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Wellness Petfrendly El Secreto

Property class: 2.5

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Photo gallery for Wellness Petfrendly El Secreto

A clear swimming pool with lounge chairs and a pergola, surrounded by palm trees and a view of mountains.
A building with 'DONA JUANA' signage, stone walls, and a stone fountain.
A tent with a bed, a table with drinks, a tray with food, and a chair.
A hotel with a name sign, outdoor seating, and tents.
An outdoor dining area with a table set for two, a decorative vase with flowers, and a stone wall.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
cerrada de casahuates sn, Tepoztlan, MOR, 62525
  • Place, El Tepozteco National Park
    ‪1 min drive‬
  • Place, Experiencia Tepoztlan Language School
    ‪5 min drive‬
  • Place, Jardín Xolatlaco
    ‪5 min drive‬

Room options

View all photos for Deluxe Double Room, Mountain View

A room with two beds, a small bathroom, and a staircase leading to another level.

Deluxe Double Room, Mountain View

  • Mountain view
  • 11 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Romantic Tent, Mountain View

A tent with a bed, a table with drinks, a tray with food, and a chair.

Romantic Tent, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Room, Mountain View

A bedroom with a bed, a red curtain, a mirror, a bathroom with a sink, and a tiled floor.

Junior Room, Mountain View

  • Mountain view
  • 11 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Wellness Petfrendly El Secreto

Along with 2 outdoor pools, this hotel has a full-service spa and a restaurant. Self parking is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Wellness Petfrendly El Secreto offers 11 accommodations with complimentary bottled water and fans. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided daily.
2 outdoor swimming pools are on site.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
During your stay at Wellness Petfrendly El Secreto, you'll be within walking distance of El Tepozteco National Park. Features include free self parking, plus 2 outdoor pools and a full-service spa. Some of the pet-friendly amenities this property offers include food and water bowls and an off-leash area.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with massages, hydrotherapy, or body wraps at the spa
  • Amenities include a terrace and a communal living room
  • Just a 3-minute drive from El Tepozteco National Park and 8 minutes from Jardín Xolatlaco
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and an off-leash area
Wellness Petfrendly El Secreto offers its guests 2 outdoor swimming pools. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge.

Wellness Petfrendly El Secreto also features a terrace, a garden, and a communal living room. Self parking is free.

Smoking is allowed in designated areas at this Tepoztlán hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 9:00 AM to 1:00 PM.
Wellness Petfrendly El Secreto has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Free in-room WiFi has a 2-device limit

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to 1:00 PM for a fee: MXN 280 to 400 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Full-service spa

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Garden
  • In the mountains
  • Outdoor furniture
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Well-lit path to entrance

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Food and drink

  • Free bottled water
  • Meal delivery service

More

  • Fan
  • Window screens

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 12:30 PM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 250 per pet, per day (maximum MXN 750 per stay)
  • Food and water bowls and an off-leash area are available
  • Service animals are exempt from fees

Children and extra beds

  • Children 17 and younger are not allowed at this property. All guests older than 17 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 280 to 400 per person
  • Pet fee: MXN 250 per pet, per day (maximum MXN 750 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on January 1, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • For stays on 14 February, the total price shown includes a charge for a mandatory Valentine's Day gala dinner.
  • Children 17 years old and younger aren't allowed at this property.
  • Free in-room WiFi has a 2-device limit.

Wellness Petfrendly El Secreto Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 3 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 1 out of 5 reviews

9.4/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews