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El Lago Waters Motel

3.0 star property

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Photo gallery for El Lago Waters Motel

Lake View Room | View from property
Interior entrance
Reception
View from property
Individually furnished, desk, iron/ironing board, WiFi

Reviews

4.8 out of 10

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
41 The Entrance Road, The Entrance, NSW, 2261
  • Place, Pelican Plaza
    ‪3 min walk‬
  • Place, Entrance Beach
    ‪7 min walk‬
  • Place, Blue Bay Beach
    ‪4 min drive‬

Room options

Family Room

  • Sleeps 4

View all photos for Executive Room

Executive Room | Living area

Executive Room

  • Partial lake view
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Single Bed

View all photos for Lake View Room

Individually furnished, desk, iron/ironing board, WiFi

Lake View Room

  • Lake view
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room

  • Sleeps 2

Executive Suite Double Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Super Executive Double Room

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Basic Room

Basic Room

Basic Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room with Pool View

Pool

Standard Room with Pool View

  • Sleeps 2

View all photos for Pool View Room

Individually furnished, desk, iron/ironing board, WiFi

Pool View Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sundeck Room

Individually furnished, desk, iron/ironing board, WiFi

Sundeck Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Executive Suite Double Room

  • Sleeps 3

View all photos for Sundeck Room

Individually furnished, desk, iron/ironing board, WiFi

Sundeck Room

  • Sleeps 3

View all photos for Executive Room

Individually furnished, desk, iron/ironing board, WiFi

Executive Room

  • Sleeps 3

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About this property

El Lago Waters Motel

Beach motel with seasonal outdoor pool, near Pelican Plaza
Guests at this beach motel will appreciate convenient onsite amenities such as a children's pool and barbecue grills. Housekeeping is available on request.
El Lago Waters Motel offers 39 air-conditioned accommodations with irons/ironing boards. These individually furnished accommodations have separate sitting areas and include desks. Digital television is provided. This The Entrance motel provides complimentary wired Internet access. Refrigerators and coffee/tea makers are provided. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
A children's pool and a seasonal outdoor pool are on site.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at El Lago Waters Motel. During your stay, you'll be connected to a shopping center, and just a quick walk from Pelican Plaza. Enjoy features like free wired internet, plus a rooftop terrace and dry cleaning service.
  • Free wired Internet
  • Take a swim in the seasonal outdoor pool
  • Amenities include a meeting room, conference space, and laundry facilities
  • Just a 4-minute walk from Pelican Plaza and a 3-minute drive from Blue Bay Beach
El Lago Waters Motel offers its guests a seasonal outdoor pool and a children's pool. Wired Internet is free in public spaces. A rooftop terrace, barbecue grills, and a vending machine are also featured at the family-friendly El Lago Waters Motel.

Smoking is allowed in designated areas at this 3-star The Entrance motel.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • Wheelchair-accessible parking available

Things to do

  • Arcade/game room
  • Children's pool
  • Seasonal outdoor pool
  • Water sports equipment

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On the bay
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • 58-cm TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 25.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property may place an authorization for 1 night's rate for any bookings where payment for the stay will be made on site instead of at the time of booking using the credit card submitted during the reservation process.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open October 15 and close April 30.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at El Lago Waters Motel.

Property is also known as

El Lago Resort
El Lago Waters
El Lago Waters Resort
El Lago Waters Resort The Entrance
El Lago Waters The Entrance
El Waters
Lago Waters Resort
El Lago Waters Hotel The Entrance
El Lago Waters Motel The Entrance
El Lago Waters Motel
El Lago Waters Motel Motel
El Lago Waters Motel The Entrance
El Lago Waters Motel Motel The Entrance

El Lago Waters Motel Reviews

Reviews

4.8
Rating 10 - Excellent. 6 out of 67 reviews
Rating 8 - Good. 9 out of 67 reviews
Rating 6 - Okay. 12 out of 67 reviews
Rating 4 - Poor. 14 out of 67 reviews
Rating 2 - Terrible. 26 out of 67 reviews

4.8/10

Cleanliness

5.4/10

Staff & service

4.2/10

Amenities

3.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Jamie

Disliked: Cleanliness, property conditions & facilities, room comfort
there was drug deals happening outside of the rooms, rowdy people staying there, the rooms weren’t clean properly the bed was uncomfortable and i wouldn’t let my dog stay there
Stayed 1 night in Nov 2025

6/10 Okay

Nathan

Travelled with family
Liked: Staff & service
Disliked: Amenities
The room was ok, the place was ok, nothing special or modern. We needed a place to stay for the night and it served its purpose, I wouldn't spend any longer there.
Stayed 1 night in Oct 2025

4/10 Poor

Eduardo

Disliked: Cleanliness, staff & service, property conditions & facilities
Try to avoid if possible, really run down and dirty hotel in an otherwise nice area.
Stayed 1 night in Nov 2025

