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Hotel Grand One Plaza

3.0 star property

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Photo gallery for Hotel Grand One Plaza

Sun deck
Deluxe Room
Interior
Reception
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
8269 Calle Emiliano Zapata Zona Centro, Tijuana, BC, 22000
  • Place, Av Revolución
    ‪3 min walk‬
  • Place, Las Americas Premium Outlets
    ‪18 min walk‬
  • Place, San Ysidro Border Crossing
    ‪19 min walk‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.6 out of 10
Excellent
(91 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.0 out of 10
Wonderful
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Room

Comfort Room

Comfort Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Panoramic Room

Panoramic Room

Panoramic Room

  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Grand One Plaza

Central hotel with a full-service spa connected to a shopping center in Tijuana
This hotel features a full-service spa, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and valet parking.
Hotel Grand One Plaza offers 54 air-conditioned accommodations with hair dryers and irons/ironing boards. 55-inch Smart televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads. This Tijuana hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and sports massages.
Our customers tell us they can't get enough of the helpful staff at Hotel Grand One Plaza. During your stay, you'll be connected to a shopping center, and just a quick walk from Av Revolución. Features include free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi (speed: 25+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Continental breakfast served daily for a fee
  • Valet parking available for a fee
  • Treat yourself to massages at the spa
  • Services include tour or ticket assistance and a porter
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute drive from San Ysidro Border Crossing and a few minutes from CAS Visa USA
Hotel Grand One Plaza offers its guests a full-service spa. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, tour/ticket assistance, and coffee/tea in a common area are also featured at Hotel Grand One Plaza. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Tijuana hotel.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 1:00 PM.
Hotel Grand One Plaza has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (MXN 150 per day)

Food and drink

  • Daily continental breakfast available 7:00 AM to 1:00 PM for a fee: MXN 150 for adults and MXN 150 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Art gallery
  • Billiards/pool table
  • Designer stores
  • Full-service spa
  • Shopping centre

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Full-service spa

  • Deep-tissue massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Grand One Plaza

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 150 for adults and MXN 150 for children
  • Valet parking fee: MXN 150 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand One Plaza
Hotel Grand One Plaza Hotel
Hotel Grand One Plaza Tijuana
Hotel Grand One Plaza Hotel Tijuana

Hotel Grand One Plaza Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 953 out of 1514 reviews
Rating 8 - Good. 270 out of 1514 reviews
Rating 6 - Okay. 117 out of 1514 reviews
Rating 4 - Poor. 62 out of 1514 reviews
Rating 2 - Terrible. 112 out of 1514 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Allen

Liked: Staff & service
Stayed 2 nights in Aug 2025

4/10 Poor

Joel Perez

Disliked: Amenities
The persons in the front desk(manager) very rude with their employees. The bathroom was dirty (they didn't clean it). The room is very small. I think that price is high compare with other hotels. They never mentioned that we need to pay for parking. Very noisy because you can hear everything from terrace. Bad experience.
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Terrible stay unfortunately. No towels and when i did get them on day 2 they were rags with frayed edges. Painting in rooms around me so paint fumes were over bearing. No sleep any of the three nights due to people talking in central area, either catching up with friends or on phone, sound echoes throughout.
Stayed 3 nights in Aug 2025

2/10 Terrible

Melvin

Disliked: Staff & service
They gave me a room until 5pm gave me atoom that wasl aready occupied
Stayed 1 night in Aug 2025

10/10 Excellent

Amalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me tocó un cuarto en el primer piso y muy temprano en la mañana había demasiado ruido y un fuerte olor a comida.
Stayed 1 night in Aug 2025

10/10 Excellent

Rocco

Stayed 1 night in Aug 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great spot to be in downtown always coming here for my weekend getaways
Stayed 1 night in Jul 2025

8/10 Good

Ricardo, Perris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Personal mal capacitado, me eh hospedado varias veces, pero ésta ultima vez en la habitacion no habia rollo de papel en el baños, necesite llamar dos veces a recepcion. Tambien se quedaron con mi INE, que me la pidieron al momento de check in y no me la debolvieron y a mi se me olvidó pedirla de regreso. El hotel muy bien, pero el personal necesita ponerce las pilas.
Stayed 1 night in Aug 2025

8/10 Good

Victor

Stayed 1 night in Aug 2025

8/10 Good

Jazmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Jul 2025

10/10 Excellent

Elizabeth

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Jul 2025

8/10 Good

William, Richmond

Stayed 1 night in Aug 2025

2/10 Terrible

Sergio

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Jose

Stayed 1 night in Jul 2025

10/10 Excellent

Ricardo

Travelled with group
Liked: Staff & service
It's accessible to the Revolusion, had a great experience
Stayed 2 nights in Aug 2025

10/10 Excellent

Juan

Stayed 2 nights in Jul 2025

10/10 Excellent

Marlene

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!!! I’d book here again!
Stayed 1 night in Jul 2025

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and the location is close to revolution street where all the restaurants and bars are at.
Stayed 1 night in Aug 2025

6/10 Okay

GUSTAVO

Liked: Staff & service
Great place, but too noise
Stayed 3 nights in Jul 2025

8/10 Good

Raymond

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

JOAL, Twentynine Palms

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Maria Ericka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1000000 STARS ⭐️⭐️⭐️⭐️⭐️

Amazing Service at this hotel. It was super clean and super nice and easy to stay here with family! I love how they are always there when you call for whatever reason! Everything about this hotel and its service is AMAZING! And the location, everything is close by and accessible!! RECCOMEND!!!
Stayed 4 nights in Jul 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Exelente
Stayed 1 night in Jul 2025

10/10 Excellent

Celerino

Stayed 1 night in Jul 2025