Hotel Jatay

3.0 star property
VIP Access

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Photo gallery for Hotel Jatay

Comfort Double Room
Reception
Restaurant
Exterior
Smart TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Room service
  • 24/7 front desk

Explore the area

Map
Playas de Tijuana Sección Monumental, Av. Del Pacifico #560, Tijuana, BC, 22504
  • San Ysidro Border Crossing
    ‪8 min drive‬
  • Las Americas Premium Outlets
    ‪8 min drive‬
  • Centro Cultural Tijuana
    ‪9 min drive‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Comfort Double Room

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, Non Smoking

  • Sleeps 4
  • 2 King Beds

Similar properties

About this property

Hotel Jatay

Beachfront, with spa services
Along with a restaurant, this smoke-free hotel has valet parking and spa services. WiFi in public areas is free. Additionally, 24-hour room service, a 24-hour front desk, and tour/ticket assistance are onsite.
Hotel Jatay offers 72 accommodations with hair dryers and complimentary toiletries. Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

This Tijuana hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Our customers tell us they can't get enough of Hotel Jatay's great beach location. During your stay, you're just a quick walk from Monumental Plaza de Toros. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include tour or ticket assistance, a porter, and luggage storage
  • Guests have great things to say about the clean accommodations and the beach
  • 10 minutes by car from Centro Cultural Tijuana and 10 minutes from San Ysidro Border Crossing
There's a restaurant on site. WiFi is free in public spaces. Spa services, tour/ticket assistance, and 24-hour room service are also featured at Hotel Jatay. For a fee, parking is available.

This 3-star Tijuana hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to noon.
Hotel Jatay has a restaurant on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; discounts available
  • Valet parking on site (MXN 100 per stay)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: MXN 200 for adults and MXN 150 for children
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • On the beach

Spa

  • Massage
  • Spa services

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • 24-hour room service

More

  • Free local calls
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: MXN 400 for check-in between 7:00 PM and 10:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 400

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 200 for adults and MXN 150 for children
  • Valet parking fee: MXN 100 per stay
  • Late check-in fee: MXN 400 for check-in between 7:00 PM and 10:00 PM
  • Late check-out fee: MXN 400 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Jatay Tijuana
Jatay Tijuana
Hotel Jatay Hotel
Hotel Jatay Tijuana
Hotel Jatay Hotel Tijuana

Hotel Jatay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 569 out of 1001 reviews
Rating 8 - Good. 226 out of 1001 reviews
Rating 6 - Okay. 109 out of 1001 reviews
Rating 4 - Poor. 49 out of 1001 reviews
Rating 2 - Terrible. 48 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Roxana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Mar 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was close to the beach. The walls were thin so I listened to the ocean all night. Breakfast was good. I got a massage, which was wonderful. Very enjoyable visit.
Stayed 3 nights in Dec 2024

10/10 Excellent

Eveliz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta fue nuestra segunda estancia en Hotel Jatay y el personal como siempre muy amable, servicial y nos encanta lo cerca que esta a la playa. Al igual nos encanto que pudimos obtener un cuarto con vista al mar. Esperamos regresar pronto!
Stayed 5 nights in Mar 2025

10/10 Excellent

Leovy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

lilian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good experience parking is limited
Stayed 2 nights in Mar 2025

8/10 Good

Jose

Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Stayed 1 night in Mar 2025

8/10 Good

CLAUDIA

Liked: Staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Sonia

Stayed 1 night in Feb 2025

10/10 Excellent

Eunice

Stayed 1 night in Mar 2025

10/10 Excellent

Juan, Grandview

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 2 nights in Feb 2025

4/10 Poor

Yendys

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No housekeeping if you stay longer than a day unless you exit your room by 8am. Isn’t cool if you want to sleep in. Complain and was told we can provide you with clean linen but you gotta make your own bed. Also not cool. Plumbing wasn’t good the sink and shower was clogged up. Overall not a good experience this time.
Stayed 2 nights in Feb 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Very positive experience. Best to request a room with an ocean view. Helpful staff. Great location.
Stayed 4 nights in Jan 2025

10/10 Excellent

Gustavo

Stayed 1 night in Feb 2025

10/10 Excellent

Sivarat

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Robbie

Travelled with family
Liked: Staff & service, amenities
Carpet is outdated. Good location and friendly staff. Wish i would have had an ocean view room
Stayed 1 night in Feb 2025

10/10 Excellent

noelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really clean and all staff where nice
Stayed 2 nights in Feb 2025

10/10 Excellent

carla

Stayed 2 nights in Feb 2025

2/10 Terrible

luis

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor service and dirty rooms
Stayed 4 nights in Jan 2025

6/10 Okay

Chris

Travelled with family
Liked: Cleanliness
Room was clean. They do not provide wash cloths. Very noisy area
Stayed 2 nights in Feb 2025

10/10 Excellent

Sabrina

Stayed 2 nights in Dec 2024

10/10 Excellent

Maureen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for a quick trip to Tijuana.
Stayed 1 night in Feb 2025

2/10 Terrible

javier

Disliked: Amenities, property conditions & facilities
The property matters not against the headboard, cold as hell no heating! Power to the elevator and building went out twice for two whole days. Loud music late at night from nearby clubs! Poor room service!
Stayed 5 nights in Jan 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch
Stayed 2 nights in Jan 2025

10/10 Excellent

Raul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow

I was very impressed with the staff and they were very helpful and would definitely go back.
Stayed 2 nights in Jan 2025