4/10 Poor

Annastaice

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There was piles of rotten rubbish right next to the exit door at the car park. The outside photos on the website are old- the outside is not maintained at all. Our room had dead silverfish in the bath and dead bugs on the floor. The bed was broken and dipped down on the top right hand side. The door chain was missing- which made us feel very unsafe with the domestic violence that carried on until 3am in the morning. There was no tea or coffee in the rooms or spare blankets. Very over priced for the state of the place and its surroundings. I wish I could rate this higher as the staff were lovely on check in.
Stayed 1 night in Nov 2025

8/10 Good

Marinela

Liked: Cleanliness
Stayed 1 night in Oct 2025

4/10 Poor

Juan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property needs a proper urgent renovation. The location is fantastic but the maintenance of the building needs a lot of work, thank you very much
Stayed 1 night in Oct 2025

4/10 Poor

David

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is in a great location but is extremely run down. The TV didn’t pick up any channels. The receptionist delivered an aerial for us to instal ourselves! The cable tv did not work at all. The aircon leaked a stream of water & flooded the floor. The piping wasn’t connected. Reported this at 3pm & took until 9:30pm to be fixed several times. The reception ended up giving us the maintenance mobile number to deal with directly as she didn’t want to know about it. The maintenance guy was very nice but it was an inconvenience at that time of night to have someone in our room! No apology from reception offered at all. The room is very run down, holes in doors, needs painting and way too expensive for what it offered at over $300 per night! Overall very disappointed.
Stayed 1 night in Oct 2025

2/10 Terrible

Nathan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t use the pool. The reception staff was a bit rude and didn’t help with finding my room. We got to the room and no towels for the shower. The reception was closed at 5 on a Saturday, so we couldn’t ask them questions or get towels
Stayed 1 night in Oct 2025

6/10 Okay

Adam

Travelled with family
Liked: Staff & service
Stayed 1 night in Oct 2025

2/10 Terrible

chantell

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

DAVID

Travelled with family
Disliked: Cleanliness, staff & service
Air conditioning not functional, pool not operating (due to resealing), rooms not previously cleaned to any standards. "FAMILY ROOM" not safe, no safety screen on a third floor windows. Location is superb however.
Stayed 2 nights in Oct 2025

4/10 Poor

Joel

Disliked: Property conditions & facilities
Unfortunately, this is the worst property in the best spot. Personally, I wouldn't stay here unless you have to. Fortunately, it was an overnight stay on our way further south and nothing else was available. Not somewhere I would take my family but ok for a boys trip.
Stayed 1 night in Oct 2025

6/10 Okay

Anthony

Disliked: Property conditions & facilities
It's a quiet location but the property needs upgrading lots! There was work happening machinery going after 9pm however!!?
Stayed 1 night in Oct 2025

2/10 Terrible

Cathy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The photos of the property in the picture doesn’t look like that in person Staff using blower in car and bellowing up dust Room smells The pool under construction A bad smell coming out of the ac
Stayed 1 night in Oct 2025

2/10 Terrible

Carissa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crap. Nothing like advertised. Delapidated, unclean, suss activities with staff entering and leaving on electric scooters. Reception closed at 7pm and attendant seemed pissed off to be called to check us in. Even though we called ahead with arrival time. Was noisy, toilet seat broken. Shower far to hot with no water pressure in cold tap to adjust.
Stayed 1 night in Oct 2025

10/10 Excellent

Katie

Stayed 1 night in Sep 2025

4/10 Poor

Chloe

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Pool is out of service. As soon as we got into the room we had no power, had to go and get someone to reset the power box. Could not use the tv as the 2 remotes were for a complete different brand tv and would not change the Chanel. Supplied with 1 pillow. Went to reception to see if we could please get another pillow and a tv remote, was advised all rooms are full (even though there was hardly anyone there) so no pillow and they had to get maintenance for the tv. Both of which were not rectified. We have been here a few times before and it appears it sadly just keeps going down hill.
Stayed 2 nights in Sep 2025

8/10 Good

Karbela Fathul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No Remote control

The bed just soo comfort, firm and soft. However, AC is not working, no TV remote cannot control channel or even volume.
Stayed 1 night in Sep 2025

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Glyn

Liked: Cleanliness, staff & service, property conditions & facilities
A nice cheap place to stay
Stayed 1 night in Aug 2025

4/10 Poor

Christina

Stayed 2 nights in Jul 2025

10/10 Excellent

Sanjay

Stayed 1 night in Jul 2025

4/10 Poor

Robert

Disliked: Cleanliness
Stayed 1 night in Jun 2025

2/10 Terrible

Jekope

Disliked: Cleanliness, property conditions & facilities, room comfort

Not so good .

The location was good but not very clean , rubbish in the bathroom not taken out , aircon doesn’t work , balcony ver dirty with dust and leaves from trees , stains on carpet, tea mugs not clean and there was no cutlery in the room and parking behind building is very dark at night no lights there for guest coming back late at night.
Stayed 2 nights in Jun 2025

2/10 Terrible

Cassandra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very run down No staff at hotel or on duty
Stayed 1 night in May 2025