Hotel Jatay

3.0 star property
VIP Access

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Photo gallery for Hotel Jatay

Comfort Double Room
Exterior
Reception
Exterior detail
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking available
  • Room service
  • 24/7 front desk

Explore the area

Map
Playas de Tijuana Sección Monumental, Av. Del Pacifico #560, Tijuana, BC, 22504
  • Centro Cultural Tijuana
    ‪10 min drive‬
  • San Ysidro Border Crossing
    ‪10 min drive‬
  • Las Americas Premium Outlets
    ‪12 min drive‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪38 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Comfort Double Room

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, Non Smoking

  • Sleeps 4
  • 2 King Beds

Similar properties

About this property

Hotel Jatay

Beachfront, with spa services
Along with a restaurant, this smoke-free hotel has valet parking and spa services. WiFi in public areas is free. Additionally, 24-hour room service, a 24-hour front desk, and tour/ticket assistance are onsite.
Hotel Jatay offers 72 accommodations with hair dryers and complimentary toiletries. Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

This Tijuana hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Our customers tell us they can't get enough of Hotel Jatay's great beach location. During your stay, you're just a quick walk from Monumental Plaza de Toros. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include tour or ticket assistance, a porter, and luggage storage
  • Guests have great things to say about the clean accommodations and the beach
  • 10 minutes by car from Centro Cultural Tijuana and 10 minutes from San Ysidro Border Crossing
There's a restaurant on site. WiFi is free in public spaces. Spa services, tour/ticket assistance, and 24-hour room service are also featured at Hotel Jatay. For a fee, parking is available.

This 3-star Tijuana hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to noon.
Hotel Jatay has a restaurant on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (MXN 100 per stay)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: MXN 200 for adults and MXN 150 for children
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • On the beach

Spa

  • Massage
  • Spa services

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • 24-hour room service

More

  • Free local calls
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: MXN 400 for check-in between 7:00 PM and 10:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 400

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 200 for adults and MXN 150 for children
  • Valet parking fee: MXN 100 per stay
  • Late check-in fee: MXN 400 for check-in between 7:00 PM and 10:00 PM
  • Late check-out fee: MXN 400 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Jatay Tijuana
Jatay Tijuana
Hotel Jatay Hotel
Hotel Jatay Tijuana
Hotel Jatay Hotel Tijuana

Hotel Jatay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 573 out of 1003 reviews
Rating 8 - Good. 229 out of 1003 reviews
Rating 6 - Okay. 107 out of 1003 reviews
Rating 4 - Poor. 47 out of 1003 reviews
Rating 2 - Terrible. 47 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

javier

Disliked: Amenities, property conditions & facilities
The property matters not against the headboard, cold as hell no heating! Power to the elevator and building went out twice for two whole days. Loud music late at night from nearby clubs! Poor room service!
Stayed 5 nights in Jan 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch
Stayed 2 nights in Jan 2025

10/10 Excellent

Raul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow

I was very impressed with the staff and they were very helpful and would definitely go back.
Stayed 2 nights in Jan 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, small a bit noisy noisy but its expected as it is in the heart of playas.
Stayed 1 night in Jan 2025

10/10 Excellent

Anabel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect at the hotel. They are friendly, respectful and the hotel is very clean. The only bad thing will always be the parking. That would be the worst thing for me. Sometimes you struggle to get your car out or park your car.
Stayed 1 night in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Is OK
Stayed 2 nights in Jan 2025

10/10 Excellent

Vita

Stayed 1 night in Sep 2024

8/10 Good

ALEXANDER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Jan 2025

4/10 Poor

Alma

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Staff was rude, including management. Ive noticed every time I stay at Jatay they make a big deal about the parking. Manager was the rudest person at check in.
Stayed 1 night in Jan 2025

4/10 Poor

Xingang

Stayed 4 nights in Dec 2024

10/10 Excellent

Yendys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall outstanding! From cleanliness to amazing staff. Very helpful, food was great and excellent room service. Like I said Great experience overall. Looking forward for my next stay.
Stayed 1 night in Jan 2025

10/10 Excellent

ALIEKA, Englewood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, no complaints. Across the street from the beach, food nearby and I didn’t have any issue catching an uber or didi ride. Gio and Alfredo helped me and did a great job. They provided me with some great recommendations. I had a nice room with a view of the beach. Everything was clean and in order. I slept like a baby! Actually slept more than I wanted to I was so comfortable. I saw people talk about noise, It’s Tijuana so yeah there is outside noise, it’s on the beach and to be expected. I loved it. A nice experience to the Mexican culture. I’d stay here again when I’m Tijuana. A
Stayed 2 nights in Jan 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
I always have a great stay here :)
Stayed 1 night in Jan 2025

10/10 Excellent

Alejandro

Stayed 5 nights in Dec 2024

10/10 Excellent

Mario

Stayed 5 nights in Dec 2024

10/10 Excellent

luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
De 10 yo le doy 8 Mucho ruido como que ahi bares muy sercas y no pude dormir pero el otel todo bien
Stayed 1 night in Dec 2024

6/10 Okay

Demetrio

Travelled with family and small children, Business traveller
Overall property, bathrooms and rooms are clean. Stuff sometimes there Friendly and sometimes they're not. I do not consider this property a 4 stars more like 3 stars pretty average.
Stayed 2 nights in Dec 2024

6/10 Okay

Demetrio

Travelled with family and small children, Business traveller
Overall property and rooms are clean. But there are some issues with the bathrooms. stuff. Sometimes it's friendly and Sometimes it's not, overall. Nothing great pretty average.
Stayed 2 nights in Dec 2024

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Stayed 1 night in Dec 2024

10/10 Excellent

zehao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good ac condition
Stayed 1 night in Dec 2024

2/10 Terrible

JULIAN

Stayed 2 nights in Nov 2024

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

8/10 Good

Sandra

Stayed 1 night in Nov 2024

10/10 Excellent

juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet and the stuff friendly and helpful
Stayed 2 nights in Dec 2024