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Hotel Jatay

3.0 star property
VIP Access

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Photo gallery for Hotel Jatay

Comfort Double Room
Restaurant
Reception
Smart TV
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Room service
  • 24/7 front desk

Explore the area

Map
Playas de Tijuana Sección Monumental, Av. Del Pacifico #560, Tijuana, BC, 22504
  • San Ysidro Border Crossing
    ‪8 min drive‬
  • Las Americas Premium Outlets
    ‪8 min drive‬
  • Centro Cultural Tijuana
    ‪9 min drive‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪15 min drive‬
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

8.8 out of 10
Excellent
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

8.8 out of 10
Excellent
(20 reviews)
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, Non Smoking

  • Sleeps 4
  • 2 King Beds

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About this property

Hotel Jatay

Beachfront, with spa services
Along with a restaurant, this smoke-free hotel has valet parking and spa services. WiFi in public areas is free. Additionally, 24-hour room service, a 24-hour front desk, and tour/ticket assistance are onsite.
Hotel Jatay offers 72 accommodations with hair dryers and complimentary toiletries. Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

This Tijuana hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Our customers tell us they can't get enough of Hotel Jatay's great beach location. During your stay, you're just a quick walk from Monumental Plaza de Toros. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include tour or ticket assistance, a porter, and luggage storage
  • Guests have great things to say about the helpful staff and the beach
  • 10 minutes by car from Centro Cultural Tijuana and 10 minutes from San Ysidro Border Crossing
There's a restaurant on site. WiFi is free in public spaces. Spa services, tour/ticket assistance, and 24-hour room service are also featured at Hotel Jatay. For a fee, parking is available.

This 3-star Tijuana hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to noon.
Hotel Jatay has a restaurant on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; discounts available
  • Valet parking on site (MXN 100 per stay)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: MXN 200 for adults and MXN 150 for children
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • On the beach

Spa

  • Massage
  • Spa services

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • 24-hour room service

More

  • Free local calls
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: MXN 400 for check-in between 7:00 PM and 10:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 400

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 200 for adults and MXN 150 for children
  • Valet parking fee: MXN 100 per stay
  • Late check-in fee: MXN 400 for check-in between 7:00 PM and 10:00 PM
  • Late check-out fee: MXN 400 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Jatay Tijuana
Jatay Tijuana
Hotel Jatay Hotel
Hotel Jatay Tijuana
Hotel Jatay Hotel Tijuana

Hotel Jatay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 566 out of 1005 reviews
Rating 8 - Good. 231 out of 1005 reviews
Rating 6 - Okay. 109 out of 1005 reviews
Rating 4 - Poor. 50 out of 1005 reviews
Rating 2 - Terrible. 49 out of 1005 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Emigdio, San Jacinto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2025

4/10 Poor

ELISA OCHOA

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our door lock was not working, so when i called reception, somebody from maintenance came and said "oh yes, its not working but it will be fixed until tomorrow", i was travelling with my daughters and felt powerless & unsafe. we had to move a sofa in order to lock the door.
Stayed 1 night in Apr 2025

6/10 Okay

Taina

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2025

6/10 Okay

efrain

Travelled with family
Liked: Cleanliness, staff & service
No wifi service for tv or room phone line to call fromt desk or restaurant
Stayed 1 night in Apr 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Loved everything about it! Staff was amazing!
Stayed 2 nights in Apr 2025

10/10 Excellent

Judy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe hotel

Nice weekend getaway. Across the street from Playas de TJ. A bit noisy with hotel staff on the 3rd floor, felt super safe w/all the police presence. We would stay here again, but on a different floor and maybe a view of the outside instead of the hallway would be nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Robert, Murrieta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went well here stayed here many times and never disappointed
Stayed 1 night in Apr 2025

8/10 Good

Santos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Very convenient location

Very clean and location is very convenient, right in front of Playas de Tijuana Malecon. Only issue is looking for a parking spot. Plenty of places to go eat.
Stayed 1 night in Mar 2025

10/10 Excellent

CLAUDIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2025

2/10 Terrible

Bri

Travelled with family
Disliked: Amenities, property conditions & facilities
Our room experience was horrible. The wi-fi didn’t work at all, I called the front desk, they said that they will reset the system but it never worked. There was no hot water, we had to shower with cold water in the morning. The AC did not work at all, it was extremely hot at night to top it off the AC light was ON the whole night, it was like sleeping with the lights on. Our window view was their back stock area, full or toilet paper, mops and cleaning supplies our beds were also very hard. I’m have never left a review before even with bad experience because I don’t like to talk negative instead I love to help business but this was very very upsetting :(
Stayed 1 night in Apr 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Good clean hotel. Very good location.
Stayed 1 night in Apr 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jasmine

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach and many shops around the property.
Stayed 1 night in Apr 2025

10/10 Excellent

Evangelina

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 4 nights in Apr 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was clean and well located. Tons of places to walk to. The only caveat is that the rooms on the south side are next to all the music and noise. And on the weekend it goes on late into the night. Otherwise it was a great stay. The restaurant upstairs has good breakfast.
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert, Murrieta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was on point and excellent
Stayed 2 nights in Apr 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great beach hotel for the price

Had a nice couple of nights in a room with a side sea view the room had basic amenities and the bedding looks old. It was clean enough and I can't really complain for the cost! Great location, just over the road from the beach with a 7eleven and plenty of restaurants and bars along the prom. There isn't that much to do in Playa De Tijuana but I found it more relaxing than the Downtown area.
Breakfast
Front of hotel
Stayed 2 nights in Apr 2025

4/10 Poor

Jesse

Stayed 1 night in Apr 2025

8/10 Good

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Nice decent rooms.
Stayed 1 night in Apr 2025

8/10 Good

Amanda

Business traveller
Liked: Staff & service, property conditions & facilities
Would have been better if you could open the blinds to get a better view of the beach as the room seemed a little too dark at times.
Stayed 7 nights in Mar 2025

10/10 Excellent

Bernardo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay , very close to shopping and eating places .
Stayed 3 nights in Mar 2025

10/10 Excellent

Oscar

Stayed 2 nights in Mar 2025

10/10 Excellent

Claudia, Whittier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent. Everyone was friendly and nice. Parking was difficult. Had to park on the street both nights we were there. Pillows are too lumpy.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Mar 2025

10/10 Excellent

Jasmine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how close it was to the ocean and accessible to all of the restaurants and beach. They had a promotion for their spa. Buy one get one free. It was a perfect way to start our getaway
Stayed 2 nights in Mar 2025