stayed 1 night in Aug 2025

4/10 Poor

Charlene

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was very old and tired, basic surface cleaning had been done but not to a very good standard, no screen in window, curtains falling off, air conditioning and bathroom fan sounded like an airport, no ice machine working in facility on one of the hottest days of the season, had to park behind Tim Hortons, semi trucks idling on road outside hotel all night - our Sandman visits in other parts of Western Canada always included some kind of breakfast - not here, and to top it off no cleaning after first day stay just some towels and amenities drop off outside door in plastic bag - not worth $361.00 for 2 nights
Stayed 2 nights in Aug 2025

2/10 Terrible

Chantel

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Not a great start to our family vacation.

I stayed here once before and hoped it was a one off however I was wrong. The room was a pet friendly room however once I opened the door I got hit with a humid wet carpet stank. The carpet was very dirty and gross to walk on. The AC was not working properly so I had to open the window for the entire night to cool down the room.
Stayed 1 night in Aug 2025

8/10 Good

Hanne

Travelled with partner
Liked: Cleanliness, staff & service
Check in was lovely. Many stairs to front reception and no elevator. Parking is limited.
Stayed 1 night in Aug 2025

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Aug 2025