Prince Arthur Waterfront Hotel & Suites

2.0 star property

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Photo gallery for Prince Arthur Waterfront Hotel & Suites

Reception
Breakfast, lunch and dinner served
Executive Suite, 2 Queen Beds, Lake View
Executive Suite, 2 Queen Beds, Lake View
Single Room, 1 Queen Bed, City View

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot tub
  • Gym
  • Bar

Explore the area

View in a map
17 North Cumberland Street, Thunder Bay, ON, P7A 4K8
  • Place, OLG Casino Thunder Bay
    ‪5 min walk‬
  • Place, Prince Arthur's Landing
    ‪7 min walk‬
  • Place, Magnus Theater
    ‪7 min walk‬
  • Airport, Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪11 min drive‬

Room options

Standard Room, 1 Double Bed, Lake View

7.8 out of 10
Good
(45 reviews)
  • Lake view
  • Sleeps 3
  • 1 Double Bed

Double Room, 2 Double Beds, Lake View

7.2 out of 10
Good
(33 reviews)
  • Lake view
  • Sleeps 4
  • 2 Double Beds

City Room, 1 Double Bed

7.2 out of 10
Good
(11 reviews)
  • City view
  • Sleeps 3
  • 1 Double Bed

City Double Room, 2 Double Beds

7.0 out of 10
Good
(72 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 2 Queen Beds, Lake View

7.6 out of 10
Good
(18 reviews)
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 Queen Bed, City View

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed

Luxury Suite, 1 Queen Bed, Hot Tub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Family Suite

  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds, City View

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Single Room, 1 Queen Bed, City View

  • City view
  • Sleeps 2
  • 1 Queen Bed

Single Room, 2 Queen Beds, City View

  • Sleeps 2
  • 2 Queen Beds

Single Room, 1 Queen Bed, Lake View

  • Lake view
  • Sleeps 2
  • 1 Queen Bed

Single Room, 2 Queen Beds, Lake View

  • Lake view
  • Sleeps 2
  • 2 Queen Beds

Similar properties

About this property

Prince Arthur Waterfront Hotel & Suites

Victorian hotel with a 24-hour fitness center and a 24-hour front desk
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a hot tub, and conference space. Change of towels is available on request.
Prince Arthur Waterfront Hotel & Suites offers 121 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Our customers tell us they can't get enough of the helpful staff at Prince Arthur Waterfront Hotel & Suites. During your stay, you're just a quick walk from Thunder Bay Tourist Pagoda. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include tour or ticket assistance, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym
  • Within a 10-minute walk of OLG Casino Thunder Bay and Magnus Theater
  • Cats and dogs welcome for a fee (restrictions apply)
Prince Arthur Waterfront Hotel & Suites offers its guests a children's pool, an indoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 10000 square feet (929 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Prince Arthur Waterfront Hotel & Suites. Free self parking is available.

This Victorian Thunder Bay hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:30 AM to 1:00 PM.
Portside Steak & Seafood - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 1:00 PM for a fee: CAD 10 to 20 for adults and CAD 10 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Portside Steak & Seafood

Things to do

  • 24-hour gym
  • Children's pool
  • Hot tub
  • Indoor pool

Family friendly

  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1911
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 15 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 4 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 10 to 20 for adults, and CAD 10 to 20 for children
  • Pet fee: CAD 15 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Prince Arthur Hotel
Prince Arthur Waterfront
Prince Arthur Waterfront Hotel
Prince Arthur Waterfront Hotel Thunder Bay
Prince Arthur Waterfront Thunder Bay
Prince Arthur Thunder Bay
Prince Arthur Waterfront Hotel & Suites Thunder Bay, Ontario
Prince Arthur Waterfront Hotel And Suites
Prince Arthur Waterfront Hotel & Suites Hotel
Prince Arthur Waterfront Hotel & Suites Thunder Bay
Prince Arthur Waterfront Hotel & Suites Hotel Thunder Bay

Prince Arthur Waterfront Hotel & Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 261 out of 1009 reviews
Rating 8 - Good. 295 out of 1009 reviews
Rating 6 - Okay. 196 out of 1009 reviews
Rating 4 - Poor. 138 out of 1009 reviews
Rating 2 - Terrible. 119 out of 1009 reviews

