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TownePlace Suites by Marriott Thunder Bay

3.0 star property

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Photo gallery for TownePlace Suites by Marriott Thunder Bay

Full-sized fridge, microwave, stovetop, dishwasher
Property amenity
Indoor pool
Studio, 2 Queen Beds, Non Smoking
BBQ/picnic Area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Kitchen
  • Pool
  • Laundry
  • Gym

Explore the area

View in a map
550 Harbour Expressway, Thunder Bay, ON, P7B 6P4
  • Place, Intercity Shopping Centre
    ‪15 min walk‬
  • Place, Lakehead University
    ‪17 min walk‬
  • Place, Thunder Bay Regional Health Sciences Centre
    ‪4 min drive‬
  • Airport, Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪6 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Studio, 1 King Bed with Sofa bed, Non Smoking

Studio, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(20 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

TownePlace Suites by Marriott Thunder Bay

Hotel in Thunder Bay with free breakfast and a 24-hour fitness center
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a hot tub, and coffee/tea in a common area. Housekeeping is available on request.
TownePlace Suites by Marriott Thunder Bay offers 148 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

This Thunder Bay hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

Our customers tell us they can't get enough of the helpful staff at TownePlace Suites by Marriott Thunder Bay. During your stay, you'll be within walking distance of Thunder Bay Art Gallery. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front-desk safe, a 24-hour business center, and 3 meeting rooms
  • Onsite recreation includes a 24-hour gym
  • 11 minutes by foot from Thunder Bay Art Gallery and a 2-minute drive from Lakehead University
  • Pets welcome for a fee
TownePlace Suites by Marriott Thunder Bay offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 3 meeting rooms. Event space at this hotel measures 2150 square feet (194 square meters) and includes conference space. A library, a terrace, and barbecue grills are also featured at TownePlace Suites by Marriott Thunder Bay. Self parking is free.

This 3-star Thunder Bay hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2,150 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2014
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 10.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 10.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Towneplace Suites Aparthotel Thunder Bay
Marriott's TownePlace Suites Thunder Bay Aparthotel
TownePlace Suites Thunder Bay Ontario
TownePlace Suites Marriott Thunder Bay Aparthotel
TownePlace Suites Marriott Thunder Bay
Aparthotel TownePlace Suites by Marriott Thunder Bay Thunder Bay
Thunder Bay TownePlace Suites by Marriott Thunder Bay Aparthotel
Aparthotel TownePlace Suites by Marriott Thunder Bay
TownePlace Suites by Marriott Thunder Bay Thunder Bay
Towneplace Suites Thunder Bay
Marriott's TownePlace Suites Thunder Bay
TownePlace Suites Marriott Aparthotel
TownePlace Suites Marriott
TownePlace Suites by Marriott Thunder Bay Hotel
TownePlace Suites by Marriott Thunder Bay Thunder Bay
TownePlace Suites by Marriott Thunder Bay Hotel Thunder Bay

TownePlace Suites by Marriott Thunder Bay Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 490 out of 829 reviews
Rating 8 - Good. 226 out of 829 reviews
Rating 6 - Okay. 69 out of 829 reviews
Rating 4 - Poor. 28 out of 829 reviews
Rating 2 - Terrible. 16 out of 829 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

BRUCE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Kevin

Stayed 1 night in Jul 2025

6/10 Okay

Cheryllyn

Travelled with family
Stayed 2 nights in Jul 2025

10/10 Excellent

Andre

Stayed 1 night in Jul 2025

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A+++ Will stay here again.
Stayed 5 nights in Jul 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. Hotel was very clean and the morning breakfast was fantastic.
Stayed 3 nights in Jul 2025

8/10 Good

Marion, Peoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Omar, the front desk staff member was ver friendly and helpful. He offered places to see in Thunder Bay and made restaurant suggestions. He made us feel very welcome. The hotel was nice, but the public areas and hallways could use a good cleaning. The room was clean, large and had a full size frig, which was nice. Linens were fairly plush. Bathroom was large.
Stayed 2 nights in Jul 2025

