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Columbia River Hotel and Conference Center, an Ascend Collection Hotel

2.5 star property

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Photo gallery for Columbia River Hotel and Conference Center, an Ascend Collection Hotel

Lunch and dinner served, pool views
Property video
Property grounds
Desk, blackout curtains, iron/ironing board, free WiFi
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar

Explore the area

View in a map
3223 Bret Clodfelter Way, The Dalles, OR, 97058
  • Place, Columbia River Gorge
    ‪5 min walk‬
  • Place, The Dalles Dam Visitor Center
    ‪17 min walk‬
  • Place, Sunshine Mill Winery
    ‪2 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Balcony (Efficiency, Water View)

Suite, 2 Queen Beds, Non Smoking, Balcony (Efficiency, Water View)

Suite, 2 Queen Beds, Non Smoking, Balcony (Efficiency, Water View)

9.4 out of 10
Exceptional
(3 reviews)
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Suite, 1 King Bed, Non Smoking (Efficiency)

Suite, 1 King Bed, Non Smoking (Efficiency)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Pool View (Efficiency, Balcony)

Suite, 1 King Bed, Non Smoking, Pool View (Efficiency, Balcony)

Suite, 1 King Bed, Non Smoking, Pool View (Efficiency, Balcony)

8.0 out of 10
Very good
(4 reviews)
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Efficiency, Balcony, Water View)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible, Non Smoking (Efficiency, Balcony, Water View)

8.0 out of 10
Very good
(1 review)
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Efficiency, Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible, Non Smoking (Efficiency, Roll-In Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Efficiency, Accessible Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible, Non Smoking (Efficiency, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Efficiency)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking (Efficiency)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Columbia River Hotel and Conference Center, an Ascend Collection Hotel

Hotel with free parking, near The Dalles Dam Visitor Center
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite. Housekeeping is available on request.
Columbia River Hotel and Conference Center, an Ascend Collection Hotel offers 112 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium satellite television is provided. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This The Dalles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Columbia River Hotel and Conference Center, an Ascend Collection Hotel. During your stay, you're just a quick walk from Columbia River Gorge National Scenic Area. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy ocean views while dining at Portage Grill
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business center, meeting rooms, and conference space
  • Onsite recreation includes a gym and hiking/biking trails
  • Guests have good things to say about the accommodations for the cleanliness and overall comfort
  • 15 minutes by foot from The Dalles Dam Visitor Center and a 3-minute drive from Sunshine Mill Winery
  • Dogs welcome for a fee (restrictions apply)
Columbia River Hotel and Conference Center, an Ascend Collection Hotel offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 2964 square feet (275 square meters) and includes conference space. The business-friendly Columbia River Hotel and Conference Center, an Ascend Collection Hotel also features barbecue grills, a picnic area, and coffee/tea in a common area. Self parking is free. A complete renovation of Columbia River Hotel and Conference Center, an Ascend Collection Hotel was completed in January 2024.

This The Dalles hotel is smoke free.

Portage Grill - Overlooking the ocean and pool, this restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Full Bar, Beers on Tap. - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • RV/bus/lorry parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Full Bar, Beers on Tap.
  • Portage Grill

Things to do

  • Billiards/pool table
  • Gym
  • Hiking/biking trails
  • Seasonal outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 2,964 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Hardwood flooring in public areas
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Smooth flooring in public areas
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Fireplace in lobby
  • Renovated entire property - January 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED lighting

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 200.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in September.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Shilo Inn Suites Dalles
Shilo Inn Suites Hotel Dalles
Shilo Inn Suites Hotel The Dalles
Columbia River Hotel, Ascend Hotel Collection Hotel
Columbia River Hotel, Ascend Hotel Collection The Dalles
Columbia River Hotel, Ascend Hotel Collection Hotel The Dalles

Reviews

Columbia River Hotel and Conference Center, an Ascend Collection Hotel Reviews

8.4

Very good

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 147 out of 282 reviews
Rating 8 - Good. 72 out of 282 reviews
Rating 6 - Okay. 37 out of 282 reviews
Rating 4 - Poor. 19 out of 282 reviews
Rating 2 - Terrible. 7 out of 282 reviews

Reviews

6/10 Okay

Robert

Travelled with family
Disliked: Staff & service, property conditions & facilities

Lots of potential but...

