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Mocca Hotels

3.5 star property

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Photo gallery for Mocca Hotels

Garden view
Free daily full breakfast
Restaurant
Standard Double Room, Garden View
Pool

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Paseo Citlalli 20 BIS, Barrio San Miguel, Tepoztlán, MOR, 62520
  • Place, El Tepozteco National Park
    ‪1 min walk‬
  • Place, Experiencia Tepoztlan Language School
    ‪7 min walk‬
  • Place, Artisan Market of Tepoztlán
    ‪10 min walk‬

Room options

View all photos for Standard Double Room, Garden View

Standard Double Room, Garden View

Standard Double Room, Garden View

  • Garden view
  • Sleeps 2
  • 1 King Bed and 1 Single Futon

View all photos for Superior Double Room, Tower

Premium bedding, in-room safe, blackout curtains, soundproofing

Superior Double Room, Tower

  • Garden view
  • Sleeps 4
  • 1 King Bed

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Restaurant
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  • Pool
  • Hot tub
  • Spa
  • Kids’ pool
4.0 out of 5, Very good, 469 reviews
The price is €83
includes taxes & fees
8 Mar - 9 Mar
Hotel Las Puertas de Tepoztlan

About this property

Mocca Hotels

Along with a restaurant, this hotel has a bar/lounge and a coffee shop/cafe. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, spa services, a business center, and a 24-hour front desk are onsite.
Mocca Hotels offers 11 accommodations with safes and ceiling fans. Beds feature premium bedding. 32-inch Smart televisions come with satellite channels and Netflix.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and sports massages.
During your stay at Mocca Hotels, you're just a quick walk from Experiencia Tepoztlan Language School. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Amenities include a front-desk safe, a business center, and 30 meeting rooms
  • 1.9 mi (3.1 km) from Tepozteco Pyramid and 4 mi (6.4 km) from El Tepozteco National Park
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business center and 30 meeting rooms. Spa services, a terrace, and tour/ticket assistance are also featured at Mocca Hotels. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Tepoztlán hotel.

Guests are served free full breakfast daily from 8:30 AM to 11:00 AM.
Mocca Hotels has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 8:30 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Pool

Family friendly

  • Living room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 30 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free extra futon
  • Premium bedding

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels
  • Netflix

Food and drink

  • Champagne service
  • Limited room service

More

  • Ceiling fan
  • Electrical adapters
  • Living room
  • Portable fan
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Mocca Hotels Hotel
Mocca Hotels Tepoztlán
Mocca Hotels Hotel Tepoztlán

Mocca Hotels Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 18 out of 24 reviews
Rating 8 - Good. 6 out of 24 reviews
Rating 6 - Okay. 0 out of 24 reviews
Rating 4 - Poor. 0 out of 24 reviews
Rating 2 - Terrible. 0 out of 24 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sergio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encantó el hotel, limpio, chiquito y excelente servicio.
Stayed 2 nights in Apr 2021

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming oasis of peace

Driving to this hotel was a little tricky, but from the moment we entered the gates, we were all amazed. Everything was clean, spotless, and perfectly zen. So many peaceful, intriguing details everywhere you looked. Much care was taken when this boutique hotel was created. The staff was equally perfect and pleasant. Basically, I must give this property my highest admiration. I hope to return soon.
Stayed 1 night in Nov 2020

8/10 Good

GUILLERMO RENE

Liked: Cleanliness, property conditions & facilities, room comfort

Bien.

Muy bien, sin embargo la polìtica que tienen el cobrar el descorche de botellas que ingresas a la habitaciòn no es muy lògica, tampoco es bueno que no cuenten con alguien que abra y cierre el portòn de la entrada del hotel y que sea el huesped el que lo haga, por ultimo considero importante que pongan caldera en la alberca y no solamente en el jacuzzi que està junto a la alberca.
Stayed 2 nights in Apr 2021

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy linda opción para pasar un fin de semana tranquilo.
Stayed 1 night in Mar 2021

10/10 Excellent

Fernando, Ciudad de México

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
El jardín nos pareció increíble, la terraza la disfrutamos en la noche y la habitación increíble
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

UBICACIÓN, ATENCIÓN, SERVICIO, LIMPIEZA, EXCELENTE

Stayed 2 nights in Nov 2020

8/10 Good

Diana, CDMX

Travelled with partner
Liked: Cleanliness, staff & service
Nos gusto la ubicación, muy tranquila la zona y se encuentra cerca de los principales lugares de interés. El personal muy amable y siempre dispuesto a ayudar, sin embargo, no estaba disponible el restaurante para comida/ cena y el estacionamiento es reducido.
Stayed 1 night in Sep 2020

10/10 Excellent

Alejandro Zoe

Stayed 1 night in Aug 2020

10/10 Excellent

Emilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super recomendado!

Excelente servicio y todos muy amables y atentos.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel, solo le faltan pequeños detalles para ser excelente, pero es bueno, bonito, cómodo, limpio y con buen servicio
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación, Habitaciones cómodas, ideal para venir en grupo.
Stayed 1 night in Jan 2020

10/10 Excellent

fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen servicio, excelente para descansar......

Stayed 2 nights in Dec 2019

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Intimo y excelente servicio del personal que labora
Stayed 2 nights in Dec 2019

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendable

el hotel muy lindo, muy bueno el desayuno y la ubicación nos quedo muy cómoda para el evento al que fuimos
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendable.

Le regalamos a mis papás este viaje de fin de semana y quedaron muy contentos con el excelente servicio del hotel además de la vista y de las habitaciones super limpias.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable lugar, excelente descanso, que es lo que buscamos, buen desayuno. no me gusto, que la alberca estaba muy fría el agua no fue posible utilizarla.
Stayed 2 nights in Nov 2019

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me gustaria un servicio de cocina 24hrs Y una conexion de internet mas rapida
Stayed 2 nights in Oct 2019

10/10 Excellent

ILIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amabilidad y comfort!

Todo el personal es muy amable. Se esmeran porque tú estancia sea placentera. El desayuno súper rico.
Stayed 2 nights in Jul 2019

10/10 Excellent

jose antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnifica Opcion

El hotel muy lindo y cómodo, el servicio brindado por el personal estuvo excelente con una grandisima atención y disponibilidad en todo momento, sin duda muy recomendable!!
Stayed 2 nights in Jul 2019