10/10 Excellent

laura, Geraldton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Daria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice property in Thunder Bay

We enjoyed our stay at the Marriott TownePlace Suites. The location was close to restaurants and hotels at the waterfront. The bed was comfortable and the room had more storage than I had ever seen, even in a suite. It had a full kitchen as well. The only downsides were the very poor quality of the pillows, and trying to avoid the big potholes driving into the parking lot.
Stayed 2 nights in Jul 2025

8/10 Good

BALAMURUGAN

Travelled with family
Liked: Cleanliness, amenities
All good
Stayed 3 nights in Jul 2025

10/10 Excellent

Conrad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place but sadly didn’t make my check in time as me ride broke down on the expressway outside of Thunder Bay
Stayed 1 night in Jul 2025

8/10 Good

Carol

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were wonderful and breakfast was great. It was so convenient to have a full kitchen. I would have given 5 stars, but for some reason housekeeping forgot to make up our room one day.
Stayed 5 nights in Jun 2025

8/10 Good

Joel

Stayed 1 night in Jul 2025

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel for families.
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lucas helped me check in and was super friendly, let us know all the details of the hotel like when breakfast was and where everything was located and even gave us great recommendations for local restaurants in the area.
Stayed 3 nights in Jul 2025

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and our room were clean. The breakfast had a great selection of foods in the morning.
Stayed 5 nights in Jun 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice spot to stay!
Stayed 1 night in Jun 2025

6/10 Okay

G. Alex

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Carmela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly. A little expensive for what you are getting.
Stayed 2 nights in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

lukasz, Mississauga

Stayed 1 night in Jun 2025

10/10 Excellent

Connie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, except for a one minor issue. The coffee pot in our room had no lid, but staff were very attentive to this issue. 24/7 coffee in the breakfast room was wonderful! Early breakfast at 6:30am. Breakfast was amazing! Rooms were very clean and very comfy beds. Hotel is super clean. A special shout out to Pritish who went above and beyond in guest services. He really made us feel very welcome. Overall this place deserves 5 stars in every category!! Would stay here most definitely if ever in Thunder Bay again!! By far the best hotel stay of our road trip.
Stayed 2 nights in Jun 2025

6/10 Okay

Chanequa

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Grimy and Delightful

When I checked in, the front desk attendant Omar was enthusiastic and very welcoming. Our room was clean, or so I thought. Upon entering the restroom in the morning and getting ready for a shower, my eyes zoomed into every corner and crevice of the shower stall and to my dismay, there was black and pink looking mold. It was built up all along the base of the glass door to enter the shower. I let the new attendant know and she seemed confused and stated she would get someone to come look. I was annoyed but I waited from 10-4pm and no one came. I went back and the evening attendant sent someone within 20 minutes. It was cleaned thoroughly! Breakfast was good, much variety and the hotel is mostly quiet unless you are near an elevator. Lastly, I tried to contact Hotels for support but the app was blocking me from typing.
mold
outside shower stall
Inside shower stall
Under soap holder
Stayed 2 nights in Jun 2025

6/10 Okay

Dennis

Liked: Staff & service
Bedside lights and power outlets not working Large hotel with long corridors Great breakfast room selection of food items
Stayed 1 night in Jun 2025

4/10 Poor

Dawn

Disliked: Cleanliness, property conditions & facilities, room comfort

Run down. Expect better from the Marriott brand

The first room they gave us was not cleaned. There were dirty towels in the bathroom and food left in the cupboard and it smelled like stale turmeric. The dining table had a chair with a broken seat. I moved the chair and the seat fell off! We made them give us a different room and it was marginally better. Very run down and worn. I expect so much better from a Marriott. The sitting chair was so worn and dirty we didn’t even use it. We took the sheet off one of the beds and laid it on the floor to put our suitcases on. It was just nasty. I would avoid staying in Thunder Bay all together. And the room was expensive!!
Dirty towels in the bathroom
The chair was so dirty we didn’t even use it
Mold under the windows
Worn and dirty chair
Stayed 2 nights in Jun 2025