Took 45 minutes to check in. They had a wedding party but clearly didn't staff it for the event. Went to eat at the restaurant and they said to check back in an hour and wouldn't take a name and number to let me know when a table was ready (also a staffing problem because the place wasn't full). The toilet didn't work half the time and the hot water on the shower didn't get hot. The grounds and pool were nice though.
Stayed 1 night in Jul 2025

2/10 Terrible

Traci

Stayed 1 night in Jul 2025

8/10 Good

steve

Our room had ants in it. When I told the desk clerk about it at check out her response was oh well they're in a lot of the rooms this building and the whole town of Dallas is built on sand and everyone has ants in the Dalles. I worked as a maintenance engineer for 20 years for a 300 bed hospital. We contracted a pest control company that did routine spraying all around the outside of the building and when there was some kind of a problem inside of the building, we called them and they came out and took care of it right away. There's no excuse for ants in your building, except for?????
Stayed 1 night in Jul 2025

4/10 Poor

Brittany

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend staying here. The hotel attempted some updates and improvements - but it falls short The rooms are not inviting or warm - the views are terrible (see photo). The rooms and hallway are noisy. The A/C is very loud even on low (see video) and if you then it of so you can sleep then the room gets warm and you still can’t sleep. The room is poorly lit as well. The layout of the hotel with the stairs is very poorly designed. The hotel want even fully booked and they have me a room as far as away from everything as possible and it wasn’t so I could have the nice view. They don’t appear to like to answer their front desk phone, as it rings for a while until you get a person. The staff wasn’t rude, but they also were not friendly. The outdoor hallways/stairwells are very dirty and smelly. The ice machine did not work and the door to the room hallways woodland not fully close - therefore losing the security aspect of the inside doors along with the need for a key - anyone could have gotten in. Also the sink faucet only turned all the way off if you forced it. And unfortunately my phone and watch did not charge during the night because the outlets in the lamp did not work. This was very annoying mainly for my watch not getting charged (my phone I can easily charge in the car.) I would not recommend staying here nor would I stay here again. For the price I expected much better and was very disappointed.
Room
Bathroom
View from room
Dirty stairwell
Stayed 1 night in Jul 2025

8/10 Good

Chris

Stayed 1 night in Jul 2025

8/10 Good

Aaron

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and the amenities the hotel provides are plentiful and appreciated. Warm and inviting lobby that seemed to be a place people enjoyed utilizing throughout the day. And even fresh baked chocolate chip cookies in the afternoons!
Stayed 1 night in Jul 2025

8/10 Good

Gayle Keller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, this stay was noisy due to the Columbia River dam right outside the hotel. Other than that, the stay was very nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Brett

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
View was nice of the dam. But the room and hall had a lingering cigarette smell, and the bathroom smelled like mildew. Id stay again if i had to but for the price you can find better.
Stayed 2 nights in Jul 2025

10/10 Excellent

Stacy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Its beautiful and the employees are all fantastic
Stayed 1 night in Jul 2025

10/10 Excellent

Nanette

Stayed 1 night in Jul 2025

10/10 Excellent

Heiko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very nice lobby, has a small restaurant and a coffee shop for easy breakfast
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Daryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room. Great view.
Stayed 1 night in Jun 2025

10/10 Excellent

Jayci

Stayed 3 nights in Jul 2025

6/10 Okay

Nancy

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Nothing was said about no elevator until we headed to our room on the second floor. We are in our 70’s and can’t lift luggage. Staff tried to help but she wasn’t much more help.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk person was great. Tried to have dinner because were traveling because of moving no minors alliwed past 9. Dumb rule.
Stayed 1 night in Jul 2025

6/10 Okay

Sara

Squeaky bed.
Stayed 2 nights in Jul 2025

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schön, ruhig, neu, sauber, Pool
Stayed 1 night in Jul 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Pamela

Travelled with family, Travelled with pets
bed was comfortable and room size very nice!
Stayed 2 nights in Jul 2025

4/10 Poor

MARY

Travelled with family
Disliked: Staff & service

Disappointing stay.

It was pretty disappointing. I called the day before to see if I could get early check in because we were going to a memorial. She said they were pretty understaffed and I understood. When we got there, we couldn’t check in early so I changed in the public bathroom. When we returned from the memorial at 4:30, we couldn’t get in our room because they were shortstaffed. We weren’t able to get into our room until 630 when we did the TV didn’t work. We also were unable to get two keys because they didn’t have enough keys to give us to. While the room was clean there just isn’t enough staff to keep this running smoothly.
Stayed 1 night in Jul 2025