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Hotel Chichen Itza

3.5 star property

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Photo gallery for Hotel Chichen Itza

Outdoor pool, pool umbrellas, pool loungers
A buffet setup with various food items and a serving staff.
A building with a red facade and multiple windows, surrounded by lush greenery and trees.
A hotel with a covered outdoor area featuring a bar, multiple balconies, and lush greenery.
A spacious lobby with a central fountain, a thatched roof ceiling, and hanging baskets with plants.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View in a map
Av. Principal Piste Num. 45, Piste, Tinum, YUC, 97751
  • Place, Ball Courts
    ‪5 min walk‬
  • Place, Cenote Ik kil
    ‪10 min drive‬
  • Place, Pyramid of Kukulkan
    ‪17 min drive‬

Room options

View all photos for Superior Room, Patio, Pool View

Superior Room, Patio, Pool View

Superior Room, Patio, Pool View

7.4 out of 10
Good
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, Garden View, Poolside

Desk, iron/ironing board (on request), individually furnished

Standard Double Room, Garden View, Poolside

9.2 out of 10
Wonderful
(20 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Similar properties

Front of property – evening/night
Hacienda Chichen Resort & Yaxkin Spa
Chichen Itza
  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 364 reviews
The price is €150
includes taxes & fees
3 Aug - 4 Aug
Hacienda Chichen Resort & Yaxkin Spa

About this property

Hotel Chichen Itza

Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, concierge services, and laundry facilities. Change of towels is available on request.
Hotel Chichen Itza offers 40 accommodations with coffee/tea makers and complimentary toiletries. Rooms open to balconies. Each accommodation is individually furnished. 29-inch LED televisions come with cable channels.

Bathrooms include bathtubs or showers. Business-friendly amenities include desks and phones. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Chichen Itza. During your stay, you're just a quick walk from Ball Courts. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi in some public areas
  • Free self parking
  • The restaurant, poolside bar, and bar/lounge offer choices for drinking and dining
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and a porter
  • Just a 3-minute drive from Pyramid of Kukulkan and a few minutes from Court of the Thousand Columns
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and multilingual staff are also featured at the family-friendly Hotel Chichen Itza. Free self parking is available.

This 3.5-star Tinum hotel is smoke free.

LOS ARCOS - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • LOS ARCOS

Things to do

  • Outdoor pool

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Towels provided

Entertainment

  • 29-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 450

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: MXN 450 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Chichen Itza Hotel
Hotel Chichen Itza
Hotel Chichen Itza Tinum
Chichen Itza Tinum
Hotel Chichen Itza Hotel
Hotel Chichen Itza Tinum
Hotel Chichen Itza Hotel Tinum

Hotel Chichen Itza Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 400 out of 825 reviews
Rating 8 - Good. 291 out of 825 reviews
Rating 6 - Okay. 99 out of 825 reviews
Rating 4 - Poor. 24 out of 825 reviews
Rating 2 - Terrible. 11 out of 825 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Harriet

Liked: Cleanliness, amenities, property conditions & facilities
Great location and a nice hotel.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Gavin

We enjoyed our stay generally
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bar, nice restaurant, friendly staff, friendly fellow guests. Lovely pool and grounds to relax. Only 5 minutes from Chichen Itza.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

stephen

Liked: Cleanliness, amenities, property conditions & facilities
Great Location, nice setting and reasonable
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and comfortable. The bathrooms were big. We loved sitting by the outdoor pool, listening to the birds and swimming. We felt like we were in an oasis. The breakfast was excellent. The hotel is also very close to Chichen Itza. It has secure parking on site.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, strong AC, pleasant poolside. All as advertised. Room is pretty basic, like a motel in the US.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

JNANESWAR

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and tidy but was kind of dark due to black furniture. Staff was good and helpful. Breakfast was fantastic and we liked the service. The amount we paid for one night stay is pricey for the quality of hotel in that small town.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Jul 2023
Verified review

6/10 Okay

Rodrigo A Tena del

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wifi was really bad and there were very noisy birds that don't let the guest sleep.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Murtuza Badshah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to stay
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Salvador

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Todo excelente
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Staff was helpful. Breakfast was good. Location is convenient. Room was fine. Enjoyed the birds and slept well.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was Ok and clean. Poolside table and lounge chairs. But not sure you go here for the pool - convent location, good dinner (not cheap but good) and nice breakfast (very good). WiFi was spotty. Rooms big but a bit dated.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Qiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to the resort that near the ruin. It was great.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Ram

Liked: Cleanliness, amenities, property conditions & facilities
All great. Nice small town/rural experience. Lots of bird sounds.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with friendly staff.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Somme

Liked: Cleanliness, staff & service, amenities
Excellent service
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

amador zacatsi

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Excelente
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Shahid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very close to chichen itza
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived, the hotel had a problem with power but they upgraded us at mayaland hotel a short drive away and it was a wonderful hotel in the jungle with huge pool and a half dozen peacoks adorning the premisses. The stay was wonderful!!! Staff was super attentive!!!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Hitesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and nice staff
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for an early start to enter Chichen Itza before all the buses show up.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Krishneel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Mahealani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and convenient location for everything we needed to do in the area.
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Hidekazu

Liked: Cleanliness, property conditions & facilities
good
Stayed 1 night in Feb 2026