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Comfort Inn

2.5 star property

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Photo gallery for Comfort Inn

Lobby sitting area
Exterior
Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)
Lobby sitting area
Free daily buffet breakfast

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
660 W. Arthur St., Thunder Bay, ON, P7E5R8
  • Place, Redwood Park
    ‪5 min drive‬
  • Place, Thunder Bay Regional Health Sciences Centre
    ‪5 min drive‬
  • Place, Intercity Shopping Centre
    ‪6 min drive‬
  • Airport, Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪18 min walk‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Top Floor)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 King Bed with Sofa bed, Non Smoking (Top Floor)

8.4 out of 10
Very good
(15 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

7.8 out of 10
Good
(11 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 3
  • 1 King Bed

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About this property

Comfort Inn

Hotel in Thunder Bay with free breakfast and a 24-hour business center
Along with a 24-hour business center, this smoke-free hotel has coffee/tea in a common area and dry cleaning. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite.
Comfort Inn offers 80 accommodations with complimentary newspapers and coffee/tea makers. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Comfort Inn. During your stay, you'll be close to Redwood Park. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include free lobby newspapers, a 24-hour business center, and a gift shop
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute drive from International Friendship Garden and a few minutes from Redwood Park
  • Cats and dogs welcome for a fee (restrictions apply)
Public spaces have free WiFi. There's an onsite 24-hour business center. Free breakfast is served daily. Barbecue grills, a vending machine, and gift shops/newsstands are also featured at the business-friendly Comfort Inn. Self parking is free.

This Thunder Bay hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Personal motorised watercraft
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 4 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel Thunder Bay
Comfort Inn Thunder Bay
Comfort Inn Hotel
Comfort Inn Thunder Bay
Comfort Inn Hotel Thunder Bay

Comfort Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 324 out of 1000 reviews
Rating 8 - Good. 327 out of 1000 reviews
Rating 6 - Okay. 175 out of 1000 reviews
Rating 4 - Poor. 94 out of 1000 reviews
Rating 2 - Terrible. 80 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Micheline

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Sep 2025

2/10 Terrible

Jason

Stayed 1 night in Sep 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2025

10/10 Excellent

Brett

Stayed 3 nights in Sep 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Nice room.
Stayed 4 nights in Sep 2025

4/10 Poor

Jermaine, Armstrong Station

Travelled with pets, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
It was a great start to the evening with the gentleman helping and being courteous with us. The place was nice, however the morning wasn’t so great with the other staff as she followed my girlfriend and cousin around when he came to visit before we had to leave that day. She made us feel very uncomfortable.
Stayed 2 nights in Sep 2025

6/10 Okay

Nadine, Springdale

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was just ok. Room was clean and bed was comfortable. Upon arrival a member of the front desk staff was behind the counter looking very unkept. Long, unruly hair which should have been neatly tied back. Not a very good impression to present to the public especially in the hospitality field! The carpets in the hallway were disgusting! Smelly and full of stains! The picture representing the hotel on Expedia was not what the exterior of the hotel looked like. Picture looked to be a modern hotel (Red & Grey in colour). Hotel was beige/pale yellow looking. I impressed with those aspects of the hotel.
Stayed 1 night in Sep 2025

6/10 Okay

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value. Clean and well managed.
Stayed 1 night in Sep 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay thank you
Stayed 2 nights in Sep 2025

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, good breakfast, wuiet
Stayed 1 night in Sep 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a quick trip did not Spend much time on property
Stayed 1 night in Sep 2025

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Esther

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room was newly renovated and very nice. It was clean, very comfortable, nice and quiet. Enjoyed the room. Didn’t like the parking area way at the back but we were able to park near the door. I would stay there again.
Stayed 3 nights in Sep 2025

6/10 Okay

Quentin, Calgary

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Older motel that is a bit run down, but it is clean and is comfortable
Stayed 3 nights in Sep 2025

6/10 Okay

Donald

Stayed 2 nights in Aug 2025

2/10 Terrible

Mykhaylo

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kris, Fernie

Stayed 1 night in Aug 2025

2/10 Terrible

Keaton

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is bedbugs
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Patricia, NORTH YORK

Stayed 1 night in Aug 2025

8/10 Good

Hamid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend
Stayed 1 night in Aug 2025

6/10 Okay

Paul

Disliked: Staff & service
room was dirty, tired.
Stayed 1 night in Aug 2025