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4.8 out of 5

"The location is excellent and the all-round standards of the hotel are high. Beds are on the soft side (not good news for bad backs.) Buffet dinners o ... " More

By a verified traveller on Tue 18 Feb 2020

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Deluxe Room, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max
€213* Per night/room 1 May - 2 May

Premium Room, Terrace, Ocean View (Extra Bed, 2 Adults + 1 Child)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Terrace, Ocean View (Extra Bed 3 Adults + 1 Child)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Terrace, Ocean View (Extra Bed 2 Adults + 2 Children)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Room, Ocean View (Extra Bed, 3 Adults)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Garden View (Extra Bed, 2 Adults + 2 Children)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

During your stay at Tivoli la Caleta Resort, you're just a quick walk from El Duque Beach. Free WiFi in public areas, 3 outdoor pools and 4 restaurants are available.

  • Free Wi-Fi in some public areas
  • The 4 restaurants, poolside bar and 3 bars/lounges offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools or soak in the spa tub
  • Treat yourself to hot stone massages, body treatments or facials at Spa Anantara
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 5-minute walk from El Duque Beach and a 4-minute drive from Fañabé Beach
  • Cats and dogs welcome for a fee (restrictions apply)

Tivoli la Caleta Resort ratings based on 19 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Tivoli la Caleta Resort

Everyone (8) Couples (5) Family (3)
5 out of 5
The location is excellent and the all-round standards of the hotel are high. Beds are on the soft side (not good news for bad backs.) Buffet dinners offered poor first courses and rather basic main courses. I would go back on a B and B basis.

Posted by on 18 Feb 2020

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Comment from Hotel Management

10 Mar 2020 by Marketing Executive

Dear Guest, Thank you for choosing Sheraton La Caleta Resort & Spa for your holiday in Tenerife and for your kind review. We are delighted to know that you have enjoyed your stay with us and our guest service succeeded to meet your expectations. The location of the hotel is indeed truly convenient for every guests´ different needs. Nothing could please us more than having the opportunity to welcome you back. Kind regards, Yulia Altukhova

5 out of 5

Posted by on 27 May 2019

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5 out of 5
The staff always smiled and looked after you during our stay.

Posted by on 13 May 2019

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5 out of 5

Posted by on 23 Jan 2019

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Comment from Hotel Management

24 Jan 2019 by Marketing executive

Dear gest, First of all, we want to thank you for choosing Sheraton La Caleta Resort & Spa for your holiday in Tenerife as well as for your review following concerning recent stay. We hope that you have enjoyed your vacation with us and our services were able to meet your expectations. We cannot wait to welcome you back for another stay at Sheraton La Caleta Resort & Spa! Kind regards

5 out of 5
Great hotel and great staff.the hotel is in a fabolous location for beaches and nice strolls along the promenade.

Posted by on 14 Jan 2019

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Comment from Hotel Management

22 Jan 2019 by Marketing executive

Dear gest, First of all, thank you for staying at Sheraton La Caleta Resort & Spa as well as for taking your time to share a feedback with us. We are delighted to know that your expectations were met and thankful for your kind words with regards to our staff and location! We are looking forward to welcome you back at our hotel in the nearest future! Kind regards!

4 out of 5

Great Visit

Very nice hotel, friendly guests, great New Years celebration

Posted by , from london on 6 Feb 2017

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Comment from Hotel Management

13 Feb 2017 by Yulia Altukhova Marketing Executive

Dear Dan, Thank you for sharing you experience with us with regard to your recent stay at our hotel, Sheraton La Caleta Resort & Spa. We are happy that we have been able to live up to your expectations and provide you with a relaxing stay here in Tenerife. Furthermore, it pleases us that you enjoyed the Superhero New Year’s Eve celebration with us, it was truly a night to remember for us all. We look forward to having the opportunity of welcoming you back to our hotel in the near future. Kind regards, Yulia Altukhova Marketing Executive

5 out of 5

Excellent hotel....nearly perfect!

Generally the hotel is excellent. Located at the more upmarket end of accommodation from Playa...through Costa Adeje and then onto La Caleta. Rooms are of a high standard and very comfortable. Food (buffet breakfast) was fine with lots of choice and the option of adding any version of an egg to order at a chefs station!! My only criticism would be that the gym was a bit on the small side, but mainly the swimming pools!! Or to be more precise, just one! The nearest pool to the hotel building is heated and has a lot of tree cover surrounding it....therefore sun beds are at a premium! The 'main' pool which is much larger and located in more open space of the hotel has therefore most of the sun beds!! But this pool is NOT heated and is a saltwater pool. When my wife and I were there last week the weather was around 24/25 C and ideal for relaxing by the pool, however I never counted more than 4 or 5 people swimming at anytime. If the pool was heated I guarantee there would be a lot more people taking a dip. I know it would be costly for the hotel to install a sub level boiler but it would definitely benefit the guests!! My only other comment is that although FREE wi-fi works throughout the hotel, it's a bit clunky in that I had to log in continually as it never seemed to remember who I was. Perhaps the IT dept. could change the system to a 5 day pass??.....but more than glad that the Wifi worked even out at the pool area! Would definitely go back and would recommend to anyone!

