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City Express by Marriott Tijuana Otay

3.0 star property

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Photo gallery for City Express by Marriott Tijuana Otay

A spacious lobby with high ceilings, modern lighting, and a reception desk.
A modern office space with a reception desk, a computer, and a seating area with chairs.
A modern office space with a reception desk, two computer monitors, and four white chairs.
A modern dining area with tables and chairs, a sofa, and a television.
A modern hotel room with a bed, sofa, desk, and chair.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
Boulevard Lazaro Cardenas 16002, Tijuana, BC, 22427
  • Place, Autonomous University of Baja California
    ‪3 min walk‬
  • Place, Alameda Otay
    ‪5 min walk‬
  • Place, High Performance Center in Tijuana
    ‪10 min walk‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 2 Double Beds

A hotel room with two beds, a desk, and a chair.

Room, 2 Double Beds

8.6 out of 10
Excellent
(27 reviews)
  • City view
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed

A hotel room with a bed, desk, chair, TV, and air conditioning unit.

Room, 1 Queen Bed

7.8 out of 10
Good
(20 reviews)
  • City view
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed with Sofa bed

A modern hotel room with a bed, sofa, desk, and chair.

Superior Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 21 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

City Express by Marriott Tijuana Otay

Along with a fitness center, this smoke-free hotel has a 24-hour business center and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a business center, a meeting room, and concierge services are onsite.
City Express by Marriott Tijuana Otay offers 120 air-conditioned accommodations with complimentary bottled water and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Tijuana hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at City Express by Marriott Tijuana Otay. During your stay, you're just a quick walk from Autonomous University of Baja California. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute walk from Autonomous University of Baja California and 9 minutes by foot from Alameda Otay
  • Free cruise terminal, shopping center, and local-area shuttle service
WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. An area shuttle within 10 kilometers and a cruise ship terminal shuttle are free. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly City Express by Marriott Tijuana Otay. Self parking is free.

This 3-star Tijuana hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6 AM to 10:30 AM and on weekends from 7 AM to 11 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 10 kilometres
  • Free cruise terminal shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6 AM to 10:30 AM on weekdays and 7 AM to 11 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

City Express Tijuana Otay Hotel
City Express Otay Hotel
City Express Otay
City Express Tijuana Otay
City Express by Marriott Tijuana Otay Hotel
City Express by Marriott Tijuana Otay Tijuana
City Express by Marriott Tijuana Otay Hotel Tijuana

City Express by Marriott Tijuana Otay Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 551 out of 1007 reviews
Rating 8 - Good. 217 out of 1007 reviews
Rating 6 - Okay. 98 out of 1007 reviews
Rating 4 - Poor. 53 out of 1007 reviews
Rating 2 - Terrible. 88 out of 1007 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and clean rooms also the area was safe.... close to plazas and stores
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
It was very good, great location from the airport. what we need it was everything find
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

MARTIN FLORES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes everything was very good
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Alejandro

Good hotel. Next to the airport. Very convenient.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Itzel Del Rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, the breakfast was fresh. The parking was perfect
Stayed 4 nights in Mar 2026
Verified review

6/10 Okay

Isabel Cristina

Good
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Claudia

Really good and clean
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Danoz Okeke

Liked: Cleanliness, staff & service, amenities
Clean and confortable room with friendly staff
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service
Disliked: Amenities
Clean hotel clean room Awesome Staff Food was ok not my favorite
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Denise

Room was perfect
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Rulby

Liked: Cleanliness, amenities, property conditions & facilities
Great service!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

maria de los angeles

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Abbdon

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and great service. Short drive from the airport.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Great option for stay in TJ
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Carlithos

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Lupe

Liked: Cleanliness, amenities, property conditions & facilities
great customer service, great area and fit our neeeds
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

josuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
The room was fine and staff people were nice and friendly.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place clean rooms
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant staying

It was very good, customer service, rooms, variety of restaurants in wsalking distance, we felt safe, parking good.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Rosalva

Liked: Staff & service
The staff was fine. The breakfast was good. The amenities were ok. The room was nice, but the beds were hard. I'm not sure that I would recommend someone with back problems to stay here.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Yoana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great guest service
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Manuel

Disliked: Property conditions & facilities
Yes
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Rick

Liked: Cleanliness, property conditions & facilities
Great location if you're taking advantage of CBX to fly out of TIJ. Plenty of places to eat within walking distance. We would stay here again.
Stayed 1 night in May 2025