Hotel Pueblo Amigo Plaza & Casino

3.5 star property
VIP Access

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Photo gallery for Hotel Pueblo Amigo Plaza & Casino

Breakfast, lunch, dinner served; Mexican cuisine
Executive lounge
Breakfast, lunch, dinner served; Mexican cuisine
Front of property
Down duvets, in-room safe, desk, blackout curtains

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Via Oriente 9211, Zona Rio, Tijuana, BC, 22010
  • Place, Centro Cultural Tijuana
    ‪10 min walk‬
  • Place, Av Revolución
    ‪15 min walk‬
  • Place, Plaza Rio Commercial Center
    ‪17 min walk‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(12 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(42 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Junior Suite

9.4 out of 10
Exceptional
(20 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Presidential Suite

  • City view
  • 76 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite (Executive Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (2 Queen Beds, Executive Floor)

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Pueblo Amigo Suite

  • City view
  • 76 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Double Room

7.8 out of 10
Good
(6 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hotel Pueblo Amigo Plaza & Casino

This hotel features a casino, a restaurant, and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Other amenities include a coffee shop/cafe, spa services, and dry cleaning.
Hotel Pueblo Amigo Plaza & Casino offers 108 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. 43-inch flat-screen televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Tijuana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including hydrotherapy.
Our customers tell us they can't get enough of the breakfast at Hotel Pueblo Amigo Plaza & Casino. During your stay, you'll be connected to a shopping center, and just a quick walk from New City Medical Tower. Features include free WiFi in public areas and free valet parking, plus a restaurant.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy Mexican cuisine while dining at El Patio
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the clean accommodations and the breakfast
  • 13 minutes by foot from Centro Cultural Tijuana and a 2-minute drive from Hidalgo Market
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 5 meeting rooms available. A casino, spa services, and an arcade/game room are also featured at the business-friendly Hotel Pueblo Amigo Plaza & Casino. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3.5-star Tijuana hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to noon and on weekends from 8:00 AM to 1:00 PM.
El Patio - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to noon on weekdays and 8:00 AM to 1:00 PM on weekends; MXN 800 for adults and MXN 310 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • El Patio

Things to do

  • 11 gaming tables
  • 774 slot machines
  • Arcade/game room
  • Casino (9,580 square foot of space)
  • Sportsbook

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 5 meeting rooms

Spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Pueblo Amigo Plaza & Casino

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: MXN 2672 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 800 for adults and MXN 310 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and outdoor lighting
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

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Hotel Pueblo Amigo Plaza & Casino Hotel Tijuana

Hotel Pueblo Amigo Plaza & Casino Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1398 out of 1654 reviews
Rating 8 - Good. 155 out of 1654 reviews
Rating 6 - Okay. 37 out of 1654 reviews
Rating 4 - Poor. 23 out of 1654 reviews
Rating 2 - Terrible. 41 out of 1654 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Julio Misael Langarica

Stayed 1 night in Dec 2025

10/10 Excellent

Ivette

Liked: Cleanliness, property conditions & facilities
They have breakfast buffet 7am to 12pm. 30 dollars for 1 adult 2 children super delicious
Stayed 1 night in Dec 2025

10/10 Excellent

Ivette

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is AMAZING. Great staff clean rooms valet parking. Great food. Room service til 2am. 24hr coffee bar at casino area.
Stayed 1 night in Dec 2025

10/10 Excellent

Vytas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Vytas

Liked: Cleanliness
Not appilcable
Stayed 1 night in Dec 2025

10/10 Excellent

alejandro

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everybody was so helpful thank you we’ll visit again soon
Stayed 1 night in Nov 2025

10/10 Excellent

Candice

Liked: Cleanliness, staff & service
This was a great eoom comparable to the Quartz Hotel. The room was really nice, the staff was great. The massage by Rebekkah was hands down amazing and the Espresso shop was an added bonus. I will definitely stay here again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jose

Stayed 1 night in Dec 2025

10/10 Excellent

Juvencio

Business traveller
Liked: Cleanliness, staff & service, amenities
Stafff is incredible , rooms so clean u can eat off the floors ! Reception very professional and nice day in and day out . Our u can’t speak Spanish ask for Oscar he the ambassador of the hotel that will do anything for you to make your stay a delight!!!!!
Stayed 1 night in Dec 2025

10/10 Excellent

Veronikah

Stayed 1 night in Dec 2025

10/10 Excellent

Emilio

Stayed 1 night in Dec 2025

10/10 Excellent

Steve

Stayed 1 night in Dec 2025

10/10 Excellent

Susan

Stayed 1 night in Dec 2025

10/10 Excellent

Brad

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and excellent concierge services!!
Stayed 4 nights in Dec 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felt safe and enjoyed my stay
Stayed 4 nights in Nov 2025

10/10 Excellent

NAPOLEON

Stayed 1 night in Nov 2025

10/10 Excellent

Jose

Stayed 1 night in Dec 2025

10/10 Excellent

EMMA

Liked: Cleanliness
Great place to stay in Tijuana
Stayed 7 nights in Nov 2025

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean safe hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Armando

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
el cuarto como siempre muy limpio y el personal siempre amable y muy profesional
Stayed 3 nights in Nov 2025

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service and very friendly
Stayed 2 nights in Dec 2025

10/10 Excellent

Alla

Stayed 1 night in Nov 2025

10/10 Excellent

Martin

Stayed 1 night in Dec 2025

10/10 Excellent

Jess

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Sep 2025

10/10 Excellent

Cedric

Liked: Cleanliness, amenities, property conditions & facilities
Excellent safe place clean
Stayed 1 night in Nov 2025