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Urban Donkey

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Photo gallery for Urban Donkey

Lobby sitting area
Twin Room
A modern bar area with red bar stools, a brick wall, and a view of the outdoors through large windows.
A modern interior with a staircase, a bar area, and a seating section.
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
11 Arkadioupoleos, Thessaloniki, 546 32
  • Place, Thessaloniki Port
    ‪10 min walk‬
  • Place, Tsimiski Street
    ‪13 min walk‬
  • Place, Aristotelous Square
    ‪15 min walk‬
  • Airport, Thessaloniki (SKG-Macedonia)
    ‪23 min drive‬

Room options

View all photos for Twin Room

Twin Room

Twin Room

9.0 out of 10
Wonderful
(10 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Ground Floor Budget Room

A hotel room with a bed, a seating area with chairs, a small table, a window with a view of greenery, and a wall-mounted light fixture.

Ground Floor Budget Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 5
  • 1 Double Bed, 1 Single Bunk Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Economy Single Room

A hotel room with a bed, a red chair, and a wall-mounted light fixture.

Economy Single Room

10.0 out of 10
Exceptional
(1 review)
  • 10 sq m
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

Similar properties

Budget Double Room
Esther Suites, Nilie Hospitality MGMT
Thessaloniki City Centre
  • Free Wi-Fi
  • Air-conditioning
  • Outdoor space
3.6 out of 5, Good, 24 reviews
The price is €53
includes taxes & fees
12 Jul - 13 Jul
Esther Suites, Nilie Hospitality MGMT

About this property

Urban Donkey

Along with coffee/tea in a common area, this smoke-free guesthouse has free WiFi in public areas and a reception hall. Housekeeping is available on request.
Urban Donkey offers 17 air-conditioned accommodations with hair dryers and complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on request.

Our customers tell us they can't get enough of the helpful staff at Urban Donkey. During your stay, you're just a quick walk from Church of Agioi Apostoloi. You'll find features like free WiFi in public areas.
  • Free WiFi
  • Amenities include an elevator, a terrace, and coffee/tea in a common area
  • 15 minutes by foot from Tsimiski Street and a 2-minute drive from Aristotelous Square
  • Dogs welcome for a fee
As a guest of Urban Donkey, you'll find a terrace, coffee/tea in a common area, and an elevator. WiFi is free in public spaces.

This 3-star Thessaloniki guesthouse is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (90 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 11:00 AM - 7:00 PM
Front desk staffed during limited hours
This property enforces quiet hours from 10:00 PM to 9:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • Pets: EUR 20 per pet, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.0 per day.
  • Cribs (infant beds) are available for EUR 15.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 20 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per day
  • Rollaway bed fee: EUR 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 11:00 AM - 7:00 PM.
Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 PM and 9:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Urban Donkey Guesthouse Thessaloniki
Urban Donkey Guesthouse
Urban Donkey Thessaloniki
Urban Donkey Guesthouse
Urban Donkey Thessaloniki
Urban Donkey Guesthouse Thessaloniki

Urban Donkey Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 83 out of 157 reviews
Rating 8 - Good. 51 out of 157 reviews
Rating 6 - Okay. 16 out of 157 reviews
Rating 4 - Poor. 2 out of 157 reviews
Rating 2 - Terrible. 5 out of 157 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, clean & friendly staff.
Stayed 3 nights in Jul 2024
Verified

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful and friendly
Stayed 6 nights in Apr 2025
Verified

10/10 Excellent

Kiley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the best area, but great place especially for the price!
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Yasemin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel with very tasteful decoration! Great hospitality! Highly recommended!
Stayed 3 nights in Aug 2022
Verified

10/10 Excellent

Demetrius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good city centre hotel. Clean.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities
Modern, clean, easy check-in. Staff super friendly and helpful!
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities
Just what we needed for an overnight visit to Thessaloniki.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Caterina

Liked: Cleanliness, staff & service, property conditions & facilities
Appreciated the hot drinks-making facilities.
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Omer

Liked: Cleanliness, staff & service, property conditions & facilities
When we visit the city, it was very hot and the air condititon in the room was just perfect! The staff was very helpful and our experience was just wonderful. I recommend Urban Monkey to everyone who looks for a great stay in the city.
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Omer

Liked: Cleanliness, staff & service, property conditions & facilities
It was our second time in Urban Donkey. Once again, everything was just perfect. Staff was very friendly. We definitely want to go back one day.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Nai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to down town
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Nai

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to down town
Stayed 1 night in Apr 2024
Verified

8/10 Good

benjamin

Liked: Staff & service, amenities, property conditions & facilities
Good rooms, longer walk from town centre but not bad on a scooter. Courtyard was nice but usage times are limited due to residential address.
Verified

10/10 Excellent

Narmeen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great ! Thank you
Stayed 2 nights in Feb 2023
Verified

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little Donkey done good

For the cost I thought this was excellent value. Wi-Fi very good, shower modern and good pressure. Plenty of free water and centrally located. Great job!
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Galin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple, nice and very clean.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Midi ana

Liked: Cleanliness, property conditions & facilities
Really loved my terrace room overlooking the ruins. They helped me taxis as well. You can walk to downtown but it has more of a neighborhood feel.
Stayed 3 nights in Nov 2023
Verified

8/10 Good

kemal

Liked: Cleanliness, property conditions & facilities, room comfort

Basic and clean option for a short stay

It is ok for a night, the rooms are clean, big and modern. There was a smell from the bathroom. Overall was good as expected.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Tugay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience

Everything was great, it was a very calm and modern place. This is my favorite anymore!
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Towels and water provided daily, which is great! Clean room, basement hallway stinks from the sewers, bed sheets changed when requested! Quiet area and surroundings, great for walks! Nicolas
Stayed 7 nights in May 2024
Verified

6/10 Okay

Bogdan

Liked: Cleanliness, staff & service, amenities
Basic place and a bit of outdated
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice and friendly place in Thessaloniki

Very nice and clean place, 10 minutes walk from the port. Very well maintained and designed. We had a lovely balcony to the street (that is pretty small and quiet). The communication with the staff was very pleasant and friendly. Would recommend the stay there for short stays. The price was terrific for the size of the room and the condition. The only downside is that the hotel has no elevator, so we had to take the suitcases 4 flours up.
Stayed 2 nights in Oct 2022
Verified

8/10 Good

Niko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Not soundproof. Very loud and parking was nonexistent.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Cleaning need to be improved
Stayed 2 nights in Oct 2024