7.0/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

John, Geraldton

Liked: Cleanliness, staff & service, property conditions & facilities
Quaint, older style but clean and well managed.
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a fantastic room on the 5th floor looking over Port Arthur and the Mighty Lake Superior. Sun rise in morning was spectacular. Loved my room and stay
Stayed 2 nights in Sep 2025

6/10 Okay

Thomas

Liked: Staff & service
We were very impressed with the breakfast we received. I don’t travel a lot anymore so I by no means am speaking from a vast experience, but I might suggest that this was the best free breakfast I’ve ever experienced in all my travels. The building is old but grand, and perhaps the ownership has plans to make it great again. A couple of deficiencies in our particular room were as follows: 1. The light leaks around the door was way more than normal, which also meant hallway noise was significantly higher. 2. The bathroom vanity had only hot water. The tub was fine. The biggest problem for me was the smell of the room. The hotel is nonsmoking but you would think otherwise when entering our room. I think the carpet in our room was past due for change out, giving the whole room an old unappealing smell. The worst was when we got into our bed was that the bedding reaked of cigarette smoke! I would conclude that the people doing laundry were smoking while folding our sheets. We should have tried to get a different room, but at that point we had no confidence that other rooms were better. I don’t like to be a complainer, but smells are hard to get past. Many other features of the hotel were fine. Parking was good and free, room and overall security was good, check in was good staff was friendly etc. Just need to remodel some rooms and clamp down on the laundry staff. There’s no excuse for clean sheets to smell smoky.
Stayed 1 night in Sep 2025

8/10 Good

Josephine

Travelled with family
It was close for me and grandkids to walk from the marina as we went to “Wakethegiant”
Stayed 1 night in Sep 2025

4/10 Poor

John

the hotel is in the downtown core, so there are a fair bit of homeless (bums) in the area. The hotel is a solid historic building which is nice but it needs a reno. (big $$ i know). Bathrooms need a reno as do the hallways and entry doors. However it’s ok.
Stayed 1 night in Sep 2025

6/10 Okay

Rhetta

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid place
Stayed 1 night in Sep 2025

10/10 Excellent

Storm

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old building, great food & staff, fantastic view of Lake Superior!
Stayed 1 night in Sep 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities
It was just okie. Not to fancy not to cool.
Stayed 1 night in Aug 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Great service!
Stayed 1 night in Aug 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

8/10 Good

R

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Century-old property with some old-timey room features and some modern ones. Physical plant issues can’t be helped due to age, but on the whole it’s quite charming and well located for visiting the city. Downtown Port Arthur seems to be on the upswing lately.
Stayed 1 night in Sep 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a fabulous view of Sleeping Giant that you can enjoy during your complementary breakfasts.
Stayed 4 nights in Sep 2025

2/10 Terrible

Hussein

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My hotel room was dirty , bed sheets had stains and there was no toilet paper attached. Air conditioner making loud noises as its about to give out. The main lobby had a gentleman being verbally loud , cursing loudly. Overall worst stay I had
Stayed 2 nights in Sep 2025

6/10 Okay

nat

Travelled with pets
It was ok. There was no continental breakfast. The hotel restaurant prices were imo a bit high. I didn’t eat there. The room was big. I didn’t take a shower.
Stayed 1 night in Sep 2025

6/10 Okay

Kim

Liked: Room comfort

Historic building

The history of the hotel very interested. Everything looks old, outdated, but the room is comfortable and the view is nice. Staffs are friendly. There is hot tub and swimming pool, but we are too tired to use it
Stayed 1 night in Sep 2025

8/10 Good

Nancy

Stayed 1 night in Sep 2025

10/10 Excellent

Signe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hot tub, room has tons of space and maybe needs a table and another chair, didn't like the cheese on the nachos. Staff is awesome.
Stayed 1 night in Sep 2025

8/10 Good

LaMar

Stayed 2 nights in Sep 2025

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Amrindervir

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The shower was not even working, the room smell very bad, but the staff was very kind.
Stayed 1 night in Sep 2025

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were functional and okay.
Stayed 1 night in Jul 2025