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Hyatt House Thunder Bay

2.5 star property

Choose dates to view prices

Photo gallery for Hyatt House Thunder Bay

A swimming pool with lounge chairs, a changing room, and a reception area.
A modern hotel lobby with a bar area, seating arrangements, and a large painting on the wall.
A modern hotel lobby with a seating area, a dining space, and a kitchen area.
A modern kitchen with a built-in microwave, a dishwasher, and a large refrigerator. There is a dining area with a table and chairs.
A multi-story hotel with a modern facade, a parking lot, and several cars parked in front.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Air-conditioning

Explore the area

View in a map
1165 OLIVER ROAD, THUNDER BAY, ON, P7B 7A4
  • Place, Lakehead University
    ‪12 min walk‬
  • Place, Lakehead Wellness Path Labyrinth
    ‪2 min drive‬
  • Place, Thunder Bay Art Gallery
    ‪3 min drive‬
  • Airport, Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪5 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible Bathtub

A modern living room with a flat-screen TV, a sofa, an ottoman, a wooden cabinet, and a painting on the wall.

Suite, 1 Bedroom, Accessible Bathtub

  • 77 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

A modern living room with a flat-screen TV, a sofa, an ottoman, a wooden cabinet, and a painting on the wall.

Suite, 1 Bedroom

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

A modern living room with a flat-screen TV, a sofa, an ottoman, a wooden cabinet, and a painting on the wall.

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Den)

A hotel room with a bed, bedside tables, a desk, a chair, a TV, and a door leading to another room.

Room, 1 King Bed (Den)

10.0 out of 10
Exceptional
(16 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Den, High Floor)

A hotel room with a bed, bedside tables, a desk, a chair, a TV, and a door leading to another room.

Room, 1 King Bed (Den, High Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Multiple Beds (Den, High Floor)

A modern living room with a flat-screen TV, a sofa, an ottoman, a wooden cabinet, and a painting on the wall.

Room, Multiple Beds (Den, High Floor)

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (Den)

A modern living room with a flat-screen TV, a sofa, an ottoman, a wooden cabinet, and a painting on the wall.

Room, Multiple Beds (Den)

10.0 out of 10
Exceptional
(11 reviews)
  • 44 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Roll-in Shower

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

A modern living room with a flat-screen TV, a sofa, an ottoman, a wooden cabinet, and a painting on the wall.

Studio, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds

A modern living room with a flat-screen TV, a sofa, an ottoman, a wooden cabinet, and a painting on the wall.

Studio, Multiple Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 58 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Hyatt House Thunder Bay

An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, coffee/tea in a common area, and a meeting room.
Hyatt House Thunder Bay offers 129 accommodations with coffee/tea makers and blackout drapes/curtains. Accommodations have separate sitting areas and include desks and desk chairs. 55-inch LCD televisions come with cable channels. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
During your stay at Hyatt House Thunder Bay, you'll be within walking distance of Thunder Bay Regional Health Sciences Centre. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy American cuisine while dining at H Bar
  • Take a swim in the indoor pool
  • Amenities include a meeting room, a gift shop, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • Just a 2-minute drive from Thunder Bay Regional Health Sciences Centre and 8 minutes from Lake Superior
  • Dogs welcome for a fee
Hyatt House Thunder Bay offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

The business-friendly Hyatt House Thunder Bay also features gift shops/newsstands, coffee/tea in a common area, and laundry facilities. Self parking is free.

This Thunder Bay hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
H Bar - This restaurant specializes in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
H Market - This café specializes in American cuisine and serves light fare only. Open 24 hours. Open daily.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • H Bar
  • H Market

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Hyatt House Thunder Bay Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 143 out of 166 reviews
Rating 8 - Good. 14 out of 166 reviews
Rating 6 - Okay. 5 out of 166 reviews
Rating 4 - Poor. 3 out of 166 reviews
Rating 2 - Terrible. 1 out of 166 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nehemiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing the room was great and stuff were amzing would definitely be staying there again
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Laird

Liked: Cleanliness
Clean room, lobby and breakfast area.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, and the room was very nice. Really nice gym too.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, clean and comfortable. Staff is very nice and friendly.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful location, close to hospital, off Hwy 17, welcoming staff.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, lovely staff and the cookies upon check-in were amazing! My new favourite hotel in ThunderBay, I hope it stays this way..
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool gym room and lobby amenities all great
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was perfect for the two of us. Location was exactly where we needed to be on our travels. Lovely place.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sue

Breakfast was great! Better than we had expected!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Darrel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, rooms were modern and clean, Breakfast was excellent, as was the bar/pub meals and drinks. An excellent experience.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great gym and open 24 hrs! Pool larger than most new hotels
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is only 1 month old, and pristine as it should be. The rooms were comfortable and well laid out, the gym is better than most. The pool looked nice, simple but nice. The location is convenient for getting around Thunder Bay and the breakfast was a well stocked continental. This will be my go to hotel in Thunder Bay going forward.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel - lovely room and common spaces, staff were excellent. My only criticism was the $100 pet fee - much higher than expected as most hotels charge $25 to $40 - I was told this was because Hyatt is a higher end hotel (?)
Stayed 1 night in Apr 2026
Verified

8/10 Good

Feng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menu is so so. Regular coffee is empty when I go.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Gerald

Liked: Staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were so happy to stay here!! The staff really cared that we had an enjoyable stay. We were upgraded to a studio & it was brand new & so nicely arranged. It had everything we needed to rest after a long road trip. We felt so refreshed here! It was clean & comfortable. We felt it was a safe area too compared to other parts of town. The breakfast was awesome…we actually had a healthy meal with many options. If we had more time, we would’ve tried the pool & gym…it all looked very inviting. We would stay here again!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a suite with a kitchen - hotel is brand new however the initial post-construction cleaning in the room was insufficient. There was debris and spills on the floor. Otherwise, excellent.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jacqueline

Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Barry James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Carri-Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Robert

Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Helena

Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Darell

Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2026