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Superior Inn Hotel and Conference Centre Thunder Bay

3.0 star property

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Photo gallery for Superior Inn Hotel and Conference Centre Thunder Bay

Indoor pool
Desk, laptop workspace, blackout curtains, iron/ironing board
Breakfast area
Bar (on property)
Hallway

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
555 Arthur St W, Thunder Bay, ON, P7E 5R5
  • Place, Redwood Park
    ‪6 min drive‬
  • Place, Thunder Bay Regional Health Sciences Centre
    ‪7 min drive‬
  • Place, International Friendship Garden
    ‪8 min drive‬
  • Airport, Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Bathtub, Pool View

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Bathtub, Pool View

  • 26 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Business Room, Multiple Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Business Room, Multiple Beds

  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds, Poolside

Desk, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 2 Queen Beds, Poolside

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool View

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Pool View

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 5
  • 2 Queen Beds

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About this property

Superior Inn Hotel and Conference Centre Thunder Bay

Family-friendly hotel with an indoor pool and a restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a hot tub are onsite. Change of towels is available on request.
Superior Inn Hotel and Conference Centre Thunder Bay offers 181 accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a waterslide and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Superior Inn Hotel and Conference Centre Thunder Bay. During your stay, you'll be close to Redwood Park. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking, extended parking, and RV/bus/truck parking
  • Enjoy a bite to eat at Lake and Spruce, a family restaurant with pool views
  • Splash around at the waterslide or swim in the indoor pool
  • Services include a porter, luggage storage, and wedding services
  • Onsite recreation includes a gym
  • Just a 5-minute drive from Lake Superior and a few minutes from International Friendship Garden
  • Pets welcome for a fee (restrictions apply)
Superior Inn Hotel and Conference Centre Thunder Bay offers its guests a children's pool, an indoor pool, a waterslide, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 15070 square feet (1400 square meters) and includes a conference center. A fitness center, a vending machine, and multilingual staff are also featured at the family-friendly Superior Inn Hotel and Conference Centre Thunder Bay. Free self parking is available.

This 3-star Thunder Bay hotel is smoke free.

Lake and Spruce - Overlooking the pool, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lake and Spruce

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Waterslide

Family friendly

  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference centre (15,070 square foot of space)
  • Meeting rooms

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 85.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 18 2026 to February 8 2026 (dates subject to change):
  • Hot tub
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from December 25 to December 26:
  • Bar/Lounge
  • Dining venue(s)
The following facilities are closed on Monday and Tuesday:
  • Children's pool
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per accommodation (varies based on length of stay)
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: CAD 85.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Victoria Inn Hotel Thunder Bay
Victoria Thunder Bay
Victoria Inn Hotel Convention Centre Thunder Bay
Victoria Inn Hotel Convention Centre
Superior Conference Thunder
Victoria Inn Hotel Convention Centre
Superior Inn Hotel Conference Centre Thunder Bay
Superior Inn Hotel and Conference Centre Thunder Bay Hotel
Superior Inn Hotel and Conference Centre Thunder Bay Thunder Bay

Superior Inn Hotel and Conference Centre Thunder Bay Reviews

Reviews

6.8
Rating 10 - Excellent. 314 out of 1069 reviews
Rating 8 - Good. 249 out of 1069 reviews
Rating 6 - Okay. 214 out of 1069 reviews
Rating 4 - Poor. 132 out of 1069 reviews
Rating 2 - Terrible. 160 out of 1069 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Dale A

Stayed 1 night in Nov 2025

10/10 Excellent

Patrice

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok.
Stayed 3 nights in Nov 2025

2/10 Terrible

Matthew

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No AC, Pool was dirty, no cable, dirty all around. Drugs contantly outside. Very bad hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Lorelei

Stayed 1 night in Nov 2025

10/10 Excellent

Sylvain, Victoriaville

Stayed 1 night in Nov 2025

8/10 Good

Daniella

Travelled with family
Liked: Cleanliness, property conditions & facilities
Wifi was a bit slow, personal washroom was not the best but still able to use. Everything else was great, pool was perfect for my child.
Stayed 1 night in Oct 2025

6/10 Okay

Laura

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Housekeeping staff was good. Front desk staff was poor.
Stayed 3 nights in Nov 2025

8/10 Good

Zachary

Stayed 1 night in Oct 2025

8/10 Good

Jesse

Stayed 1 night in Nov 2025

6/10 Okay

Melanie

Travelled with family
Liked: Cleanliness, staff & service
The waterslide was down due to "unforeseen maintenance" during our one night stay. We booked specifically for the slide, so this was a huge disappointment for our family. When I asked about compensation at check out, I was told there was none. I had paid to upgrade to a "poolside" room, and was given room 152, which is tucked back in a far corner, underneath a set of stairs. There was no patio area like the other rooms and did not have a view of the pool. The pool area solarium had been taken over by kids playing mini sticks, using all the tables and chairs for nets. Balls were flying everywhere, including into the pool, and there was no where for anyone to sit and supervise their swimmers (unless you had a patio outside your poolside room). The room was newly renovated and clean, however we heard every word our neighbors and anyone in the hallway had to say. We were very excited for this stay, and left highly disappointed. I've responded to their text asking for a rating with this same review and did not receive a response.
Stayed 1 night in Nov 2025

8/10 Good

Richard, Bloomington

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice gentleman at front desk expedited getting room problems fixed - no chair, terrible TV set, inconsistent heating.
Stayed 4 nights in Oct 2025

8/10 Good

Douglas

Liked: Cleanliness
Have stayed many times over the years. Accomodation is acceptable.
Stayed 1 night in Nov 2025

6/10 Okay

Finza

Liked: Staff & service
Looks a bit old
Stayed 1 night in Oct 2025

10/10 Excellent

Zenon

Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer, Grand Marais

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff. Great to be able to leave my car at the hotel during my trip and receive airport shuttle service.
Stayed 1 night in Oct 2025

10/10 Excellent

Abram

Travelled with family
Liked: Staff & service, property conditions & facilities
Floors where not really clean
Stayed 1 night in Oct 2025

8/10 Good

MARCEL

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities
Room was clean but had to ask that someone come and check on blurry TV and wall pictures were upside down. Staff were always willing to make our stay comfortable.
Stayed 1 night in Oct 2025

8/10 Good

MARCEL

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities
Room could use some attention due to stains on carpet but the rooms are clean with plenty of amenities. Staff were great and always wanting our stay to be enjoyable.
Stayed 1 night in Oct 2025

10/10 Excellent

Cynthia

Stayed 1 night in Nov 2025

6/10 Okay

Brady

Stayed 2 nights in Oct 2025

2/10 Terrible

Guillaume

Disliked: Cleanliness
Lots of crack head
Stayed 1 night in Oct 2025

4/10 Poor

Jamie

Travelled with family
Disliked: Cleanliness
Room was really hot. No control over the thermostat. No A/C. Room was a long ways from the main lobby with no other outdoor access without alarms. Very loud and banging and noisy neighbours at all hours of the night.
Stayed 2 nights in Oct 2025

8/10 Good

Angie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff and super clean
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Stayed 1 night in Oct 2025

10/10 Excellent

Jeff

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Room was so hot, it was unbearable. Apparently the room is centrally heated as the temperature outside gets colder. So we had no control of the heat. They gave us a fan, luckily it was so loud that it drowned out the noise from the pool next to us. Not impressed.
Stayed 1 night in Oct 2025