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Quality Inn & Suites Thunder Bay Downtown

2.5 star property

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Photo gallery for Quality Inn & Suites Thunder Bay Downtown

View from property
Lobby
Standard Room, 1 Queen Bed, Non Smoking
Lobby
Free daily continental breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
61 Cumberland Street N, Thunder Bay, ON, P7A 4L7
  • Place, Thunder Bay Tourist Pagoda
    ‪3 min walk‬
  • Place, OLG Casino Thunder Bay
    ‪7 min walk‬
  • Place, Prince Arthur's Landing
    ‪8 min walk‬
  • Airport, Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn & Suites Thunder Bay Downtown

Hotel with free parking, 8-minute walk to Lake Superior
A 24-hour fitness center, a business center, and dry cleaning are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a lobby fireplace, and a front-desk safe are onsite. Housekeeping is available on request.
Quality Inn & Suites Thunder Bay Downtown offers 65 air-conditioned accommodations with safes and irons/ironing boards. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Quality Inn & Suites Thunder Bay Downtown. During your stay, you're just a quick walk from Lake Superior. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a business center, and a multilingual staff
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 5-minute walk from Thunder Bay Tourist Pagoda and 8 minutes by foot from Lake Superior
  • Pets welcome for a fee (restrictions apply)
Public spaces have free WiFi. There's an onsite business center. Free breakfast is available daily. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly Quality Inn & Suites Thunder Bay Downtown. Self parking is free.

Smoking is allowed in designated areas at this Thunder Bay hotel.

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Terrace

Accessibility

  • Lift (36 centimetre wide door)

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Midtown Inn Thunder Bay
Midtown Thunder Bay
Midtown Inn

Quality Inn & Suites Thunder Bay Downtown Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 475 out of 1091 reviews
Rating 8 - Good. 358 out of 1091 reviews
Rating 6 - Okay. 129 out of 1091 reviews
Rating 4 - Poor. 59 out of 1091 reviews
Rating 2 - Terrible. 70 out of 1091 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

2/10 Terrible

skyee

Travelled with partner
Disliked: Cleanliness, amenities
tried to scam us of our money when there was no damage to the room at all
Stayed 3 nights in Oct 2025

10/10 Excellent

Isabelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 1 night in Aug 2025

10/10 Excellent

Shima

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here last night and really enjoyed our stay. The room was very clean, the bed was comfortable, and the breakfast was awesome! I would definitely recommend this place for a great rest and a pleasant stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Jenn

Stayed 1 night in Oct 2025

10/10 Excellent

melinda

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2025

10/10 Excellent

Kevin

Stayed 1 night in Nov 2025

10/10 Excellent

Joey

Stayed 1 night in Nov 2025

6/10 Okay

Eric

Stayed 1 night in Oct 2025

10/10 Excellent

Morgan

Stayed 3 nights in Oct 2025

8/10 Good

Morgan

Liked: Cleanliness, amenities, property conditions & facilities
Clean. Friendly. Good breakfast.
Stayed 6 nights in Oct 2025

10/10 Excellent

Conrad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff
Stayed 2 nights in Oct 2025

8/10 Good

Derek

Liked: Cleanliness, staff & service, amenities
Front desk staff was helpful and relatively quick. Our room was clean but quite small. Bed was very comfortable. Also poor ventilation in the bathroom.
Stayed 1 night in Oct 2025

10/10 Excellent

Ben

Liked: Cleanliness, property conditions & facilities
Room was clean and comfortable, excellent breakfast, good coffee machine. Popcorn was a great touch and friendly front desk staff. Perfect location and good parking locked at 11pm until 6am. We will be returning our next visit in Thunder Bay
Stayed 1 night in Oct 2025

8/10 Good

Jodi Samantha

Travelled with partner
Liked: Cleanliness, amenities
The room was clean, but the mattress protector was like sleeping on plastic sheets. Warmer blankets would be nice.
Stayed 1 night in Oct 2025

4/10 Poor

Kathrin

Disliked: Amenities, property conditions & facilities
This hotel was lacking everywhere. The heat wasn’t working properly, lots of things that needed renovation and attention. The whole hotel felt neglected
Stayed 1 night in Oct 2025

10/10 Excellent

melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Carol Lynn

Liked: Staff & service
The room was pretty clean , but we weren’t able to regulate the heat and it was cold .
Stayed 1 night in Oct 2025

4/10 Poor

PIOTR

Travelled with family
Liked: Cleanliness
...
Stayed 1 night in Oct 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were amazing and very helpful. Service at check in and check out was very quick and professional. The breakfast food was limited and not the best I’ve had. The coffee was great!
Stayed 1 night in Oct 2025

8/10 Good

Byron

Travelled with family
Liked: Cleanliness
Window bed had view of TV blocked by a pillar. Now that's a tough work-around!
Stayed 1 night in Oct 2025

10/10 Excellent

Aditya

Liked: Cleanliness, amenities, property conditions & facilities
Good rooms, good breakfast, parking right in front across the street.
Stayed 1 night in Oct 2025

10/10 Excellent

Jenn

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Newly remodeled, nice staff, central location. Two parking lots, one is gated and locked from 11pm-7pm which is nice.
Stayed 2 nights in Oct 2025

6/10 Okay

Dianne

Travelled with pets, Travelled with partner
Location felt dodgey. Parking was limited and very tight spaces. Hot breakfast items were cold. Bagels were stale.
Stayed 1 night in Oct 2025

4/10 Poor

Cynda

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I question if this is a Best Western Anymore - no longer Best Western signage on property. I would say do not stay here, the room we received was not at all like is shown on line. The breakfast was NOT good - sausage and eggs were pretty much inedible. Your car needs to be locked up with a 6 foot security gate around the lot if that tells you anything about this property. Definitely not worth what we paid. Keep Looking!!
Stayed 2 nights in Oct 2025

2/10 Terrible

Debbie

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Drugs and homelessness all around... very sad, indeed. I feared for my safety when I took the dog out. They're going to have to use more than retro wallpaper to fix this baby.
Stayed 1 night in Sep 2025