Casa Santi H

3.0 star property

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Photo gallery for Casa Santi H

Deluxe Double Room
Superior Double Room
Pet-friendly

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
C. Del Progreso No.1, Tepoztlán, MOR, 62526
  • Place, El Tepozteco National Park
    ‪1 min walk‬
  • Place, Jardín Xolatlaco
    ‪4 min drive‬
  • Place, Artisan Market of Tepoztlán
    ‪5 min drive‬

Room options

Deluxe Double Room

8.0 out of 10
Very good
(2 reviews)
  • Mountain view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Park view
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room

  • Park view
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Casa Santi H

A rooftop terrace, tour/ticket assistance, and a garden are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include barbecue grills and a picnic area. Housekeeping is available once per stay.
Casa Santi H offers 4 shared accommodations with portable fans. Each accommodation is individually decorated. Beds feature premium bedding. This Tepoztlán hotel provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided once per stay.
During your stay at Casa Santi H, you'll be within walking distance of El Tepozteco National Park. You'll find features like free WiFi in public areas and free self parking, plus a rooftop terrace.
  • Free WiFi
  • Free self parking
  • Services include tour or ticket assistance and a virtual front desk
  • Just a 3-minute drive from El Tepozteco National Park and a few minutes from Jardín Xolatlaco
  • Cats and dogs welcome for a fee
As a guest of Casa Santi H, you'll find a rooftop terrace, barbecue grills, and tour/ticket assistance. WiFi is free in public spaces. Casa Santi H also features a garden, a picnic area, and a water dispenser. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Tepoztlán hotel.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Conveniences

  • Virtual front desk
  • Water dispenser

Guest services

  • Housekeeping (once per stay)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Individual decor
  • Portable fan
  • Shared accommodation

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; your host will greet you
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Duve mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, key retrieval

Pets

  • Pets: MXN 350 per pet, per stay
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 350 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information and key retrieval information. The host will greet guests on arrival. A virtual front desk provides assistance to guests. Guests are recommended to download the property's Duve mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Casa Santi H Hotel
Casa Santi H Tepoztlán
Casa Santi Tranquilo H
Casa Santi Puerto Dreams
Casa Santi H Hotel Tepoztlán

Casa Santi H Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 31 out of 62 reviews
Rating 8 - Good. 18 out of 62 reviews
Rating 6 - Okay. 6 out of 62 reviews
Rating 4 - Poor. 3 out of 62 reviews
Rating 2 - Terrible. 4 out of 62 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Taylor

Stayed 1 night in Apr 2025

8/10 Good

Luis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Madlen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, Fabiola muy amable y siempre respondía en whats. La estancia fue muy tranquila y el roof está deli para pasar una mañana soleada Lo recomendamos mucho si quieren una estancia tranquila y desconectarse un rato
Stayed 2 nights in Sep 2024

8/10 Good

Antonieta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023

4/10 Poor

JUAN JULIAN JAIMES

Stayed 1 night in Sep 2023

2/10 Terrible

Maria

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Katrina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property! Just like the pictures. I absolutely LOVED all the windows and natural light. We got the bigger room, that’s in the corner so there was more privacy, I noticed the 2 other rooms windows kind of face out to the yard and you would have to keep your curtains drawn the whole time for privacy. We didn’t have a car so we had to rely on Adrian to call us a taxi to get into town (10 mins. ~60-100 pesos). We did walk back once and we got to check out a lot of shops between the hotel and the downtown we would have otherwise missed. I recommend befriending your Uber from the airport and making a deal to bring you back to Mexico City/ negotiate a price, bc it’s 1.5 hour drive and Uber doesn’t work out there… There’s also a couple friendly cats and dogs on property :)
Stayed 2 nights in Oct 2022

10/10 Excellent

Nathalio, San Felipe del Agua

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is a beautiful, secluded site. A bit difficult to find but well worth the effort. Beautiful terrace with the noise of the river running nearby. The lady who greeted us and showed us around was very polite and helpful.
Stayed 1 night in Oct 2022

10/10 Excellent

Arturo

Liked: Staff & service, amenities, property conditions & facilities
Espacio muy agradable y cómodo. La única desventaja, quizás, es que si queda algo retirado del centro de Tepoztlán.
Stayed 1 night in Jul 2022

10/10 Excellent

Hilda

Stayed 1 night in Feb 2022

8/10 Good

Juan Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Una muy buena alternativa. Destacaría la recepción calida de Valentino quien estuvo al pendiente de nuestra estancia con una gran actitud de servicio
Stayed 1 night in Aug 2025

8/10 Good

Fernando Gabriel

Stayed 2 nights in Jun 2025

10/10 Excellent

Mónica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo recomiendo muchísimo es un lugar muy bonito, está muy tranquilo se puedo dormir a gusto 10/10😌
Stayed 1 night in Jun 2025

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugae
Stayed 2 nights in Apr 2025

10/10 Excellent

Rodrigo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2025

8/10 Good

juan carlos

Stayed 1 night in Feb 2025

6/10 Okay

Alejandro

Travelled with partner
Básico el lugar, si hay alberca pero sucia sin mantenimiento. No tiene aire acondicionado , solo ventilador. Los baños no tienen puertas No le dan mantenimiento a las regaderas, muy pocos orificios permitían el flujo del agua.
Stayed 1 night in Feb 2025

10/10 Excellent

Candy

Liked: Cleanliness, staff & service, property conditions & facilities
Perfecto
Stayed 1 night in Jul 2024

10/10 Excellent

Mariela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es mi segunda vez aquí y todo muy bien, muy recomendable
Stayed 2 nights in Oct 2024

10/10 Excellent

Arlethe

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increible lugar, me encantó el servicio y que es petfriendly, tiene una vista maravillosa y la estancia es muu acogedora.
Stayed 2 nights in Jul 2024

6/10 Okay

Andes de

Disliked: Property conditions & facilities
Se veia mas padre en la fotos y siento que hay opciones que luego me entere que son mejores en calidad precio. La alberca no estaba en función y batallé con el agua caliente. Fuera de eso la habitación se veia limpia.
Stayed 2 nights in Sep 2024

8/10 Good

DAVID ALEJANDRO

Stayed 2 nights in Aug 2024

10/10 Excellent

Claudia Cecilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 6 nights in Jul 2024

10/10 Excellent

Isaac

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy bien
Stayed 1 night in Jul 2024