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Hotel Grand One Plaza

3.0 star property

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Photo gallery for Hotel Grand One Plaza

Sun deck
Reception
Deluxe Room | Bathroom
Interior
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
8269 Calle Emiliano Zapata Zona Centro, Tijuana, BC, 22000
  • Place, Av Revolución
    ‪3 min walk‬
  • Place, El Popo Market
    ‪7 min walk‬
  • Place, Centro Cultural Tijuana
    ‪12 min walk‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.6 out of 10
Excellent
(94 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.0 out of 10
Wonderful
(18 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Room

Comfort Room

Comfort Room

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Panoramic Room

Panoramic Room

Panoramic Room

  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Grand One Plaza

Hotel connected to a shopping center in Tijuana with a full-service spa
This hotel features a full-service spa, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and valet parking.
Hotel Grand One Plaza offers 54 air-conditioned accommodations with hair dryers and irons/ironing boards. 55-inch Smart televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads. This Tijuana hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and sports massages.
Our customers tell us they can't get enough of the helpful staff at Hotel Grand One Plaza. During your stay, you'll be connected to a shopping center, and just a quick walk from Av Revolución. Features include free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi (speed: 25+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Continental breakfast served daily for a fee
  • Valet parking available for a fee
  • Treat yourself to massages at the spa
  • Services include tour or ticket assistance and a porter
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute drive from San Ysidro Border Crossing and a few minutes from Las Americas Premium Outlets
Hotel Grand One Plaza offers its guests a full-service spa. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, tour/ticket assistance, and coffee/tea in a common area are also featured at Hotel Grand One Plaza. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Tijuana hotel.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 1:00 PM.
Hotel Grand One Plaza has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (MXN 150 per day)
  • Limited on-site valet parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 1:00 PM for a fee: MXN 150 for adults and MXN 150 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Art gallery
  • Billiards/pool table
  • Designer stores
  • Full-service spa
  • Shopping centre

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Full-service spa

  • Deep-tissue massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Grand One Plaza

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 150 for adults and MXN 150 for children
  • Valet parking fee: MXN 150 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand One Plaza
Hotel Grand One Plaza Hotel
Hotel Grand One Plaza Tijuana
Hotel Grand One Plaza Hotel Tijuana

Hotel Grand One Plaza Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1028 out of 1625 reviews
Rating 8 - Good. 283 out of 1625 reviews
Rating 6 - Okay. 123 out of 1625 reviews
Rating 4 - Poor. 73 out of 1625 reviews
Rating 2 - Terrible. 118 out of 1625 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Stephen

Stayed 2 nights in Nov 2025

2/10 Terrible

Alejandro

Disliked: Amenities
No amenities room too small stuff front desk very rude
Stayed 3 nights in Nov 2025

4/10 Poor

Cecilia

Travelled with family
Disliked: Amenities, property conditions & facilities
When checking in Front desk not organized additional parking charge per day no microwave no coffee maker no refrigerator no room service ..not happy I'm not coming back
Stayed 1 night in Nov 2025

10/10 Excellent

María estella

Stayed 2 nights in Oct 2025

8/10 Good

Christian

Stayed 1 night in Oct 2025

10/10 Excellent

Agustin

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Oct 2025

10/10 Excellent

anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, amenities
Mi familia y yo nos quedamos para Halloween y sinceramente 10/10. El restaurante no tiene mucha variedad de comidas pero todo está delicioso, las bebidas 10/01, el mesero 10/10, los cuartos y camas todo 10/10. Íbamos con un bebé de 3 semanas, dormido como oso. No sentimos el cuarto ruidoso!
Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Stayed 1 night in Oct 2025

10/10 Excellent

Patti

Liked: Cleanliness, property conditions & facilities
everything was clean and the check in was easy.
Stayed 2 nights in Oct 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities
Staff friendly
Stayed 2 nights in Oct 2025

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
En el hotel pasas una esperiencia de hotel 5x Muy limpio y muy amables con los uespedes.
Stayed 1 night in Nov 2025

6/10 Okay

Jonathan

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
All of the amenities offered were not available at site.
Stayed 1 night in Nov 2025

6/10 Okay

Joel

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Room was very dirty. Staff was friendly. They need to improve the cleaning.
Stayed 1 night in Oct 2025

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooftop is a great place to hang out, watch sports, have a bite and get s drink. Clean room, comfortable bed.
Stayed 1 night in Oct 2025

6/10 Okay

Jeannette

Stayed 2 nights in Oct 2025

8/10 Good

Priyatam

Liked: Cleanliness, staff & service, property conditions & facilities
Downtown area is so loud. I could hear music all night. Rooftop is nice but music is super loud.
Stayed 1 night in Oct 2025

10/10 Excellent

Fernando Espitia

Liked: Cleanliness
Disliked: Amenities
Great place
Stayed 1 night in Oct 2025

10/10 Excellent

Ivan R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena Ubicacion y excelente personal
Stayed 2 nights in Oct 2025

10/10 Excellent

Ennio

Stayed 1 night in Oct 2025

10/10 Excellent

carlos

Travelled with family, Business traveller
Liked: Amenities, property conditions & facilities
La abitacion que me toco no estaba lista cuando llege al cuarto
Stayed 1 night in Oct 2025

10/10 Excellent

E.

Travelled with family
Liked: Cleanliness, amenities
Clean room perfect location
Stayed 1 night in Oct 2025

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel Some rooms are a little louder so worth the upgrade fee of $10 to be on the new private wing All rooms have smart TVs which is a plus Daniel, the night desk attendant, was so kind He made sure I had directions to where I was going and checked in again upon my return during the middle of the night Great customer service on his part!
Stayed 2 nights in Oct 2025

10/10 Excellent

jorge

Stayed 2 nights in Oct 2025

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities
Always has great staff, great area, and very clean
Stayed 2 nights in Oct 2025