Posted by , from Paisley, Scotland on 18 Dec 2016

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Comment from Hotel Management

13 Feb 2017 by Yulia Altukhova Marketing Executive

Dear Eric, We would truly like to thank you for having chosen to stay at Sheraton La Caleta Resort & Spa and for willing to share your review with us and future travelers. We are happy to read that you enjoyed the location of hotel which is indeed conveniently located in Costa Adeje at a short walking distance from the lively Fañabe and the picturesque fishermen’s village of La Caleta. We are pleased to read that our breakfast buffet met your expectations for which we are very proud that this continues to receive such positive feedback. We regret not having been able to live up to your every expectation however, we look forward to your return to the hotel in order to provide you with another truly relaxing stay. Kind regards, Yulia Altukhova Marketing Executive

5 out of 5

Fantastic Sheraton holiday

The Sheraton was excellent extremely comfortable room with private balcony with table and chairs on balcony Breakfast buffet sumptuous and can be seated outside and also evening buffet excellent range of food choices for everyone. We had a snack in the bar restaurant and it was also excellent We went to local restaurants which were also excellent Great availability of sun loungers and beautiful and tranquil hotel gardens We have been to the Sheraton several times and would highly recommend to all

Posted by on 22 Dec 2015

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5 out of 5

Restful post exam treat for one of my daughters

A really pleasant un stressful stay. Nothing was too much trouble for the staff. Would visit again

Posted by on 9 Aug 2015

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5 out of 5

Good for a short getaway

The room was amazing, it was quite spacious and clean. The hotel staff were polite and welcoming. The location was quite nice with an ocean front walk towards the back of the hotel. The only issues if I had to pick would be the food. For a Spanish location, there wasn't much veggie food available & the buffet was not so great. Would have been good to have a la carte options too since it was the only other restaurant around if you did not want to eat Japanese food. Also, the pool was not clean, found some coffee cups floating around in the shallow end one evening. Overall, it was still an excellent experience, for the 3 days we spent there.

Posted by on 24 Jun 2013

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About the Sheraton La Caleta Resort & Spa, Costa Adeje, Tenerife

Location C/la Enramada 9, Adeje, Tenerife 38670

Property Features

Tivoli la Caleta Resort offers its guests a full-service spa, 3 outdoor swimming pools, a spa tub, and a sauna. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. A 24-hour fitness centre, spa services, and a terrace are also featured at the luxury Tivoli la Caleta Resort. This 5-star Adeje resort is smoke free.

  • 284 guestrooms or units
  • 6 levels
  • 4 dining venues
  • 3 bars or lounges
  • Conference rooms
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 4
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: WiFi (surcharge) , High-speed internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Room Amenities

Tivoli la Caleta Resort offers 284 accommodations with a safe and complimentary dressing gowns. Rooms open to furnished balconies. Beds feature premium bedding. A pillow menu is available. Televisions come with satellite channels and pay-per-view films. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.

  • Private balcony (furnished)
  • Deep-soaking bath
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.

SEEN BEACH CLUB – This restaurant serves lunch and dinner.

YAKUZA by Olivier – This restaurant only serves dinner. Open daily.

GUILTY by Olivier – This restaurant only serves lunch. Open daily.

GUSTO RESTAURANT – This buffet restaurant only serves dinner. Open daily.

Breakfast – This buffet restaurant only serves breakfast. Open daily.

24-hour room service is available.

Nearby Activities

3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Bicycle rentals nearby
  • Golfing nearby

Spa Services

Spa Anantara has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Thai massage
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Pool access ramp on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 25 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, Eurocard, debit cards and cash.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • UnionPay
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Property is not currently implementing any guest safety measures
  • Water dispenser use by guests actively encouraged
  • Car not required
  • Staffed front desk
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13 to 32 per person
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Caleta
  • Sheraton La Caleta
  • Sheraton La Caleta Adeje
  • Sheraton La Caleta Resort
  • Sheraton La Caleta Resort Adeje
  • Adeje Sheraton
  • Sheraton Caleta Resort Costa Adeje Tenerife
  • Sheraton Adeje
  • Sheraton La Caleta Hotel Adeje
  • Sheraton La Caleta Resort & Spa Tenerife/Adeje
  • Sheraton La Caleta Resort And Spa
  • Sheraton Tenerife
  • Sheraton Caleta Resort Adeje
  • Sheraton Caleta Resort
  • Sheraton Caleta Adeje
  • Sheraton Caleta Resort Costa Tenerife
  • Sheraton Caleta Costa Adeje Tenerife
  • Sheraton Caleta Costa Tenerife
  • Sheraton La Caleta Resort Spa
  • La Caleta Tenerife
  • Sheraton La Caleta Resort & Spa Tenerife/Costa Adeje
  • Sheraton La Caleta Resort Spa Costa Adeje Tenerife

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.