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Superior Inn Hotel and Conference Centre Thunder Bay

3.0 star property

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Photo gallery for Superior Inn Hotel and Conference Centre Thunder Bay

Indoor pool
Breakfast area
Desk, laptop workspace, blackout curtains, iron/ironing board
Bar (on property)
Hallway

Reviews

6.8 out of 10

Popular amenities

  • Hot tub
  • Bar
  • Pet-friendly

Explore the area

View in a map
555 Arthur St W, Thunder Bay, ON, P7E 5R5
  • Place, Redwood Park
    ‪6 min drive‬
  • Place, Thunder Bay Regional Health Sciences Centre
    ‪7 min drive‬
  • Place, International Friendship Garden
    ‪8 min drive‬
  • Airport, Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Bathtub, Pool View

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Bathtub, Pool View

  • 26 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Business Room, Multiple Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Business Room, Multiple Beds

  • 28 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds, Poolside

Desk, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 2 Queen Beds, Poolside

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool View

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Pool View

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 5
  • 2 Queen Beds

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About this property

Superior Inn Hotel and Conference Centre Thunder Bay

Family-friendly hotel with a fitness center and a 24-hour front desk
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a hot tub are onsite. Change of towels is available on request.
Superior Inn Hotel and Conference Centre Thunder Bay offers 181 accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a waterslide and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Superior Inn Hotel and Conference Centre Thunder Bay. During your stay, you'll be close to Redwood Park. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking, extended parking, and RV/bus/truck parking
  • Enjoy a bite to eat at Lake and Spruce, a family restaurant with pool views
  • Splash around at the waterslide or swim in the indoor pool
  • Services include a porter, luggage storage, and wedding services
  • Onsite recreation includes a gym
  • Just a 5-minute drive from Lake Superior and a few minutes from International Friendship Garden
  • Pets welcome for a fee (restrictions apply)
Superior Inn Hotel and Conference Centre Thunder Bay offers its guests a children's pool, an indoor pool, a waterslide, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 15070 square feet (1400 square meters) and includes a conference center. A fitness center, a vending machine, and multilingual staff are also featured at the family-friendly Superior Inn Hotel and Conference Centre Thunder Bay. Free self parking is available.

This 3-star Thunder Bay hotel is smoke free.

Lake and Spruce - Overlooking the pool, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lake and Spruce

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Waterslide

Family friendly

  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference centre (15,070 square foot of space)
  • Meeting rooms

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 85.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Children's pool
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per accommodation (varies based on length of stay)
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: CAD 85.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Victoria Inn Hotel Thunder Bay
Victoria Thunder Bay
Victoria Inn Hotel Convention Centre Thunder Bay
Victoria Inn Hotel Convention Centre
Superior Conference Thunder
Victoria Inn Hotel Convention Centre
Superior Inn Hotel Conference Centre Thunder Bay
Superior Inn Hotel and Conference Centre Thunder Bay Hotel
Superior Inn Hotel and Conference Centre Thunder Bay Thunder Bay

Superior Inn Hotel and Conference Centre Thunder Bay Reviews

Reviews

6.8
Rating 10 - Excellent. 286 out of 1009 reviews
Rating 8 - Good. 231 out of 1009 reviews
Rating 6 - Okay. 207 out of 1009 reviews
Rating 4 - Poor. 127 out of 1009 reviews
Rating 2 - Terrible. 158 out of 1009 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Alicia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Run down

Carpet sticky and stained, hair in bed, air conditioner did not work and fan sounded like an airplane
Stayed 1 night in Sep 2025

10/10 Excellent

ALANA

Liked: Cleanliness, staff & service, property conditions & facilities
Good stuff!
Stayed 2 nights in Sep 2025

10/10 Excellent

ALANA

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 1 night in Sep 2025

10/10 Excellent

Lolita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool
Stayed 1 night in Sep 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay with my family.
Stayed 2 nights in Aug 2025

10/10 Excellent

Manpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly and clean
Stayed 1 night in Sep 2025

6/10 Okay

Anthony Paul

Stayed 1 night in Sep 2025

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, amenities
You need new pillows badly.
Stayed 1 night in Sep 2025

10/10 Excellent

Mary

Liked: Cleanliness
Stayed 3 nights in Sep 2025

10/10 Excellent

Jim

Liked: Amenities
Carpets need replacing
Stayed 1 night in Sep 2025

2/10 Terrible

Daniel

Stayed 1 night in Sep 2025

10/10 Excellent

haoqing

Stayed 1 night in Sep 2025

10/10 Excellent

Cynthia, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful 1 night stay in Thunder Bay. Check in was easy and both staff members at the front desk were professional and fun to talk to. Room was super clean and the bed really comfy. Wish we Had taken our swim suits as the pool and hot tub area was really clean. Breakfast the next morning at their restaurant was well done. I had an omellete and partner had a chorizo scrambler. Both disbhes were tasty and neither of is could finish our meal. Highly recommend staying here and will recommend it to any friends or family thinking of visiting Thunder Bay
Stayed 1 night in Sep 2025

4/10 Poor

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service
Well where should we start…took awhile to get the room. Once we did we entered the room to find no couch just a big empty space. Called the front desk and all they said was we’ll bring you a chair! We were not happy to say the least. It actually was the cleaning staff that indicated to us that the room next door was identical with a couch and vacate. We called the front desk to inquire if we could have it and it took awhile for them to respond with a yes. Once we were in our new room we discovered that it was cold, again we called they said because the weather next week is warmer they didn’t put the heat on so we could have some blankets to wrap around us. Unbelievable!
Stayed 1 night in Sep 2025

6/10 Okay

Tracy

Travelled with family
Liked: Staff & service

Just ok

Hotel was a little dated, small tv, the a/c did not work well and the room was way to hot.
Stayed 1 night in Sep 2025

8/10 Good

Adam, Winnipeg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great srea for shopping
Stayed 1 night in Aug 2025

10/10 Excellent

lila, marathon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly staff
Stayed 1 night in Aug 2025

4/10 Poor

Francis

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Liked the parking spot, let me park my motorcycle right beside the day. Got a phone call in the midnight of the night asking if i paod for my food, no impressed.
Stayed 1 night in Sep 2025

10/10 Excellent

Sharon

Stayed 1 night in Sep 2025

6/10 Okay

Mark

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Stayed 1 night in Sep 2025

10/10 Excellent

Robyn Leigh-Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came back again to this hotel for Wake the Giant this year and it felt like there were renovations since? In any case, I am SO impressed with this hotel! Clean, quiet, safe, excellent facilities (loved being able to run on the treadmill and the pool looked super fun for guests!), and close to pretty much everything! I had asked earlier in the week about there being a treadmill and I got a quick and friendly response! Someone even called the room to just check that everything was OK, and we were able to easily get a one hour extension to our check out time! Really top-notch service and I will definitely come back here next year again! Chi miigwetch!
Stayed 2 nights in Sep 2025

10/10 Excellent

Augustus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is the centre of my destination
Stayed 4 nights in Aug 2025

4/10 Poor

Angela

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bed was comfortable. Hallways were dark and dirty, room was ok but could tell maintenance was sloppy with repairs. Couldn't find the bar/restaurant so went elsewhere because the front desk was swamped with kids' parties. Glad we were only there one night.
Stayed 1 night in Aug 2025

8/10 Good

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025