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Quartz Hotel & SPA

4.5 star property
VIP Access

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Photo gallery for Quartz Hotel & SPA

Terrace/patio
Quartz Care
Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers
Front of property
Hot stone massages, deep-tissue massages, Swedish massages

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking available

Explore the area

Map
Paseo Centenario 4210, Zona Urbana Rio, Tijuana, BC, 22320
  • Centro Cultural Tijuana
    ‪12 min walk‬
  • Plaza Rio Commercial Center
    ‪19 min walk‬
  • San Ysidro Border Crossing
    ‪4 min drive‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard King

Standard King

Standard King

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double

Standard Double

Standard Double

  • City view
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite

Master Suite

Master Suite

  • City view
  • Sleeps 3
  • 1 King Bed and 2 Queen Beds

View all photos for Quartz Care

Quartz Care

Quartz Care

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Standard Queen

Standard Queen | Bathroom

Standard Queen

  • City view
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Jacuzzi Pool Garden Single

49-inch flat-screen TV with satellite channels, TV

Jacuzzi Pool Garden Single

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Jacuzzi Pool Garden Double

Jacuzzi Pool Garden Double

Jacuzzi Pool Garden Double

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Quartz Hotel & SPA

Luxury hotel with free breakfast connected to a shopping center in Tijuana
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free full breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a sauna, and a conference center are onsite.
Quartz Hotel & SPA offers 153 air-conditioned accommodations with laptop-compatible safes and espresso makers. Beds feature premium bedding. 49-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Tijuana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Our customers tell us they can't get enough of Quartz Hotel & SPA's great location. During your stay, you'll be connected to a shopping center, and just a quick walk from New City Medical Tower. You'll find features like free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at Boka, a family restaurant that serves local and international cuisine
  • Self parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 12 minutes by foot from Centro Cultural Tijuana and a 2-minute drive from CREA Sports Field
As a guest of Quartz Hotel & SPA, you'll find an outdoor pool, a hot tub, a sauna, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces.

A business center and a meeting room are available. Event space at this hotel measures 6997 square feet (650 square meters) and includes a conference center. Spa services, a terrace, and multilingual staff are also featured at the luxury Quartz Hotel & SPA. Parking is available for a fee.

This 4.5-star Tijuana hotel is smoke free.

Guests are served free full breakfast daily from 7:00 AM to 11:30 AM.
Boka - This family restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (USD 6 per day)

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Boka

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (6,997 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (142 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Quartz Hotel & SPA

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200 per stay
  • A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 6 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Quartz & Spa Tijuana
Quartz Hotel & SPA Hotel
Quartz Hotel & SPA Tijuana
Quartz Hotel & SPA Hotel Tijuana
Quartz Hotel & SPA Hotel
Quartz Hotel & SPA Tijuana
Quartz Hotel & SPA Hotel Tijuana

Quartz Hotel & SPA Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 745 out of 1006 reviews
Rating 8 - Good. 141 out of 1006 reviews
Rating 6 - Okay. 56 out of 1006 reviews
Rating 4 - Poor. 27 out of 1006 reviews
Rating 2 - Terrible. 37 out of 1006 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
It was incredibly loud as the room faced a street where I think there was auto and motorcycle racing all night long. Supposedly another part of the hotel is more quiet. The lighting in the room was strange. Supposedly, I should’ve gotten a standard room rather than a recovery room Because the layout of the recovery room was weird for people who are not disabled.
Stayed 1 night in Jan 2025

10/10 Excellent

Jaqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super friendly ,the service provided it’s exceptional. It’s worth the amount to pay. I will keep coming back. This is my 4th visit to this hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Harpreet

Stayed 1 night in Jan 2025

6/10 Okay

Stephanie

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The bed I slept on was making me itchy. The sheets were definitely not clean and the pillows had a bad smell to them. I had to sleep on the other bed with my sister. We were extremely tired to bring this to managements attention and just stayed in the conditions. We do think the cleaning staff needs to do a better job at upkeeping.
Stayed 1 night in Jan 2025

4/10 Poor

Omar

Liked: Cleanliness, property conditions & facilities
I asked in what floors I can get ice, and I was told that hotel has no ice machines, that I needed to go to the bar tender and get a cup of ice. The bartender wanted to sell it. This is ridiculous.
Stayed 1 night in Jan 2025

6/10 Okay

Mohsin

Liked: Cleanliness, amenities, property conditions & facilities
The room was extremely hot and the air condition didn’t work. The next day, hotel fix the air condition. The breakfast on Monday was cold, most probably I was late for the breakfast. Everything else was better than other hotels in Tijuana.
Stayed 2 nights in Jan 2025

10/10 Excellent

keyanoosh

Stayed 1 night in Jan 2025

6/10 Okay

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, however a lot of noise in the area. Our a/c was not working as well our tv, so we call for assistant, they were efficient on that. We feel safe but the noise didn't let us sleep well .
Stayed 1 night in Jan 2025

10/10 Excellent

Donald

Stayed 2 nights in Jan 2025

8/10 Good

miguel, Spring valley

Stayed 3 nights in Dec 2024

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities
All good.
Stayed 1 night in Jan 2025

8/10 Good

Antonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel the only thing is room is farely small. Also a bit on the pricey side.
Stayed 1 night in Jan 2025

10/10 Excellent

Rocio

Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Clean room, good breakfast and service, strategically located for my needs. Amazing view of Tijuana.
Stayed 1 night in Jan 2025

10/10 Excellent

Jose

Stayed 1 night in Jan 2025

10/10 Excellent

Pedro

Stayed 1 night in Jan 2025

10/10 Excellent

shravan

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jan 2025

10/10 Excellent

Jaqueline

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price is worth it! The service the staff provide here is exceptional I been here twice and the service is always the same. I would definitely keep coming back.
Stayed 2 nights in Jan 2025

10/10 Excellent

Daniel

Stayed 1 night in Sep 2024

10/10 Excellent

Brenda Liliama

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was jce
Stayed 1 night in Jan 2025

10/10 Excellent

Efigenia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just the jacuzzi jet is not working correctly it pointing up and splashing the face
Stayed 1 night in Jan 2025

2/10 Terrible

Miguel

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025